Select Publications
Conference Papers
2010, 'Process model of customer-centric E-government enabled service transformation: Insights from MINDEF’s portal implementation experience', in IFIP Advances in Information and Communication Technology, pp. 187 - 200
,2009, 'Leveraging digital business ecosystems for enterprise agility: The tri-logic development strategy of alibaba.com', in Proceedings of the 30th International Conference on Information Systems (ICIS 2009), Association for Information Systems, Phoenix, Arizona, USA, presented at The 30th International Conference on Information Systems (ICIS 2009), Phoenix, Arizona, USA, 15 December 2009 - 18 December 2009
,2008, 'Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance', in Proceedings of the 29th International Conference on Information Systems (ICIS 2008), Association for Information Systems, Paris, France, presented at The 29th International Conference on Information Systems (ICIS 2008), Paris, France, 14 December 2008 - 17 December 2008
,2008, 'Beyond annoyance: The latent benefits of distracting website features', in ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems
,2008, 'The effect of distractions on online consumer satsifaction', in 16th European Conference on Information Systems, ECIS 2008
,2007, 'The Value of E-Business: How Web Assimilation Leads to Better Organizational Performance', in Proceedings of the 28th International Conference on Information Systems (ICIS 2007), Association for Information Systems, Montréal, Québec, Canada, presented at The 28th International Conference on Information Systems (ICIS 2007), Montréal, Québec, Canada, 09 December 2007 - 12 December 2007
,