Researcher

Professor Shan Pan

Biography

Scientia Professor Shan L Pan is an AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding director of the Digital Sustainability Knowledge Hub (DS Hub), which specialises in research and education on digital sustainability and aims to contribute to achieving the United Nations' Sustainable Development Goals (UNSDGs). He is also a chief...view more

Scientia Professor Shan L Pan is an AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding director of the Digital Sustainability Knowledge Hub (DS Hub), which specialises in research and education on digital sustainability and aims to contribute to achieving the United Nations' Sustainable Development Goals (UNSDGs). He is also a chief investigator at the ARC Next-Gen Manufacturing ITTC Centre, Australian Research Council (ARC). 

Shan’s research interests include digital technologies' enabling roles in sustainability and climate resilience, focusing on the Architecture, Engineering and Construction (AEC) and Agriculture sectors. He is the chief investigator at the UNSW Institute of Climate Risk and Response (ICRR). As a design science researcher, Shan has invented a sustainability intelligence system that tracks leading business organisations’ Environmental, Social, and Governance (ESG) strategies and Greenhouse Gas (GHG) performance. 

As a phenomenon-based researcher employing qualitative and action design research methods, Shan has investigated some of the most valuable digital transformation best practices derived from businesses, cities, remote villages, and government agencies during their rapid development over the last two decades. As an action design science researcher, he is particularly interested in designing digital technologies that address sustainability challenges. He frequently travels to developing economies to study the indigenous practices of information systems.

Shan has published extensively in prestigious journals, including MIS Quarterly, Information Systems Research, Journal of the AIS, Information Systems Journal, European Journal of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, Journal of the Academy of Marketing Science, Journal of the Association for Information Science and Technology, European Journal of Operational Research, IEEE Transactions on Engineering Management, and Communications of the ACM. He serves on several editorial boards, notably Senior Editor for the Journal of the AIS and Strategic Information Systems. He was a member of the editorial boards for Information Systems Research, MIS Quarterly, Information Systems Journal, Information and Management, and the European Journal of Information Systems.

Shan received the Association for Information Systems (AIS) Fellow Award in 2022, recognizing his outstanding contributions to research, teaching and service in the information systems discipline. 

In 2020, Shan received the inaugural AIS Impact Award for his research contributions. This award acknowledges his foundational work on digital enablement and his development of a knowledge-sharing platform used by over 100 educators to support remote teaching for children facing educational inequality in remote villages. Shan has been committed to creating scientific inventions, holding a patent for a knowledge-based system he invented. Moreover, he recently developed an intelligence system that monitors the Environmental, Social, and Governance (ESG) strategies of leading organizations, which is currently in the process of IP registration. Shan has been honoured with the AIS Technology VISION Award twice for his technological innovation leadership and contributions to the IS community in 2020 and 2021.

As a dedicated educator keen on advancing pedagogical innovations, Shan has received several awards for educational excellence, recognizing his pedagogical innovation and commitment to teaching excellence. In 2022, he was awarded the AIS COVID-19 Learning Action Award for inventing a mobile application designed to support rapid learning during the pandemic's onset. Additionally, his development of the Sandbox Method for Translational Research was recognized with the AACSB Innovations that Inspire Award in 2019.


My Grants

Research Grants

2023-2026.  Chief Investigator. ARC Next-Gen Manufacturing ITTC Centre, Australian Research Council (ARC). $$ 4,978,958. 

2023. PI. Bank of China (Dubai Branch). "ESG Development in UAE", Commissioned Report. $30,000 

2023. PI. Mahidol University. "ESG Development and Opportunities in Thailand". Commissioned Report. $15,000

2021. PI. Institute of Analytics Professional Australia (IAPA). "Customer-Centric Digital Transformation and Future-Ready Workforce", Commissioned Report. $20,000 

2020-2023. PI. GYC. "Sandbox Innovation", Technology Leasing. $100,000

2018. PI. "Future of Retail: Towards Loyalty Analytics Capability Building". Translational Research. $350,000

2019. PI. "Food Innovation Maturity Model". Translational Research, $209,000

2018. PI. "Blockchain Technology Research and Development". Translational Research, $50,000


My Qualifications

Education  

PhD in Operation Research and Systems, University of Warwick  

 

Professional Experience  

2022 - Current    Scientia Professor

2020 - Current    Founder and Director, Digital Sustainability Knowledge Hub, UNSW

2014 – 2022       Professor, School of Information Systems and Technology Management, UNSW  

2018 – Current   Deputy Head of School (Research), School of Information Systems and Technology Management, UNSW   

2018/1 – 2018/7 Acting Head of School, SISTM, UNSW  

2009 – 2014       Academic Director, Strategic Technology Management Institute, National University of Singapore  

2011 – 2014       Deputy Head, IS Department, National University of Singapore  

2000 – 2014       Assistant Professor and Associate Professor, IS Dept, School of Computing, National University of Singapore  


My Awards

Association For Information Systems

  • 2022  AIS Fellow

 

Industry Engagement and Societal Impact Awards  

  • 2021  AIS Technology VISION Award, Association For Information Systems (AIS)

  • 2021  Winner, NSW Innovation Districts COVID-19 Challenge (partnership with PeepsRide; Dr Veronica Jiang and Xinyue Zhang) 

  • 2020  AIS Impact Award, Association For Information Systems (AIS)

  • 2020  AIS Technology VISION Award, Association For Information Systems (AIS)

 

Education Awards  

  • 2020  AIS COVID Learning Action Award, Association For Information Systems (AIS)

  • 2019  Innovations that Inspire Award (AACSB)

  • 2009  Annual Teaching Excellence Award Winner, National University of Singapore

  • 2006  Faculty Excellent Teacher Award Winner, National University of Singapore

  • 2006  Annual Excellent Teacher Award Winner, National University of Singapore

  • 2004  Annual Excellent Teacher Award Winner, National University of Singapore

  • 2003  Faculty Teaching Excellence Award Winner, National University of Singapore

 

Research Awards 

  • 2022   SIGGreen Best Journal Paper for 2021

  • 2021   SDG Research Impact Award, UNSW Business School

  • 2021   Research Excellence Award, UNSW Business School

  • 2017   Best Practice Track Paper Award in International Conference on Information Systems, Association For Information Systems (AIS)

  • 2016   Nominated Best Paper Award at the International Conference on Information Systems, Association For Information Systems (AIS)

  • 2016   Nominated Best European Research Paper of the Year Award, CIO CIty.com, Netherland  

  • 2011   Best Paper Runner-up, International Conference on Information Systems, Association For Information Systems (AIS)

  • 2010   Best Paper Award, Honourable-Mention, J of Strategic IS  

  • 2010   Best Paper Award, IEEE Transactions on Engineering Management  

  • 2007   Best Paper Runner-Up, International Conference on Information Systems 

  • 2004   Best Paper Runner-Up. Americas Conference on Information Systems, Association For Information Systems 

  • 2001   Best Theme Runner Up, International Conference on Information Systems (2001), Association For Information Systems   


My Research Activities

As a phenomenon-based case researcher, Shan has contributed to the Information Systems community by studying and documenting contemporary digitally-enabled phenomena through his substantial fieldwork over the last two decades. He frequently travels to developing Asian economies, studying indigenous perspectives of information systems practices. His empirical work, published in various journal outlets, has documented some of the most valuable digital transformation experiences from Asian businesses, cities, remote villages, and government agencies in its rapid development over the last two decades.   

Research Interests: Digital Sustainability; SDG and ESG; Climate Resilience

 

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Location

Contact

93850475