Select Publications
Conference Presentations
2001, '“It’s all your fault!”: Attributions and Legal-Claiming', presented at Society for Industrial and Organizational Psychology 2001, San Diego, CA, USA
,2001, 'The virtual employee: Extending human resource principles to Internet organizations', presented at Summit del Sol Conference 2001, Tucson, AZ, USA
,2000, 'Effects of Service Delivery Mode and Mechanism on Customers’ Perceptions in Co-Production', presented at Academy of Management Meetings, Toronto, Canada
,2000, 'Employee litigation: The influence of attributions and social support in legal-claiming intentions', presented at Summit del Sol Conference 2000, Tucson, AZ, USA
,2000, 'Managing wait time: Effects of different types of waiting lines', presented at Society for Industrial and Organizational Psychology 2000, New Orleans, LA, USA
,1999, 'Effects of explanations and waiting duration information on perception of service delivery delays', presented at Summit del Sol Conference 1999, Tempe, AZ
,1999, 'Effects of explanations and waiting duration information on perceptions of service delivery delays', presented at Academy of Management Meetings, Chicago, IL
,1998, 'The relationship between time constraints and time pressure', presented at Annual meeting of the Society for Judgment and Decision Making 1998, Dallas, TX, USA
,1997, 'In pursuit of a model of perceived time pressure', presented at Annual meeting of the Society for Judgment and Decision Making 1997, Philadelphia, PA, USA
,Reports
2014, Developing a mentally healthy workplace: A review of the literature, Mental Health Commission, Australian Government, http://www.mentalhealthcommission.gov.au/media/116414/Developing%20a%20mentally%20healthy%20workplace_Final%20November%202014.docx
,Datasets
2012, Mistreatment by Patients and Their Families Measure, http://dx.doi.org/10.1037/t08575-000
,2012, Team Climate of Authenticity Measure, http://dx.doi.org/10.1037/t08574-000
,2011, Leadership Matters: Getting the Process Right in Healthcare Teams, http://dx.doi.org/10.1037/e518362013-065
,1998, The relationship between time constraints and time pressure, http://dx.doi.org/10.1037/e683302011-028
,1997, In pursuit of a model of perceived time pressure, http://dx.doi.org/10.1037/e683282011-001
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