My Expertise
My expertise is in how human services are organised, particularly how services are outsourced or commissioned by public sector organisations, and how different people experience those services. I use qualitative methods to research and evaluate the implementation of a broad range of social and environmental policies and programs - including primary health - to identify how the way services are organised affects their outcomes for different people. My research is informed by transaction cost economics and management control theories. I am currently working on a number of commissioned studies covering a wide range of social issues and social identities, and developing our understanding about different ways governments may respond.
Keywords
Fields of Research (FoR)
Social policy, Primary health care, Environment policy, Public sector organisation and managementSEO tags
Biography
Shona joined the Social Policy Research Centre (SPRC) at UNSW Australia in 2012 as a researcher and project manager. During this time, Shona has managed a range of complex short and long-term research projects and evaluations for service providers, advocacy organisations, state and federal government agencies, as well as international funders.
Shona has over 25 years’ experience in policy and program analysis, project management,...view more
Shona joined the Social Policy Research Centre (SPRC) at UNSW Australia in 2012 as a researcher and project manager. During this time, Shona has managed a range of complex short and long-term research projects and evaluations for service providers, advocacy organisations, state and federal government agencies, as well as international funders.
Shona has over 25 years’ experience in policy and program analysis, project management, stakeholder engagement, partnership management, quality assurance and risk management, reporting and communication. Prior to joining SPRC, Shona worked for a number of government organisations in both Australia and England, as well as working for the financing arm of the European Institutions (European Investment Bank) in Luxembourg developing and implementing both environmental and social policy.
My Qualifications
- BSc Environmental Science and German (University of East London, 1995)
- MSc Environmental Legislation & Management (Brunel University, UK, 1999)
- Post-graduate studies in Development Management, Environmental Ethics, Environmental Valuation & Policy (Open University, UK, 2004)
- PhD, UTS Business School (2015-2021 )
Contact
ORCID as entered in ROS
https://orcid.org/0000-0003-3976-0253