Select Publications

Book Chapters

Xiao X; Tan B, 2023, 'Developing indigenous theory with qualitative IS research', in Handbook of Qualitative Research Methods for Information Systems: New Perspectives, pp. 288 - 305

Davison RM; Tan B; Wong LHM; Ng E, 2023, 'Teaching qualitative research methods', in Handbook of Qualitative Research Methods for Information Systems: New Perspectives, pp. 10 - 29

Ng E; Tan B, 2023, 'The shape of theory: An alternative take on theorizing based on the nature of qualitative data', in Handbook of Qualitative Research Methods for Information Systems: New Perspectives, pp. 258 - 273, http://dx.doi.org/10.4337/9781802205398.00022

Lee D; Tan B; Mithas S, 2023, 'Driving Digital Transformation', in Digital Transformation: Accelerating Organizational Intelligence: Volume 4: Digital Strategies and Organizational Transformation, pp. 27 - 49, http://dx.doi.org/10.1142/9789811271984_0003

Tan B; Pan SL, 2013, 'Achieving and enhancing e-government integration: Lessons from the land data hub project of the Singapore land authority', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 115 - 134, http://dx.doi.org/10.1142/9789814417839_0006

Tan B, 2013, 'Constructing a platform for information technology value co-creation: Lessons from the alliance for corporate excellence programme (ACE) of Singapore’s ministry of finance', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 85 - 102, http://dx.doi.org/10.1142/9789814417839_0004

Tan B; Pan SL; Cha V, 2013, 'Developing a customer-centric, inclusive e-government: Lessons from the central provident fund board of Singapore', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 53 - 84, http://dx.doi.org/10.1142/9789814417839_0003

Tan B, 2013, 'NS portal: Transforming the public services of the ministry of defence of Singapore', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 135 - 176, http://dx.doi.org/10.1142/9789814417839_0007

Tan B; Pan SL; Cha V, 2013, 'The evolution of Singapore’s infocomm plans: Singapore’s e-government journey from 1980 to 2007', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 1 - 40, http://dx.doi.org/10.1142/9789814417839_0001

Journal articles

Huang W; Ng E; Tan B; Ge C, 2024, 'The development of a C2B2C sharing economy platform: A case study of China's Airparking', Information and Management, 61, http://dx.doi.org/10.1016/j.im.2024.103960

Au CH; Tan B; Ge C, 2024, 'Fighting fire with fire: the use of an auxiliary platform to address the inherent weaknesses of a platform-based business', Internet Research, 34, pp. 1129 - 1144, http://dx.doi.org/10.1108/INTR-10-2021-0746

Au CH; Tan B; Leong C; Ge C, 2024, 'Disrupting the disruptor: The role of information systems in facilitating second-mover advantage', Information and Management, 61, http://dx.doi.org/10.1016/j.im.2023.103904

Tan B; Xiao X; Chau M; Tan FTC; Leong C, 2024, 'The dynamics, organisation and evolution of digital platforms and ecosystems', Information Systems Journal, http://dx.doi.org/10.1111/isj.12548

Ng E; Tan B; Sun Y; Meng T, 2023, 'The strategic options of fintech platforms: An overview and research agenda', Information Systems Journal, 33, pp. 192 - 231, http://dx.doi.org/10.1111/isj.12388

Meng T; Ng E; Tan B, 2022, 'Digital attrition: The negative implications of the sharing economy for the digital options of incumbent firms', Information Systems Journal, 32, pp. 1005 - 1033, http://dx.doi.org/10.1111/isj.12380

Leong C; Tan FTC; Tan B; Faisal F, 2022, 'The emancipatory potential of digital entrepreneurship: A study of financial technology-driven inclusive growth', Information and Management, 59, http://dx.doi.org/10.1016/j.im.2020.103384

Muthukannan P; Tan B; Chiang FT; Leong C; Tan F, 2021, 'Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem', International Journal of Information Management, 61, pp. 102403, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102403

Xiao X; Tan B; Leong C; Tan FTC, 2021, 'Powered by “Qinghuai”: The melding of traditional values and digital entrepreneurship in contemporary China', Information Systems Journal, 31, pp. 769 - 802, http://dx.doi.org/10.1111/isj.12301

