Select Publications
Conference Papers
, 2006, 'Enterprise resource planning (ERP) in Australian Manufacturing Companies', in Proceedings of the 2nd International Intelligent Logistics Systems Conference, 7th Asia Pacific Industrial Engineering and Management Systems Conference and the 9th Asia Pacific Division Meeting of the International Foundation for Production Research, Intercontinental Hotel Bangkok, presented at
, 2006, 'Green supply chain management practices and operational performance in Australian companies', in Management, Pragmatism, Philosophy, Priorities, Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, presented at
, 2006, 'Logistics technology transfer model (LTTM)', in Kennedy J; Di Milia L (ed.), Management, Pragmatism, Philosophy, Priorities, Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, pp. 1 - 19, presented at
, 2006, 'Survey of logistics performance and adoption of logistics technology in Omani companies', in Management, Pragmatism, Philosophy, Priorities, Management, Pragmatism, Philosophy, Priorities, Capricorn Coast, Central Queensland, presented at
, 2006, 'Business excellence in services and education', in Corporate Governance, Corporate Governance, Hang Seng School of Commerce, Hong Kong, presented at
, 2005, 'The impact of E-commerce on small and medium sized enterprises (SME) in Australia', in Engaging the multiple contexts of management: convergence and divergence of management theory and practice, Engaging the multiple contexts of management: convergence and divergence of management theory and practice, Canberra, presented at
, 2005, 'Linking total quality management and business performance in Australian Companies', in Ho SKM; Tang X-F; Liu Y-Z (eds.), TQM and 6-Sigma for Competitiveness, TQM and 6-Sigma for Competitiveness, Shanghai, China, pp. 1 - 6, presented at
, 2004, 'ISO 9000 and its contribution towards total quality management', in Operations Management and Advanced Technology: Integration for Success, Operations Management and Advanced Technology: Integration for Success, Gold Coast, Qld, presented at
, 2004, 'Total quality management (TQM) and organisational performance in Australian service companies.', in Edvardsson B; Gustafsson A; Brown SW; Johnston R (eds.), Service Excellence in Management: Interdisciplinary Contributions, Service Excellence in Management: Interdisciplinary Contributions, Karlstad, Sweden, pp. 137 - 146, presented at
, 2003, 'An exploratory study of the manufacturing strategy process in practice', in Surfing the waves: management challenges, management solutions, Surfing the waves: management challenges, management solutions, Fremantle, WA, presented at
, 2003, 'The development of quality management in Australia', in CARS and FOF 2003, CARS and FOF 2003, Kuala Lumpur, Malayasia, presented at
, 2003, 'The effect of total quality management (TQM) on performance of companies', in CARS and FOF 2003, CARS and FOF 2003, Kuala Lumpur, Malayasia, presented at
, 2002, 'An empirical study on manufacturing resources planning (MRPII) practices in Australia', in 7th International Conference on Manufacturing and Management PCM`2002, 7th International Conference on Manufacturing and Management PCM`2002, Bangkok, Thailand, presented at
, 2002, 'Total quality management in small business in the service industry', in 7th International Conference on Manufacturing and Management PCM`2002, 7th International Conference on Manufacturing and Management PCM`2002, Bangkok, Thailand, presented at
, 2002, 'The relationship between total quality management practices and organisational performance in service organisations', in Change Management - 7th Intnl Conference on ISO 9000 and TQM, Change Management - 7th Intnl Conference on ISO 9000 and TQM, Melbourne, presented at
, 2001, 'Investigation of employee involvement in quality service programs in Australian hotel industry.', in International Conference on Mechanical Engineering, International Conference on Mechanical Engineering, Dhaka, Bangladesh, presented at
, 2001, 'Quality management practices in health service programs.', in International Conference on Mechanical Engineering, International Conference on Mechanical Engineering, Dhaka, Bangladesh, presented at
, 2000, 'Quality management in service organisations', in 2000 pacific conference on manufacturing, pacific conference on manufacturing 2000, Southfield - Detroit, Michigan, USA, presented at
, 2000, 'Value of ISO9000 series of standards', in 2000 pacific conference on manufacturing, pacific conference on manufacturing 2000, Southfield - Detroit, Michigan, USA, presented at
, 2000, 'A sequential manufacturing investment using real option framework', in ICME 2000: 8th International Conference on Manufacturing Engineering, ICME 2000: 8th International Conference on Manufacturing Engineering, Sydney, presented at
, 1999, 'Implementation of total quality management - critical success factors', in 2nd world manufacturing congress 1999, 2nd world manufacturing congress 1999, University of Durham, UK, presented at
, 1999, 'Quality management practices in Australian universities', in Pudlowski ZJ; Nguyen DQ (ed.), 2nd UICEE annual conference on engineering education. Networking in engineering education, UICEE, FACULTY ENGINEERING, Auckland, New Zealand, pp. 265 - 268, presented at
, 1997, 'Linking total quality management practices to organisational performance', in Manufacturing Technology Towards 2000, Manufacturing Technology Towards 2000, Cairns, Qld, presented at
, 1997, 'Quality management practices in service organisations in Australia', in Int Conference on Production Research, International Conference on Production Research, Osaka, Japan, pp. 1196 - 1199, presented at