By Scientia Professor Shan Pan

Books

Pan SL; Sandeep MS, 2018, Digital Enablement: The Consumerizational And Transformational Effects Of Digital Technology, http://dx.doi.org/10.1142/10424

Pan S-L, 2015, Managing Organizational Complexities with Digital Enablement in China, World Scientific Publishing Company

Pan SL, 2006, Managing Emerging Technologies and Organizational Transformation in Asia, Pan SL, (ed.), World Scientific Publishing Company Incorporated

Pan SL, 2006, Managing Emerging Technologies and Organizational Transformation in Asia: A Casebook, Volume 4, http://dx.doi.org/10.1142/5980

Pan SL, 2006, Preface

pan S, 2004, Managing strategic enterprise systems and e-government initiatives in Asia: a casebook, Pan SL, (ed.), World Scientific Pub Co Inc, Singapore, http://www.worldscientific.com/worldscibooks/10.1142/5576

Book Chapters

Huang J-S; Pan SL, 2019, 'China’s Suning: Combining Online and Offline Businesses Units', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 39 - 44, http://dx.doi.org/10.1142/9789813276369_0006

Du WD; Pan SL, 2019, 'China’s Xugong Construction Machinery Group: IT-enabled Slack Redeployment', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 137 - 143, http://dx.doi.org/10.1142/9789813276369_0019

Gu Q; Cui L; Pan SL, 2019, 'Daji Town, Cao County in Shandong: Rural Areas Transformed by “Taobao”', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 21 - 28, http://dx.doi.org/10.1142/9789813276369_0004

Hu HB; Huang T; Pan SL, 2019, 'Red Collar Group: The Construction of C2M Intelligent Business Ecosystem', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 103 - 109, http://dx.doi.org/10.1142/9789813276369_0015

Chen JE; Pan SL, 2019, 'Wanhua, China: Cross-pollination for ERP-based Transformation', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 145 - 150, http://dx.doi.org/10.1142/9789813276369_0020

Chen J; Pan SL; Zeng Q, 2018, 'Red Collar Group: Transform Towards Smart Manufacturing', in Digital Enablement: The Consumerizational And Transformational Effects Of Digital Technology, World Scientific Publishing Co Pte Ltd, Singapore, pp. 115 - 120, https://www.worldscientific.com/worldscibooks/10.1142/10424#t=aboutBook

Du W; Li W, 2018, 'Digital Entrepreneurship Ecosystem as a New Form of Organizing: A Case of Zhongguancun', in Digital Enablement, World Scientific, pp. 1 - 25, http://dx.doi.org/10.1142/9789813209138_0001

Leong C, 2015, 'Damai', in Pan S-L (ed.), Managing Organizational Complexities with Digital Enablement in China, World Scientific Publishing Company, pp. 107 - 123

Newell S; Huang JC; Galliers RD; Pan SL, 2014, 'Exploring with, and exploiting, it-implementing enterprise resource planning and knowledge management systems in tandem: Fostering efficiency and innovation complementarity', in Strategic Information Management Challenges and Strategies in Managing Information Systems, pp. 439 - 466, http://dx.doi.org/10.4324/9781315880884-31

Tan B; Pan SL, 2013, 'Achieving and enhancing e-government integration: Lessons from the land data hub project of the Singapore land authority', in Dynamics of Governing IT Innovation in Singapore A Case Book, pp. 115 - 134, http://dx.doi.org/10.1142/9789814417839_0006

Tan B; Pan SL; Cha V, 2013, 'Developing a customer-centric, inclusive e-government: Lessons from the central provident fund board of Singapore', in Dynamics of Governing IT Innovation in Singapore A Case Book, pp. 53 - 84, http://dx.doi.org/10.1142/9789814417839_0003

Sitoh MK; Pan SL, 2013, 'IT implementation: Lessons from grand Mercure Roxy Hotel', in Dynamics of Governing IT Innovation in Singapore A Case Book, pp. 221 - 242, http://dx.doi.org/10.1142/9789814417839_0011

Chan C; Pan SL, 2013, 'Singapore e-government initiatives: Engaging users', in Dynamics of Governing IT Innovation in Singapore A Case Book, pp. 41 - 52, http://dx.doi.org/10.1142/9789814417839_0002

