Researcher

Professor Shan Pan

Biography

Professor Shan L Pan is an AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the Director of the Digital Sustainability Knowledge Hub (DS Hub), which specialises in research and education on digital sustainability, with a specific aim to contribute to achieving the United Nation’s Sustainable Development Goals (UNSDGs). In addition, Shan is the...view more

Professor Shan L Pan is an AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the Director of the Digital Sustainability Knowledge Hub (DS Hub), which specialises in research and education on digital sustainability, with a specific aim to contribute to achieving the United Nation’s Sustainable Development Goals (UNSDGs). In addition, Shan is the inventor of a sustainability intelligence system that tracks leading business organisations’ Environmental, Social, and Governance (ESG) strategies and Greenhouse Gas (GHG) performance.  

Shan’s research interest is the enabling roles of digital technologies in innovation and sustainability. As a phenomenon-based researcher, using qualitative methods, Shan has documented some of the most valuable digital transformation best practices arising from businesses, cities, remote villages, and government agencies in their rapid development over the last two decades. As an action design science researcher, he is particularly interested in the designs of digital technologies that address sustainability challenges. He frequently travels to developing economies where he studies the indigenous practices of information systems.

Shan has published widely in journals such as MIS Quarterly, Information Systems Research, Journal of the AIS, Information Systems Journal, European Journal of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, Journal of the Academy of Marketing Science, Journal of the Association for Information Science and Technology, European Journal of Operational Research, IEEE Transactions on Engineering Management, Communications of ACM, and among others. Shan currently serves on several editorial boards including Journal of the AIS (Senior Editor) and Journal of Strategic Information Systems (Senior Editor). He has also served on the editorial boards of Information Systems Research, MIS Quarterly, Information Systems Journal, and the European Journal of Information Systems.  

In recognising his impact-centric research achievements, in 2020, Shan was awarded the inaugural AIS Impact Award. The award recognises his basic research on digital enablement and the invention of a knowledge-sharing platform that more than 100 educators used to facilitate remote teaching to children who were disadvantaged by educational inequality in remote villages. Shan has endeavoured to create scientific inventions. He has a patent under his name for a knowledge-based system he had invented. In addition, he’s recently built an intelligence system that tracks leading organisations’ Environmental, Social, and Governance (ESG) strategies. The system is now undergoing IP registration. For his leadership in technological innovation and contributions to the IS community, Shan has received the AIS Technology VISION Award twice (2020 and 2021).

Shan is a passionate educator who strives to develop pedagogical breakthroughs. To date, he has won seven education-excellence awards for his pedagogical innovation and drive to teaching excellence. For example, he had won AIS COVID-19 Learning Action Award (2020) for his creative invention of a mobile application to facilitate rapid learning when the pandemic first struck. In addition, his invention of the Sandbox Method for Translational Research has won the AACSB Innovations that Inspire Award (2019).


My Grants

Translational Research Project

2021. Institute of Analytics Professional Australia (IAPA). "Customer-Centric Digital Transformation and Future-Ready Workforce", Commissioned Report. $20,000 

2020 - Current. GYC. "Sandbox Innovation", Technology Leasing. $100,000

2018 - 2021. "Future of Retail: Towards Loyalty Analytics Capability Building". Translational Research. $350,000

2019. "Food Innovation Maturity Model".  Translational Research. $209,000

2018. "Blockchain Technology", Translational Research. $50,000


My Qualifications

Education  

PhD in Operation Research and System, University of Warwick  

 

Professional Experience  

2020 - Current    Founder and Director, Digital Sustainability Knowledge Hub, UNSW

2014 – Current   Professor, School of Information Systems and Technology Management, UNSW  

2018 – Current   Deputy Head of School (Research), School of Information Systems and Technology Management, UNSW   

2018/1 – 2018/7 Acting Head of School, SISTM, UNSW  

2009 – 2014       Academic Director, Strategic Technology Management Institute, National University of Singapore  

2011 – 2014       Deputy Head, IS Department, National University of Singapore  

2000 – 2014       Assistant Professor and Associate Professor, IS Dept, School of Computing, National University of Singapore  


My Awards

Industry Engagement and Societal Impact Awards  

  • 2021  AIS Technology VISION Award, Association For Information Systems (AIS)

  • 2021  Winner, NSW Innovation Districts COVID-19 Challenge (partnership with PeepsRide; Dr Veronica Jiang and Xinyue Zhang) 

  • 2020  AIS Impact Award, Association For Information Systems (AIS)

  • 2020  AIS Technology VISION Award, Association For Information Systems (AIS)

 

Education Awards  

  • 2020  AIS COVID Learning Action Award, Association For Information Systems (AIS)

  • 2019  Innovations that Inspire Award (AACSB)

  • 2009  Annual Teaching Excellence Award Winner, National University of Singapore

  • 2006  Faculty Excellent Teacher Award Winner, National University of Singapore

  • 2006  Annual Excellent Teacher Award Winner, National University of Singapore

  • 2004  Annual Excellent Teacher Award Winner, National University of Singapore

  • 2003  Faculty Teaching Excellence Award Winner, National University of Singapore

 

Research Awards 

  • 2021   SDG Research Impact Award, UNSW Business School

  • 2021   Research Excellence Award, UNSW Business School

  • 2017   Best Practice Track Paper Award in International Conference on Information Systems, Association For Information Systems (AIS)

  • 2016   Nominated Best Paper Award in International Conference on Information Systems, Association For Information Systems (AIS)

  • 2016   Nominated Best European Research Paper of the Year Award, CIO CIty.com, Netherland  

  • 2011   Best Paper Runner-up, International Conference on Information Systems, Association For Information Systems (AIS)

  • 2010   Best Paper Award, Honourable-Mention, J of Strategic IS  

  • 2010   Best Paper Award, IEEE Transactions on Engineering Management  

  • 2007   Best Paper Runner-Up, International Conference on Information Systems 

  • 2004   Best Paper Runner-Up. Americas Conference on Information Systems, Association For Information Systems 

  • 2001   Best Theme Runner Up, International Conference on Information Systems (2001), Association For Information Systems   


My Research Activities

As a phenomenon-based case researcher, Shan’s made contributions to the Information Systems community by studying and documenting contemporary digitally-enabled phenomena through his substantial fieldwork over the last two decades in Asia. He frequently travels to developing economies in Asia where he studies indigenous perspectives of information systems practices. His empirical work, many published in a variety of journal outlets, has documented some of the most valuable digital transformation experiences arising from Asian businesses, cities, remote villages, and government agencies in its rapid development over the last two decades.   

Research Interests: Digital Enablement; Digital Sustainability; SDG and ESG; Strategy Visualization and Intelligence

 

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Location

Contact

93850475