Select Publications

Conference Papers

Edwards A; Busch P; Tan F; Smith S; Winchester D; Pang V, 2020, 'Critical learning from fires: An investigation of complexity in is-enabled emergency management', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Edwards A; Busch P; Tan F; Smith S; Winchester D; Pang V, 2020, 'Critical learning from fires: An investigation of complexity in is-enabled emergency management', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Edwards A; Busch P; Tan F; Smith S; Winchester D; Pang V, 2020, 'Critical learning from fires: An investigation of complexity in is-enabled emergency management', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Tan FTC; Kato TA; Ondrus J; Tan B, 2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Tan FTC; Kato TA; Ondrus J; Tan B, 2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Tan FTC; Kato TA; Ondrus J; Tan B, 2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Llamzon RB; Tan FTC; Ractham P; Kaewkitipong L; Mouzakis K, 2020, 'Ecosystem governance in healthcare services: Case studies of innovation communities in ASEAN', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Tan F; Hopkins E; Chan C; Leong C; Wright A, 2020, 'Digital Platform-Enabled Community Development: A Case Study of a Private-Public Partnership Sustainability Initiative', in Proceedings of the 53rd Hawaii International Conference on System Sciences, Hawaii International Conference on System Sciences, presented at Hawaii International Conference on System Sciences, http://dx.doi.org/10.24251/hicss.2020.282

Lee BK; Tan F; jeon S, 2019, 'Complementarities in Platform Ecosystems: A Study of Coevolution of Made-in-Korea Digital Entertainment Phenomenon', in Proceedings of the 30th Australasian Conference on Information Systems (ACIS2019, Perth, Australia, pp. 617 - 623, presented at The 30th Australasian Conference on Information Systems (ACIS2019), Perth, Australia, 09 December 2019 - 11 December 2019, https://www.acis2019.org/Papers/ACIS2019_PaperFIN_127.pdf

Tan FTC; Zhang N; Zhu Z; Leong C, 2019, 'Toward smart city services in Beijing: A case study of platform-enabled public-private collaboration', in Ben Dhaou S; Carter L; Gregory M (eds.), Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Association for Computing Machinery (ACM), Melbourne, VIC Australia, pp. 513 - 515, presented at The 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, VIC Australia, 03 April 2019 - 05 April 2019, http://dx.doi.org/10.1145/3326365.3326445

Kim H; Tan F; Leong C; Kim DD; Ondrus J; Tan B, 2018, 'Value Co-creation in Digital Content Ecosystems: A Study of Hallyu', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/governance/Presentations/13/

Lin S; Kim H; Tan F; Leong C, 2018, 'Navigating Value Co-Creation in Entertainment: A Netnography Study on the Wang Hong Ecosystem', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Association for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 August 2018 - 30 August 2018, https://aisel.aisnet.org/pacis2018/234

Schirrmacher NB; Ondrus J; Tan FTC, 2018, 'Towards a response to ransomware: Examining digital capabilities of the WannaCry attack', in Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Ng E; Grafton J; Tan B; Tan FTC, 2018, 'Doing more with less: The virality of IT-enabled frugal innovation', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018

Ng E; Tan B; Sun Y; Tan FTC, 2017, 'Giving Customers Exactly What They Want: A Networked Perspective of IT-Enabled Mass Personalization', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/ServiceScience/Presentations/9/

Kim DD; Tan FTC; Tan B; Ondrus J; Oh J, 2017, 'IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/Global-IS/Presentations/3/

Xiao X; Hedman J; Tan F; Tan CW; Lim ET; Clemmensen T; Henningsson S; Vatrapu R; Mukkamala RR; van Hillegersberg J, 2017, 'Sports Digitalization: A Review and A Research Agenda', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/General/Presentations/6/

Tan FT; Hedman J; Xiao X, 2017, 'Beyond ‘Moneyball’ to Analytics Leadership in Sports: An Ecological Analysis of FC Bayern Munich’s Digital Transformation', in Proceedings of the 23rd America Conference on Information Systems (AMCIS 2017), Association for Information Systems, Boston, MA, USA, presented at The 23rd America Conference on Information Systems (AMCIS 2017), Boston, MA, USA, 10 August 2017 - 12 August 2017, http://aisel.aisnet.org/amcis2017/StrategicIT/Presentations/10/

