Quality of healthcare delivery
Consumer and community engagement in healthcare
Fields of Research (FoR)Health services and systems, Implementation science and evaluation, Allied health and rehabilitation science, Physiotherapy
Dr Louise Wiles is a Research Fellow and health services researcher, whose work focuses on the provision of safe and appropriate healthcare, and exploring novel ways (such as e-health) to implement health initiatives. Louise graduated with a Bachelor of Physiotherapy (Honours 1) from the University of South Australia in 2000, after which she worked clinically as a physiotherapist for over 12 years in both public and private sectors. In 2013,...view more
Dr Louise Wiles is a Research Fellow and health services researcher, whose work focuses on the provision of safe and appropriate healthcare, and exploring novel ways (such as e-health) to implement health initiatives. Louise graduated with a Bachelor of Physiotherapy (Honours 1) from the University of South Australia in 2000, after which she worked clinically as a physiotherapist for over 12 years in both public and private sectors. In 2013, Louise completed her PhD which used bibliometric and interview methods to quantitatively and qualitatively evaluate the evidence-base underpinning research published in a range of nursing and allied health professional journals in Australia. Continuing her work around quality and evidence-based practice in healthcare, Louise’s work on the CareTrack Kids project (NHMRC Partnership Grant APP 1065898) saw the development, testing, evaluation and analysis of over 450 quality indicators that were applied in a large-scale medical record audit of nearly 7000 Australian children. Louise was Project Manager for a study (“STANDING Collaboration”) within the NHMRC Program Grant Creating safe, effective systems of care: The translational challenge (APP1054146), which explored stakeholder perspectives on clinical practice guidelines through qualitative interviews, pilot tested a new method for developing clinical practice guidelines, and evaluated the process using multimethod analyses. Her recent projects include CareTrack Aged (NHMRC Project Grant APP1143223) which assessed the appropriateness of residents’ care and their quality of life in Australian residential aged care facilities, the development and pilot testing of an e-health self-management intervention for people recovering from breast cancer with ongoing pain (PECAN study), and leading a systematic review of ‘Consumer engagement in health care policy, research and services: methods and effects’ using a novel approach to partner with stakeholders across all stages of the review process.
My Research Activities
Louise's research interests include the appropriateness (quality) of healthcare delivery, e-health and consumer engagement.
The ultimate objective of my research streams is to co-create scientifically accurate and meaningful interventions with, and for, consumers and healthcare professionals.
My Research Supervision
Areas of supervision
Through my research and the supervision of research students, it is my aim to explore opportunities for, and to co-design and implement interventions to improve the quality (evidence-base) of healthcare delivery in tandem with the consumer experience.
Macquarie University MD Research Program candidate: Appropriate healthcare delivery and methods of measurement in residential aged care facilities (Co-Supervisor, 2020 to present)
Macquarie University MD Research Program candidate: The experiences of older people and their carers during the admission process to a residential aged care facility (Co-Supervisor, 2020 to present)
University of South Australia Masters by Research candidate: The meaning breast cancer survivors ascribe to their pain (Co-Supervisor, 2019 to present).
- Member of Australian Health Practitioner Regulation Agency (registration 2001 to present), Australian Physiotherapy Association (APA) (2000 to present), Guidelines International Network (G-I-N Tech working group) (2016 to present), Health Services Research Association Australia and New Zealand (HSRAANZ) (2019 to 2021).
- Foundation member of the Australian Consortium for Aged Care – Research and Translation for the 21st Century (ACAC). ACAC is a collaborative research concentration among Macquarie University's Australian Institute of Health Innovation (AIHI), the South Australian Health and Medical Research Institute (SAHMRI) Registry of Older South Australians (ROSA), and the University of Queensland.
- Panel member (Physiotherapy) of the South Australian Civil and Administrative Tribunal (formerly SAHPT) (2019 to present)
- Expert Panel member for STAAR‐SA. State Action on Avoidable Rehospitalisation and Unplanned Admissions: An Integrated Knowledge Translation project across SA (2020 to 2022)
- Reviewer for academic journals: PLOS ONE, BMJ Open, Health Expectations, Patient Education and Counseling, Physiotherapy Research International, Physiotherapy Theory and Practice, Physical Therapy.
- Panel member (Physiotherapy) of the South Australian Health Practitioners’ Tribunal (SAHPT) (2013 to 2019)
- Guest member of South Australian Health and Medical Research Institute (SAHMRI) Consumer and Community Engagement Committee 2017 – 2018