Select Publications

By Associate Professor Carmen Leong

Book Chapters

Khoo YH; Leong C, 2023, 'Policy Advocacy Strategies of Malaysia’s Electoral Reform Movement', in Lobbying the Autocrat: The Dynamics of Policy Advocacy in Nondemocracies, Unisersity of Michigan Press, pp. 202 - 222, http://dx.doi.org/10.1142/9789811271984_0003

Leong C, 2015, 'Damai', in Pan S-L (ed.), Managing Organizational Complexities with Digital Enablement in China, World Scientific Publishing Company, pp. 107 - 123

Ramchand A; Leong C, 2013, 'Healthway Medical Group's Clinical Management System', in Pan G (ed.), Dynamics of Governing IT Innovation in Singapore, World Scientific Publishing Company, pp. 263 - 278

Leong C; Pan SL, 2013, 'IT in Supply Chain Management: Batamindo Shipping & Warehouse Pte Ltd', in Pan G (ed.), Dynamics of Governing IT Innovation in Singapore, World Scientific Publishing Company, pp. 243 - 261

Journal articles

Jiwasiddi A; Schlagwein D; Cahalane M; Cecez-Kecmanovic D; Leong C; Ractham P, 2024, 'Digital nomadism as a new part of the visitor economy: The case of the “digital nomad capital” Chiang Mai, Thailand', Information Systems Journal, 34, pp. 1493 - 1535, http://dx.doi.org/10.1111/isj.12496

Au CH; Tan B; Leong C; Ge C, 2024, 'Disrupting the disruptor: The role of information systems in facilitating second-mover advantage', Information and Management, 61, http://dx.doi.org/10.1016/j.im.2023.103904

Tan B; Xiao X; Chau M; Tan FTC; Leong C, 2024, 'The dynamics, organisation and evolution of digital platforms and ecosystems', Information Systems Journal, http://dx.doi.org/10.1111/isj.12548

Leong C; Hsu C; Goonawardene N; Tan H-P, 2024, 'Supporting Community First Responders in Aging in Place: An Action Design for a Community-Based Smart Activity Monitoring System', MIS Quarterly, http://dx.doi.org/10.25300/MISQ/2024/18446

Leong C; Lin S; Tan F; Yu J, 2023, 'Coordination in a Digital Platform Organization', Information Systems Research, 0: Ahead of Print, http://dx.doi.org/10.1287/isre.2023.1226

He Y; Tan F; Leong C; Huang J; Junio DRO, 2023, 'Realizing innovation and sustainability: A case study of Macau SAR’s smart city development capabilities', Journal of Urban Affairs, http://dx.doi.org/10.1080/07352166.2023.2211274

Leong C; Tan FTC; Tan B; Faisal F, 2022, 'The emancipatory potential of digital entrepreneurship: A study of financial technology-driven inclusive growth', Information and Management, 59, http://dx.doi.org/10.1016/j.im.2020.103384

Muthukannan P; Tan B; Chiang FT; Leong C; Tan F, 2021, 'Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem', International Journal of Information Management, 61, pp. 102403, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102403

Xiao X; Tan B; Leong C; Tan FTC, 2021, 'Powered by “Qinghuai”: The melding of traditional values and digital entrepreneurship in contemporary China', Information Systems Journal, 31, pp. 769 - 802, http://dx.doi.org/10.1111/isj.12301

Leong C; Faik I; Tan FTC; Tan B; Khoo YH, 2020, 'Digital organizing of a global social movement: From connective to collective action', Information and Organization, 30, http://dx.doi.org/10.1016/j.infoandorg.2020.100324

Leong C; Pan SL; Leidner DE; Huang JS, 2019, 'Platform leadership: Managing boundaries for the network growth of digital platforms', Journal of the Association for Information Systems, 20, pp. 1531 - 1565, http://dx.doi.org/10.17705/1jais.00577

Leong C; Pan SL; Bahri S; Fauzi A, 2019, 'Social media empowerment in social movements: power activation and power accrual in digital activism', European Journal of Information Systems, 28, pp. 173 - 204, http://dx.doi.org/10.1080/0960085X.2018.1512944

Tye M; Leong C; Tan FTC; Tan B; Khoo YH, 2018, 'Social media for empowerment in social movements: The case of Malaysia’s grassroots activism', Communications of the Association for Information Systems, 42, pp. 408 - 430, http://dx.doi.org/10.17705/1CAIS.04215

