Select Publications
Journal articles
2023, 'Looking Back, Looking Forward: A Study Protocol for a Mixed-Methods Multiple-Case Study to Examine Improvement Sustainability of Large-Scale Initiatives in Tertiary Hospitals', Healthcare (Switzerland), 11, pp. 2175, http://dx.doi.org/10.3390/healthcare11152175
,2023, 'Implementing health system improvement: Resources and strategies for interprofessional teams', BMJ Open Quality, 12, pp. e001896, http://dx.doi.org/10.1136/bmjoq-2022-001896
,2023, 'A Gateway Framework to Guide Major Health System Changes Comment on “‘Attending to History’ in Major System Change in Healthcare in England: Specialist Cancer Surgery Service Reconfiguration”', International Journal of Health Policy and Management, 12, pp. 7681, http://dx.doi.org/10.34172/ijhpm.2023.7681
,2022, 'Sustaining improvement of hospital-wide initiative for patient safety and quality: A systematic scoping review', BMJ Open Quality, 11, pp. e002057, http://dx.doi.org/10.1136/bmjoq-2022-002057
,2022, 'Optimising outcomes for complex trauma survivors: assessing the motivators, barriers and enablers for implementing trauma informed practice within a multidisciplinary health setting', BMC Health Services Research, 22, pp. 434, http://dx.doi.org/10.1186/s12913-022-07812-x
,2022, 'Large scale healthcare facility redevelopment: A scoping review', International Journal of Health Planning and Management, 37, pp. 691 - 714, http://dx.doi.org/10.1002/hpm.3378
,2020, 'Improving knowledge translation for increased engagement and impact in healthcare', BMJ Open Quality, 9, pp. e000983, http://dx.doi.org/10.1136/bmjoq-2020-000983
,2020, 'The embedded health management academic: A boundary spanning role for enabling knowledge translation comment on “cihr health system impact fellows: Reflections on ‘driving change’ within the health system”', International Journal of Health Policy and Management, 9, pp. 170 - 174, http://dx.doi.org/10.15171/ijhpm.2019.108
,2020, 'Patient feedback: Listening and responding to patient voices', Patient Experience Journal, 7, pp. 13 - 19, http://dx.doi.org/10.35680/2372-0247.1370
,2019, 'Health system redesign: Changing thoughts, values, and behaviours for the co-production of a safety culture', International Journal of Health Planning and Management, 34, pp. 1477 - 1484, http://dx.doi.org/10.1002/hpm.2798
,2019, 'Brilliant health service management: challenging perceptions and changing HR practices in health services', Asia Pacific Journal of Human Resources, 57, pp. 174 - 190, http://dx.doi.org/10.1111/1744-7941.12189
,2019, 'What is the professional identity of allied health managers?', Asia Pacific Journal of Health Management, 14, http://dx.doi.org/10.24083/APJHM.V14I1.219
,2018, 'How to improve healthcare? Identify, nurture and embed individuals and teams with “deep smarts”', Journal of Health Organization and Management, 32, pp. 135 - 143, http://dx.doi.org/10.1108/jhom-09-2017-0244
,2018, 'It takes two to tango: Customization and standardization as colluding logics in healthcare: Comment on “(re) making the procrustean bed standardization and customization as competing logics in healthcare”', International Journal of Health Policy and Management, 7, pp. 183 - 185, http://dx.doi.org/10.15171/ijhpm.2017.77
,2017, 'Empirical exploration of brilliance in health care: Perceptions of health professionals', Australian Health Review, 41, pp. 336 - 343, http://dx.doi.org/10.1071/AH16047
,2016, 'Balancing Yin and Yang: the development of a framework using Participatory Action Research for the Translation and Implementation (Part 1) of new practices', ASIA PACIFIC JOURNAL OF HEALTH MANAGEMENT, 11, pp. 14 - 24, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000378409800003&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
,2016, 'Hospital employees' perceptions of fairness and job satisfaction at a time of transformational change', Australian Health Review, 40, pp. 292 - 298, http://dx.doi.org/10.1071/AH15031
,2015, 'Finding brilliance using positive organizational scholarship in healthcare', Journal of Health Organization and Management, 29, pp. 750 - 777, http://dx.doi.org/10.1108/JHOM-11-2013-0256
,2015, 'Trialability, observability and risk reduction accelerating individual innovation adoption decisions', Journal of Health Organization and Management, 29, pp. 271 - 294, http://dx.doi.org/10.1108/JHOM-08-2013-0171
,2011, 'Can that work for us? Analysing Organisational, Group and Individual Factors for Successful Health Services Innovation', ASIA PACIFIC JOURNAL OF HEALTH MANAGEMENT, 6, pp. 29 - 38, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000214925800005&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
,2011, 'Health services innovation: Evaluating process changes to improve patient flow', International Journal of Healthcare Technology and Management, 12, pp. 280 - 292, http://dx.doi.org/10.1504/IJHTM.2011.040479
,