Select Publications

Conference Papers

Akter MS; D'Ambra JG; Ray PK, 2011, 'Modeling Quality Dynamics in IT Services Management', in Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Association for Information Systems, USA, pp. 1 - 17, presented at 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 04 December 2011 - 07 December 2011, http://aisel.aisnet.org/icis2011/proceedings/humanbehavior/9

Akter MS; D'Ambra JG; Ray PK, 2011, 'Viewing Systems as Services: The Role Service Quality', in Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Association for Information Systems, USA, pp. 1 - 18, presented at 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 04 December 2011 - 07 December 2011, http://aisel.aisnet.org/icis2011/proceedings/servicescience/2

Ghobadi S; D'Ambra J, 2011, 'Information sharing under mixed cooperative and competitive reward structures', in ACIS 2011 Proceedings - 22nd Australasian Conference on Information Systems

Alkhalifah A; D'Ambra JG, 2011, 'Applying Task-Technology Fit to the Adoption of Identity Management Systems', in Proceedings of the 22nd Australasian Conference on Information Systems (ACIS 2011), Association for Information Systems, USA, pp. 1 - 11, presented at 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, 30 November 2011 - 02 December 2011, http://aisel.aisnet.org/acis2011/31

Akter MS; D'Ambra JG; Ray PK, 2011, 'An Evaluation of PLS Based Complex Models: The Roles of Power Analysis, Predictive Relevance and GOF Index', in Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS 2011), Association for Information Systems, USA, pp. 1 - 7, presented at 17th Americas Conference on Information Systems (AMCIS 2011), Detroit, Michigan, 04 August 2011 - 07 August 2011, http://aisel.aisnet.org/amcis2011_submissions/151

Xiao L; Guo Z; D'Ambra J, 2010, 'An empirical study of multi-dimensional trust and eloyalty in e-commerce in China', in 16th Americas Conference on Information Systems 2010, AMCIS 2010, pp. 1080 - 1090

Sevinc G; D'Ambra J, 2010, 'The influence of self-esteem and locus of control on perceived email overload', in 18th European Conference on Information Systems, ECIS 2010

Shu AY; D'Ambra JG; Van Toorn C, 2010, 'Assessing the Impact of Organizational Internet and Email Monitoring Policy on Australian Employees', in Proceedings of the 16th Americas Conference on Information Systems (AMCIS 2012), Association for Information Systems, USA, pp. 1 - 12, presented at 16th Americas Conference on Information Systems, Lima, Peru, 12 August 2010 - 15 August 2010, http://aisel.aisnet.org/amcis2010/259

D'Ambra JG; Akter M; Ray PK, 2009, 'Multichannel mHealth Services in Developing Countries: A Study on Service Quality', in Proceedings of the 11th IEEE International Conference on e-Health Networking, Applications and Services (IEEE Healthcom 2009), IEEE Communication Society, 42-47, Washington, DC, USA, presented at 11th IEEE International Conference on e-Health Networking, Applications and Services (IEEE Healthcom 2009), Sydney, Australia, 16 December 2009 - 18 December 2009

Xiao L; Guo Z; D'Ambra J, 2009, 'Understanding the relationships between multi-dimensional trust and eloyalty in E-commerce', in 12th Australian Conference on Knowledge Management and Intelligent Decision Support, ACKMIDS 09 and 20th Australasian Conference on Information Systems, ACIS 2009, pp. 929 - 939

D'Ambra JG; Sevinc G, 2009, 'Exploring the Relationship between Personality Traits, Email Overload and Productivity in the Work Place', in Proceedings of the Fifteenth Americas Conference on Information Systems (AMCIS 2009), Association for Information Systems (AIS), USA, presented at Fifteenth Americas Conference on Information Systems (AMCIS 2009)- The Golden Gate to the Future of IS, San Francisco, California, 06 August 2009 - 09 August 2009

Roach TM; Low GC; D'Ambra JG, 2008, 'CAPSICUM - A conceptual model for service oriented architecture', in 2008 IEEE Congress on Services, SERVICES 2008, Honolulu, Hawaii, presented at IEEE Congress on Services, SERVICES 2008 2008, Honolulu, Hawaii, 06 July 2008 - 11 July 2008

D'Ambra JG; Mistilis NA, 2008, 'Assessing the E-Capability of Australian Visitor Information Centres', in Tourism and Hospitality Research, Training and Practice: "Where the 'bloody hell' are we?" Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference, Gold Coast, Queensland, presented at Tourism and Hospitality Research, Training and Practice: "Where the 'bloody hell' are we?" 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE)Conference, Gold Coast, Queensland, 11 February 2008 - 14 February 2008

