Select Publications
Conference Papers
2006, 'Enterprise resource planning (ERP) in Australian Manufacturing Companies', in Proceedings of the 2nd International Intelligent Logistics Systems Conference, Intercontinental Hotel Bangkok, presented at 7th Asia Pacific Industrial Engineering and Management Systems Conference and the 9th Asia Pacific Division Meeting of the International Foundation for Production Research, Intercontinental Hotel Bangkok, 17 December 2006 - 20 December 2006
,2006, 'Green supply chain management practices and operational performance in Australian companies', in Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, presented at Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, 06 December 2006 - 09 December 2006
,2006, 'Logistics technology transfer model (LTTM)', in Kennedy J; Di Milia L (ed.), Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, pp. 1 - 19, presented at Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, 06 December 2006 - 09 December 2006
,2006, 'Survey of logistics performance and adoption of logistics technology in Omani companies', in Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, presented at Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, 06 December 2006 - 09 December 2006
,2006, 'Business excellence in services and education', in Corporate Governance, Hang Seng School of Commerce, Hong Kong, presented at Corporate Governance, Hang Seng School of Commerce, Hong Kong, 10 April 2006 - 12 April 2006
,2005, 'The impact of E-commerce on small and medium sized enterprises (SME) in Australia', in Engaging the multiple contexts of management: convergence and divergence of management theory and practice, Canberra, presented at Engaging the multiple contexts of management: convergence and divergence of management theory and practice, Canberra, 07 December 2005 - 10 December 2005
,2005, 'Linking total quality management and business performance in Australian Companies', in Ho SKM; Tang X-F; Liu Y-Z (eds.), TQM and 6-Sigma for Competitiveness, Shanghai, China, pp. 1 - 6, presented at TQM and 6-Sigma for Competitiveness, Shanghai, China, 28 March 2005 - 30 March 2005
,2004, 'ISO 9000 and its contribution towards total quality management', in Operations Management and Advanced Technology: Integration for Success, Gold Coast, Qld, presented at Operations Management and Advanced Technology: Integration for Success, Gold Coast, Qld, 08 December 2004 - 10 December 2004
,2004, 'Total quality management (TQM) and organisational performance in Australian service companies.', in Edvardsson B; Gustafsson A; Brown SW; Johnston R (eds.), Service Excellence in Management: Interdisciplinary Contributions, Karlstad, Sweden, pp. 137 - 146, presented at Service Excellence in Management: Interdisciplinary Contributions, Karlstad, Sweden, 15 June 2004 - 18 June 2004
,2003, 'An exploratory study of the manufacturing strategy process in practice', in Surfing the waves: management challenges, management solutions, Fremantle, WA, presented at Surfing the waves: management challenges, management solutions, Fremantle, WA, 02 December 2003 - 05 December 2003
,2003, 'The development of quality management in Australia', in CARS and FOF 2003, Kuala Lumpur, Malayasia, presented at CARS and FOF 2003, Kuala Lumpur, Malayasia, 22 July 2003 - 24 July 2003
,2003, 'The effect of total quality management (TQM) on performance of companies', in CARS and FOF 2003, Kuala Lumpur, Malayasia, presented at CARS and FOF 2003, Kuala Lumpur, Malayasia, 22 July 2003 - 24 July 2003
,2002, 'An empirical study on manufacturing resources planning (MRPII) practices in Australia', in 7th International Conference on Manufacturing and Management PCM`2002, Bangkok, Thailand, presented at 7th International Conference on Manufacturing and Management PCM`2002, Bangkok, Thailand, 27 November 2002 - 29 November 2002
,2002, 'Total quality management in small business in the service industry', in 7th International Conference on Manufacturing and Management PCM`2002, Bangkok, Thailand, presented at 7th International Conference on Manufacturing and Management PCM`2002, Bangkok, Thailand, 27 November 2002 - 29 November 2002
,2002, 'The relationship between total quality management practices and organisational performance in service organisations', in Change Management - 7th Intnl Conference on ISO 9000 and TQM, Melbourne, presented at Change Management - 7th Intnl Conference on ISO 9000 and TQM, Melbourne, 02 April 2002 - 04 April 2002
,2001, 'Investigation of employee involvement in quality service programs in Australian hotel industry.', in International Conference on Mechanical Engineering, Dhaka, Bangladesh, presented at International Conference on Mechanical Engineering, Dhaka, Bangladesh, 26 December 2001 - 28 December 2001
,2001, 'Quality management practices in health service programs.', in International Conference on Mechanical Engineering, Dhaka, Bangladesh, presented at International Conference on Mechanical Engineering, Dhaka, Bangladesh, 26 December 2001 - 28 December 2001
,2000, 'Quality management in service organisations', in 2000 pacific conference on manufacturing, Southfield - Detroit, Michigan, USA, presented at pacific conference on manufacturing 2000, Southfield - Detroit, Michigan, USA, 06 September 2000 - 08 September 2000
,2000, 'Value of ISO9000 series of standards', in 2000 pacific conference on manufacturing, Southfield - Detroit, Michigan, USA, presented at pacific conference on manufacturing 2000, Southfield - Detroit, Michigan, USA, 06 September 2000 - 08 September 2000
,2000, 'A sequential manufacturing investment using real option framework', in ICME 2000: 8th International Conference on Manufacturing Engineering, Sydney, presented at ICME 2000: 8th International Conference on Manufacturing Engineering, Sydney, 27 August 2000 - 30 August 2000
,1999, 'Implementation of total quality management - critical success factors', in 2nd world manufacturing congress 1999, University of Durham, UK, presented at 2nd world manufacturing congress 1999, University of Durham, UK, 27 September 1999 - 30 September 1999
,1999, 'Quality management practices in Australian universities', in 2nd UICEE annual conference on engineering education. Networking in engineering education, Auckland, New Zealand, presented at 2nd UICEE annual conference on engineering education. Networking in engineering education, Auckland, New Zealand, 10 February 1999 - 13 February 1999
,1997, 'Linking total quality management practices to organisational performance', in Manufacturing Technology Towards 2000, Cairns, Qld, presented at Manufacturing Technology Towards 2000, Cairns, Qld, 15 September 1997 - 17 September 1997
,1997, 'Quality management practices in service organisations in Australia', in Int Conference on Production Research, Osaka, Japan, pp. 1196 - 1199, presented at International Conference on Production Research, Osaka, Japan, 04 August 1997 - 08 August 1997
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