Select Publications

Conference Papers

LLAMZON R; Tan F; Carter L, 2023, 'Policy as Alignment Apparatus: A Case Study of Cascading Policy Effects on a Healthcare Information System Implementation', Nanchang, China, presented at Pacific Asia Conference on Information Systems, Nanchang, China, 08 July 2023, https://aisel.aisnet.org/pacis2023/151

Lee BK; Tan F; Guo Z; Jeon S, 2022, 'The Red Queen Hypothesis and Improvisational Capabilities for Resilience: A Study of Korean Online Gaming Industry', Copenhagen, Denmark, pp. 2261 - 2261, presented at International Conferences on Information Systems, Copenhagen, Denmark, 09 December 2022 - 14 December 2022, https://aisel.aisnet.org/icis2022/is_implement/is_implement/10/

Lim E; Tan F; Ryan C, 2022, 'Controlling Your Own Story Using a Digital Identity Solution: Creation of Economic Identity for Financial Inclusion and Protection', Timisoara, Romania, pp. 1236 - 1236, presented at European Conference on Information Systems, Timisoara, Romania, 18 June 2022 - 24 June 2022, https://aisel.aisnet.org/ecis2022_rip/13/

Llamzon RB; Tan FTC; Carter L, 2022, 'Pied Pipers and Followers: Interorganisational Alignment in a Health Information System Implementation', in International Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation"

Batulan C; Tan FTC; Chan CML, 2021, 'Bridging the sustainability leadership chasm: A case study of the sustainability advantage program of the NSW government, Australia', in Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii, pp. 4775 - 4784, presented at Annual Hawaii International Conference on System Sciences, Hawaii, 05 January 2021, http://dx.doi.org/10.24251/HICSS.2021.579

Chan CML; Qiu D; Tan FTC, 2021, 'Smart community and social resilience: Reflection on the covid-19 pandemic', in Proceedings of the Annual Hawaii International Conference on System Sciences, Hawaii, pp. 2444 - 2453, presented at Annual Hawaii International Conference on System Sciences, Hawaii, 05 January 2021, http://dx.doi.org/10.24251/HICSS.2021.300

Llamzon RB; Tan FTC; Carter L; Mouzakis K; Vasa R, 2021, 'Treating Strategic Drift: Alignment Practices in Health Information Systems Implementations', in 42nd International Conference on Information Systems, ICIS 2021 TREOs: "Building Sustainability and Resilience with IS: A Call for Action"

Leong C; Felix T; Manju A, 2020, 'IS for Good – 10 years to SDG: Where we have been and where we need to go?', India, presented at International Conference on Information Systems (ICIS), India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/15/

Park HE; Tan B; Tan F; Ondrus J; Kato T, 2020, 'Hikikomori and technology-enabled escapism: An affordances and constraints perspective', in International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, Online, presented at International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Globa, Online, 12 December 2020 - 17 December 2020, https://aisel.aisnet.org/icis2020/societal_impact/societal_impact/1/

He Y; Tan F; Leong C; Huang J; Junio DRO, 2020, 'The role of intermediaries in smart city development - a tale in national innovation of one country two systems', in 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, presented at 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, 10 August 2020 - 14 August 2020, https://aisel.aisnet.org/amcis2020/global_dev/global_dev/3/

Edwards A; Smith S; Busch P; Winchester D; Tan F; Pang V, 2020, 'Critical learning from fires: An investigation of complexity in is-enabled emergency management', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/99/

Tan FTC; Ondrus J; Kato TA; Tan B, 2020, 'Digital transformation and the socially reclusive: A study of ICT and the hikikomori in Japan', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/219/

Llamzon RB; Tan FTC; Ractham P; Kaewkitipong L; Mouzakis K, 2020, 'Ecosystem governance in healthcare services: Case studies of innovation communities in ASEAN', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/117/

Hopkins E; Tan FTC; Chan CML; Leong C; Wright A, 2020, 'Digital platform-enabled community development: A case study of a private-public partnership sustainability initiative', in Proceedings of the Annual Hawaii International Conference on System Sciences, HICSS Conference Office, pp. 2313 - 2322, presented at Proceedings of the 53rd Hawaii International Conference on System Sciences, http://dx.doi.org/10.24251/hicss.2020.282

Lee BK; Tan F; jeon S, 2019, 'Complementarities in Platform Ecosystems: A Study of Coevolution of Made-in-Korea Digital Entertainment Phenomenon', in Proceedings of the 30th Australasian Conference on Information Systems (ACIS2019, Perth, Australia, pp. 617 - 623, presented at The 30th Australasian Conference on Information Systems (ACIS2019), Perth, Australia, 09 December 2019 - 11 December 2019, https://www.acis2019.org/Papers/ACIS2019_PaperFIN_127.pdf

Tan FTC; Zhang N; Zhu Z; Leong C, 2019, 'Toward smart city services in Beijing: A case study of platform-enabled public-private collaboration', in Ben Dhaou S; Carter L; Gregory M (eds.), Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Association for Computing Machinery (ACM), Melbourne, VIC Australia, pp. 513 - 515, presented at The 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV2019), Melbourne, VIC Australia, 03 April 2019 - 05 April 2019, http://dx.doi.org/10.1145/3326365.3326445

