Select Publications
Book Chapters
2013, 'Achieving and enhancing e-government integration: Lessons from the land data hub project of the Singapore land authority', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 115 - 134, http://dx.doi.org/10.1142/9789814417839_0006
,2013, 'Constructing a platform for information technology value co-creation: Lessons from the alliance for corporate excellence programme (ACE) of Singapore’s ministry of finance', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 85 - 102, http://dx.doi.org/10.1142/9789814417839_0004
,2013, 'Developing a customer-centric, inclusive e-government: Lessons from the central provident fund board of Singapore', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 53 - 84, http://dx.doi.org/10.1142/9789814417839_0003
,2013, 'NS portal: Transforming the public services of the ministry of defence of Singapore', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 135 - 176, http://dx.doi.org/10.1142/9789814417839_0007
,2013, 'The evolution of Singapore’s infocomm plans: Singapore’s e-government journey from 1980 to 2007', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 1 - 40, http://dx.doi.org/10.1142/9789814417839_0001
,Journal articles
2023, 'The strategic options of fintech platforms: An overview and research agenda', Information Systems Journal, 33, pp. 192 - 231, http://dx.doi.org/10.1111/isj.12388
,2022, 'Digital attrition: The negative implications of the sharing economy for the digital options of incumbent firms', Information Systems Journal, 32, pp. 1005 - 1033, http://dx.doi.org/10.1111/isj.12380
,2022, 'The emancipatory potential of digital entrepreneurship: A study of financial technology-driven inclusive growth', Information and Management, 59, http://dx.doi.org/10.1016/j.im.2020.103384
,2021, 'Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem', International Journal of Information Management, 61, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102403
,2021, 'Powered by “Qinghuai”: The melding of traditional values and digital entrepreneurship in contemporary China', Information Systems Journal, 31, pp. 769 - 802, http://dx.doi.org/10.1111/isj.12301
,2020, 'Digital organizing of a global social movement: From connective to collective action', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100324
,2020, 'ORGANIZATIONAL SENSEMAKING IN ERP IMPLEMENTATION: THE INFLUENCE OF SENSEMAKING STRUCTURE', MIS QUARTERLY, 44, pp. 1773 - 1809, http://dx.doi.org/10.25300/MISQ/2020/11872
,2020, 'The emergence of a Fintech Ecosystem: A case study of the Vizag Fintech Valley in India', Information and Management, 57, http://dx.doi.org/10.1016/j.im.2020.103385
,2020, 'Digital Transformation of Business Ecosystems: Evidence from the Korean Pop Industry', Information Systems Journal: an international journal promoting the study and practice of information systems, http://dx.doi.org/10.1111/isj.12285
,2020, 'Developing a P2P lending platform: stages, strategies and platform configurations', Internet Research, 30, pp. 1229 - 1249, http://dx.doi.org/10.1108/INTR-03-2019-0099
,2020, 'Coordination artifacts in Agile Software Development', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100288
,2020, 'Organizational sensemaking in erp implementation: The influence of sensemaking structure', MIS Quarterly: Management Information Systems, 44, pp. 1773 - 1810, http://dx.doi.org/10.25300/misq/2020/11872
,2018, 'Social Shaping Leadership in Enterprise System Acquisition and Development: The Influence of Reference Users in Xizi Holdings', Journal of Information Technology Theory and Application, 19, pp. 157 - 173, https://aisel.aisnet.org/jitta/vol19/iss2/8
,2018, 'Achieving state-of-the-art ICT connectivity in developing countries: The Azerbaijan model of Technology Leapfrogging', Electronic Journal of Information Systems in Developing Countries, 84, http://dx.doi.org/10.1002/isd2.12027
,2018, 'The process of Technology Leapfrogging: Case analysis of the national ICT infrastructure development journey of Azerbaijan', International Journal of Information Management, 38, pp. 311 - 316, http://dx.doi.org/10.1016/j.ijinfomgt.2017.10.008
,2018, 'Social media for empowerment in social movements: The case of Malaysia’s grassroots activism', Communications of the Association for Information Systems, 42, pp. 408 - 430, http://dx.doi.org/10.17705/1CAIS.04215
,2017, 'How GoGet CarShare’s Product-Service System is Facilitating Collaborative Consumption', MIS Quarterly Executive, 16, pp. 265 - 277, http://misqe.org/ojs2/index.php/misqe/article/view/800
,2017, 'Nurturing a FinTech ecosystem: The case of a youth microloan startup in China', International Journal of Information Management, 37, pp. 92 - 97, http://dx.doi.org/10.1016/j.ijinfomgt.2016.11.006
,2017, 'Delivering Disruption in an Emergent Access Economy: A Case Study of an E-Hailing Platform', Communications of the Association for Information Systems, 41, pp. 497 - 516, http://aisel.aisnet.org/cais/vol41/iss1/22/
,2017, 'IT-enabled Operational Agility: An Interdependencies Perspective', Information and Management, 54, pp. 292 - 303, http://dx.doi.org/10.1016/j.im.2016.08.001
