Researcher

Emeritus Professor Jenny Mary Buchan

My Expertise

Franchise law; franchisor insolvency; franchise governance; consumer protection; retail leasing law; legal policy; stakeholder consultation.

Qualified Expert Witness.

Keywords

Field of Research (FoR)

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Biography

Jenny joined the School of Taxation and Business Law in 2002. Prior to becoming an academic she worked as a commercial lawyer in private practice in New Zealand, Melbourne and Sydney, and as a compliance consultant. 

Jenny's expertise in franchising law led to her appointment as a panel member of the Australian Competition and Consumer Commission's Franchising Consultative Committee 2010 - 2015, and her appointment in 2016 to its successor the...view more

Jenny joined the School of Taxation and Business Law in 2002. Prior to becoming an academic she worked as a commercial lawyer in private practice in New Zealand, Melbourne and Sydney, and as a compliance consultant. 

Jenny's expertise in franchising law led to her appointment as a panel member of the Australian Competition and Consumer Commission's Franchising Consultative Committee 2010 - 2015, and her appointment in 2016 to its successor the Small Business and Franchising Consultative Committee. She chaired the UNSW Human Research Ethics Committee.

Jenny was appointed professor emeritus effective end of 2020. She is available as an expert witness, examining dissertations in franchise law, and for franchise law teaching and consumer protection projects. 

Teaching:

  • Domestic and International Franchise Law
  • Supervisor research in business law

Research Interests:

  • Consumer protection
  • Protection of consumers with allergies from non-disclosed allergens in medicine
  • Franchise law and policy
  • Insolvency as it affects franchise networks
  • Legal education 

 Jenny Buchan's publications on her SSRN author page: http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=661783

 

 


My Grants

 Grants provided by CPA Australia, the Institute of Chartered Accountants Australia, NSW State Government Office of Small Business, and UNSW.

Projects included:

  • Do you know what’s in your medicine? Excipients causing allergic reactions in pharmaceutical products. (current, funded by UNSW Health@Business)

  • Do Franchisors Abuse their Market Dominance? A Pilot Study. (current)

  • Case study writing grant from UNSW Business School.

  • Gants from UNSW and UNSW Business School for creation of MOOC "International Franchise Law: the World is Yours" https://www.futurelearn.com/courses/international-franchise-law

  • Evidence based government policy and stakeholder participation.

  • Franchisors in administration: profiles, factors, impacts

  • Real and intellectual property rights under franchise systems operating from retail premises in NSW.

  • Retail leasing.

  • Effectiveness of undertaking due diligence prior to starting up or purchasing a small business or franchise


My Qualifications

PhD (QUT), LLM (Melbourne), LLB (Otago)


My Awards

2019 International Society of Franchising Best Reviewer Award.

Vice Chancellor’s Award for Teaching Excellence 2016 for Contribution to Student Learning Teaching:  MOOC (Massive Open Online Course) on “International franchise law”.

UNSW Business School 2016 Excellence in Team Teaching Award.

The Cedric Sandford Medal 2014, ATAX 11th International Conference on Tax Administration​ – best paper: 'The Role of Reputational Risk in Tax Decision Making by Large Companies'.

Franchise Council of Australia awards for services to franchising as a Judge of National Excellence Awards, 2011 and 2013.

Award for Achievement in Research by HDR Students, Faculty of Law, Queensland University of Technology, 2009.


My Research Activities

Current projects:

Consumer protection - "Who knows what's in your medicine?" It is a research study about the level of awareness among health professionals and consumers in Australia of potentially harmful excipients (inactive ingredients) in medication

Franchise law - Recalibrating the franchisor/ franchisee relationship to recognise and reward the contribution of all parties.

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Location

UNSW Business School

Contact

+61 432 879 988
+61 432 87 99 88

Videos

This is an 'Explainer' about franchising. It is a quick run through of legal aspects of business format franchising in Australia.
This is the teaser video for my UNSW MOOC that was delivered twice in 2016 to people in 160+ countries
What is business format franchising?
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International Franchise Law; the World is Yours MOOC