Keywords
Fields of Research (FoR)
Artificial intelligence, Business information systems, Marketing technology, Service marketingBiography
Jerry Jin is an Early Career Academic Fellow in the School of Marketing. He completed his PhD study in the School of Marketing, UNSW Business School. His research examines how organisations use AI technologies (e.g., generative AI and service robots) to improve service delivery and performance. In particular, his research focuses on AI empowerment, service agility, and human–AI joint leadership. Jerry has extensive teaching experience across...view more
Jerry Jin is an Early Career Academic Fellow in the School of Marketing. He completed his PhD study in the School of Marketing, UNSW Business School. His research examines how organisations use AI technologies (e.g., generative AI and service robots) to improve service delivery and performance. In particular, his research focuses on AI empowerment, service agility, and human–AI joint leadership. Jerry has extensive teaching experience across both undergraduate and postgraduate levels, particularly in analytics–related courses.
My Grants
- Doctoral Student Travel Grants (AU$500). The University of Melbourne
- PhD International Visiting Grant (AU$10,000). UNSW
- The Development and Research Training Grant (AU$3,000). UNSW
My Qualifications
- PhD, UNSW Sydney.
- International Master, Arts in Economy, State and Society: Economics and Business, University College London (UCL) and Corvinus University of Budapest
- Bachelor, Management (Marketing), China Jiliang University.
My Awards
- Arc PGC Research Award, 2025
- AMA-Sheth Foundation Doctoral Consortium Fellow, 2025
- UNSW Business School Award for Excellence in Tutoring, 2024
- MyExperience Top Performer (T3-2023, T3-2022), 2022-2023
- Dean’s List for Academic Excellence. UNSW Business School, 2022
My Teaching
- MARK3087 Customer Analytics
- MARK3089 Pricing Analytics
- MARK5811 Applied Marketing Research
- MARK5827 Customer Analytics
- MARK5829 Pricing Analytics