Jialing is a Research Fellow at the International Centre for Future Health Systems (ICFHS). Jialing is currently leading research projects related to generating evidence of effective models that improve healthcare services delivery and health outcomes to further support better health systems, such as reviewing evidence of integrating digital health application data into electronic medical record systems to support care delivery and improve patient health outcomes, reviewing evidence of the effectiveness of multi-disciplinary care models on patient health outcomes, and understanding how primary care reforms impact the health systems and patients' health. Jialing's research interests include healthcare services utilisation and related outcomes, primary care and preventive care optimisation, multimorbidity, mental health and health systems.

Prior to joining ICFHS, Jialing spent 5+ years working and studying at the School of Population Health at UNSW as a Postdoc and PhD student. During this time, Jialing conducted a number of research projects related to healthcare service use in primary care and hospital settings and how policies impact the utilisation using population data (e.g. claims-based data, electronic medical records, and survey data). Jialing has research experience in vaccine and drug utilisation and outcomes studies.

Jialing also has experience in designing surveys, data and sample collection, and molecular epidemiology for antibiotic-resistant bacterial colonization among high-risk populations such as people living with HIV, people with diabetes, drug users, pregnant women, and children, as well as their relationship with surrounding environments. 

Jialing was trained as a public health practitioner. Previously, Jialing worked for multiple public health sectors and government organisations in both Australia and China.