Mairead O'Connor is an Assistant Professor at the School of Information Systems and Technology Management (SISTM) of UNSW Business School. She graduated with a PhD in Information Systems from the University of Galway Ireland.

Her research focuses on inclusive design in four key areas: (1) designing digital technologies for marginalized communities in Asia and Oceania using design science methodologies, (2) enhancing government digital services by improving accessibility, usability, and inclusion, (3) optimizing design processes in large-scale technology enterprises, and (4) applying inclusive design principles to Fintech, AI, and Cybersecurity.

Mairead has published in leading outlets such as the International Conference on Information Systems and the Information and Management Journal. She has been recognized with a National Diversity and Inclusion Award for her contributions to the fields of technology, business, and inclusion.