,2016, 'Developing Frugal IS Innovations: Applied insights from Weqia.com', International Journal of Information Management, 36, pp. 1260 - 1264, http://dx.doi.org/10.1016/j.ijinfomgt.2016.08.008
,2016, 'Developing a Leading Digital Multi-Sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com', Communications of the Association for Information Systems, 38, pp. 738 - 760, http://aisel.aisnet.org/cais/vol38/iss1/36
,2015, 'Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile', Journal of the Association for Information Science and Technology, 66, pp. 818 - 838, http://dx.doi.org/10.1002/asi.23215
,2015, 'Deliberation without attention: The latent benefits of distracting website features for online purchase decisions', Information Systems Research, 26, pp. 437 - 455, http://dx.doi.org/10.1287/isre.2015.0566
,2015, 'The role of IS capabilities in the development of multi-sided platforms: The digital ecosystem strategy of alibaba.com', Journal of the Association for Information Systems, 16, pp. 248 - 280
,2013, 'Managing organizational identity in the e-commerce industry: An ambidexterity perspective', Information and Management, 50, pp. 673 - 683, http://dx.doi.org/10.1016/j.im.2013.05.002
,2011, 'Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies', Information and Organization, 21, pp. 161 - 176, http://dx.doi.org/10.1016/j.infoandorg.2011.07.001
,2010, 'The strategic implications of web technologies: A process model of how web technologies enhance organizational performance', IEEE Transactions on Engineering Management, 57, pp. 181 - 197, http://dx.doi.org/10.1109/TEM.2009.2023130
,2007, 'The Development Paths of Non-Strategic Capabilities', European Management Journal, 25, pp. 344 - 358, http://dx.doi.org/10.1016/j.emj.2007.07.007
,Conference Papers
2020, 'The mechanisms of mobile gaming addiction', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, India, presented at International Conference on Information Systems ICIS 2020, India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/general_topics/general_topics/3/
,2020, 'Hikikomori and technology-enabled escapism: An affordances and constraints perspective', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, Online, presented at International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Globa, Online, 12 December 2020 - 17 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/1/
,2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/219/
,2019, 'Fighting fire with fire: The use of an auxiliary platform to address the inherent weaknesses of a platform-based business', in 40th International Conference on Information Systems, ICIS 2019
,2019, 'Guanxi in the digital age: The influence of social media on guanxi development', in 40th International Conference on Information Systems, ICIS 2019
,2019, 'The dark side of the sharing economy: The negative economic and social implications of ridesharing in China', in 40th International Conference on Information Systems, ICIS 2019
,2018, 'Disrupting the Disruptor: The Role of IS in Facilitating Second-Mover Advantage', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California,, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California,, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/crowd/Presentations/3/
,2018, 'Doing more with less: The virality of IT-enabled frugal innovation', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/practice/Presentations/3/
,2018, 'Value Co-creation in Digital Content Ecosystems: A Study of Hallyu', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/governance/Presentations/13/
,2018, 'Reviewing the Role of the Agile Manifesto and Agile Methods in Literature Completed Research', in AMCIS 2018 PROCEEDINGS, ASSOC INFORMATION SYSTEMS, LA, New Orleans, presented at 24th Americas Conference on Information Systems (AMCIS) - Digital Disruption, LA, New Orleans, 16 August 2018 - 18 August 2018, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000589328102137&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
,2018, 'Digital natives and institutional pluralism: Managing a multi-generational workforce', in International Conference on Information Systems 2018, ICIS 2018
,2018, 'Fintech Platform Development: A Revelatory Case Study of a Chinese Microloan Startup', in ICIS 2017: Transforming Society with Digital Innovation
,2018, 'Fintech Platform Development: A Revelatory Case Study of a Chinese Microloan Startup', in ICIS 2017: Transforming Society with Digital Innovation
,2018, 'Giving Customers Exactly What They Want: A Networked Perspective of IT-Enabled Mass Personalization', in ICIS 2017: Transforming Society with Digital Innovation
,2018, 'Giving Customers Exactly What They Want: A Networked Perspective of IT-Enabled Mass Personalization', in ICIS 2017: Transforming Society with Digital Innovation
,2018, 'IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon', in ICIS 2017: Transforming Society with Digital Innovation
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