Select Publications
Book Chapters
2016, 'Mediation Process: Preliminary Conferences and Position/Interest Papers', in Resolving Civil Disputes, LexisNexis Butterworths, Australia, pp. 159 - 170
,2016, 'Preparing the Client for Mediation', in Resolving Civil Disputes, LexisNexis Butterworths, Australia, pp. 171 - 184
,2012, 'Mediation Process: Preliminary Conferences and Position/Interest Papers', in Legg M (ed.), The Future of Dispute Resolution, Lexis Nexis Butterworths, Australia, pp. 131 - 142
,Journal articles
2004, 'Spot the difference...if you can', Australian Journal of Management
,1999, 'The quality journey: discovering what’s best for your practice', Law Society Journal
,1994, 'The business plan', Corporate Management
,1993, 'Practitioners are realising the advantages of quality management - quality assurance (QA) - total quality management (TQM) - Quality in Law Inc (QIL), Managing and Motivating Staff', Law Society Journal
,1985, 'A Six Step Process to providing a Comprehensive Continuing Legal Education Programme for Administrators', Journal of Professional Legal Education
,1985, 'CLE: Course Planning and Design', Journal of Professional Legal Education
,1985, 'CLE: Educational Techniques, Technology and Equipment', Journal of Professional Legal Education
,Other
2020, Kindergarten and conflict – Pre-school leadership in conflict resolution, http://mediationblog.kluwerarbitration.com/2020/01/22/kindergarten-and-conflict-pre-school-leadership-in-conflict-resolution/
,2019, Embracing the Magic of Conflict, http://mediationblog.kluwerarbitration.com/2019/11/22/embracing-the-magic-of-conflict/
,2019, Early intervention – an encouraging case study, http://mediationblog.kluwerarbitration.com/2019/09/22/early-intervention-an-encouraging-case-study/
,2019, All You Need is Love – More Lessons from the Beatles and from Indigenous Australians, http://mediationblog.kluwerarbitration.com/2019/07/22/all-you-need-is-love-more-lessons-from-the-beatles-and-from-indigenous-australians/
,2019, Mining Frank Sander’s Legacy – Triage And More In A Bold Australian Experiment, http://mediationblog.kluwerarbitration.com/2019/05/22/mining-frank-sanders-legacy-triage-and-more-in-a-bold-australian-experiment/
,2019, Welcome To The Future: Showcasing The Next Generation of Mediators Stepping Up And Stepping Out, http://mediationblog.kluwerarbitration.com/2019/03/22/welcome-to-the-future-showcasing-the-next-generation-of-mediators-stepping-up-and-stepping-out/
,2019, It’s not cricket! – But it is a lesson about why apologies matter, http://mediationblog.kluwerarbitration.com/2019/01/22/its-not-cricket-but-it-is-a-lesson-about-why-apologies-matter/
,2018, Triggering The Narrative – The Power Of Narrative Hooks, http://mediationblog.kluwerarbitration.com/2018/11/22/triggering-the-narrative-the-power-of-narrative-hooks/
,2018, Reconnecting with the Power of Symbolism, http://mediationblog.kluwerarbitration.com/2018/09/22/reconnecting-power-symbolism/
,2018, Is Mediation Really Like Fruit? – Does The Conflict Have To Be Ripe?, http://mediationblog.kluwerarbitration.com/2018/07/31/mediation-really-like-fruit-conflict-ripe/
,2018, A Mediation Masterclass With A Difference, http://mediationblog.kluwerarbitration.com/2018/05/22/mediation-masterclass-difference/
,2018, The 13th ICC International Commercial Mediation Competition – Reflections On What It Takes To Be A Winner, http://mediationblog.kluwerarbitration.com/2018/02/22/13th-icc-international-commercial-mediation-competition-reflections-takes-winner/
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