Muthukannan P; Tan B; Tan FTC; Leong C, 2017, 'The Concentric Development of the Financial Technology (Fintech) Ecosystem in Indonesia', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seuol, South Koera, presented at The 38th International Conference on Information Systems (ICIS 2017), Seuol, South Koera, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/TransformingSociety/Presentations/5/

Lister T; Michael C; Tan FTC; Tan B; Saito L, 2017, 'The Yin-and-Yang of collaborative consumption development: The role of ambidextrous IS capabilities at goget carshare', in Proceedings of the 25th European Conference on Information Systems, ECIS 2017, Association for Information Systems, Guimarães, Portugal, pp. 3013 - 3024, presented at The 25th European Conference on Information Systems (ECIS 2017), Guimarães, Portugal, 05 - 10 June 2017, https://aisel.aisnet.org/ecis2017_rip/50

Xia Z; Zhang W; Tan F; Feng X; Hadid A, 2016, 'An Accurate Eye Localization Approach For Smart Embedded System', in Lopez MB; Hadid A; Pietikainen M (eds.), 2016 SIXTH INTERNATIONAL CONFERENCE ON IMAGE PROCESSING THEORY, TOOLS AND APPLICATIONS (IPTA), IEEE, Oulu, FINLAND, presented at 6th International Conference on Image Processing Theory, Tools and Applications (IPTA), Oulu, FINLAND, 12 December 2016 - 15 December 2016, http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000393589800058&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1

Tan FT; Pan SL; Liu JY, 2016, 'Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China’s LeEco', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 10 December 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1182&context=icis2016

Tan FT; Pan SL; Cui LL, 2016, 'IT-Enabled Social Innovation in China’s Taobao Villages: The Role of Netrepreneurs', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 10 December 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1251&context=icis2016

Fernando N; Tan FT; Vasa R; Mouzaki K; Aitken I, 2016, 'Examining Digital Assisted Living: Towards a Case Study of Smart Homes for the Elderly', in Proceedings of the 24th European Conference on Information Systems (ECIS 2016), The 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey, presented at The 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey, 12 June 2016 - 15 June 2016, http://aisel.aisnet.org/ecis2016_rip/70

Tan FTC; Saito L; Lister T; Cahalane M; Tan B, 2016, 'Cultivating IT-enabled collaborative consumption ecosystem: A service-dominant perspective of GoGet', in Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings

Tan FTC; Ky D; Tan B, 2016, 'Toward a process theory of IT-enabled frugal innovation: The role of organizational bricolage in Koufu Singapore', in Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings

Tan FTC; Lu A; Land L; Choi BCF; Tan B, 2015, 'Collaborative Consumption On Mobile Applications: A Study Of Multi-sided Digital Platform GoCatch', in Proceedings of the 14th International Conference on Mobile Business (ICMB 2015), Association for Information Systems, Fort Worth, USA, presented at The 14th International Conference on Mobile Business (ICMB 2015), Fort Worth, USA, 12 December 2015 - 12 December 2015, http://aisel.aisnet.org/icmb2015/11

Tan FT; Tan BC; Sun Y, 2015, 'Social Shaping of Enterprise System Acquisition and Development: The Influence of Reference Users in XiZi Holdings', in Proceedings of the 36th International Conference of Information Systems (ICIS 2015), Association for Information Systems, Fort Worth, Texas, presented at The 36th International Conference of Information Systems (ICIS 2015), Fort Worth, Texas, 08 December 2015 - 13 December 2015, http://aisel.aisnet.org/icis2015/proceedings/ManagingIS/15/

Cheng D; Tan FT; Guo Z; Cahalane M, 2015, 'Developing ICT-Enabled Information Processing Capabilities for Combatting E-Commerce Identity Fraud: A Case Study of Trustev’s Social Fingerprinting Solution', in Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, presented at The 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, 05 July 2015 - 09 July 2015, http://aisel.aisnet.org/pacis2015/60/

