Select Publications
Book Chapters
2024, 'Developing performance measurement research that matters: strategies for practice and policy impact', in Lillis AM; Grafton J (ed.), Handbook on Performance Measurement for Management Control, pp. 299 - 316, http://dx.doi.org/10.4337/9781803920672.00027
,Journal articles
2024, 'How senior managers use interactive control to manage strategic uncertainties: An attention-based view', Management Accounting Research, 62, http://dx.doi.org/10.1016/j.mar.2023.100864
,2023, 'The impact of business model workforce configurations on value creation and value appropriation in the Australian aged care sector', Australian Journal of Management, 48, pp. 495 - 523, http://dx.doi.org/10.1177/03128962221109279
,2023, 'Using public inquiries as a data source for accounting research: A systematic review', The European Accounting Review, http://dx.doi.org/10.1080/09638180.2023.2180765
,2023, 'The quality effects of agency staffing in residential aged care', Australasian Journal on Ageing, 42, pp. 195 - 203, http://dx.doi.org/10.1111/ajag.13132
,2022, 'Considering the new minimum staffing standards for Australian residential aged care', Australian Health Review, 46, pp. 391 - 397, http://dx.doi.org/10.1071/AH21160
,2019, 'Control and empowerment as an organising paradox: implications for management control systems', Accounting, Auditing and Accountability Journal, http://dx.doi.org/10.1108/AAAJ-11-2017-3223
,Conference Papers
2019, 'Strategic management system engagement and strategic cognition', in Klein G; Militello L (ed.), San Francisco, CA, USA, presented at 14th International Conference on Naturalistic Decision Making, San Francisco, CA, USA, 18 June 2019
,Conference Presentations
2024, 'Care as a response to paradoxical experiences of empowerment and control: a study in residential aged care', presented at Monforma 2024, 27 November 2024
,2022, 'Translating Strategy Using A Balanced Scorecard', presented at The EdukCircle 26th International Convention on Business: Accounting and Finance, 19 November 2022
,2022, 'Translating Strategy Using a Balanced Scorecard: A Mental Models Approach', presented at AFAANZ Conference 2022, Melbourne, Australia, 03 July 2022 - 05 July 2022
,2019, 'The role of meetings in the control of managerial attention', presented at The 9th Asia-Pacific Interdisciplinary Research in Accounting Conference, Auckland, New Zealand, 01 July 2019
,2018, 'Management control systems and managerial attention', presented at 11th Conference on New Directions in Management Accounting, 12 December 2018 - 14 December 2018
,2018, 'Management control systems and managerial attention', presented at Monforma 2018, 22 November 2018 - 23 November 2018
,2018, 'Empowering employees in the aged care sector', presented at Tasmanian Dementia Symposium, 21 September 2018 - 21 September 2018, http://www.utas.edu.au/wicking/tds
,2018, 'Management control for decentralised aged care operations', presented at 4th International Conference of Long-Term Care Directors and Administrators, 01 August 2018 - 03 August 2018, http://cepar.edu.au/news-events/events/4th-international-conference-long-term-care-directors-and-administrators
,2018, 'Management control systems and managerial attention', presented at AFAANZ Conference, 01 July 2018 - 03 July 2018
,2018, 'Management control systems and managerial attention', presented at Emerging Management Accounting Scholars Symposium II, 19 April 2018 - 20 April 2018, https://business.illinois.edu/accountancy/events/symposium/emas-2018-2/
,2017, 'Cause and effect: how strategic performance measurement systems shape and reflect managers’ causal mental models', presented at 9th Conference on Performance Measurement and Management Control, 13 September 2017 - 15 September 2017
,2015, 'The paradox of management control and employee empowerment', presented at Monforma 2015, 11 February 2015 - 13 February 2015
,2013, 'An organising paradox – management control and four forms of employee empowerment', presented at 36th European Accounting Association Annual Congress, 06 May 2013 - 08 May 2013
,2012, 'The paradox of management control and employee empowerment', presented at Interdisciplinary Perspectives on Accounting Conference, 11 July 2012 - 13 July 2012
,2012, 'The paradox of management control and employee empowerment', presented at AFAANZ Conference, 01 July 2012 - 03 July 2012
,Reports
2023, Australia's Aged Care Sector: Full-Year Report (2022-23), http://hdl.handle.net/10453/173661
,2023, Australia's Aged Care Sector: Mid-Year Report (2022-23), http://hdl.handle.net/10453/170529
,2022, Australia's Aged Care Sector: Full-Year Report (2021-22), https://opus.lib.uts.edu.au/handle/10453/163697
,2022, Support at Home: response to the Department of Health and Aged Care discussion paper (October 2022), https://opus.lib.uts.edu.au/handle/10453/164333
,2022, Support at Home: a Commentary on the design of the proposed unified program, http://hdl.handle.net/10453/162149
,2022, Australia’s Aged Care Sector: Mid-Year Report (2021-22), http://hdl.handle.net/10453/157405
,Theses / Dissertations
2017, Are you thinking what I'm thinking? Explaining the relation between management control systems and managers' causal mental models, http://hdl.handle.net/10453/116791
,Working Papers
2022, Set Up To Fail: Systemic Problems in the Business Model of In-Home Aged Care, http://dx.doi.org
,2019, Translating strategy using a Balanced Scorecard: a mental models approach, http://dx.doi.org
,2018, How senior managers use interactive control systems to manage strategic uncertainties: An attention-based view, http://dx.doi.org
,2018, Inside the packaging: studying management control design as a problem-solving process, http://dx.doi.org
,Media
2022, The pros and cons of the new Support at Home Program, Adbourne Publishing, https://issuu.com/adbourne/docs/aged_care_today_magazine_summer_final
,2022, Cash splash for aged care, but who pays for services in a new home care system?, James Martin Institute for Public Policy, https://thepolicymaker.jmi.org.au/cash-splash-for-aged-care-but-who-pays-for-services-in-a-new-home-care-system/
,2020, Workers strike balance between empowerment and control, https://www.smh.com.au/business/workplace/workers-strike-balance-between-empowerment-and-control-20200106-p53p84.html
,Preprints
Using Public Inquiries as a Data Source for Accounting Research: A Systematic Review, http://dx.doi.org/10.2139/ssrn.4349248
,