D'Ambra JG, 2008, 'Motivations and Sources for Traditional Television and Internet Protocol Use among US and Australian College Students', in Motivations and Sources for Traditional Television and Internet Protocol Use among US and Australian College Students, 2008 National Communication Association Convention, San Diego, California, presented at 2008 National Communication Association Convention, San Diego, California

D'Ambra JG; Van Toorn C; Dang GM, 2007, 'The Negative Aspects of Email and Productivity: Towards Quantification', in 18th Australasian Conference on Information Systems (ACIS 2007), Toowoomba, Qld, presented at 18th Australasian Conference on Information Systems (ACIS 2007), Toowoomba, Qld, 05 December 2007 - 07 December 2007

Mistilis NA; D'Ambra JG, 2007, 'A taxonomy of virtual information tasks and e-capability of visitor information centres: An Australian case study.', in 13th Americas Conference on Information Systems: Reaching New Heights, Keystone, Colarado, USA, presented at 13th Americas Conference on Information Systems: Reaching New Heights, Keystone, Colarado, USA, 10 August 2007 - 12 August 2007

Guo Z; D'Ambra JG; Turner TL; Zhang H, 2006, 'Improving Virtual Team Meeting Outcomes: An exploratory study in two distinct cultures', in 2006 Mediterranean Conference on Information Systems (MCIS 2006), San Servolo, Venice, Italy, presented at Mediterranean Conference on Information Systems (MCIS`06) 2006, San Servolo, Venice, Italy, 05 October 2006 - 09 October 2006

Guo Z; D'Ambra JG; Turner TL; Zhang H; Zhang T, 2006, 'Effectiveness of Meeting Outcomes in Virtual vs. Fact-to-Face Teams: A comparison study in China', in 12th Americas Conference on Information Systems (Amcis 2006), Acapulco, Mexico, presented at 12th Americas Conference on Information Systems (Amcis 2006), Acapulco, Mexico, 04 August 2006 - 06 August 2006

Vatanasakdakul S; D'Ambra JG; Ramburuth P, 2006, 'Is B2B E-Commerce appropriate for developing countries: a proposed conceptual model to investigate B2B E-Commerce adoption in developing countries from a strategic fit perspective', in Proceedings of the Academy of World Business, Marketing and Management Development Conference, Paris, France, presented at 2nd Biennial Conference of the Academy of World Business, Marketing and Management Development, Paris, France, 10 July 2006 - 13 July 2006

D'Ambra JG; Land LP; Lo M, 2006, 'Motivations for Online News Usage: An Australian Survey', in 10th Pacific Asia Conference on Information Systems (PACIS 2006), Kuala Lumpur, Malayasia, presented at 10th Pacific Asia Conference on Information Systems (PACIS 2006), Kuala Lumpur, Malayasia, 06 July 2006 - 09 July 2006

Mistilis NA; D'Ambra JG, 2006, 'Information needs of virtual and on site clients of Cultural Heritage Visitor Centres', in 37th Annual Travel and Tourism Research Association (TTRA)Conference, 37th Annual Travel and Tourism Research Association (TTRA)Conference, Dublin, Ireland, presented at 37th Annual Travel and Tourism Research Association (TTRA)Conference, Dublin, Ireland, 18 June 2006 - 20 June 2006

Mistilis NA; D'Ambra JG, 2006, 'How sophisticated is the level of e-commerce adoption in tourism enterprises?', in BEST Education Network Think Tank V1, BEST Education Network Think Tank V1, Girona, Spain, presented at BEST Education Network Think Tank V1, Girona, Spain, 13 June 2006 - 16 June 2006

Vatanasakdakul S; D'Ambra JG, 2006, 'An Exploratory Study of the Socio-Cultural Impact on the Adoption of E-Commerce for Firms in the Tourism Industry of Thailand', in Proceedings of the 14th European Conference on Information Systems (ECIS 2006), IT University of Goteborg, Goteborg, Sweden, presented at 14th European Conference on Information Systems (ECIS 2006), Goteborg, Sweden, 12 June 2006 - 14 June 2006

Mistilis NA; D'Ambra JG, 2006, 'A Conceptual Model of Task Complexity, Media and Content for Visitor Information in Visitor Information Centres.', in To the city and beyond.... 15th International Research Conference of CAUTHE, To the city and beyond.... 15th International Research Conference of CAUTHE, Melbourne, presented at To the city and beyond.... 15th International Research Conference of CAUTHE, Melbourne, 06 February 2006 - 09 February 2006

D'Ambra J; Mistilis N, 2005, 'The web and traditional information resources: How do they contribute to overall satisfaction with an information service?', in Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale, pp. 1300 - 1309

Shi Y; D'Ambra JG, 2005, 'Social Loafing in Computer-Mediated Communication Context: The Pilot Study', in 16th Australasian Conference on Information Systems (ACIS 2005), Manly, Sydney, presented at 16th Australasian Conference on Information Systems (ACIS 2005), Manly, Sydney, 29 November 2005 - 02 December 2005

