Select Publications
Book Chapters
2023, 'Building an ESG Decision-Making System Challenges and Research Directions', in Advances in Complex Decision Making: Using Machine Learning and Tools for Service-Oriented Computing, pp. 38 - 51, http://dx.doi.org/10.1201/9781003340621-3
,2015, 'Measuring Appeal in Human Computer Interaction: A Cognitive Neuroscience-Based Approach', in Davis FD; Riedl R; vom Brocke J; Léger P-M; Randolph AB (ed.), Lecture Notes in Information Systems and Organisation (Volume 10), Springer, pp. 515 - 534, http://dx.doi.org/10.1007/1-4020-8095-6_28
,2009, 'E-Government Implementation', in E-Government Diffusion, Policy, and Impact, IGI Global, pp. 60 - 88, http://dx.doi.org/10.4018/978-1-60566-130-8.ch005
,2008, 'Managing Stakeholder Interests in E-Government Implementation', in Electronic Government, IGI Global, pp. 3262 - 3282, http://dx.doi.org/10.4018/978-1-59904-947-2.ch242
,2006, 'E-government implementation: Balancing collaboration and control in stakeholder management', in Hunter MG; Tan FB (ed.), Advanced Topics in Global Information Management, IGI Global, pp. 353 - 380, http://dx.doi.org/10.4018/978-1-59140-923-6.ch016
,2005, 'Selling singapore's e-lifestyle initiative to late adopters', in Marshall S; Taylor W; Yu X (ed.), Encyclopedia of Developing Regional Communities with Information and Communication Technology, IGI Global, pp. 635 - 639, http://dx.doi.org/10.4018/978-1-59140-575-7.ch113
,2004, 'The Infocomm Development Authority Of Singapore (IDA)', in Pan SL (ed.), Managing Strategic Enterprise Systems and E-government Initiatives in Asia, World Scientific Publishing Company Incorporated, pp. 103 - 118
,Journal articles
2024, 'Infectious Confidence: Unraveling the Effects of Confidence Contagion on Overfunding in Equity Crowdfunding', MIS Quarterly, https://misq.umn.edu/infectious-confidence-unraveling-the-effects-of-confidence-contagion-on-overfunding-in-equity-crowdfunding.html
,2024, 'Knowledge trajectory of eSports as an emerging field of research', Industrial Management and Data Systems, 124, pp. 1531 - 1557, http://dx.doi.org/10.1108/IMDS-06-2023-0423
,2024, 'Turning the Wheels of Engagement: Evidence from Entertainment Live Streaming', Journal of the Academy of Marketing Science
,2024, 'Untangling the Recursive Relationship Between Workplace Surveillance Usage and Employee Performance', Academy of Management Proceedings, 2024, http://dx.doi.org/10.5465/amproc.2024.19716abstract
,2023, 'Disentangling consumers’ negative reactions to impulse buying in the context of in-app purchase: Insights from the affect-behavior-cognition model', Electronic Commerce Research and Applications, 62, http://dx.doi.org/10.1016/j.elerap.2023.101328
,2023, 'How Trust Incongruence Affects Continuance Intention in Peer-to-Peer Accommodation Service: Transaction and Consumption Risks as Moderators', Industrial Management + Data Systems, 123, pp. 2882 - 2908, http://dx.doi.org/10.1108/IMDS-10-2022-0592
,2023, 'Preparing Ecosystems for Platformization: Insights from Multiple Case Studies.', Information Systems Journal: an international journal promoting the study and practice of information systems, http://dx.doi.org/10.1111/isj.12467
,2023, 'Theorizing Moderation in the Configurational Approach: A Guide for Identifying and Interpreting Moderating Influences in QCA', Information Systems Journal: an international journal promoting the study and practice of information systems, pp. 1 - 26, http://dx.doi.org/10.1111/isj.12439
,2023, 'Unveiling the Formation of Conspiracy Theory on Social Media: A Discourse Analysis', Journal of Information Technology, http://dx.doi.org/10.1177/02683962231175923
,2023, 'Unraveling the Impact of Mobile Application Usage on Users’ Health Status: Insights from the Conservation of Resources Theory', Journal of the Association for Information Systems, 24, pp. 452 - 489, http://dx.doi.org/10.17705/1jais.00808
,2023, 'Blockchain Innovations: Technological Applications and Management Challenges', Information and Management, http://dx.doi.org/10.1016/j.im.2023.103756
,2023, 'Is Algorithm Aversion WEIRD? A Cross-Country Comparison of Individual-Differences and Algorithm Aversion', Journal of Retailing and Consumer Services, 72, pp. 103259 - 103259, http://dx.doi.org/10.1016/j.jretconser.2023.103259
,2023, 'Toward a taxonomy of corporate data protection malpractices and their causal mechanisms: A regulatory view', Journal of Information Technology, 38, pp. 319 - 333, http://dx.doi.org/10.1177/02683962231155937
,2023, 'Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies', Journal of Business Research, 154, http://dx.doi.org/10.1016/j.jbusres.2022.113330
,2022, 'Towards an evolutionary view of innovation diffusion in open innovation ecosystems', Industrial Management and Data Systems, 122, pp. 1757 - 1786, http://dx.doi.org/10.1108/IMDS-11-2021-0686
,2022, 'Advancing Health-Related Abilities and Behaviors via Health Apps: A Large-Scale Survey from Self-Regulation Perspective', Internet Research, 32, http://dx.doi.org/10.1108/INTR-09-2020-0485
,2022, 'What Piques Users’ Curiosity on Open Innovation Platforms? An Analysis Based on Mobile App Stores', Information Systems Frontiers: a journal of research and innovation
