Select Publications
Books
2007, Visitor Information Centres: best practice in information dissemination, Original, CRC for Sustainable Tourism Pty Ltd, Southport, Queensland, Australia
,Book Chapters
2011, 'The Influence of National and Organizational Cultures on Technology Use: An Exploratory Study Within a Multinational Organizational Setting', in INTERNATIONAL ENTERPRISES AND GLOBAL INFORMATION TECHNOLOGIES: ADVANCING MANAGEMENT PRACTICES, IGI GLOBAL, pp. 19 - 40, http://dx.doi.org/10.4018/978-1-60960-605-3.ch002
,2008, 'Web Information Resources vis-à-vis Traditional Information Services', in Calero C; Moraga MA; Piattini M (ed.), Handbook of Research on Web Information Systems Quality, IGI Global Publishing
,2005, 'Expanding the Information Carrying Capacity of the New Media in the Context of Virtual Teams', in Sarmento A (ed.), Issues of Human Computer Interaction, IRM Press, USA, pp. 263 - 276
,1999, 'An Analysis of the Prephysical Data Base Design Heuristics', in Encyclopedia of Microcomputers, edn. Original, Marcel Dekker, NY, USA, pp. 1 - 16
,1998, 'An Analysis of the Prephysical Database Design Heuristics', in Encyclopedia of Library and Information Science, edn. Original, Marcel Dekker, New York, pp. 19 - 32
,Journal articles
2021, 'Algorithmic bias in data-driven innovation in the age of AI', International Journal of Information Management, 60, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102387
,2020, 'Continuance of E-Textbook Use by Tertiary Students: A Qualitative Approach', Journal of Computer Information Systems, 60, pp. 223 - 232, http://dx.doi.org/10.1080/08874417.2018.1456987
,2019, 'Search engine advertising perceived effectiveness: A resource-based approach on the role of advertisers’ competencies', Journal of Organizational and End User Computing, 31, pp. 46 - 73, http://dx.doi.org/10.4018/JOEUC.2019100103
,2019, 'Enabling a transformative service system by modeling quality dynamics', International Journal of Production Economics, 207, pp. 210 - 226, http://dx.doi.org/10.1016/j.ijpe.2016.08.025
,2019, 'Benefit-based O2O commerce segmentation: a means-end chain approach', Electronic Commerce Research, 19, pp. 1 - 41, http://dx.doi.org/10.1007/s10660-017-9286-3
,2017, 'Affordance theory and e-books: evaluating the e-reading experience using netnography', Personal and Ubiquitous Computing, pp. 1 - 20, http://dx.doi.org/10.1007/s00779-017-1086-1
,2017, 'Analyzing consumer goal structure in online group buying: A means-end chain approach', Information and Management, 54, pp. 1097 - 1119, http://dx.doi.org/10.1016/j.im.2017.03.001
,2016, 'Building loyalty in e-commerce: Towards a multidimensional trust-based framework for the case of China', Program, 50, pp. 431 - 461, http://dx.doi.org/10.1108/PROG-04-2016-0040
,2015, 'Search Engine Advertising Adoption and Utilization: An Empirical Investigation of Inflectional Factors', Journal of Organizational Computing and Electronic Commerce, 25, pp. 402 - 427, http://dx.doi.org/10.1080/10919392.2015.1087704
,2015, 'Analysing search engine advertising research: Synthesis of two decades of research', International Journal of Information Systems and Change Management, 7, pp. 308 - 337, http://dx.doi.org/10.1504/IJISCM.2015.075641
,2015, 'A Systematic Review on Search Engine Advertising', Pacific Asia Journal of the Association for Information Systems, 7, pp. 1 - 32, http://aisel.aisnet.org/pajais/vol7/iss3/2
,2014, 'Exploring the fit of e-books to the needs of medical academics in Australia', The Electronic Library, 32, pp. 403 - 422, http://dx.doi.org/10.1108/EL-09-2012-0118
,2013, 'Continuance of mHealth services at the Bottom of the Pyramid: The Roles of Service Quality and Trust', Electronic Markets, 23, pp. 29 - 47, http://dx.doi.org/10.1007/s12525-012-0091-5
