Select Publications
Books
, 2023, The Resilient Designer's Handbook, Self Published
Book Chapters
, 2023, 'From gas to green: Designing a social contagion strategy for the energy transition in Rotterdam, the Netherlands', in Research Handbook on Design Thinking, pp. 164 - 189
, 2022, 'Asking Effective Questions: Awareness of Bias in Designerly Thinking', in Handbook of Engineering Systems Design with 178 Figures and 54 Tables, pp. 789 - 804, http://dx.doi.org/10.1007/978-3-030-81159-4_24
, 2016, 'Are you on board? The role of design-led innovation in strengthening key partnerships within an Australian airport', in Muratovski G (ed.), Design for Business, Intellect
Journal articles
, 2026, 'Who sustains the designers? Resilience, professional practice and the future of design', Designing, http://dx.doi.org/10.1177/30497671261487721
, 2026, 'The relation between humans and LLMs in the creative act', Journal of Creativity, 36, pp. 100114, http://dx.doi.org/10.1016/j.yjoc.2025.100114
, 2025, 'The impact of Covid-19 on the institutional fabric of higher education: old patterns, new dynamics, and changing rules?', Comparative Education, 61, pp. 320 - 321, http://dx.doi.org/10.1080/03050068.2025.2476897
, 2023, 'A review of resilience in higher education: toward the emerging concept of designer resilience', Studies in Higher Education, 48, pp. 83 - 99, http://dx.doi.org/10.1080/03075079.2022.2112027
, 2023, 'Design of a syringe extension device (Chloe SED®) for low-resource settings in sub-Saharan Africa: a circular economy approach', Frontiers in Medical Technology, 5, http://dx.doi.org/10.3389/fmedt.2023.1183179
, 2021, 'What motivates our design students during COVID-19?', Journal of Design Business and Society, 7, pp. 233 - 249, http://dx.doi.org/10.1386/DBS_00029_1
, 2021, 'Action researcher to design innovation catalyst: Building design capability from within', Action Research, 19, pp. 318 - 337, http://dx.doi.org/10.1177/1476750318781221
, 2021, 'Forging Resilient Designers: An Educator's Perspective', Design Management Review, 32, pp. 50 - 54, http://dx.doi.org/10.1111/drev.12265
, 2021, 'An adaptive and strategic human-centred design approach to shaping pandemic design education that promotes wellbeing', Strategic Design Research Journal, 14, pp. 102 - 113, http://dx.doi.org/10.4013/sdrj.2021.141.09
, 2020, 'Exploring the Nuances of Designing (with/for) Artificial Intelligence', Design Issues, 36, pp. 45 - 55, http://dx.doi.org/10.1162/desi_a_00613
, 2019, 'Advancing Industry through Design: A Longitudinal Case Study of the Aviation Industry', She Ji, 5, pp. 304 - 326, http://dx.doi.org/10.1016/j.sheji.2019.07.003
, 2019, 'Overcoming the Valley of Death: A Design Innovation Perspective', Design Management Journal, 14, pp. 28 - 41, http://dx.doi.org/10.1111/dmj.12052
, 2018, 'Three Narrative Techniques for Engagement and Action in Design-Led Innovation', She Ji, 4, pp. 186 - 201, http://dx.doi.org/10.1016/j.sheji.2018.04.001
, 2018, 'Strategic design practices in digital innovation: Findings from strategic design projects with industry', Journal of Design Business & Society, 4, pp. 99 - 116, http://dx.doi.org/10.1386/dbs.4.1.99_1
, 2017, 'The design movement: Two case studies from the edge of the discipline', Design Journal, 20, pp. S4565 - S4574, http://dx.doi.org/10.1080/14606925.2017.1352953
, 2016, 'Design and a Deep Customer Insight Approach to Innovation', Journal of International Consumer Marketing, 28, pp. 92 - 105, http://dx.doi.org/10.1080/08961530.2015.1092405
, 2015, 'Not just what they want, but why they want it', Qualitative Market Research An International Journal, 18, pp. 230 - 248, http://dx.doi.org/10.1108/qmr-03-2014-0024
Conference Papers
, 2026, 'Pedagogies under Pressure in a Design-for-Transitions Era', in Proceedings of Drs, Design Research Society, presented at DRS 2026: Edinburgh, 08 June 2026 - 12 June 2026, http://dx.doi.org/10.21606/drs.2026.1839
, 2025, 'Practising Systemic Design: Insights from the Delft Systemic Design Lab', Toronto, Canada, presented at Relating Systems Thinking and Design, Toronto, Canada, 14 October 2025
, 2025, 'Mental Health and Wellbeing Practices in Design Education: A Call for Action', in ServDes 2025: Empowering Diversity, Nurturing Lasting Impact, Design Research Society, presented at ServDes 2025: Empowering Diversity, Nurturing Lasting Impact, 06 October 2025 - 08 October 2025, http://dx.doi.org/10.21606/servdes2025.58
, 2024, ''IMPOSTER DESIGNER': SETBACKS AND SELF-DOUBTS ON A JOURNEY TOWARD IMPACT', in Proceedings of the 26th International Conference on Engineering and Product Design Education Rise of the Machines Design Education in the Generative AI Era E and Pde 2024, pp. 426 - 430, http://dx.doi.org/10.35199/epde.2024.72
, 2023, 'EDUCATING RESILIENT AND WELL DESIGNERS', in Proceedings of the 25th International Conference on Engineering and Product Design Education Responsible Innovation for Global Co Habitation E and Pde 2023, pp. 523 - 528, http://dx.doi.org/10.35199/epde.2023.88