Leong C; Pan SL; Zheng X; Hackney R, 2017, 'Managing User Diversity in ES Pre-Implementation Through Discursive Framing: A Spatiotemporal Analysis', IEEE Transactions on Engineering Management, 64, pp. 415 - 427, http://dx.doi.org/10.1109/TEM.2017.2694430

Leong C; Tan B; Xiao X; Tan FTC; Sun Y, 2017, 'Nurturing a FinTech ecosystem: The case of a youth microloan startup in China', International Journal of Information Management, 37, pp. 92 - 97, http://dx.doi.org/10.1016/j.ijinfomgt.2016.11.006

Leong C; Pan SL; Newell S; Cui L, 2016, 'The emergence of self-organizing e-commerce ecosystems in remote villages of China: A tale of digital empowerment for rural development', MIS Quarterly: Management Information Systems, 40, pp. 475 - 484, http://misq.org/misq/downloads/?___store=library

Leong C; Pan SL; Ractham P; Kaewkitipong L, 2015, 'ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011', Journal of the Association for Information Systems, 16, pp. 174 - 212, http://aisel.aisnet.org/jais/vol16/iss3/1

Conference Papers

Zhou YV; Leong C; Guo Z, 2023, 'What is fair enough? Reconciling complementors’ needs for fairness management on digital platforms', in ICIS 2023 Proceedings, India, presented at International Conference on Information Systems, India, 10 December 2023 - 13 December 2023, https://aisel.aisnet.org/icis2023/sharing_econ/sharing_econ/11/

Hua W; Leong C; Tan B, 2023, 'Rapid Intrapreneurship with a Human Touch', in Proceedings of the 27th Pacific Asia Conference on Information Systems (PACIS 2023), Association for Information Systems (AIS), Nanchang, China, presented at Pacific Asia Conference on Information Systems (PACIS 2023), Nanchang, China, 08 July 2023 - 12 July 2023, http://dx.doi.org/10.26190/unsworks/30085

Ibello GD; Tan B; Guo Z; Leong C, 2023, 'Contemporary Clinical Decision Support Systems: A Preliminary Review and Research Agenda', in European Conference on Information Systems, Kristiansand, Norway, presented at European Conference on Information Systems, Kristiansand, Norway, 11 June 2023 - 16 June 2023, https://aisel.aisnet.org/ecis2023_rip/92/

Jiwasiddi A; Schlagwein D; Leong C, 2022, 'Assessing the Impacts of Digital Nomadism on Local Communities: The Case of Chiang Mai, Thailand', Taipei-Sydney, pp. 1322 - 1322, presented at Pacific Asia Conference on Information Systems (PACIS 2022), Taipei-Sydney, 05 July 2022 - 09 July 2022, http://dx.doi.org/10.26190/unsworks/28549

Hou J; Guo Z; Leong C, 2021, 'Blending Technologies in the Community of Inquiry Framework: A Discovery of student Online Learning Pathways', Austin, Texas, presented at International Conference on Information Systems (ICIS2021), Austin, Texas, 12 December 2021, https://aisel.aisnet.org/icis2021/diglearn_curricula/diglearn_curricula/12/

Zhou Y; Leong C; Guo Z; Yu J, 2021, 'Coordination of Actor Interactions on Digital Platforms: A Case Study of Taobao’s Content Exchange Platform', in Pacific Asia Conference on Information Systems (PACIS) 2021, Dubai, presented at Pacific Asia Conference on Information Systems, Dubai, 12 July 2021 - 14 July 2021, https://aisel.aisnet.org/pacis2021/237/

Guo Z; Leong C; Zhou Y; Lee B; Monson DM, 2020, 'Turning Lemons into Lemonade: Designing Remote Teaching to Foster a Sense of Online Learning Community through Action Design', in Proceedings of the 2020 International Conference on Information Systems (ICIS2020), India, presented at 2020 International Conference on Information Systems (ICIS2020), India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/digital_learning_env/digital_learning_env/5/

Leong C; Felix T; Manju A, 2020, 'IS for Good – 10 years to SDG: Where we have been and where we need to go?', India, presented at International Conference on Information Systems (ICIS), India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/15/

He Y; Tan F; Leong C; Huang J; Junio DRO, 2020, 'The role of intermediaries in smart city development - a tale in national innovation of one country two systems', in 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, presented at 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, 10 August 2020 - 14 August 2020, https://aisel.aisnet.org/amcis2020/global_dev/global_dev/3/

