Researcher

Ms Veronica Zixi Jiang

My Expertise

My research focuses on consumer behaviour and behavioural science, especially on how to trigger behavioural changes and people’s decision processes.

I am currently the UNSW Diversity Champion for Disability and working on a project to improve digital accessibility of UNSW courses. 

As the Director of Education Program at Digital Sustainability Knowledge Hub, I endeavour to disseminate knowledge for SDGs and digital sustainability.

Keywords

Fields of Research (FoR)

Marketing

Biography

I am a Senior Lecturer at School of Marketing, UNSW Business School. I was awarded my PhD from Guanghua School of Management at Peking University. My research focuses on consumer behaviour and behavioural science, especially on how to trigger behavioural changes and people’s decision processes. My research has appeared in the Journal of Consumer Research, and Journal of Marketing Research.

My current research projects look at 1) how virtual...view more

I am a Senior Lecturer at School of Marketing, UNSW Business School. I was awarded my PhD from Guanghua School of Management at Peking University. My research focuses on consumer behaviour and behavioural science, especially on how to trigger behavioural changes and people’s decision processes. My research has appeared in the Journal of Consumer Research, and Journal of Marketing Research.

My current research projects look at 1) how virtual reality can represent the disability experiences better than other methods? 2) can companies offer personalised services according to customers’ psychological profiles? 3) How to use AI to give automatic feedback to student video presentations and help students improve their video presentations?

Also, I am passionate about improving student educational experiences. I am currently the UNSW Diversity Champion for Disability and working on a project to improve digital accessibility of UNSW courses. As the Director of Education Program at Digital Sustainability Knowledge Hub, I endeavour to disseminate knowledge for SDGs and digital sustainability.


My Grants

  • 2015: UNSW Business School Special Research Grant (SRG), University of New South Wales

  • 2016: Digital Enablement Research Network (DERN)

  • 2019: UNSW Disability Innovation Institute Research Seed Funding

  • 2020: UNSW Health@Business Seed Funding


My Awards

  • 2010-2011: Fulbright Scholarship
  • 2011-2012: Sylff Fellowship, Tokyo Foundation
  • 2019 EF community Da Vinci Award for Teaching Innovation
  • 2020: FULT Good Practice Case Study Award


My Research Supervision


Currently supervising

  • Ava Yu
  • Srinwanti H Chaudhury
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Location

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