By Associate Professor Felix Ter Chian Tan

Books

Fauzia A; Sakai M; Tan F; Hidayati S; Noor H, 2021, Pemberdayaan Ekonomi Perempuan Muslim Berbasis Teknologi Digital dan Nilai Toleransi, Social Trust Fund (STF) UIN Syarif Hidayatullah Jakarta, Jakarta

Vidgen R; Kirshner SN; Tan F, 2019, Business Analytics A Management Approach, Red Globe Press

Book Chapters

Rabhi F; Yu M; Ng A; Lim E; Tan F; Hsiao A, 2023, 'Building an ESG Decision-Making System Challenges and Research Directions', in Advances in Complex Decision Making: Using Machine Learning and Tools for Service-Oriented Computing, pp. 38 - 51, http://dx.doi.org/10.1201/9781003340621-3

Tan F; Wang W, 2015, 'A Benefit Expectation Management Framework for Supply Chain Management Systems', in Sedera D; Gronau N; Sumner M (ed.), Enterprise Systems. Strategic, Organizational, and Technological Dimensions, Springer International Publishing, pp. 247 - 270, http://dx.doi.org/10.1007/978-3-319-17587-4_16

Tan F; Sedera D, 2015, 'Teaching with Enterprise Systems: A Three Phased Roadmap', in Sedara D; Gronau N; Sumner M (ed.), Enterprise Systems. Strategic, Organizational, and Technological Dimensions, Springer International Publishing, pp. 160 - 173

Tan F; Sedera D, 2015, 'Teaching with Enterprise Systems: A Three Phased Roadmap', in Enterprise Systems. Strategic, Organizational, and Technological Dimensions, Springer International Publishing, pp. 160 - 173

Journal articles

Faik I; Gwee M; Chian Tan FT; Leong C; Hastiadi FF, 2026, 'When digital platforms enter informal sectors: work formalization and institutional change', Journal of Strategic Information Systems, 35, http://dx.doi.org/10.1016/j.jsis.2025.101941

Crowther J; Bullen J; Balaguer-Mercado A; Wong Pan R; Denham I; Deltetto I; Tan F; Kissock K; Tseng CL; Hastings B; Hoek A; Webster J; Neal B; Trieu K, 2025, 'Salt Supply Chain Practices and Technical Considerations for Switching to Potassium-Enriched Salt Use in Australia: A Qualitative Study', Food Frontiers, 6, pp. 2921 - 2930, http://dx.doi.org/10.1002/fft2.70102

Zhuang KV; Choo B; Goggin G; Lee CS; Tan FTC; Llamzon R, 2025, 'National digital ID apps and disability: towards an agenda for digital inclusion?', Data and Policy, 7, http://dx.doi.org/10.1017/dap.2025.10042

Tan B; Xiao X; Chau M; Tan FTC; Leong C, 2025, 'The dynamics, organisation and evolution of digital platforms and ecosystems', Information Systems Journal, 35, pp. 417 - 421, http://dx.doi.org/10.1111/isj.12548

He Y; Tan F; Leong C; Huang J; Junio DRO, 2025, 'Realizing innovation and sustainability: A case study of Macau SAR’s smart city development capabilities', Journal of Urban Affairs, 47, pp. 1309 - 1327, http://dx.doi.org/10.1080/07352166.2023.2211274

Zhu Z; Zhang N; Tan FTC, 2024, 'Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China', Information and Management, 61, http://dx.doi.org/10.1016/j.im.2024.103956

Kumari S; Venkatesh VG; Tan FTC; Bharathi SV; Ramasubramanian M; Shi Y, 2023, 'Application of machine learning and artificial intelligence on agriculture supply chain: a comprehensive review and future research directions', Annals of Operations Research, http://dx.doi.org/10.1007/s10479-023-05556-3

Leong C; Lin S; Tan F; Yu J, 2023, 'Coordination in a Digital Platform Organization', Information Systems Research, 0: Ahead of Print, http://dx.doi.org/10.1287/isre.2023.1226

Mazurova E; Standaert W; Penttinen E; Tan FTC, 2022, 'Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports', Information Systems Frontiers, 24, pp. 897 - 922, http://dx.doi.org/10.1007/s10796-021-10215-8

Leong C; Tan FTC; Tan B; Faisal F, 2022, 'The emancipatory potential of digital entrepreneurship: A study of financial technology-driven inclusive growth', Information and Management, 59, http://dx.doi.org/10.1016/j.im.2020.103384

Llamzon RB; Ter Chian Tan F; Carter L, 2022, 'Toward an information systems alignment framework in the wake of exogenous shocks: Insights from a literature review', International Journal of Information Management, 63, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102450