Tan B; Pan SL; Cha V, 2013, 'The evolution of Singapore’s infocomm plans: Singapore’s e-government journey from 1980 to 2007', in Dynamics of Governing IT Innovation in Singapore A Case Book, pp. 1 - 40, http://dx.doi.org/10.1142/9789814417839_0001

Leong C; Pan SL, 2013, 'IT in Supply Chain Management: Batamindo Shipping & Warehouse Pte Ltd', in Pan G (ed.), Dynamics of Governing IT Innovation in Singapore, World Scientific Publishing Company, pp. 243 - 261

Luthra P; Pan SL, 2011, 'Implementing knowledge management in a geographically dispersed organization: The case of an NGO', in Beyond the Knowledge Trap Developing Asia S Knowledge Based Economies, pp. 421 - 437, http://dx.doi.org/10.1142/9789814343688_0017

RaviShankar MN; Pan SL, 2010, 'Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India', in Governing and Managing Knowledge in Asia 2nd Edition, pp. 281 - 297

Newman M; Pan SL; Pan G, 2009, 'Why can't we bet on ISD outcomes: ISD "form" as a predictor of success', in Information Systems Development: Towards a Service Provision Society, pp. 941 - 947, http://dx.doi.org/10.1007/b137171_99

Lim ETK; Tan C-W; Pan S-L, 2009, 'E-Government Implementation', in E-Government Diffusion, Policy, and Impact, IGI Global, pp. 60 - 88, http://dx.doi.org/10.4018/978-1-60566-130-8.ch005

Azcarraga A; Hsieh MH; Pan SL; Setiono R, 2008, 'Improved SOM labeling methodology for data mining applications', in Soft Computing for Knowledge Discovery and Data Mining, pp. 45 - 75, http://dx.doi.org/10.1007/978-0-387-69935-6_3

Huang JC; Newell SM; Galliers RD; Pan SL, 2008, 'Dangerous liaisons? Component-based development and organizational subcultures', in Global Information Systems the Implications of Culture for is Management, pp. 200 - 224, http://dx.doi.org/10.4324/9780080942742

Ramchand A; Pan SL, 2008, 'Beyond Mobile Communications - Ubiquitous Information Environments in Singapore', in Trends in Mobile Technology and Business in the Asia Pacific Region, pp. 179 - 203, http://dx.doi.org/10.1016/B978-1-84334-224-3.50009-3

Huang JC; Newell S; Galliers RD; Pan SL, 2008, 'Dangerous Liaisons? Component-Based Development and Organizational Subcultures', in Global Information Systems the Implications of Culture for is Management, pp. 200 - 224, http://dx.doi.org/10.4324/9780080942742-10

Lim ETK; Tan CW; Pan SL, 2008, 'E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management', in E Government Diffusion Policy and Impact Advanced Issues and Practices, pp. 60 - 88, http://dx.doi.org/10.4018/978-1-60566-130-8.ch005

Lim CW; Tan ETK; Pan SL, 2008, 'E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management', in Electronic Government Concepts Methodologies Tools and Applications, pp. 1832 - 1860, http://dx.doi.org/10.4018/978-1-59904-947-2.ch140

Ramchand A; Pan SL, 2008, 'Chapter 9 Beyond Mobile Communications – Ubiquitous Information Environments in Singapore', in Trends in Mobile Technology and Business in the Asia–Pacific Region, Elsevier, pp. 179 - 203, http://dx.doi.org/10.1016/b978-1-84334-224-3.50009-3

Pan SL, 2008, 'Customer Perspective of CRM Systems', in Electronic Commerce, IGI Global, pp. 1335 - 1357, http://dx.doi.org/10.4018/978-1-59904-943-4.ch109

Lim C-W; Tan ETK; Pan S-L, 2008, 'E-Government Implementation', in Electronic Government, IGI Global, pp. 1832 - 1860, http://dx.doi.org/10.4018/978-1-59904-947-2.ch140

Tan C-W; Pan SL; Lim ETK, 2008, 'Managing Stakeholder Interests in E-Government Implementation', in Electronic Government, IGI Global, pp. 3262 - 3282, http://dx.doi.org/10.4018/978-1-59904-947-2.ch242