Hopkins E; Tan FTC; Chan CML; Leong C; Wright A, 2020, 'Digital platform-enabled community development: A case study of a private-public partnership sustainability initiative', in Proceedings of the Annual Hawaii International Conference on System Sciences, HICSS Conference Office, pp. 2313 - 2322, presented at Proceedings of the 53rd Hawaii International Conference on System Sciences, http://dx.doi.org/10.24251/hicss.2020.282

Tan FTC; Zhang N; Zhu Z; Leong C, 2019, 'Toward smart city services in Beijing: A case study of platform-enabled public-private collaboration', in Ben Dhaou S; Carter L; Gregory M (eds.), Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Association for Computing Machinery (ACM), Melbourne, VIC Australia, pp. 513 - 515, presented at The 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, VIC Australia, 03 April 2019 - 05 April 2019, http://dx.doi.org/10.1145/3326365.3326445

Goonawardene N; Leong C; Tan H-P, 2018, 'An Action Design Research of a Sensor-Based Elderly Monitoring System for Aging-in-Place', in Proceedings of the 39th International Conference on Information Systems (ICIS2018), Association for Information Systems (AIS), San Francisco, CA, USA, presented at The 39th International Conference on Information Systems (ICIS2018), San Francisco, CA, USA, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/bridging/Presentations/9/

Au CH; Tan B; Leong C; Chun Mian G, 2018, 'Disrupting the Disruptor: The Role of IS in Facilitating Second-Mover Advantage', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California,, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California,, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/crowd/Presentations/3/

Kim H; Tan F; Leong C; Kim DD; Ondrus J; Tan B, 2018, 'Value Co-creation in Digital Content Ecosystems: A Study of Hallyu', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/governance/Presentations/13/

Lin S; Kim H; Tan F; Leong C, 2018, 'Navigating Value Co-Creation in Entertainment: A Netnography Study on the Wang Hong Ecosystem', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Association for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 August 2018 - 30 August 2018, https://aisel.aisnet.org/pacis2018/234

Hua W; Leong C; Yu J, 2018, 'Exploring User-Generated Digital Content Ecosystem: A Study of Chinaâ€™s Digital Celebrity Industry', in ICIS 2017: Transforming Society with Digital Innovation

Ng E; Muthukannan P; Tan B; Leong C, 2018, 'Fintech Platform Development: A Revelatory Case Study of a Chinese Microloan Startup', in ICIS 2017: Transforming Society with Digital Innovation

Muthukannan P; Tan FTC; Tan B; Leong C, 2018, 'The Concentric Development of the Financial Technology (Fintech) Ecosystem in Indonesia', in ICIS 2017: Transforming Society with Digital Innovation

Hua W; Leong C; Yu J, 2017, 'Exploring User-Created Digital Content Ecosystem: A Study of China’s Digital Celebrity Industry', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/DigitalPlatforms/Presentations/18/

Ng E; Muthukannan P; Tan B; Leong C, 2017, 'Fintech Platform Development: A Revelatory Case Study of a Chinese Microloan Startup', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Koera, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Koera, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/DigitalPlatforms/Presentations/15/

Muthukannan P; Tan B; Tan FTC; Leong C, 2017, 'The Concentric Development of the Financial Technology (Fintech) Ecosystem in Indonesia', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seuol, South Koera, presented at The 38th International Conference on Information Systems (ICIS 2017), Seuol, South Koera, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/TransformingSociety/Presentations/5/

Leong CL; Pan SL, 2016, 'Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, 11 November 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1115&context=icis2016

Leong CL; Pan S; Zhu K; Cui L, 2016, 'Digitally Enabled Grassroots Enterpreneurship for Rural Development', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016

Leong C; Pan SL; Bahri S; Khan AFA, 2015, 'Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia', in Digital mobilization ; ICT-empowered grassroot movement ; environmental movement ; digital enablement ; case study (eds.), Proceedings of the 36th International Conference on Information Systems (ICIS 2015), Association for Information Systems, Fort Worth, Texas, USA, presented at The 36th International Conference on Information Systems (ICIS 2015), Fort Worth, Texas, USA, 13 December 2015 - 16 December 2015, http://aisel.aisnet.org/icis2015/proceedings/SocialMedia/8/

Leong C; Pan SL; Bahri S; Khan AFA, 2015, 'Digital enablement: Social media in empowering the grassroot environmental movement of Malaysia', in 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015

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ORCID as entered in ROS

https://orcid.org/0000-0002-4201-1512