By Associate Professor Felix Ter Chian Tan

Books

Fauzia A; Sakai M; Tan F; Hidayati S; Noor H, 2021, Pemberdayaan Ekonomi Perempuan Muslim Berbasis Teknologi Digital dan Nilai Toleransi, Social Trust Fund (STF) UIN Syarif Hidayatullah Jakarta, Jakarta

Vidgen R; Kirshner SN; Tan F, 2019, Business Analytics A Management Approach, Red Globe Press

Book Chapters

Rabhi F; Yu M; Ng A; Lim E; Tan F; Hsiao A, 2023, 'Building an ESG Decision-Making System Challenges and Research Directions', in Advances in Complex Decision Making: Using Machine Learning and Tools for Service-Oriented Computing, pp. 38 - 51, http://dx.doi.org/10.1201/9781003340621-3

Tan F; Wang W, 2015, 'A Benefit Expectation Management Framework for Supply Chain Management Systems', in Sedera D; Gronau N; Sumner M (ed.), Enterprise Systems. Strategic, Organizational, and Technological Dimensions, Springer International Publishing, pp. 247 - 270, http://dx.doi.org/10.1007/978-3-319-17587-4_16

Tan F; Sedera D, 2015, 'Teaching with Enterprise Systems: A Three Phased Roadmap', in Sedara D; Gronau N; Sumner M (ed.), Enterprise Systems. Strategic, Organizational, and Technological Dimensions, edn. Lecture notes in business information processing, Springer International Publishing, pp. 160 - 173

Tan F; Sedera D, 2015, 'Teaching with Enterprise Systems: A Three Phased Roadmap', in Enterprise Systems. Strategic, Organizational, and Technological Dimensions, Springer International Publishing, pp. 160 - 173

Journal articles

Zhu Z; Zhang N; Tan FTC, 2024, 'Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China', Information and Management, 61, http://dx.doi.org/10.1016/j.im.2024.103956

Kumari S; Venkatesh VG; Tan FTC; Bharathi SV; Ramasubramanian M; Shi Y, 2023, 'Application of machine learning and artificial intelligence on agriculture supply chain: a comprehensive review and future research directions', Annals of Operations Research, http://dx.doi.org/10.1007/s10479-023-05556-3

Leong C; Lin S; Tan F; Yu J, 2023, 'Coordination in a Digital Platform Organization', Information Systems Research, 0: Ahead of Print, http://dx.doi.org/10.1287/isre.2023.1226

He Y; Tan F; Leong C; Huang J; Junio DRO, 2023, 'Realizing innovation and sustainability: A case study of Macau SAR’s smart city development capabilities', Journal of Urban Affairs, http://dx.doi.org/10.1080/07352166.2023.2211274

Mazurova E; Standaert W; Penttinen E; Tan FTC, 2022, 'Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports', Information Systems Frontiers, 24, pp. 897 - 922, http://dx.doi.org/10.1007/s10796-021-10215-8

Leong C; Tan FTC; Tan B; Faisal F, 2022, 'The emancipatory potential of digital entrepreneurship: A study of financial technology-driven inclusive growth', Information and Management, 59, http://dx.doi.org/10.1016/j.im.2020.103384

Llamzon RB; Ter Chian Tan F; Carter L, 2022, 'Toward an information systems alignment framework in the wake of exogenous shocks: Insights from a literature review', International Journal of Information Management, 63, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102450

Muthukannan P; Tan B; Chiang FT; Leong C; Tan F, 2021, 'Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem', International Journal of Information Management, 61, pp. 102403, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102403

Xiao X; Tan B; Leong C; Tan FTC, 2021, 'Powered by “Qinghuai”: The melding of traditional values and digital entrepreneurship in contemporary China', Information Systems Journal, 31, pp. 769 - 802, http://dx.doi.org/10.1111/isj.12301

Shiau WL; Chen H; Chen K; Liu YH; Tan FTC, 2021, 'A Cross-Cultural Perspective on the Blended Service Quality for Ride-Sharing Continuance', Journal of Global Information Management, 29, http://dx.doi.org/10.4018/JGIM.287602

Leong C; Faik I; Tan FTC; Tan B; Khoo YH, 2020, 'Digital organizing of a global social movement: From connective to collective action', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100324

Tan F; Ondrus J; Tan B; Junsuk O, 2020, 'Digital Transformation of Business Ecosystems: Evidence from the Korean Pop Industry', Information Systems Journal: an international journal promoting the study and practice of information systems, http://dx.doi.org/10.1111/isj.12285