Leong C; Faik I; Tan FTC; Tan B; Khoo YH, 2020, 'Digital organizing of a global social movement: From connective to collective action', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100324

Tan B; Pan SL; Chen W; Huang L, 2020, 'ORGANIZATIONAL SENSEMAKING IN ERP IMPLEMENTATION: THE INFLUENCE OF SENSEMAKING STRUCTURE', MIS QUARTERLY, 44, pp. 1773 - 1809, http://dx.doi.org/10.25300/MISQ/2020/11872

Muthukannan P; Tan B; Gozman D; Johnson L, 2020, 'The emergence of a Fintech Ecosystem: A case study of the Vizag Fintech Valley in India', Information and Management, 57, http://dx.doi.org/10.1016/j.im.2020.103385

Tan F; Ondrus J; Tan B; Junsuk O, 2020, 'Digital Transformation of Business Ecosystems: Evidence from the Korean Pop Industry', Information Systems Journal: an international journal promoting the study and practice of information systems, http://dx.doi.org/10.1111/isj.12285

Au CH; Tan B; Sun Y, 2020, 'Developing a P2P lending platform: stages, strategies and platform configurations', Internet Research, 30, pp. 1229 - 1249, http://dx.doi.org/10.1108/INTR-03-2019-0099

Zaitsev A; Gal U; Tan B, 2020, 'Coordination artifacts in Agile Software Development', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100288

Tan B; Pan SL; Chen W; Huang L, 2020, 'Organizational sensemaking in erp implementation: The influence of sensemaking structure', MIS Quarterly: Management Information Systems, 44, pp. 1773 - 1810, http://dx.doi.org/10.25300/misq/2020/11872

Tan F; Tan B; Sun Y, 2018, 'Social Shaping Leadership in Enterprise System Acquisition and Development: The Influence of Reference Users in Xizi Holdings', Journal of Information Technology Theory and Application, 19, pp. 157 - 173, https://aisel.aisnet.org/jitta/vol19/iss2/8

Ng E; Tan B, 2018, 'Achieving state-of-the-art ICT connectivity in developing countries: The Azerbaijan model of Technology Leapfrogging', Electronic Journal of Information Systems in Developing Countries, 84, http://dx.doi.org/10.1002/isd2.12027

Tan B; Ng E; Jiang J, 2018, 'The process of Technology Leapfrogging: Case analysis of the national ICT infrastructure development journey of Azerbaijan', International Journal of Information Management, 38, pp. 311 - 316, http://dx.doi.org/10.1016/j.ijinfomgt.2017.10.008

Tye M; Leong C; Tan FTC; Tan B; Khoo YH, 2018, 'Social media for empowerment in social movements: The case of Malaysia’s grassroots activism', Communications of the Association for Information Systems, 42, pp. 408 - 430, http://dx.doi.org/10.17705/1CAIS.04215

Tan FT; Cahalane M; Tan BC; Englert J, 2017, 'How GoGet CarShare’s Product-Service System is Facilitating Collaborative Consumption', MIS Quarterly Executive, 16, pp. 265 - 277, http://misqe.org/ojs2/index.php/misqe/article/view/800

Leong C; Tan B; Xiao X; Tan FTC; Sun Y, 2017, 'Nurturing a FinTech ecosystem: The case of a youth microloan startup in China', International Journal of Information Management, 37, pp. 92 - 97, http://dx.doi.org/10.1016/j.ijinfomgt.2016.11.006

Tan FT; Tan B; Lu A; land L, 2017, 'Delivering Disruption in an Emergent Access Economy: A Case Study of an E-Hailing Platform', Communications of the Association for Information Systems, 41, pp. 497 - 516, http://aisel.aisnet.org/cais/vol41/iss1/22/

Tan FT; Tan BC; Wang WJ; Sedera D, 2017, 'IT-enabled Operational Agility: An Interdependencies Perspective', Information and Management, 54, pp. 292 - 303, http://dx.doi.org/10.1016/j.im.2016.08.001

