Airline airport operations & management; aircraft ground operations, turn around operations & aircraft rotation control & scheduling. Punctuality control of airports, airlines
Fields of Research (FoR)Air Transportation and Freight Services, Applied Statistics, Optimisation, Tourist Behaviour
I am an Associate Professor in aviation who specialises in solving operations and scheduling problems of airlines and airports. These problems include airline operations management, scheduling, airport terminal planning, airport retail development and passenger choice behaivour studies. Many of my past projects helped industry partners save millions of dollars in operating costs or enhance product sales and revenues. I lead a team of...view more
I am an Associate Professor in aviation who specialises in solving operations and scheduling problems of airlines and airports. These problems include airline operations management, scheduling, airport terminal planning, airport retail development and passenger choice behaivour studies. Many of my past projects helped industry partners save millions of dollars in operating costs or enhance product sales and revenues. I lead a team of researchers who have specialised skills to deliver values for industry partners while we innovate our approach to solving industry problems through world-class aviation research at UNSW Australia. In my capacity as a consultant, my past consulting clients include airlines in Europe, UK, Middle East, Asia, and Australia. I also work casually as an IATA certified training instructor in the portfolio of Airport and Ground Operations in the Singapore and Bejing office of IATA.
My Research Activities
My Research Interests
My research focus on airport operations, airline operations, schedule optimisation and passenger's choice behaviour modelling. I published a book with Ashgate Publishing, titled 'Airline Operations and Delay Management. This book was first published in March 2010 and is available on Amazon.com. A simplified Chinese version of this book is also available via the Chinese Civil Aviation Publishing House.
My Academic Activities
I joined UNSW Aviation in 2002 after my PhD from Loughborough University (UK). I have spent time both in the public and private sectors in transport and aviation. My reserach is innovative and highly relevant to the industry; recent projects in my lab include:
- Aircraft fuel uplift modelling: my team developed a data-driven and risk-based fuel uplift model for Qantas. We used aircraft QAR data and advanced risk-modelling models.
- Passengers' online booking behaviour: my team worked with the Velocity Frequent Flyer Programme of Virgin Australia on passenger booking data, website cookie data and frequent flyer data. We developed a few models to predict passenger booking likelihood and online booking behaviour.
- Passengers airport shopping behaviour: my team used indoor-navigation App to explore passenger movement in Taipei Airport. We tested how real-time retail marketing via smartphone push notifications could stimulate passenger shopping.
- Aircraft line maintenance scheduling and optimisation: my team worked with Qantas on the scheduling and optimisation of aircraft line maintenance. We also did an in-house test with Qantas on the performance of this optimisation algorithm. Results were quite significant. If you are interested, then please contact me.
My Professional Activities
In the past few years, I have seen the commercial implementation of my earlier Aircraft Turnaround Monitoring System (ATMS) research (article here). This prototype product, ATMS was issued a preliminary Australian patent in 2004, recognising the innovation of this framework/prototype in the airline industry. Recent commercial examples of the ATMS concept include: SITA's former Workforce Mobility Solution. Also see another example of the ATMS framework in action from Avtura's Real-Time Aircraft Turnaround Tool.