By Dr Soojin Kim

Book Chapters

Kim S; Tam L; Bach SB, 2024, 'Understanding Start-up Employees' Communicative Behaviors on an Employer Review Website: A Comparison of TikTok and Snapchat', in Start-up and Entrepreneurial Communication, Routledge, pp. 173 - 194, http://dx.doi.org/10.4324/9781003481171-13

Tam L; Kim S; Hutchings H, 2023, 'Why Are Organizations Criticized for Not Listening? Findings from Practitioners and Stakeholders', in Organizational Listening for Strategic Communication: Building Theory and Practice, pp. 121 - 139, http://dx.doi.org/10.4324/9781003273851-10

Journal articles

Tam L; Kim S, 2025, 'Influence of perceptions of organizations and perceptions of issues on communicative behaviors: Roles of conspiratorial thinking and responsibility attribution', Public Relations Review, 51, pp. 102543, http://dx.doi.org/10.1016/j.pubrev.2025.102543

Kim S; Tam L, 2025, 'Coping with Bilateral Issues: Chain Effects of Problem Recognition and Blame Attribution on Negative Sentiment and Negative Megaphoning', International Journal of Strategic Communication, 19, pp. 1 - 12, http://dx.doi.org/10.1080/1553118X.2024.2406203

Kim S; Tam L, 2024, 'Unpacking publics’ disengagement and information behaviors: Roles of psychological distance, feasibility and desirability in an environmental sustainability issue', Public Relations Review, 50, http://dx.doi.org/10.1016/j.pubrev.2024.102491

Tam L; Kim S, 2023, 'Understanding conspiratorial thinking (CT) within public relations research: Dynamics of organization-public relationship quality, CT, and negative megaphoning', Public Relations Review, 49, http://dx.doi.org/10.1016/j.pubrev.2023.102354

Kim S; Krishna A, 2023, 'When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations', Public Relations Review, 49, http://dx.doi.org/10.1016/j.pubrev.2023.102289

Krishna A; Kim S, 2023, 'Understanding Australian Voters’ Reactions to Allegations of Political Party Misconduct: The Role of Party Identification', International Journal of Strategic Communication, 17, pp. 21 - 38, http://dx.doi.org/10.1080/1553118X.2022.2138404

Kim S; Tam L; Taylor M, 2023, 'Understanding Who is Blamed for COVID-19: Dynamics of Conspiratorial Beliefs, Blame Attribution, Perceived Economic Threat, and Consumer Ethnocentrism', International Journal of Strategic Communication, 17, pp. 496 - 512, http://dx.doi.org/10.1080/1553118X.2023.2235332

Krishna A; Kim S, 2022, 'Understanding Customers’ Reactions to Allegations of Corporate Environmental Irresponsibility', Journalism and Mass Communication Quarterly, 99, pp. 563 - 586, http://dx.doi.org/10.1177/1077699020958756

Kim S; Tam L; Bach SB, 2022, 'Understanding Start-up Employees’ Communicative Behaviors on an Employer Review Website: A Comparison of TikTok and Snapchat', International Journal of Strategic Communication, 16, pp. 291 - 312, http://dx.doi.org/10.1080/1553118X.2021.2011732

Krishna A; Kim S, 2021, 'Exploring the dynamics between brand investment, customer investment, brand identification, and brand identity fusion', Journal of Business Research, 137, pp. 267 - 277, http://dx.doi.org/10.1016/j.jbusres.2021.08.039

Shim K; Cho H; Kim S; Yeo SL, 2021, 'Impact of Moral Ethics on Consumers’ Boycott Intentions: A Cross-Cultural Study of Crisis Perceptions and Responses in the United States, South Korea, and Singapore', Communication Research, 48, pp. 401 - 425, http://dx.doi.org/10.1177/0093650218793565

Krishna A; Kim S; Shim KJ, 2021, 'Unpacking the Effects of Alleged Gender Discrimination in the Corporate Workplace on Consumers’ Affective Responses and Relational Perceptions', Communication Research, 48, pp. 426 - 453, http://dx.doi.org/10.1177/0093650218784483

Kim S; Krishna A, 2021, '‘I’ll stand by you:’ understanding customers’ moral decoupling processes and supportive behavioral intentions in cases of corporate misconduct', Journal of Marketing Communications, http://dx.doi.org/10.1080/13527266.2021.1937281

Tam L; Kim S, 2021, 'What Is the Power of Balancing Power? Exploring Perceived Discrepancy in Relational Power and Its Effects', International Journal of Communication, 15, pp. 320 - 342

Tam L; Kim S, 2020, 'The power of sharing power: Presidential character, power mutuality, and country reputation', Public Relations Review, 46, http://dx.doi.org/10.1016/j.pubrev.2020.101977