Budiyanto C; Prananto A; Tan FT-C, 2019, 'Designing Embedded Case Study Research Approach in Educational Research', International Journal of Pedagogy and Teacher Education, 3, pp. 1 - 1, http://dx.doi.org/10.20961/ijpte.v3i1.15002

Tan FTC; Pan SL; Zuo M, 2019, 'Realising platform operational agility through information technology–enabled capabilities: A resource-interdependence perspective', Information Systems Journal, 29, pp. 582 - 608, http://dx.doi.org/10.1111/isj.12221

Tan F; Tan B; Sun Y, 2018, 'Social Shaping Leadership in Enterprise System Acquisition and Development: The Influence of Reference Users in Xizi Holdings', Journal of Information Technology Theory and Application, 19, pp. 157 - 173, https://aisel.aisnet.org/jitta/vol19/iss2/8

Tye M; Leong C; Tan FTC; Tan B; Khoo YH, 2018, 'Social media for empowerment in social movements: The case of Malaysia’s grassroots activism', Communications of the Association for Information Systems, 42, pp. 408 - 430, http://dx.doi.org/10.17705/1CAIS.04215

Tan FT; Cahalane M; Tan BC; Englert J, 2017, 'How GoGet CarShare’s Product-Service System is Facilitating Collaborative Consumption', MIS Quarterly Executive, 16, pp. 265 - 277, http://misqe.org/ojs2/index.php/misqe/article/view/800

Sedera D; Lokuge S; Tan FT; Tushi B, 2017, 'Multi-Disciplinary Green IT Archival Analysis: A Pathway for Future Studies', Communications of the Association for Information Systems, 41, http://dx.doi.org/10.17705/1CAIS.04128

Leong C; Tan B; Xiao X; Tan FTC; Sun Y, 2017, 'Nurturing a FinTech ecosystem: The case of a youth microloan startup in China', International Journal of Information Management, 37, pp. 92 - 97, http://dx.doi.org/10.1016/j.ijinfomgt.2016.11.006

Tan FT; Tan B; Lu A; land L, 2017, 'Delivering Disruption in an Emergent Access Economy: A Case Study of an E-Hailing Platform', Communications of the Association for Information Systems, 41, pp. 497 - 516, http://aisel.aisnet.org/cais/vol41/iss1/22/

Tan FT; Tan BC; Wang WJ; Sedera D, 2017, 'IT-enabled Operational Agility: An Interdependencies Perspective', Information and Management, 54, pp. 292 - 303, http://dx.doi.org/10.1016/j.im.2016.08.001

Tan FTC; Guo Z; Cahalane M; Cheng D, 2016, 'Developing business analytic capabilities for combating e-commerce identity fraud: A study of Trustev's digital verification solution', Information and Management, 53, pp. 878 - 891, http://dx.doi.org/10.1016/j.im.2016.07.002

Tan FT; Tan B; Pan S, 2016, 'Developing a Leading Digital Multi-Sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com', Communications of the Association for Information Systems, 38, pp. 738 - 760, http://aisel.aisnet.org/cais/vol38/iss1/36

Hoon L; Tan FTC; Vasa R; Mouzakis K; Fitzgerald M, 2015, 'ICT-enabled time-critical clinical practices: Examining the affordances of an information processing solution', Australasian Journal of Information Systems, 19, pp. 1 - 16, http://dx.doi.org/10.3127/ajis.v19i0.1146

Eden R; Sedera D; Tan F, 2014, 'Sustaining the momentum: Archival analysis of Enterprise Resource Planning systems (2006-2012)', Communications of the Association for Information Systems, 35, pp. 39 - 82, http://dx.doi.org/10.17705/1cais.03503

Tan FTC; Pan SL; Zuo M, 2014, 'The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com', International Journal of Information Management, 34, pp. 780 - 784, http://dx.doi.org/10.1016/j.ijinfomgt.2014.07.004

Conference Papers

LLAMZON R; Tan F; Carter L, 2023, 'Policy as Alignment Apparatus: A Case Study of Cascading Policy Effects on a Healthcare Information System Implementation', Nanchang, China, presented at Pacific Asia Conference on Information Systems, Nanchang, China, 08 July 2023, https://aisel.aisnet.org/pacis2023/151

Lee BK; Tan F; Guo Z; Jeon S, 2022, 'The Red Queen Hypothesis and Improvisational Capabilities for Resilience: A Study of Korean Online Gaming Industry', Copenhagen, Denmark, pp. 2261 - 2261, presented at International Conferences on Information Systems, Copenhagen, Denmark, 09 December 2022 - 14 December 2022, https://aisel.aisnet.org/icis2022/is_implement/is_implement/10/

