Scientia Professor Shan L Pan is an AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding director of the Digital Sustainability Knowledge Hub (DS Hub), which specialises in research and education on digital sustainability and aims to contribute to achieving the United Nations' Sustainable Development Goals (UNSDGs). He is also a chief investigator at the ARC Next-Gen Manufacturing ITTC Centre, Australian Research Council (ARC). 

Shan’s research interests include digital technologies' enabling roles in sustainability and climate resilience, focusing on the Architecture, Engineering and Construction (AEC) and Agriculture sectors. He is the chief investigator at the UNSW Institute of Climate Risk and Response (ICRR). As a design science researcher, Shan has invented a sustainability intelligence system that tracks leading business organisations’ Environmental, Social, and Governance (ESG) strategies and Greenhouse Gas (GHG) performance. 

As a phenomenon-based researcher employing qualitative and action design research methods, Shan has investigated some of the most valuable digital transformation best practices derived from businesses, cities, remote villages, and government agencies during their rapid development over the last two decades. As an action design science researcher, he is particularly interested in designing digital technologies that address sustainability challenges. He frequently travels to developing economies to study the indigenous practices of information systems.

Shan has published extensively in prestigious journals, including MIS Quarterly, Information Systems Research, Journal of the AIS, Information Systems Journal, European Journal of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, Journal of the Academy of Marketing Science, Journal of the Association for Information Science and Technology, European Journal of Operational Research, IEEE Transactions on Engineering Management, and Communications of the ACM. He serves on several editorial boards, notably Senior Editor for the Journal of the AIS and Strategic Information Systems. He was a member of the editorial boards for Information Systems Research, MIS Quarterly, Information Systems Journal, Information and Management, and the European Journal of Information Systems.

Shan received the Association for Information Systems (AIS) Fellow Award in 2022, recognizing his outstanding contributions to research, teaching and service in the information systems discipline. 

In 2020, Shan received the inaugural AIS Impact Award for his research contributions. This award acknowledges his foundational work on digital enablement and his development of a knowledge-sharing platform used by over 100 educators to support remote teaching for children facing educational inequality in remote villages. Shan has been committed to creating scientific inventions, holding a patent for a knowledge-based system he invented. Moreover, he recently developed an intelligence system that monitors the Environmental, Social, and Governance (ESG) strategies of leading organizations, which is currently in the process of IP registration. Shan has been honoured with the AIS Technology VISION Award twice for his technological innovation leadership and contributions to the IS community in 2020 and 2021.

As a dedicated educator keen on advancing pedagogical innovations, Shan has received several awards for educational excellence, recognizing his pedagogical innovation and commitment to teaching excellence. In 2022, he was awarded the AIS COVID-19 Learning Action Award for inventing a mobile application designed to support rapid learning during the pandemic's onset. Additionally, his development of the Sandbox Method for Translational Research was recognized with the AACSB Innovations that Inspire Award in 2019.