,2013, 'Determinant of intention to use search engine advertising: A conceptual model', International Journal of Enterprise Information Systems, 9, pp. 22 - 38, http://dx.doi.org/10.4018/jeis.2013070102
,2012, 'Coopetitive Relationships in Cross-functional Software Development Teams: How to Model and Measure?', Journal of Systems and Software, 85, pp. 1096 - 1104, http://dx.doi.org/10.1016/j.jss.2011.12.027
,2012, 'Do Nontask Interactions Matter? The Relationship between Nontask Sociability of computer-supported Collaborative Learning and Learning Outcome', British Journal of Educational Technology, 43, pp. 385 - 397, http://dx.doi.org/10.1111/j.1467-8535.2011.01181.x
,2012, 'Knowledge Sharing in Cross-functional Teams: A Coopetitive Model', Journal of Knowledge Management, 16, pp. 285 - 301, http://dx.doi.org/10.1108/13673271211218889
,2011, 'Coopetitive Knowledge Sharing: An Analytical Review of Literature', Electronic Journal of Knowledge Management, 9, pp. 307 - 317, http://www.ejkm.com/volume9/issue4/p307
,2011, 'Enhancing Non-task Sociability of Asynchronous CSCL Environments', Computers and Education, 57, pp. 2537 - 2547, http://dx.doi.org/10.1016/j.compedu.2011.06.002
,2011, 'Trustworthiness in mHealth Information Services: An Assessment of a Hierarchical Model with Mediating and Moderating Effects Using Partial Least Squares (PLS)', Journal of the American Society for Information Science and Technology, 62, pp. 100 - 116, http://dx.doi.org/10.1002/asi.21442
,2010, 'Assessing The E-Capability of Visitor Information Centers', Journal of Travel Research, 49, pp. 206 - 215, http://dx.doi.org/10.1177/0047287509337415
,2010, 'Service Quality of mHealth Platforms: Development and Validation of a Hierarchical Model using PLS', Electronic Markets, 20, pp. 209 - 227, http://dx.doi.org/10.1007/s12525-010-0043-x
,2009, 'Improving the Effectiveness of Virtual Teams: A Comparison of Video-Conferencing and Face-to-Face Communication in China', IEEE Transactions on Professional Communication, 52, pp. 1 - 16, http://dx.doi.org/10.1109/TPC.2008.2012284
,2009, 'The Influence of National and Organizational Cultures on Technology use: An Exploratory Study within a Multinational Organizational Setting', Journal of Global Information Management, 17, pp. 74 - 94, http://dx.doi.org/10.4018/jgim.2009070904
,2008, 'The Visitor Experience and Perception of Information Quality at the Sydney Visitor Information Centre', Journal of Travel and Tourism Marketing, 24, pp. 35 - 46, http://dx.doi.org/10.1300/J073v24n01_03
,2007, 'A Conceptual Model for e-Commerce Adoption in Developing Countries: A Task-Technology Fit Perspective', International Journal of Information Technology and Management, 6, pp. 343 - 361, http://dx.doi.org/10.1504/IJITM.2007.014008
,2004, 'Explaining Perceived Performance of the World Wide Web: Uncertainty and the Task-Technology Fit Model', Internet Research: Electronic Networking Applications and Policy, 14, pp. 294 - 310
,2004, 'Use of the World Wide Web for International Travel: Integrating the construct of uncertainty in information seeking and the Task-Technology-Fit (TTF) Model.', Journal of the American Society for Information Science and Technology, 55, pp. 731 - 742
,2002, 'An empirical investigation of the adoption of e-government by Australian citizens: some unexpected research findings', Journal of Computer Information Systems, 43, pp. 15 - 22, http://www.tandfonline.com/doi/abs/10.1080/08874417.2002.11647065
,2002, 'Understanding the Use of an Electronic Process Guide', Information and Software Technology Journal, 44, pp. 601 - 616
,2001, 'Emerging Factors in User Evaluation of the World Wide Web', Information and Management, pp. 373 - 384