Mistilis NA; D'Ambra JG, 2005, 'Web and traditional information resources: information service satisfaction', in Eleventh Americas Conference on Information Systems, 11th Annual Americas Conference on Information Systems (AMCIS 2005), Omaha, Nebraska, USA, presented at 11th Annual Americas Conference on Information Systems (AMCIS 2005), Omaha, Nebraska, USA, 11 August 2005 - 14 August 2005

Mistilis NA; D'Ambra JG, 2005, 'A Taxonomy of Models of E-Commerce Adoption for Tourism Enterprises', in Tourism Enterprise Strategies: Thriving - and Surviving - in an Online Era, Tourism Enterprise Strategies: Thriving - and Surviving - in an Online Era, Melbourne, presented at Tourism Enterprise Strategies: Thriving - and Surviving - in an Online Era, Melbourne, 11 July 2005 - 12 July 2005

Shi Y; D'Ambra JG, 2005, 'Social Loafing in Computer-Mediated Communication Context', in 10th Annual Conference of the Asia Pacific Decision Sciences Institute (APDSI 2005), 10th Annual Conference of the Asia Pacific Decision Sciences Institute (APDSI 2005), Taipei, Taiwan, presented at 10th Annual Conference of the Asia Pacific Decision Sciences Institute (APDSI 2005), Taipei, Taiwan, 28 June 2005 - 02 July 2005

Mistilis NA; D'Ambra JG, 2005, 'Analysis of Perceived Quality of Information Resources and a priori Web Usage at the Sydney Visitor Information Centre', in ENTER05 The 12th International Conference on Information Technology and Tourism, Innsbruck, Austria, presented at ENTER05 The 12th International Conference on Information Technology and Tourism, Innsbruck, Austria, 26 January 2005 - 28 January 2005

D Ambra JG; Huang W, 2004, 'Evaluating the Utility and Impact of the WWW: applying the Task-Technology Fit Model', in International Conference on Information Systems, 2004: International Symposium on IS in Asia-Pacific?(ISAP), International Conference on Information Systems, 2004: International Symposium on IS in Asia-Pacific?(ISAP), Washington DC, USA, presented at International Conference on Information Systems, 2004: International Symposium on IS in Asia-Pacific?(ISAP), Washington DC, USA, 12 December 2004 - 15 December 2004

D Ambra JG; Mistilis NA, 2004, 'Visitor Information Centers: Visitor Perception of Information Resources', in Tourisim Technologies Futures Forum, Tourisim Technologies Futures Forum, Townsville, Qld, presented at Tourisim Technologies Futures Forum, Townsville, Qld, 03 August 2004 - 04 August 2004

D Ambra JG; Guo Z; Stephens GM; Huang W, 2004, 'Expanding the bandwidth of virtual teams via a shared social construction', in 8th Pacific-Asia Conference on Information Systems, Shang Hai, China, presented at 8th Pacific-Asia Conference on Information Systems, Shang Hai, China, 08 July 2004 - 11 July 2004

Sevinc IN; D Ambra JG, 2004, 'Extending Media Richness Theory: the influence of a shared social Construction', in Proceedings of the 12th European Conference on Information Systems, The European IS Profession in the Global Networking Environment (ECIS 2004), ECIS 2004 The European IS Profession in the Global Networking Environment, Turku, Finland, presented at ECIS 2004 The European IS Profession in the Global Networking Environment, Turku, Finland, 14 June 2004 - 16 June 2004

Mistilis NA; D Ambra JG, 2004, 'Information Resource Use and Uncertainty Reduction at Visitor Information Centres', in ENTER04, The Eleventh International Global Conference on Information Technology and Travel and Tourism - IFITT`s Global Travel and Tourism Technology and eBusiness Forum, Cairo, Egypt, presented at ENTER04, The 11th International Global Conference on Information Technology and Travel and Tourism - IFITT`s Global Travel and Tourism Technology and eBusiness Forum, Cairo, Egypt, 26 January 2004 - 28 January 2004

Guo Z; D Ambra JG; Turner TL, 2003, 'Understanding the Influence of National Culture on the Development of Shared Norms of Effective Communication: An exploratory Study in Two Distinct Cultures', in 14th Australasian Conference on Information Systems 2003, Perth, WA, presented at 14th Australasian Conference on Information Systems 2003, Perth, WA, 26 November 2003 - 28 November 2003

D Ambra JG; Wilson CS, 2003, 'Web Usage and uncertainty resolution for travel information tasks', in 2nd Tourism Technology Futures Forum on Information and Communication Technologies in Tourism, 2nd Tourism Technology Futures Forum on Information and Communication Technologies in Tourism, Sunshine Coast, Queensland, presented at 2nd Tourism Technology Futures Forum on Information and Communication Technologies in Tourism, Sunshine Coast, Queensland, 22 July 2003