Muthukannan P; Tan B; Chiang FT; Leong C; Tan F, 2021, 'Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem', International Journal of Information Management, 61, pp. 102403, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102403

Xiao X; Tan B; Leong C; Tan FTC, 2021, 'Powered by “Qinghuai”: The melding of traditional values and digital entrepreneurship in contemporary China', Information Systems Journal, 31, pp. 769 - 802, http://dx.doi.org/10.1111/isj.12301

Shiau WL; Chen H; Chen K; Liu YH; Tan FTC, 2021, 'A Cross-Cultural Perspective on the Blended Service Quality for Ride-Sharing Continuance', Journal of Global Information Management, 29, http://dx.doi.org/10.4018/JGIM.287602

Leong C; Faik I; Tan FTC; Tan B; Khoo YH, 2020, 'Digital organizing of a global social movement: From connective to collective action', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100324

Tan F; Ondrus J; Tan B; Junsuk O, 2020, 'Digital Transformation of Business Ecosystems: Evidence from the Korean Pop Industry', Information Systems Journal: an international journal promoting the study and practice of information systems, http://dx.doi.org/10.1111/isj.12285

Budiyanto C; Prananto A; Tan FT-C, 2019, 'Designing Embedded Case Study Research Approach in Educational Research', International Journal of Pedagogy and Teacher Education, 3, pp. 1 - 1, http://dx.doi.org/10.20961/ijpte.v3i1.15002

Tan FTC; Pan SL; Zuo M, 2019, 'Realising platform operational agility through information technology–enabled capabilities: A resource-interdependence perspective', Information Systems Journal, 29, pp. 582 - 608, http://dx.doi.org/10.1111/isj.12221

Tan F; Tan B; Sun Y, 2018, 'Social Shaping Leadership in Enterprise System Acquisition and Development: The Influence of Reference Users in Xizi Holdings', Journal of Information Technology Theory and Application, 19, pp. 157 - 173, https://aisel.aisnet.org/jitta/vol19/iss2/8

Tye M; Leong C; Tan FTC; Tan B; Khoo YH, 2018, 'Social media for empowerment in social movements: The case of Malaysia’s grassroots activism', Communications of the Association for Information Systems, 42, pp. 408 - 430, http://dx.doi.org/10.17705/1CAIS.04215

Tan FT; Cahalane M; Tan BC; Englert J, 2017, 'How GoGet CarShare’s Product-Service System is Facilitating Collaborative Consumption', MIS Quarterly Executive, 16, pp. 265 - 277, http://misqe.org/ojs2/index.php/misqe/article/view/800

Sedera D; Lokuge S; Tan FT; Tushi B, 2017, 'Multi-Disciplinary Green IT Archival Analysis: A Pathway for Future Studies', Communications of the Association for Information Systems, 41, http://dx.doi.org/10.17705/1CAIS.04128

Leong C; Tan B; Xiao X; Tan FTC; Sun Y, 2017, 'Nurturing a FinTech ecosystem: The case of a youth microloan startup in China', International Journal of Information Management, 37, pp. 92 - 97, http://dx.doi.org/10.1016/j.ijinfomgt.2016.11.006

Tan FT; Tan B; Lu A; land L, 2017, 'Delivering Disruption in an Emergent Access Economy: A Case Study of an E-Hailing Platform', Communications of the Association for Information Systems, 41, pp. 497 - 516, http://aisel.aisnet.org/cais/vol41/iss1/22/

Tan FT; Tan BC; Wang WJ; Sedera D, 2017, 'IT-enabled Operational Agility: An Interdependencies Perspective', Information and Management, 54, pp. 292 - 303, http://dx.doi.org/10.1016/j.im.2016.08.001

Tan FTC; Guo Z; Cahalane M; Cheng D, 2016, 'Developing business analytic capabilities for combating e-commerce identity fraud: A study of Trustev's digital verification solution', Information and Management, 53, pp. 878 - 891, http://dx.doi.org/10.1016/j.im.2016.07.002

Tan FT; Tan B; Pan S, 2016, 'Developing a Leading Digital Multi-Sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com', Communications of the Association for Information Systems, 38, pp. 738 - 760, http://aisel.aisnet.org/cais/vol38/iss1/36

Hoon L; Tan FTC; Vasa R; Mouzakis K; Fitzgerald M, 2015, 'ICT-enabled time-critical clinical practices: Examining the affordances of an information processing solution', Australasian Journal of Information Systems, 19, pp. 1 - 16, http://dx.doi.org/10.3127/ajis.v19i0.1146

Eden R; Sedera D; Tan F, 2014, 'Sustaining the momentum: Archival analysis of Enterprise Resource Planning systems (2006-2012)', Communications of the Association for Information Systems, 35, pp. 39 - 82, http://dx.doi.org/10.17705/1cais.03503