Krishna A; Kim S, 2020, 'Understanding President Trump supporters’ behaviors about a political controversy', Journal of Communication Management, 24, pp. 119 - 136, http://dx.doi.org/10.1108/JCOM-02-2020-0008

Krishna A; Kim S, 2020, 'Exploring customers’ situational and word-of-mouth motivations in corporate misconduct', Public Relations Review, 46, http://dx.doi.org/10.1016/j.pubrev.2020.101892

Shim KJ; Kim S, 2019, 'Consumers’ ethical orientation and pro-firm behavioral response to CSR', Asian Journal of Business Ethics, 8, pp. 127 - 154, http://dx.doi.org/10.1007/s13520-019-00091-6

Krishna A; Kim S, 2019, 'Treating Ivanka unfairly: Understanding the impact of Presidential Tweeting on publics’ perceptions and intentions to buycott or boycott corporations', Corporate Communications, 24, pp. 636 - 652, http://dx.doi.org/10.1108/CCIJ-10-2018-0109

Kim S; Krishna A; Dhanesh G, 2019, 'Economics or ethics? Exploring the role of CSR expectations in explaining consumers’ perceptions, motivations, and active communication behaviors about corporate misconduct', Public Relations Review, 45, pp. 76 - 87, http://dx.doi.org/10.1016/j.pubrev.2018.10.011

Kim S; Krishna A; Plowman KD, 2019, 'Winning in the court of public opinion: Exploring public relations–legal collaboration during organizational crisis', Corporate Communications, 24, pp. 96 - 114, http://dx.doi.org/10.1108/CCIJ-11-2017-0108

Kim S; Tam L; Bach S, 2018, 'Understanding the effects of perceived ethics failure, compassionate leadership, and communication strategy on anti-government sentiment', Journal of Public Affairs, 18, http://dx.doi.org/10.1002/pa.1848

Kim S; Krishna A, 2018, 'Unpacking Public Sentiment Toward the Government: How Citizens’ Perceptions of Government Communication Strategies Impact Public Engagement, Cynicism, and Communication Behaviors in South Korea', International Journal of Strategic Communication, 12, pp. 215 - 236, http://dx.doi.org/10.1080/1553118X.2018.1448400

Kim S; Krishna A, 2017, 'Bridging strategy versus buffering strategy: enhancing crisis management capability in public management for relational and reputational improvement, and conflict avoidance', Asian Journal of Communication, 27, pp. 517 - 535, http://dx.doi.org/10.1080/01292986.2017.1313876

Kim S; Krishna A, 2017, 'Communication or action? Strategies fostering ethical organizational conduct and relational outcomes', Public Relations Review, 43, pp. 560 - 567, http://dx.doi.org/10.1016/j.pubrev.2017.03.009

Kim S; Tam L; Kim JN; Rhee Y, 2017, 'Determinants of employee turnover intention: Understanding the roles of organizational justice, supervisory justice, authoritarian organizational culture and organization-employee relationship quality', Corporate Communications, 22, pp. 308 - 328, http://dx.doi.org/10.1108/CCIJ-11-2016-0074

Tam L; Kim S, 2017, 'Nationalism and international disputes in China: Implications for transnational corporations as corporate diplomats', Journal of Asian Pacific Communication, 27, pp. 246 - 263, http://dx.doi.org/10.1075/japc.27.2.06tam

Kim S, 2016, 'Strategic predisposition in communication management: Understanding organizational propensity towards bridging strategy', Journal of Communication Management, 20, pp. 232 - 254, http://dx.doi.org/10.1108/JCOM-06-2015-0050

Kim S; Kim JN, 2016, 'Bridge or buffer: Two ideas of effective corporate governance and public engagement', Journal of Public Affairs, 16, pp. 118 - 127, http://dx.doi.org/10.1002/pa.1555

Kim S; Kim JN; Tam L, 2016, 'Think socially but act publicly: Refocusing CSR as corporate public responsibility', Journal of Public Affairs, 16, pp. 91 - 104, http://dx.doi.org/10.1002/pa.1560

Kim S; Kim JN; Tam L; Kim GT, 2015, 'Inquiring into activist publics in chronic environmental issues: Use of the mutual-gains approach for breaking a deadlock', Journal of Public Affairs, 15, pp. 404 - 422, http://dx.doi.org/10.1002/pa.1554

Krishna A; Kim S, 2015, 'Confessions of an angry employee: The dark side of de-identified "confessions" on Facebook', Public Relations Review, 41, pp. 404 - 410, http://dx.doi.org/10.1016/j.pubrev.2015.03.001

Bach SB; Kim S, 2012, 'Online Consumer Complaint Behaviors: The Dynamics of Service Failures, Consumers' Word of Mouth, and Organization-Consumer Relationships', International Journal of Strategic Communication, 6, pp. 59 - 76, http://dx.doi.org/10.1080/1553118X.2011.634871

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