,1998, 'Computer-Mediated Communication and Media Preference: An Investigation of the Dimensionality of Perceived Task Equivocality and Media Richness', Behaviour and Information Technology, 17,3, pp. 164 - 174
,1998, 'Cross-Cultural Comparison of Organizational Media Evaluation and Choice', Journal of Communication, 48, pp. 3 - 26, http://dx.doi.org/10.1111/j.1460-2466.1998.tb02757.x
,1994, 'Multimethod Approaches for the Study of Computer-Mediated Communication, Equivocality, and Media Selection', IEEE Transactions on Professional Communication, 37, pp. 231 - 239, http://dx.doi.org/10.1109/47.365170
,Conference Papers
2019, 'CC's for the CIO (Core Competencies for the Chief Information Officer)', in ICIS2019 Conference Proceedings, Practice-Oriented IS Research, Munich, Germany, presented at INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS (ICIS), Munich, Germany, 15 December 2019 - 18 December 2019, https://aisel.aisnet.org/icis2019/practice_is_research/practice_is_research/4/
,2019, 'CC's for the CIO - Core competencies for the chief information officer', in 40th International Conference on Information Systems, ICIS 2019, http://dx.doi.org/10.26190/unsworks/28455
,2017, 'Organisation culture and business process management success', in Proceedings of the 28th Australasian Conference on Information Systems, ACIS 2017
,2016, 'Determining Motivations for Online Group Buying - A Uses and Gratifications Perspective', in Proceeding of the 20th Pacific Asia Confernce on Information Systrems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Confernce on Information Systrems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016
,2015, 'Identity Management Systems Research: Frameworks, Emergemce, and Future Opportunities', in Proceedings of the 33rd European Conference on Information Systems (ECIS 2015), Münster, Germany, presented at The 33rd European Conference on Information Systems (ECIS 2015), Münster, Germany, 26 May 2015 - 29 May 2015, http://aisel.aisnet.org/ecis2015_cr/6
,2014, 'A Typology of Online Group Buyers: Using Means-end Structures for Benefit Segmentation', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, presented at The 35th International Conference on Information Systems (ICIS 2014), 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/EBusiness/22/
,2014, 'Understanding Online Group Purchase Decision Making: A Means-end Chain Approach', in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014), Association for Information Systems, Chengdu, China, presented at The 18th Pacific Asia Conference on Information Systems (PACIS 2014), Chengdu, China, 24 June 2014 - 28 June 2014, http://aisel.aisnet.org/pacis2014/290
,2014, 'A typology of online group buyers: Using means-end structures for benefit segmentation', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014
,2012, 'The Role of Trust in the Initial Adoption of Identity Management Systems', in Linger H; Fisher J; Barnden A; Barry C; Lang M; Schneider C (eds.), Building Sustainable Information Systems (Proceedings of the 2012 International Conference on Information Systems Development), Springer, New York, pp. 25 - 39, presented at 2012 International Conference on Information Systems Development (ISD 2012), Prato, Italy, 29 August 2012 - 30 August 2012, http://dx.doi.org/10.1007/978-1-4614-7540-8_2
,2012, 'The Role of Identity Management Systems in Enhancing Protection of User Privacy', in Proceedings 2012 International Conference on Cyber Security, Cyber Warfare and Digital Forensic, CyberSec 2012, IEEE, Kuala Lumpur, Malaysia, pp. 144 - 149, presented at 2012 International Conference on Cyber Security, Cyber Warfare and Digital Forensic, CyberSec 2012, Kuala Lumpur, Malaysia, 26 June 2012 - 28 June 2012, http://dx.doi.org/10.1109/CyberSec.2012.6246091
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