Keywords
Biography
PhD, Grad Cert Higher Education Teaching and Learning, BA Psych Hons, RN (Hospital based), RM (Hospital based)
I am an Associate Professor in the School of Population Health, UNSW with expertise in health services improvement, patient safety, quality improvement, implementation science, and organisational change, informed by clinical nursing experience across metropolitan, rural and remote healthcare settings.
My research focuses on improving...view more
PhD, Grad Cert Higher Education Teaching and Learning, BA Psych Hons, RN (Hospital based), RM (Hospital based)
I am an Associate Professor in the School of Population Health, UNSW with expertise in health services improvement, patient safety, quality improvement, implementation science, and organisational change, informed by clinical nursing experience across metropolitan, rural and remote healthcare settings.
My research focuses on improving the quality, safety and effectiveness of health and social care, with interests in workforce development, consumer engagement, and services for priority populations. I am internationally recognised for my work on healthcare workarounds.
I have attracted research funding of over $7 million. Recent projects include: SAFE-MEALS: SAfe Food, Enjoyable MEals, Advocacy and Lived experiences for people with swallowing difficulties and Strengthening translation of ‘place-based design for health’ guidelines for NSW health precincts into practice.
Through my teaching, research and leadership, I aim to prepare health and social care professionals to lead evidence-informed change and improve outcomes for the communities to whom they provide care.
My Qualifications
|
Qualification |
Institution / Organisation |
Date of Award |
|
Grad Cert Higher Education Teaching and Learning |
UTS |
2021 |
|
PhD |
UNSW |
2015 |
|
Bachelor of Arts (Psych Hons) |
UNSW |
1994 |
|
Midwifery Certificate (Hospital Based Training) |
Broken Hill Base Hospital |
1989 |
|
General Nursing Certificate (Hospital Based Training) |
Prince Henry and Prince of Wales Hospitals |
1986 |
My Research Activities
Access to good health and social care is fundamental to better health outcomes which are necessary to support our communities to thrive, economically, socially and culturally. My program of research transcends disciplinary boundaries to implement real world solutions to complex problems to improve the delivery and experience of health and social care services. I provide expertise and leadership, on implementation science, service integration, evaluation, co-design and qualitative methods, pivotal to translating research in the real world. Working with consumers and colleagues from Health, Law, Education, Built Environment, Business, Engineering, and Industry, I contribute to connected research at state, national, and international levels to improve evidence-based care and outcomes in, patient safety and service delivery particularly for populations with complex needs. My research seeks to foreground the voices of people who are often not heard to improve their health and social outcomes. To illustrate, I am leading an externally funded project to Co-design an Evaluation Framework with people with intellectual disability, their parents and service providers at Onemda, a service provider for people with intellectual disability in Melbourne. I am also co-leading with Dr Kirsty Young from FASS, a project funded by the Limb Family Foundation, to improve employment outcomes for students with intellectual disability.
My Research Supervision
Areas of supervision
I currently supervise PhD students investigating aspects of health and social care.
Currently supervising
I am currently supervise and co-supervise PhD students working on projects in the following areas:
|
Health Practitioner Motivational Postures: The application of motivational posture theory to health practitioner regulation |
|
Enduring, strengths-based and Aboriginal lead approaches to maintaining Aboriginal and Torres Strait Islander children connected to and within family, kinship and community across Australian jurisdictions |
|
The psychological sequelae of traumatic hand injury |
|
In good shape: Food shaping and nutrition for older people in aged care settings |
|
Patient-focused public health information shared by Complementary Medicine practitioners in clinical encounters and patient engagement |
|
What are the aspects of incident reviews in healthcare that lead to strong recommendations resulting in systems learning, improvement and harm reduction? |
|
Nature of mealtimes for hospital patients with stroke, communication difficulty and dysphagia |
|
Building a culture of safety in complex healthcare settings |
My Teaching
My teaching includes convening and delivering postgraduate education for governance, safety and quality for the MHLM programs.
I co-convene a large core course in the Master of Health Leadership and Management program (8901, 8902, 550 and 7360). PHCM9748 Healthcare Governance, Safety and Quality explores how healthcare systems and organisations manage issues of clinical and corporate governance; fundamental principles of healthcare safety and quality; risk management; quality improvement; regulation and policy.