Lim E; Tan F; Ryan C, 2022, 'Controlling Your Own Story Using a Digital Identity Solution: Creation of Economic Identity for Financial Inclusion and Protection', Timisoara, Romania, pp. 1236 - 1236, presented at European Conference on Information Systems, Timisoara, Romania, 18 June 2022 - 24 June 2022, https://aisel.aisnet.org/ecis2022_rip/13/

Batulan C; Tan FTC; Chan CML, 2021, 'Bridging the sustainability leadership chasm: A case study of the sustainability advantage program of the NSW government, Australia', in Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii, pp. 4775 - 4784, presented at Annual Hawaii International Conference on System Sciences, Hawaii, 05 January 2021, http://dx.doi.org/10.24251/HICSS.2021.579

Chan CML; Qiu D; Tan FTC, 2021, 'Smart community and social resilience: Reflection on the covid-19 pandemic', in Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii, pp. 2444 - 2453, presented at Annual Hawaii International Conference on System Sciences, Hawaii, 05 January 2021, http://dx.doi.org/10.24251/HICSS.2021.300

Leong C; Felix T; Manju A, 2020, 'IS for Good – 10 years to SDG: Where we have been and where we need to go?', India, presented at International Conference on Information Systems (ICIS), India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/15/

Park HE; Tan B; Tan F; Ondrus J; Kato T, 2020, 'Hikikomori and technology-enabled escapism: An affordances and constraints perspective', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, Online, presented at International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Globa, Online, 12 December 2020 - 17 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/1/

He Y; Tan F; Leong C; Huang J; Junio DRO, 2020, 'The role of intermediaries in smart city development - a tale in national innovation of one country two systems', in 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, presented at 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, 10 August 2020 - 14 August 2020, https://aisel.aisnet.org/amcis2020/global_dev/global_dev/3/

Edwards A; Smith S; Busch P; Winchester D; Tan F; Pang V, 2020, 'Critical learning from fires: An investigation of complexity in is-enabled emergency management', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/99/

Tan FTC; Ondrus J; Kato TA; Tan B, 2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/219/

Llamzon RB; Tan FTC; Ractham P; Kaewkitipong L; Mouzakis K, 2020, 'Ecosystem governance in healthcare services: Case studies of innovation communities in ASEAN', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/117/

Hopkins E; Tan FTC; Chan CML; Leong C; Wright A, 2020, 'Digital platform-enabled community development: A case study of a private-public partnership sustainability initiative', in Proceedings of the Annual Hawaii International Conference on System Sciences, HICSS Conference Office, pp. 2313 - 2322, presented at Proceedings of the 53rd Hawaii International Conference on System Sciences, http://dx.doi.org/10.24251/hicss.2020.282

Lee BK; Tan F; jeon S, 2019, 'Complementarities in Platform Ecosystems: A Study of Coevolution of Made-in-Korea Digital Entertainment Phenomenon', in Proceedings of the 30th Australasian Conference on Information Systems (ACIS2019, Perth, Australia, pp. 617 - 623, presented at The 30th Australasian Conference on Information Systems (ACIS2019), Perth, Australia, 09 December 2019 - 11 December 2019, https://www.acis2019.org/Papers/ACIS2019_PaperFIN_127.pdf

Tan FTC; Zhang N; Zhu Z; Leong C, 2019, 'Toward smart city services in Beijing: A case study of platform-enabled public-private collaboration', in Ben Dhaou S; Carter L; Gregory M (eds.), Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Association for Computing Machinery (ACM), Melbourne, VIC Australia, pp. 513 - 515, presented at The 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, VIC Australia, 03 April 2019 - 05 April 2019, http://dx.doi.org/10.1145/3326365.3326445

Schirrmacher NB; Ondrus J; Tan FTC; Loh YAC; Hardoon DR, 2019, 'Overcoming status quo bias: Nudging in a government-led digital transformation initiative', in 40th International Conference on Information Systems, ICIS 2019

Ng E; Grafton J; Tan B; Tan FTC, 2018, 'Doing more with less: The virality of IT-enabled frugal innovation', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/practice/Presentations/3/

Kim H; Tan F; Leong C; Kim DD; Ondrus J; Tan B, 2018, 'Value Co-creation in Digital Content Ecosystems: A Study of Hallyu', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/governance/Presentations/13/

Lin S; Kim H; Tan F; Leong C, 2018, 'Navigating Value Co-Creation in Entertainment: A Netnography Study on the Wang Hong Ecosystem', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Association for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 August 2018 - 30 August 2018, https://aisel.aisnet.org/pacis2018/234

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