, 2022, 'A community-based learning program to improve wellbeing and design student success', http://dx.doi.org/10.21606/drs.2022.761
, 2021, '‘Not Invented Here’: Organizational Misalignment as a Barrier to Innovation Implementation in Service Organizations', Design Research Society, presented at ServDes 2020: Tensions, Paradoxes and Plurality, http://dx.doi.org/10.21606/servdes2020.2
, 2020, 'Why am I Studying Design?', in Proceedings of DRS 2016 International Conference: Future-Focused Thinking 50th Anniversary International Conference Brighton UK, Design Research Society, presented at DRS2020: Synergy, http://dx.doi.org/10.21606/drs.2020.386
, 2019, 'Business Empathy', in Conference Proceedings of the Academy for Design Innovation Management, Academy for Design Innovation Management, http://dx.doi.org/10.33114/adim.2019.01.200
, 2019, 'In Pursuit of Design-led Transitions', in Conference Proceedings of the Academy for Design Innovation Management, Academy for Design Innovation Management, http://dx.doi.org/10.33114/adim.2019.02.260
, 2019, 'The Role of Design in Policy Making', in Conference Proceedings of the Academy for Design Innovation Management, Academy for Design Innovation Management, http://dx.doi.org/10.33114/adim.2019.06.313
, 2019, 'Track 5.b Introduction', in Conference Proceedings of the Academy for Design Innovation Management, Academy for Design Innovation Management, http://dx.doi.org/10.33114/adim.2019.5b
, 2019, 'Exploring the Fourth Order: Designing Organisational Infrastructure', London, presented at Academy for Design Innovation Managment, London, 18 June 2019, http://dx.doi.org/10.26190/unsworks/32700
, 2019, 'A chat approach to understand framing in digital service innovation', in Proceedings of the Design Society International Conference on Engineering Design, pp. 3031 - 3040, http://dx.doi.org/10.1017/dsi.2019.310
, 2018, 'Developing Design Capability in a Dutch Software Firm: Rapid Growth as a Challenge', London, presented at Academic Design Management Conference, London, 01 August 2018, http://dx.doi.org/10.21606/drs.2018.415
, 2018, 'Overcoming the Valley of Death: A Design Innovation Perspective', London, presented at Academic Design Management Conference, London, 01 August 2018
, 2018, 'U and I : Insights from a University Industry Design Collaboration', London, presented at Academic Design Management Conference, London, 01 August 2018
, 2018, 'Using Dynamic Capabilities in an actionable tool as a vehicle to initiate design-driven innovation', Limerick, presented at Design Research Society: Catalyst, Limerick, 25 June 2018, http://dx.doi.org/10.21606/drs.2018.287
, 2018, 'Design Capability in a Software SME: report from an embedded design innovation catalyst', in Proceedings of DRS 2016 International Conference: Future-Focused Thinking 50th Anniversary International Conference Brighton UK, Design Research Society, presented at DRS2018: Design as a catalyst for change, http://dx.doi.org/10.21606/drs.2018.415
, 2018, 'Designing with Meaningful Data: Deep personalisation in the air travel context', in Proceedings of DRS 2016 International Conference: Future-Focused Thinking 50th Anniversary International Conference Brighton UK, Design Research Society, presented at DRS2018: Design as a catalyst for change, http://dx.doi.org/10.21606/drs.2018.287
, 2018, 'Good Design-Driven Innovation', in Proceedings of DRS 2016 International Conference: Future-Focused Thinking 50th Anniversary International Conference Brighton UK, Design Research Society, presented at DRS2018: Design as a catalyst for change, http://dx.doi.org/10.21606/drs.2018.648
, 2017, 'Design-led innovation and sensemaking: opportunities to connect', Hong Kong, presented at Design Management Academy Conference, Hong Kong, 01 June 2017, http://dx.doi.org/10.26190/unsworks/32699
, 2014, 'QUT AAM - A Digital Airport Experience: Design-led Innovation in Support of Airport Strategy', London, presented at Academic Design Management Conference, London, 02 September 2014, https://eprints.qut.edu.au/74792/
, 2014, 'Design Research for the real world: A Design-led Innovation Model for Action Research', Espoo, Finland, presented at NordDesign 2014, Espoo, Finland, 27 August 2014
, 2013, 'Design LED Innovation: Shifting from Smart Follower to Digital Strategy Leader in the Australian Airport Sector', Institute of Electrical and Electronics Engineers (IEEE), pp. 251 - 258, presented at 2013 IEEE Tsinghua International Design Management Symposium, http://dx.doi.org/10.1109/tidms.2013.6981245
, 2013, 'A design led innovation approach to gathering deep customer insights in the aviation industry', Tokyo, presented at IASDR, Tokyo, 26 August 2013
Reports
, 2026, Public Technical Report: iTree 2.0, http://dx.doi.org/10.13140/RG.2.2.10559.68002, https://www.researchgate.net/publication/404824726_Public_Technical_Report_iTree_20_Dutch_publieksrapport_stadsbomen_tegen_hittestress_i_tree_20