Schirrmacher NB; Ondrus J; Tan FTC; Loh YAC; Hardoon DR, 2019, 'Overcoming status quo bias: Nudging in a government-led digital transformation initiative', in 40th International Conference on Information Systems, ICIS 2019

Ng E; Grafton J; Tan B; Tan FTC, 2018, 'Doing more with less: The virality of IT-enabled frugal innovation', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/practice/Presentations/3/

Kim H; Tan F; Leong C; Kim DD; Ondrus J; Tan B, 2018, 'Value Co-creation in Digital Content Ecosystems: A Study of Hallyu', in Proceedings of the 39th International Conference on Information Systems (ICIS 2018), Association for Information Systems (AIS), San Francisco, California, presented at The 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, 13 December 2018 - 16 December 2018, https://aisel.aisnet.org/icis2018/governance/Presentations/13/

Lin S; Kim H; Tan F; Leong C, 2018, 'Navigating Value Co-Creation in Entertainment: A Netnography Study on the Wang Hong Ecosystem', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Association for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 August 2018 - 30 August 2018, https://aisel.aisnet.org/pacis2018/234

Ng E; Tan B; Sun Y; Tan FTC, 2018, 'Giving Customers Exactly What They Want: A Networked Perspective of IT-Enabled Mass Personalization', in ICIS 2017: Transforming Society with Digital Innovation

Ng E; Tan B; Sun Y; Tan FTC, 2018, 'Giving Customers Exactly What They Want: A Networked Perspective of IT-Enabled Mass Personalization', in ICIS 2017: Transforming Society with Digital Innovation

Kim DD; Tan FTC; Tan B; Ondrus J; Oh J, 2018, 'IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon', in ICIS 2017: Transforming Society with Digital Innovation

Kim DD; Tan FTC; Tan B; Ondrus J; Oh J, 2018, 'IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon', in ICIS 2017: Transforming Society with Digital Innovation

Xiao X; Chian Tan FT; Lim ETK; Henningsson S; Vatrapu R; Hedman J; Tan CW; Clemenson T; Mukkamala RR; Van Hillegersberg J, 2018, 'Sports Digitalization: An Overview and A Research Agenda', in ICIS 2017: Transforming Society with Digital Innovation

Xiao X; Chian Tan FT; Lim ETK; Henningsson S; Vatrapu R; Hedman J; Tan CW; Clemenson T; Mukkamala RR; Van Hillegersberg J, 2018, 'Sports Digitalization: An Overview and A Research Agenda', in ICIS 2017: Transforming Society with Digital Innovation

Muthukannan P; Tan FTC; Tan B; Leong C, 2018, 'The Concentric Development of the Financial Technology (Fintech) Ecosystem in Indonesia', in ICIS 2017: Transforming Society with Digital Innovation

Muthukannan P; Tan FTC; Tan B; Leong C, 2018, 'The Concentric Development of the Financial Technology (Fintech) Ecosystem in Indonesia', in ICIS 2017: Transforming Society with Digital Innovation

Schirrmacher NB; Ondrus J; Tan FTC, 2018, 'Towards a response to ransomware: Examining digital capabilities of the WannaCry attack', in Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Ng E; Tan B; Sun Y; Tan FTC, 2017, 'Giving Customers Exactly What They Want: A Networked Perspective of IT-Enabled Mass Personalization', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/ServiceScience/Presentations/9/

Kim DD; Tan FTC; Tan B; Ondrus J; Oh J, 2017, 'IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/Global-IS/Presentations/3/

Xiao X; Hedman J; Tan F; Tan CW; Lim ET; Clemmensen T; Henningsson S; Vatrapu R; Mukkamala RR; van Hillegersberg J, 2017, 'Sports Digitalization: A Review and A Research Agenda', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/General/Presentations/6/

Muthukannan P; Tan B; Tan FTC; Leong C, 2017, 'The Concentric Development of the Financial Technology (Fintech) Ecosystem in Indonesia', in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Association for Information Systems, Seuol, South Koera, presented at The 38th International Conference on Information Systems (ICIS 2017), Seuol, South Koera, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/TransformingSociety/Presentations/5/

Tan FT; Hedman J; Xiao X, 2017, 'Beyond ‘Moneyball’ to Analytics Leadership in Sports: An Ecological Analysis of FC Bayern Munich’s Digital Transformation', in Proceedings of the 23rd America Conference on Information Systems (AMCIS 2017), Association for Information Systems, Boston, MA, USA, presented at The 23rd America Conference on Information Systems (AMCIS 2017), Boston, MA, USA, 10 August 2017 - 12 August 2017, http://aisel.aisnet.org/amcis2017/StrategicIT/Presentations/10/