Pan SL, 2007, 'Customer Perspective of CRM Systems: A Focus Group Study', in Electronic Commerce Concepts Methodologies Tools and Applications, pp. 1335 - 1357, http://dx.doi.org/10.4018/978-1-59904-943-4.ch109

Tan C-W; Lim ETK; Pan SL, 2006, 'E-government implementation: Balancing collaboration and control in stakeholder management', in Hunter MG; Tan FB (ed.), Advanced Topics in Global Information Management, IGI Global, pp. 353 - 380, http://dx.doi.org/10.4018/978-1-59140-923-6.ch016

Mayasandra N RS; Pan SL, 2005, 'Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India', in Series on Innovation and Knowledge Management, WORLD SCIENTIFIC, pp. 259 - 275, http://dx.doi.org/10.1142/9789812569424_0013

Lim ETK, 2004, 'The Infocomm Development Authority Of Singapore (IDA)', in Pan SL (ed.), Managing Strategic Enterprise Systems and E-government Initiatives in Asia, World Scientific Publishing Company Incorporated, pp. 103 - 118

Ramchand A; Pan SL, 2003, 'The Internationalization Efforts of Small Internet Retailers', in Managing IT in Government Business and Communities, pp. 246 - 258, http://dx.doi.org/10.4018/9781931777407.ch017

Pan GSC; Pan SL; Chen X-X; Flynn D, 2003, 'Implementing Global Information Technology Product in a Localized Context', in Organizational Information Systems in the Context of Globalization, Springer US, pp. 185 - 198, http://dx.doi.org/10.1007/978-0-387-35695-2_12

Huang JC; Newell S; Galliers RD; Pan S-L, 2002, 'Enterprise Resource Planning and Knowledge Management Systems', in Enterprise Resource Planning, IGI Global, pp. 97 - 115, http://dx.doi.org/10.4018/978-1-931777-06-3.ch006

Huang JC; Newell S; Galliers RD; Pan S-L, 2002, 'Enterprise Resource Planning and Knowledge Management Systems', in Enterprise Resource Planning, IGI Global, pp. 153 - 171, http://dx.doi.org/10.4018/978-1-930708-36-5.ch011

Huang J; Newell S; Pan S, 2002, 'Enterprise Resource Planning and Knowledge Management Systems: Synergistic Solutions?', in New Perspectives on Information Systems Development, Springer US, pp. 633 - 646, http://dx.doi.org/10.1007/978-1-4615-0595-2_51

Pan SL, 2001, 'Organizing Global Knowledge Management in a Dispersed Organization', in Knowledge Management and Business Model Innovation, IGI Global, pp. 426 - 441, http://dx.doi.org/10.4018/978-1-878289-98-8.ch025

Edited Books

Pan SL; Mysore Seshadrinath S, (ed.), 2018, The Consumerizational and Transformational Effects of Digital Technology, World Scientific Publishing Co Pte Ltd, Singapore, https://www.worldscientific.com/worldscibooks/10.1142/10424#t=aboutBook

Journal articles

Pan SL; Nishant R; Tuunanen T; Choudrie J, 2025, 'AI Agents: Potential implications for IS Research?', Journal of Strategic Information Systems, 34, http://dx.doi.org/10.1016/j.jsis.2025.101906

Qi H; Xu L; Pan SL; Du W, 2025, 'Social media-enabled crisis response in Vietnam: A tương thân tương ái perspective', Information Systems Journal, 35, pp. 933 - 957, http://dx.doi.org/10.1111/isj.12562

Zhang D; Pan SL; Guo Z, 2025, 'Technology affordances, actualisation and adaptation for heritage preservation: A case study of Beijing's Palace Museum', Information Systems Journal, 35, pp. 1045 - 1078, http://dx.doi.org/10.1111/isj.12563

Zhang X; Pan SL; Tim Y; Jiang Z, 2025, 'Designing an immersive virtual reality artefact for disability inclusion: an action design research', European Journal of Information Systems, 34, pp. 843 - 872, http://dx.doi.org/10.1080/0960085X.2025.2460805

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