Tan FTC; Pan SL; Zuo M, 2014, 'The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com', International Journal of Information Management, 34, pp. 780 - 784, http://dx.doi.org/10.1016/j.ijinfomgt.2014.07.004

Conference Papers

Rachmadiarti F; Arifah IDC; Tan F; Hidayat A; Prastiwi MS; Anggorowati D; Susiyawati E, 2025, 'Bridging Algorithmic Adaptation and Andragogical Equity in AI-Personalized Learning', in International Conference on Computer Control Informatics and Its Applications Ic3ina, pp. 132 - 137, http://dx.doi.org/10.1109/IC3INA68387.2025.11325165

Chian Tan FT; Zhuang VK, 2025, 'Technology-Enabled Inclusion: A Dynamic Capabilities Perspective on SG Enable’s Disability Inclusion Efforts in Singapore', in Pacific Asia Conference on Information Systems

Zhuang KV; Choo B; Goggin G; Lee CS; Tan F; Llamzon R, 2025, 'Towards Inclusive Digital Transactions: Disability and The Case of Singapore's Singpass App', in Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 2410 - 2420

Llamzon RB; Tan F; Zhuang KV; Choo B; Lee CS; Goggin G, 2024, 'Smart for All: The Development of Singpass Towards an Inclusive Smart Nation Platform', in 45th International Conference on Information Systems Icis 2024, Bangkok, Thailand, presented at The Forty-Fifth International Conference on Information Systems (ICIS 2024), Bangkok, Thailand, 15 December 2024 - 18 December 2024, https://aisel.aisnet.org/icis2024/soc_impactIS/soc_impactIS/20

LLAMZON R; Tan F; Carter L, 2023, 'Policy as Alignment Apparatus: A Case Study of Cascading Policy Effects on a Healthcare Information System Implementation', Nanchang, China, presented at Pacific Asia Conference on Information Systems, Nanchang, China, 08 July 2023, https://aisel.aisnet.org/pacis2023/151

Lee BK; Tan F; Guo Z; Jeon S, 2022, 'The Red Queen Hypothesis and Improvisational Capabilities for Resilience: A Study of Korean Online Gaming Industry', Copenhagen, Denmark, pp. 2261 - 2261, presented at International Conferences on Information Systems, Copenhagen, Denmark, 09 December 2022 - 14 December 2022, https://aisel.aisnet.org/icis2022/is_implement/is_implement/10/

Lim E; Tan F; Ryan C, 2022, 'Controlling Your Own Story Using a Digital Identity Solution: Creation of Economic Identity for Financial Inclusion and Protection', Timisoara, Romania, pp. 1236 - 1236, presented at European Conference on Information Systems, Timisoara, Romania, 18 June 2022 - 24 June 2022, https://aisel.aisnet.org/ecis2022_rip/13/

Llamzon RB; Tan FTC; McLachlan K, 2022, 'Alignment in Hybrid Organisations: A Platform-driven Impact Sourcing Case Study', in Pacific Asia Conference on Information Systems

Llamzon RB; Tan FTC; Carter L, 2022, 'Pied Pipers and Followers: Interorganisational Alignment in a Health Information System Implementation', in International Conference on Information Systems Icis 2022 Digitization for the Next Generation

Batulan C; Tan FTC; Chan CML, 2021, 'Bridging the sustainability leadership chasm: A case study of the sustainability advantage program of the NSW government, Australia', in Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii, pp. 4775 - 4784, presented at Annual Hawaii International Conference on System Sciences, Hawaii, 05 January 2021, http://dx.doi.org/10.24251/HICSS.2021.579

Chan CML; Qiu D; Tan FTC, 2021, 'Smart community and social resilience: Reflection on the covid-19 pandemic', in Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii, pp. 2444 - 2453, presented at Annual Hawaii International Conference on System Sciences, Hawaii, 05 January 2021, http://dx.doi.org/10.24251/HICSS.2021.300

Llamzon RB; Tan FTC; Carter L; Mouzakis K; Vasa R, 2021, 'Treating Strategic Drift: Alignment Practices in Health Information Systems Implementations', in 42nd International Conference on Information Systems Icis 2021 Treos Building Sustainability and Resilience with is A Call for Action

Leong C; Felix T; Manju A, 2020, 'IS for Good – 10 years to SDG: Where we have been and where we need to go?', India, presented at International Conference on Information Systems (ICIS), India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/15/

Park HE; Tan B; Tan F; Ondrus J; Kato T, 2020, 'Hikikomori and technology-enabled escapism: An affordances and constraints perspective', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, Online, presented at International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Globa, Online, 12 December 2020 - 17 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/1/

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