Researcher

Ms Mahsa Esmaeilikia

Field of Research (FoR)

Biography

My research is mainly in the broad area of psychology with particular interests in; customer-employee interactions; emotional labour; organisational behaviour; customer service; psychology of customer service. Having worked in the School of Mathematics and Statistics, my current research is focussed on behavioural changes caused by mandatory bicycle helmet legislation. 

 

Location

School of Mathematics and Statistics
UNSW Sydney
NSW 2052
The Red Centre
Room 1037

Contact

02 9385 4741
02 9385 7123