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By Dr Maruf Hasan

Conference Papers

Hasan M; Kerr RM, 1997, 'Quality management practices in service organisations in Australia', in Int Conference on Production Research, International Conference on Production Research, Osaka, Japan, pp. 1196 - 1199, presented at International Conference on Production Research, Osaka, Japan, 04 August 1997 - 08 August 1997


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UNSW Sydney NSW 2052 Australia Telephone +61 2 93851000
Authorised by Deputy Vice-Chancellor (Research)
UNSW CRICOS Provider Code: 00098G ABN: 57 195 873 179

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