Lister T; Cahalane M; Tan F; Tan B; Saito L, 2017, 'The Yin-and-Yang of Collaborative Consumption Development: The Role of Ambidextrous IS Capabilities at Goget Carshare', in Proceedings of the 25th European Conference on Information Systems (ECIS 2017), Association for Information Systems, Guimarães, Portugal, pp. 3013 - 3024, presented at The 25th European Conference on Information Systems (ECIS 2017), Guimarães, Portugal, 05 June 2017 - 10 June 2017, https://aisel.aisnet.org/ecis2017_rip/50

Xia Z; Zhang W; Tan F; Feng X; Hadid A, 2016, 'An Accurate Eye Localization Approach For Smart Embedded System', in Lopez MB; Hadid A; Pietikainen M (eds.), 2016 SIXTH INTERNATIONAL CONFERENCE ON IMAGE PROCESSING THEORY, TOOLS AND APPLICATIONS (IPTA), IEEE, FINLAND, Oulu, presented at 6th International Conference on Image Processing Theory, Tools and Applications (IPTA), FINLAND, Oulu, 12 December 2016 - 15 December 2016, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000393589800058&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1

Tan FT; Pan SL; Liu JY, 2016, 'Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China’s LeEco', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 10 December 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1182&context=icis2016

Tan FT; Pan SL; Cui LL, 2016, 'IT-Enabled Social Innovation in China’s Taobao Villages: The Role of Netrepreneurs', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 10 December 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1251&context=icis2016

Tan FT; Lister T; Saito L; Cahalane M, 2016, 'Cultivating IT-Enabled Collaborative Consumption Ecosystem: A Service-Dominant Perspective of GoGet', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1107&context=pacis2016

Tan FT; Ky D; Tan B, 2016, 'Toward a Process Theory of IT-Enabled Frugal Innovation: The Role of Organizational Bricolage in Koufu Singapore', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1382&context=pacis2016

Fernando N; Tan FT; Vasa R; Mouzaki K; Aitken I, 2016, 'Examining Digital Assisted Living: Towards a Case Study of Smart Homes for the Elderly', in Proceedings of the 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey, presented at The 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey, 12 June 2016 - 15 June 2016, http://aisel.aisnet.org/ecis2016_rip/70

Tan FTC; Lu A; Land L; Choi BCF; Tan B, 2015, 'Collaborative Consumption On Mobile Applications: A Study Of Multi-sided Digital Platform GoCatch', in Proceedings of the 14th International Conference on Mobile Business (ICMB 2015), Association for Information Systems, Fort Worth, USA, presented at The 14th International Conference on Mobile Business (ICMB 2015), Fort Worth, USA, 12 December 2015 - 12 December 2015, http://aisel.aisnet.org/icmb2015/11

Tan FT; Tan BC; Sun Y, 2015, 'Social Shaping of Enterprise System Acquisition and Development: The Influence of Reference Users in XiZi Holdings', in Proceedings of the 36th International Conference of Information Systems (ICIS 2015), Association for Information Systems, Fort Worth, Texas, presented at The 36th International Conference of Information Systems (ICIS 2015), Fort Worth, Texas, 08 December 2015 - 13 December 2015, http://aisel.aisnet.org/icis2015/proceedings/ManagingIS/15/

Cheng D; Tan FT; Guo Z; Cahalane M, 2015, 'Developing ICT-Enabled Information Processing Capabilities for Combatting E-Commerce Identity Fraud: A Case Study of Trustev’s Social Fingerprinting Solution', in Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, presented at The 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, 05 July 2015 - 09 July 2015, http://aisel.aisnet.org/pacis2015/60/

Tan F; Tan B; Land LP, 2015, 'The Affordance of Gamification in Enabling a Digital Disruptor: A Case Study of the goCatch Taxi Booking App', in Proceedings of the 48th Annual Hawaii International Conference on System Sciences (HICSS 2015), IEEE Computer Society, Kauai, Hawaii, pp. 1197 - 1206, presented at The 48th Annual Hawaii International Conference on System Sciences (HICSS 2015), Kauai, Hawaii, 05 January 2015 - 08 January 2015, http://dx.doi.org/10.1109/HICSS.2015.145

Tan FT; Pan SL; Cui L, 2014, 'An Information Processing Perspective of Digital Social Innovation: Insights from China’s Taobao Villages', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/ConferenceTheme/16/

Hoon L; Vasa R; Mouzakis K; Tan FT; Fitzgerald M, 2014, 'Examining the Role of IS Affordances in Enabling Time Critical Clinical Practices: An Information Processing Perspective', in Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, presented at The 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, 08 December 2014 - 10 December 2014, http://hdl.handle.net/10292/8160

Tan FTC; Wang W; Tan B, 2014, 'Toward Management Innovation for IT-Enabled Operational Agility: A Dependencies Perspective', in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014), Association for Information Systems, Chengdu, China, presented at The 18th Pacific Asia Conference on Information Systems (PACIS 2014), Chengdu, China, 24 June 2014 - 28 June 2014

Tan FTC; Pan SL; Cui L, 2014, 'An information processing perspective of digital social innovation: Insights from China's taobao villages', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Xiao H; Tan FTC; Vasa R, 2014, 'The role of process integration for supply chain agility: An information processing perspective', in Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014


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