Sun Y; Cao H; Tan B; Shang RA, 2016, 'Developing Frugal IS Innovations: Applied insights from Weqia.com', International Journal of Information Management, 36, pp. 1260 - 1264, http://dx.doi.org/10.1016/j.ijinfomgt.2016.08.008

Tan FT; Tan B; Pan S, 2016, 'Developing a Leading Digital Multi-Sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com', Communications of the Association for Information Systems, 38, pp. 738 - 760, http://aisel.aisnet.org/cais/vol38/iss1/36

Tan B; Pan SL; Zuo M, 2015, 'Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile', Journal of the Association for Information Science and Technology, 66, pp. 818 - 838, http://dx.doi.org/10.1002/asi.23215

Tan B; Yi C; Chan HC, 2015, 'Deliberation without attention: The latent benefits of distracting website features for online purchase decisions', Information Systems Research, 26, pp. 437 - 455, http://dx.doi.org/10.1287/isre.2015.0566

Tan B; Pan SL; Lu X; Huang L, 2015, 'The role of IS capabilities in the development of multi-sided platforms: The digital ecosystem strategy of alibaba.com', Journal of the Association for Information Systems, 16, pp. 248 - 280

Wang Z; Huang J; Tan B, 2013, 'Managing organizational identity in the e-commerce industry: An ambidexterity perspective', Information and Management, 50, pp. 673 - 683, http://dx.doi.org/10.1016/j.im.2013.05.002

Pan SL; Tan B, 2011, 'Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies', Information and Organization, 21, pp. 161 - 176, http://dx.doi.org/10.1016/j.infoandorg.2011.07.001

Tan BCC; Pan SL; Hackney R, 2010, 'The strategic implications of web technologies: A process model of how web technologies enhance organizational performance', IEEE Transactions on Engineering Management, 57, pp. 181 - 197, http://dx.doi.org/10.1109/TEM.2009.2023130

Pan SL; Tan BCC; Huang J; Poulsen B, 2007, 'The Development Paths of Non-Strategic Capabilities', European Management Journal, 25, pp. 344 - 358, http://dx.doi.org/10.1016/j.emj.2007.07.007

Conference Papers

Hua W; Leong C; Tan B, 2023, 'Rapid Intrapreneurship with a Human Touch', in Proceedings of the 27th Pacific Asia Conference on Information Systems (PACIS 2023), Association for Information Systems (AIS), Nanchang, China, presented at Pacific Asia Conference on Information Systems (PACIS 2023), Nanchang, China, 08 July 2023 - 12 July 2023, http://dx.doi.org/10.26190/unsworks/30085

Ibello GD; Tan B; Guo Z; Leong C, 2023, 'Contemporary Clinical Decision Support Systems: A Preliminary Review and Research Agenda', in European Conference on Information Systems, Kristiansand, Norway, presented at European Conference on Information Systems, Kristiansand, Norway, 11 June 2023 - 16 June 2023, https://aisel.aisnet.org/ecis2023_rip/92/

Hong J; Tan B; Ng E; Davison RM; Wong L, 2023, 'The Impact of Social Media on Digital Guanxi Development in the Chinese Workplace', in Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 2264 - 2273

Park HE; Tan B, 2020, 'The mechanisms of mobile gaming addiction', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, India, presented at International Conference on Information Systems ICIS 2020, India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/general_topics/general_topics/3/

Park HE; Tan B; Tan F; Ondrus J; Kato T, 2020, 'Hikikomori and technology-enabled escapism: An affordances and constraints perspective', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, Online, presented at International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Globa, Online, 12 December 2020 - 17 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/1/

Tan FTC; Ondrus J; Kato TA; Tan B, 2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/219/

Au CH; Tan B; Ge C, 2019, 'Fighting fire with fire: The use of an auxiliary platform to address the inherent weaknesses of a platform-based business', in 40th International Conference on Information Systems, ICIS 2019

Ng E; Tan B; Davison RM; Sun Y, 2019, 'Guanxi in the digital age: The influence of social media on guanxi development', in 40th International Conference on Information Systems, ICIS 2019


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