,2022, 'Promoting users’ smartphone avoidance intention: the role of health beliefs', Industrial Management and Data Systems, 122, pp. 963 - 982, http://dx.doi.org/10.1108/IMDS-07-2020-0420
,2022, 'Beyond AI-powered context-aware services: the role of human–AI collaboration', Industrial Management and Data Systems, http://dx.doi.org/10.1108/IMDS-03-2022-0152
,2022, 'Do Social Dominance-Based Faultlines Help or Hurt Team Performance in Crowdsourcing Tournaments?', Journal of Management Information Systems, 39, pp. 247 - 275, http://dx.doi.org/10.1080/07421222.2021.2023403
,2022, 'Effects of age on live streaming viewer engagement: a dual coding perspective', Journal of Management Analytics, 9, pp. 435 - 447, http://dx.doi.org/10.1080/23270012.2022.2156303
,2022, 'Explaining Persistent Ineffectiveness in Professional Online Communities: Multilevel Tensions and Misguided Coping Strategies.', Journal of the Association for Information Systems, 23, pp. 372 - 400, http://dx.doi.org/10.17705/1jais.00726
,2021, 'Image Analytics: A Consolidation of Visual Feature Extraction Methods.', Journal of Management Analytics
,2021, 'Big Data for Big Insights: Quantifying the Adverse Effect of Air Pollution on the Tourism Industry in China', Journal of Travel Research, http://dx.doi.org/10.1177/00472875211047272
,2021, 'Exploring the impact of initial herd on overfunding in equity crowdfunding', Information and Management, http://dx.doi.org/10.1016/j.im.2020.103269
,2020, 'Disentangling Utilitarian and Hedonic Consumption Behavior in Online Shopping: An Expectation Disconfirmation Perspective', Information and Management, 57, http://dx.doi.org/10.1016/j.im.2019.103199
,2019, 'The sharing economy: promises and challenges', Internet Research, 29, pp. 993 - 995, http://dx.doi.org/10.1108/INTR-10-2019-552
,2019, 'Business on Chain: A Comparative Case Study of Five Blockchain-Inspired Business Models', Journal of the Association for Information Systems, 20, pp. 1308 - 1337
,2018, 'Using the Elaboration Likelihood Model to Examine Online Persuasion through Website Design', Information and Management, 55, pp. 807 - 821, https://doi.org/10.1016/j.im.2018.03.009
,2018, 'Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs', Decision Support Systems, 109, pp. 50 - 60, http://dx.doi.org/10.1016/j.dss.2017.12.010
,2018, 'Disentangling Digital Platform Competition: The Case of UK Mobile Payment Platforms', Journal of Management Information Systems, 35, pp. 180 - 219, http://dx.doi.org/10.1080/07421222.2018.1440772
,2017, 'Self-Reevaluation and Anticipated Regret Did Not Change Attitude, Nor Perceived Distance in an Online Context', Frontiers in Psychology, 7, pp. 2038, http://dx.doi.org/10.3389/fpsyg.2016.02038
,2017, 'The art of appeal in electronic commerce: Understanding the impact of product and website quality on online purchases', Internet Research, 27, pp. 752 - 771, http://dx.doi.org/10.1108/IntR-09-2016-0280
,2017, 'Investigating the Impact of Gender Differences on Alleviating Distrust via Electronic Word-of-Mouth', Industrial Management & Data Systems, 117, pp. 620 - 642, http://dx.doi.org/10.1108/IMDS-04-2016-0150
,2017, 'Traversing knowledge networks: an algorithmic historiography of extant literature on the Internet of Things (IoT)', Journal of Management Analytics, 4, pp. 3 - 34, http://dx.doi.org/10.1080/23270012.2016.1214540
,2016, 'Towards a framework of digital platform competition: A comparative study of monopolistic & federated mobile payment platforms', Journal of Theoretical and Applied Electronic Commerce Research, 11, pp. 50 - 64, http://dx.doi.org/10.4067/S0718-18762016000300005
,2012, 'Advancing public trust relationships in electronic government: The Singapore E-Filing journey', Information Systems Research, 23, pp. 1110 - 1130, http://dx.doi.org/10.1287/isre.1110.0386
,2007, 'E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management', International Journal of Electronic Government Research, 3, pp. 1 - 28, http://dx.doi.org/10.5465/AMR.1991.4279496
,2007, 'Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project', International Journal of Electronic Government Research, 3, pp. 61 - 84, http://search.proquest.com/docview/222734820?accountid=12763
,2006, 'Customer relationship management (CRM) in e-government: a relational perspective', Decision Support Systems, 42, pp. 237 - 250, http://dx.doi.org/10.1016/j.dss.2004.12.001
,2005, 'Managing knowledge conflicts in an interorganizational project: A case study of the infocomm development authority of Singapore', Journal of the American Society for Information Science and Technology, 56, pp. 1187 - 1199, http://dx.doi.org/10.1002/asi.20222
,2005, 'Managing stakeholder interests in e-government implementation: Lessons learned from a Singapore e-government project', Journal of Global Information Management, 13, pp. 31 - 53, http://dx.doi.org/10.4018/jgim.2005010102
,2005, 'Managing user acceptance towards enterprise resource planning (ERP) systems - Understanding the dissonance between user expectations and managerial policies', European Journal of Information Systems, 14, pp. 135 - 139, http://dx.doi.org/10.1057/palgrave.ejis.3000531
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