Select Publications
Journal articles
, 2006, 'The effects of individual dimensions of airrline service quality: findings frm Australian domestic air passengers', Journal of Hospitality and Tourism Management, 13, pp. 161 - 176
, 2005, 'Inherent delays and operational reliability of airline schedules', Journal of Air Transport Management, 11, pp. 273 - 282
, 2005, 'Investigating the Effects of Airline Service Quality on Airline Image and Passengers` future Behavioural Intentions: Findings from Australian international air passengers.', Journal of Tourism Studies, 16, pp. 2 - 11
, 2004, 'Modelling and optimization of aircraft turnaround time at an airport', Transportation Planning and Technology, 27, pp. 47 - 66
, 2004, 'Modelling and simulation of aircraft turnaround operations at airports', Transportation Planning and Technology, 27, pp. 25 - 46
, 2004, 'The effect of airline service quality on passengers` behavioural intentions: a Korean case study', Journal of Air Transport Management, 10, pp. 435 - 439
, 2003, 'Flight schedule punctuality control and management: a stochastic approach', Transportation Planning and Technology, 26, pp. 313 - 330
, 2003, 'The Punctuality performance of aircraft rotations in a network of airports', Transportation Planning and Technology, 26, pp. 417 - 436
, 2002, 'Modelling of aircraft rotation in a multiple airport environment', Transportation Research Part E Logistics and Transportation Review, 38, pp. 265 - 277, http://dx.doi.org/10.1016/S1366-5545(02)00010-8
, 2002, 'Research review of air traffic management', Transport Reviews, 22, pp. 115 - 132, http://dx.doi.org/10.1080/01441640110074773
, 2002, 'Towards the optimisation of the schedule reliability of aircraft rotations', Journal of Air Transport Management, 8, pp. 419 - 426
, 2000, 'Aircraft operational costs and turnaround efficiency at airports', Journal of Air Transport Management, 6, pp. 201 - 208, http://dx.doi.org/10.1016/S0969-6997(00)00014-4