Tan F; Tan B; Land LP, 2015, 'The Affordance of Gamification in Enabling a Digital Disruptor: A Case Study of the goCatch Taxi Booking App', in Proceedings of the 48th Annual Hawaii International Conference on System Sciences (HICSS 2015), IEEE Computer Society, Kauai, Hawaii, pp. 1197 - 1206, presented at The 48th Annual Hawaii International Conference on System Sciences (HICSS 2015), Kauai, Hawaii, 05 January 2015 - 08 January 2015, http://dx.doi.org/10.1109/HICSS.2015.145

Tan FT; Pan SL; Cui L, 2014, 'An Information Processing Perspective of Digital Social Innovation: Insights from China’s Taobao Villages', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/ConferenceTheme/16/

Hoon L; Vasa R; Mouzakis K; Tan FT; Fitzgerald M, 2014, 'Examining the Role of IS Affordances in Enabling Time Critical Clinical Practices: An Information Processing Perspective', in Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, presented at The 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, 08 December 2014 - 10 December 2014, http://hdl.handle.net/10292/8160

Tan FTC; Wang W; Tan B, 2014, 'Toward Management Innovation for IT-Enabled Operational Agility: A Dependencies Perspective', in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014), Association for Information Systems, Chengdu, China, presented at The 18th Pacific Asia Conference on Information Systems (PACIS 2014), Chengdu, China, 24 June 2014 - 28 June 2014

Xiao H; Tan FTC; Vasa R, 2014, 'The role of process integration for supply chain agility: An information processing perspective', in Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014

Tan B; Tan FTC, 2013, 'Nurturing and Leveraging Virtual Communities: A Two-Dimensional Process Model', in Proceedings of the 34th International Conference on Information Systems (ICIS 2013), Association for Information Systems, Milano, Italy, presented at The 34th International Conference on Information Systems (ICIS 2013), Milano, Italy, 15 December 2013 - 18 December 2013, http://aisel.aisnet.org/icis2013/

Lu A; Tan FTC; Land L, 2013, 'Starting-up IT-enabled Disruptive Innovation: A Stage Model', in Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013), Melbourne, Australia, presented at The 24th Australasian Conference on Information Systems (ACIS 2013), Melbourne, Australia, 04 December 2013 - 06 December 2013, https://ros.unsw.edu.au/userprofile.html?uid=18379

Tan FTC; Tan B; Pan SL, 2013, 'Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms', in Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013), Association for Information Systems, Jeju Island, South Korea, presented at The 17th Pacific Asia Conference on Information Systems (PACIS 2013), Jeju Island, South Korea, 19 June 2013 - 22 June 2013, http://aisel.aisnet.org/pacis2013/32

Tan FTC; Pan SL; Zuo M, 2012, 'An examination of interdependencies in a B2C platform in China: The case of M.com', in Proceedings of the 33rd International Conference on Information Systems (ICIS 2012), Association for Information Systems, Orlando, Florida, USA, presented at The 33rd International Conference on Information Systems (ICIS 2012), Orlando, Florida, USA, 16 December 2012 - 19 December 2012

Eden R; Sedera D; Tan FTC, 2012, 'Archival analysis of Enterprise Resource Planning Systems: The current state and future directions', in Proceedings of the 33rd International Conference on Information Systems (ICIS 2012), Association for Information Systems, Orlando, Florida, USA, presented at The 33rd International Conference on Information Systems (ICIS 2012), Orlando, Florida, USA, 16 December 2012 - 19 December 2012

Giardina A; Vasa R; Tan FTC, 2012, 'Impact of viral propagation on user interface design', in Proceedings of the 24th Australian Computer-Human Interaction Conference (OzCHI '12), The 24th Australian Computer-Human Interaction Conference (OzCHI '12), Melbourne, VIC, Australia, pp. 154 - 157, presented at The 24th Australian Computer-Human Interaction Conference (OzCHI '12), Melbourne, VIC, Australia, 26 November 2012 - 30 November 2012, http://dx.doi.org/10.1145/2414536.2414564

