Researcher

Professor Shan Pan

Biography

Professor Shan L Pan is AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding Director of the Digital Sustainability Hub (DS Hub), a knowledge hub that he recently created. DS hub specializes in the research and education of digital sustainability, with a specific aim to contribute to achieving the United Nation’s Sustainable Development...view more

Professor Shan L Pan is AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding Director of the Digital Sustainability Hub (DS Hub), a knowledge hub that he recently created. DS hub specializes in the research and education of digital sustainability, with a specific aim to contribute to achieving the United Nation’s Sustainable Development Goals (UN SDGs). 

Shan’s research interest is the enabling roles of digital technologies in innovation and sustainability. As a phenomenon-based researcher, using qualitative methods, Shan has documented some of the most valuable digital transformations best practices arising from businesses, cities, remote villages, and government agencies in its rapid development of the last two decades. As an action design science researcher, he is particularly interested in the designs of digital technologies that address sustainability challenges. He frequently travels to developing economies where he studies the indigenous practices of information systems. 

Shan has published widely in journals such as MIS Quarterly, Information Systems Research, Journal of the AIS, Information Systems Journal, European Journal of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, Journal of the Academy of Marketing Science, Journal of the Association for Information Science and Technology, European Journal of Operational Research, IEEE Transactions on Engineering Management, Communications of ACM, and among others.   

Shan currently serves on several editorial boards including Information Systems Journal (Senior Editor); Journal of Strategic Information Systems (Associate Editor); Information and Management (Associate Editor). He has also served on the editorial boards of Information Systems Research, MIS Quarterly, and European Journal of Information Systems.  

Shan is a passionate educator who strives to develop pedagogical breakthroughs. To date, he has won six teaching awards for his pedagogical innovation and drive to teaching excellence, including the latest AIS COVID-19 Learning Action Award (2020) and AACSB Learning that Inspire Award (2019). 


My Qualifications

Education  

PhD in Operation Research and System, University of Warwick  

MA in China Studies, School of Oriental and African Studies, University of London 

MBA in International Business, University of Texas (SA)   

  

Professional Experience  

2014 – Current  Professor, School of Information Systems Technology and Management, UNSW  

2018 – Current  Deputy Head of School (Research), ISTM, UNSW   

2018/1 – 2018/7 Acting Head of School, SISTM, UNSW  

2009 – 2014       Academic Director, Strategic Technology Management Institute, NUS  

2011 – 2014       Deputy Head, IS Dept, NUS  

2000 – 2014       Assistant Professor and Associate Professor, IS Dept, School of Computing, NUS  


My Awards

Education Awards  

  • 2020  AIS COVID Learning Action Award, Association For Information Systems

  • 2009  Annual Teaching Excellence Award Winner, NUS

  • 2006  Faculty Excellent Teacher Award Winner, NUS

  • 2006  Annual Excellent Teacher Award Winner, NUS

  • 2004  Annual Excellent Teacher Award Winner, NUS

  • 2003  Faculty Teaching Excellence Award Winner, NUS

 

Research Awards   

  • 2017   Best Practice Track Paper Award in ICIS 2017, Association For Information Systems 

  • 2016   Nominated Best Paper Award in ICIS 2016, Association For Information Systems

  • 2016   Nominated Best European Research Paper of the Year Award, CIO CIty.com, Netherland  

  • 2011   Best Paper Runner-up, International Conference on Information Systems (2011), Association For Information Systems   

  • 2010   Best Paper Award, Honourable-Mention, J of Strategic IS (2010)  

  • 2010   Best Paper Award, IEEE Transactions on Engineering Management (2010)  

  • 2007   Best Paper Runner-Up, International Conference on Information Systems (2007)  

  • 2004   Best Paper Runner-Up. Americas Conference on Information Systems (2004), Association For Information Systems 

  • 2001   Best Theme Runner Up, International Conference on Information Systems (2001), Association For Information Systems   


My Research Activities

As a phenomenon-based case researcher, Shan’s made contributions to the Information Systems community by studying and documenting contemporary digitally-enabled phenomenon through his substantial fieldwork over the last two decades in Asia. He frequently travels to developing economies in Asia where he studies indigenous perspectives of information systems practices. His empirical work, many published in a variety of journal outlets, has documented some of the most valuable digital transformation experiences arising from Asian businesses, cities, remote villages, and government agencies in its rapid development of the last two decades.   

Shan has been instrumental in popularising and shaping case research in Asia through his Structure-Pragmatic-Situation (SPS) Approach to qualitative research. In addition to the 19 qualitative PhD students Shan has supervised to completion, he has been credited for educating and nurturing the next-generation Asian qualitative researchers. Since 2010, Shan runs an annual case study workshop to train Chinese scholars who aspire to become qualitative researchers. To date, more than 500 Chinese qualitative researchers have attended Shan’s workshop, and many are very active qualitative researchers today.  

View less