ORCID as entered in ROS
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Select Publications
2022, 'Qualitative Case Study: A Pilot Program to Improve the Integration of Care in a Vulnerable Inner-City Community', International Journal of Integrated Care, 22, http://dx.doi.org/10.5334/ijic.6184
,2021, 'OPTIMISE: a pragmatic stepped wedge cluster randomised trial of an intervention to improve primary care for refugees in Australia', Medical Journal of Australia, 215, pp. 420 - 426, http://dx.doi.org/10.5694/mja2.51278
,2020, 'How to implement patient experience surveys and use their findings for service improvement: a qualitative expert consultation study in Australian general practice', Integrated Healthcare Journal, 2, pp. e000033, http://dx.doi.org/10.1136/ihj-2019-000033
,2020, 'Implementing the patient activation measure (PAM) in clinical settings for patients with chronic conditions: a scoping review', BMJ Integrated Healthcare Journal, 2, pp. e000032, http://dx.doi.org/10.1136/ihj-2019-000032
,2020, 'What do consumers with chronic conditions expect from their interactions with general practitioners? A qualitative study of Australian consumer and provider perspectives', Health Expectations, 23, pp. 707 - 716, http://dx.doi.org/10.1111/hex.13050
,2020, 'Connecting General Practitioners Through a Peer-Facilitated Community of Practice for Chronic Disease Care', Annals of Family Medicine, 18, pp. 179 - 179, http://dx.doi.org/10.1370/afm.2490
,2020, '(02/07/20 - This is a pre-print article that is still undergoing peer review) How to implement and use findings from patient experience surveys in Australian general practice: A qualitative expert consultation study', medRxiv, http://dx.doi.org/10.1101/2019.12.30.19016121
,2019, 'The OPTIMISE project: Protocol for a mixed methods, pragmatic, quasi-experimental trial to improve primary care delivery to refugees in Australia', BMC Health Services Research, 19, pp. 396, http://dx.doi.org/10.1186/s12913-019-4235-6
,2019, 'What matters to people with chronic conditions when accessing care in Australian general practice? A qualitative study of patient, carer, and provider perspectives', BMC Family Practice
,2019, 'Health service brokerage to improve primary care access for populations experiencing vulnerability or disadvantage: A systematic review and realist synthesis', BMC Health Services Research, 19, pp. 269, http://dx.doi.org/10.1186/s12913-019-4088-z
,2018, 'Electronic, mobile and telehealth tools for vulnerable patients with chronic disease: A systematic review and realist synthesis', BMJ Open, 8, http://dx.doi.org/10.1136/bmjopen-2017-019192
,2018, 'A paucity of strategies for developing health literate organisations: A systematic review', PLoS ONE, 13, pp. e0195018, http://dx.doi.org/10.1371/journal.pone.0195018
,2016, 'Utilising the RE-AIM framework in a realist review of health service brokerage', Canberra ACT, presented at Primary Health Care Research and Information Service, Canberra ACT, 08 June 2016 - 09 June 2016
,2021, 'Supporting the pandemic response in NSW through the rapid review, synthesis, and reporting of evidence', presented at Evidence and Implementation Summit 2021, Online, 30 March 2021 - 31 March 2021
,2019, 'How to create an enduring Community of Practice to support local general practitioners: A qualitative study', presented at AAAPC Annual Research Conference 2019, Adelaide, South Australia, 12 July 2019 - 13 July 2019
,2018, 'What shapes patients’ experience in Australian general practice? A qualitative study', presented at 2018 North American Primary Care Research Group (NAPCRG) Annual Meeting, Chicago, USA, 09 November 2018 - 13 October 2018
,2018, 'General practice experience of patients with chronic condition(s): Patient and provider perspectives', presented at 2018 Primary Health Care Research Conference, Melbourne, Australia, 01 August 2018 - 03 August 2018
,2018, 'The OPTIMISE Partnership: improving accessibility, quality and coordination of primary health care for refugees in Australia', presented at 4th International Health Care Reform Conference, Intercontinental Double Bay, Sydney, 21 March 2018 - 23 March 2018
,2017, 'Ascertaining key themes in chronic disease patients' experiences of Australian primary care: Findings from practitioner and patients interviews', presented at Health Services Research Association of Australia and New Zealand (HSRAANZ) Conference, Gold Coast, QLD, Australia, 01 November 2017 - 03 November 2017
,2017, 'Application of the RE-AIM framework to evaluation e/m/telehealth interventions and inform design of a real-world intervention', presented at Primary Health Care Research Conference, Brisbane, QLD, Australia, 07 August 2017 - 09 August 2017
,2017, 'Collaborative improvement of primary health care for people of refugee backgrounds in Australia: comparative analysis of contextual mapping in three regions', presented at Primary Health Care Research Conference, Brisbane, QLD, Australia, 07 August 2017 - 09 August 2017
,2017, 'Measurement and meaningful use of patient experience in Australian primary health care', presented at Primary Health Care Research Conference, Brisbane, QLD, Australia, 07 August 2017 - 09 August 2017
,2016, 'Interventions That Use Health Brokers to Increase Linkage to Primary Care: A Realist Synthesis', presented at 2016 NAPCRG Annual Meeting, Colorado Springs, CO, USA, 12 November 2016 - 16 November 2016
,2016, 'A systematic review of evidence-based strategies for developing health literate organisations', presented at 2016 Evidence Live Conference, Oxford, UK, 22 June 2016 - 24 June 2016
,2016, 'Evidence based strategies for developing health literate primary health care organisations', presented at 2016 Primary Health Care Research Conference, Canberra, 08 June 2016 - 09 June 2016
,2019, 'How to implement and use patient reported experience measures for quality improvement in Australian general practice: A mixed methods consultation study with local and international stakeholders in primary care', in 11th Health Services and Policy Research Conference - Proceedings, Auckland, New Zealand, presented at 11th Health Services and Policy Research Conference, Auckland, New Zealand, 04 December 2019 - 06 December 2019, http://www.healthservicesconference.com.au/hsraanz2019/PDF/HSRAANZ2019%20e-proceedings%20041219.pdf
,2019, 'How to create an enduring Community of Practice to support local general practitioners: A qualitative study', in Australian Journal of Primary Health, CSIRO Publishing, Adelaide, presented at Australasian Association for Academic Primary Care 2019 Conference, Adelaide, 12 July 2019 - 13 July 2019
,2020, Measurement and Meaningful Use of Patient Experience in Australian Primary Care, http://handle.unsw.edu.au/1959.4/70451
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