Tan FTC; Vasa R, 2011, 'Toward a social media usage policy', in Seltsikas P; Bunker D; Dawson L; Indulska M (eds.), Proceedings of the 22nd Australasian Conference on Information Systems (ACIS 2011), The 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, NSW, Australia, presented at The 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, NSW, Australia, 30 November 2011 - 02 December 2011

Tan FTC; Pan SL; Tan B, 2011, 'The co-creation of service value: The case of a B2B exchange in China', in Seltsikas P; Bunker D; Dawson L; Indulska M (eds.), Proceedings of the 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, Australia, presented at The 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, Australia, 29 November 2011 - 01 December 2011

McLean ER; Sedera D; Tan FTC, 2011, 'Reconceptualizing system use for contemporary information systems', in Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS 2011), Queensland University of Technology, Brisbane, Australia, presented at The 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, 07 July 2011 - 11 July 2011

Tan FTC; Stockdale R; Vasa R, 2011, 'Leveraging emerging Web technologies for community engagement project success in higher education', in Tuunainen VK; Rossi M; Nandhakumar J (eds.), Proceedings of the 19th European Conference on Information Systems (ECIS 2011), The 19th European Conference on Information Systems (ECIS 2011), Helsinki, Finland, presented at The 19th European Conference on Information Systems (ECIS 2011), Helsinki, Finland, 09 June 2011 - 11 June 2011

Tan FTC; Sedera D, 2010, 'Introducing a Small and Medium Enterprises syllabi design: An Enterprise Systems hands-on approach', in Proceedings of the 21st Australasian Conference on Information Systems (ACIS 2010), The 21st Australasian Conference on Information Systems (ACIS 2010), Brisbane, Australia, presented at The 21st Australasian Conference on Information Systems (ACIS 2010), Brisbane, Australia, 01 December 2010 - 03 December 2010

Tan FTC, 2010, 'A Perception-Based Model for Technological Innovation in Small and Medium Enterprises', in Alexander PM; Turpin M; van Deventer JP (eds.), Proceedings of the 18th European Conference on Information Systems (ECIS 2010), The 18th European Conference on Information Systems (ECIS 2010), Pretoria, South Africa, presented at The 18th European Conference on Information Systems (ECIS 2010), Pretoria, South Africa, 07 June 2010 - 09 June 2010

Yee J; Tan FTC; Chan T, 2009, 'A Preliminary Decision Model for Shared Services: Insights from an Australian University Context', in Proceedings of the 20th Australasian Conference on Information Systems (ACIS 2009), The 20th Australasian Conference on Information Systems (ACIS 2009), Melbourne, Australia, presented at The 20th Australasian Conference on Information Systems (ACIS 2009), Melbourne, Australia, 02 December 2009 - 04 December 2009

Wijesinghe S; Sedera D; Tan FTC, 2009, 'Observing the relevance of an information systems success model', in Proceedings of the 13th Pacific Asia Conference on Information Systems (PACIS 2009), The 13th Pacific Asia Conference on Information Systems (PACIS 2009), Hyderabad, India, presented at The 13th Pacific Asia Conference on Information Systems (PACIS 2009), Hyderabad, India, 10 July 2009 - 12 July 2009

Wang W; Sedera D; Tan FTC, 2009, 'Measuring CRM and SCM benefits: A preliminary measurement model', in Proceedings of the 13th Pacific Asia Conference on Information Systems (PACIS 2009), The 13th Pacific Asia Conference on Information Systems (PACIS 2009), Hyderabad, India, presented at The 13th Pacific Asia Conference on Information Systems (PACIS 2009), Hyderabad, India, 09 July 2009 - 12 July 2009

Sedera D; Tan FTC, 2008, 'Introducing a Business Process and Software Centric Approach for Enterprise System Teaching', in Proceedings of the 29th International Conference on Information Systems (ICIS 2008), Association for Information Systems, Paris, France, presented at The 29th International Conference on Information Systems (ICIS 2008), Paris, France, 14 December 2008 - 17 December 2008


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