Guo Z; D Ambra JG, 2003, 'Understanding the Role of National Culture on communication Media Choice Behaviour: A Cross-Cultural Comparison within a Multinational Organizational Setting', in 7th Asia Pacific Conference on Information Systems, Adelaide, Sth Aust, presented at 7th Asia Pacific Conference on Information Systems, Adelaide, Sth Aust, 10 July 2003 - 13 July 2003

Guo Z; D Ambra JG; Stephens GM; Huang W, 2003, 'Building a Shared Basis for Effective Use of Computer-MEdiated Communication in Group Decision Making', in Information Technology and Organisations: Trends, Issues, Challenges and Solutions, Philadelphia, Pennsylvania, presented at Information Technology and Organisations: Trends, Issues, Challenges and Solutions, Philadelphia, Pennsylvania, 18 May 2003 - 21 May 2003

Guo Z; D Ambra JG, 2002, 'Normative Social Influence and Communication Media Perception and Choice: an exploration in an individualistic and a collectivistic culture', in Enabling Organisations and Society through Information Systems, Melbourne, presented at Enabling Organisations and Society through Information Systems, Melbourne, 04 December 2002 - 06 December 2002

D Ambra JG, 2002, 'Measuring the Effectiveness of the WWW as an Information Resource', in 2002 IEEE International Conference on Systems, Man and Cybernetics, Tucson Arizona USA, pp. 3330 - 3336, presented at IEEE International Conference on Systems, Man and Cybernetics 2002, Tucson Arizona USA, 07 October 2002 - 10 October 2002

D Ambra JG; Huang W; Bhalla V, 2002, 'Key factors influencing the Adoption of EGovernment in Australian Public Sectors', in Americas Conference on Information Systems 2002, Americas Conference on Information Systems 2002, pp. 577 - 579, presented at Americas Conference on Information Systems 2002

D Ambra JG; Jeffery DR; Pfahl D, 2001, 'CORONET: An Australian Software Engineering Experience in Collaborative Research with the European Community', in Grant DD; Sterling L (ed.), Australian Software Engineering Conference (ASWEC 2001), Canberra, pp. 255 - 261, presented at Australian Software Engineering Conference (ASWEC 2001), Canberra, 27 August 2001

Scott L; Jeffrey R; Carvalho L; D Ambra JG; Rutherford P, 2001, 'Practical Software Process Improvement - The IMPACT Approach', in Australian Software Engineering Conference (ASWEC 2001), Canberra, presented at Australian Software Engineering Conference (ASWEC 2001), Canberra, 27 August 2001

Guo Z; D Ambra JG, 2001, 'Perceptions on Computer-based Information Technology: The Impact of Country Culture', in 6th Asia-Pacific Regional Conference of International Telecommunications Society, Hong Kong, presented at 6th Asia-Pacific Regional Conference of International Telecommunications Society, Hong Kong, 05 July 2001 - 07 July 2001

D Ambra JG, 2001, 'Evaluating the Utility and Impact of the World Wide Web', in 9th European Conference on Information Systems, 9th European Conference on Information Systems, Bled, Slovenia, presented at 9th European Conference on Information Systems, Bled, Slovenia, 27 June 2001 - 29 June 2001

Scott L; Carvalho L; Jeffery DR; D Ambra JG, 2001, 'An Evaluation of the Spearmint Approach to Software Process Modelling', in Proceedings of the First International Conference on Advances in Natural Computation (ICNC 2005), Part III, Lecture Notes in Computer Science 3612/2005, Springer, pp. 77 - 89

D Ambra JG, 1999, 'Preliminary Investigations of User Evaluation of the WWW', in Haseman WD; Nazareth DL (ed.), America`s Conference on Information Systems, ASSOCIATION INFORMATION SYSTEMS, Milwaukee, Wisconsin, USA, pp. 1 - 3, presented at America`s Conference on Information Systems, Milwaukee, Wisconsin, USA, 13 August 1999 - 15 August 1999, http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000086012100001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a

D'Ambra JG, 1997, 'An analysis of media richness theory: Perceived task equivocality and media richness', in Rehesaar H (ed.), 2nd NSW Symposium on Information Technology and Information Systems - SITIS 1997, 2nd NSW Symposium on Information Technology and Information Systems - SITIS`97, Sydney, pp. 19 - 35, presented at 2nd NSW Symposium on Information Technology and Information Systems - SITIS`97, Sydney, -

D Ambra JG; Rice RE; More E, 1995, 'Cross-cultural comparison of organisational media evaluation and choice', in American Society for Information Science Annual Conference, Chicago Illinois USA, presented at American Society for Information Science Annual Conference, Chicago Illinois USA, 09 October 1995 - 12 October 1995


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