Select Publications
Book Chapters
2019, 'Developing and Implementing Patient Safety Standards Within the Pharmacy Practice and Education Settings', in Babar Z-U-D (ed.), Encyclopedia of Pharmacy Practice and Clinical Pharmacy, Academic Press
,2019, 'Developing and Implementing Patient Safety Standards Within the Pharmacy Practice and Education Settings', in Encyclopedia of Pharmacy Practice and Clinical Pharmacy: Volumes 1-3, pp. V3B-164-V3B-173, http://dx.doi.org/10.1016/B978-0-12-812735-3.00124-2
,Journal articles
2024, 'Potential bed-day savings and caregiver perspectives of transitioning hospital-level management of infants with bronchiolitis to the home: A mixed-methods study', Archives of Disease in Childhood, 109, pp. 836 - 841, http://dx.doi.org/10.1136/archdischild-2024-327237
,2024, 'Understanding antibiotic purchasing practices in community pharmacies: A potential driver of emerging antimicrobial resistance', Exploratory Research in Clinical and Social Pharmacy, 15, http://dx.doi.org/10.1016/j.rcsop.2024.100485
,2024, 'Corrigendum to: Measuring clinician experience in value-based health care initiatives: a 10-item core clinician experience measure', Australian health review : a publication of the Australian Hospital Association, 48, pp. 486, http://dx.doi.org/10.1071/AH24003_CO
,2024, 'Changes in systemic cancer therapy in Australia during the Delta and Omicron waves of the COVID-19 pandemic (2021–2022): a controlled interrupted time series analysis', Public Health Research and Practice, 34, http://dx.doi.org/10.17061/phrp34012402
,2024, 'The accessibility of pharmacist prescribing and impacts on medicines access: A systematic review', Research in Social and Administrative Pharmacy, 20, pp. 475 - 486, http://dx.doi.org/10.1016/j.sapharm.2024.01.006
,2024, 'Reducing unwarranted chest x-rays in bronchiolitis: Importance of a robust analysis', Journal of Paediatrics and Child Health, 60, pp. 100 - 106, http://dx.doi.org/10.1111/jpc.16539
,2024, 'Creating safer cancer care with ethnic minority patients: A qualitative analysis of the experiences of cancer service staff', Health Expectations, 27, http://dx.doi.org/10.1111/hex.13979
,2024, 'From Detractors to Promoters: A comparative analysis of patient experience drivers across Net Promoter Score subcategories', International Journal of Nursing Practice, 30, http://dx.doi.org/10.1111/ijn.13197
,2024, 'The HUSH Project: Using codesign to reduce sleep disruptions for patients in hospital', Health Expectations, 27, http://dx.doi.org/10.1111/hex.13881
,2024, 'Does Patient Experience Change with Age? Exploring Associations Between Patient Experience, Gender and Age', Patient Experience Journal, 11, pp. 141 - 148, http://dx.doi.org/10.35680/2372-0247.1890
,2024, 'Measuring clinician experience in value-based healthcare initiatives: a 10-item core clinician experience measure', Australian Health Review, 48, pp. 160 - 166, http://dx.doi.org/10.1071/AH24003
,2024, 'The silent threat: investigating sleep disturbances in hospitalized patients', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae042
,2024, 'The three pillars of patient experience: identifying key drivers of patient experience to improve quality in healthcare', Journal of Public Health (Germany), http://dx.doi.org/10.1007/s10389-023-02158-y
,2023, 'Experience-based codesign approach to improve care in Australian emergency departments for complex consumer cohorts: the MyED project protocol, Stages 1.1-1.3', BMJ Open, 13, http://dx.doi.org/10.1136/bmjopen-2023-072908
,2023, 'Differences in Patient Experiences Among People From Ethnic Minority Backgrounds: A Comparative Analysis of HCAHPS Results', Journal of Patient Experience, 10, http://dx.doi.org/10.1177/23743735231218867
,2023, 'Impact of an Intervention to Reduce Bronchodilator Use in Bronchiolitis – A Time Series Analysis', Hospital Pediatrics, 13, pp. 653 - 659, http://dx.doi.org/10.1542/hpeds.2022-007059
,2023, 'Interplay of the microbiome and antifungal therapy in recurrent vulvovaginal candidiasis (RVVC): A narrative review', Journal of Medical Microbiology, 72, http://dx.doi.org/10.1099/jmm.0.001705
,2023, 'Intravaginal Combination Therapy of Acetic and Lactic Acid in premenopausal women with recurrent vulvovaginal candidiasis: A randomized, double-blind placebo-controlled feasibility trial', Women's Health, 19, http://dx.doi.org/10.1177/17455057231194138
,2023, 'Making it Meaningful : Co-designing an intervention to improve medication safety for people from culturally and linguistically diverse backgrounds accessing cancer services', Patient Experience Journal, 10, pp. 34 - 48, http://dx.doi.org/10.35680/2372-0247.1732
,2023, 'Evaluating informal caregivers’ needs in managing medicines for people receiving cancer treatment in Australia', Research in Social and Administrative Pharmacy, 19, pp. 5 - 5, http://dx.doi.org/10.1016/j.sapharm.2023.04.013
,2022, 'Assessing the environment for engagement in health services: The Audit for Consumer Engagement (ACE) tool', Health Expectations, 25, pp. 3027 - 3039, http://dx.doi.org/10.1111/hex.13610
,2022, 'Evaluating clinician experience in value-based health care: the development and validation of the Clinician Experience Measure (CEM)', BMC Health Services Research, 22, pp. 1484, http://dx.doi.org/10.1186/s12913-022-08900-8
,2022, 'Lived experience of medical management in recurrent vulvovaginal candidiasis: a qualitative study of an uncertain journey', BMC Women's Health, 22, http://dx.doi.org/10.1186/s12905-022-01973-x
,2022, 'Home Care for Bronchiolitis: A Systematic Review', Pediatrics, 150, http://dx.doi.org/10.1542/peds.2022-056603
,2022, 'The ultimate question? Evaluating the use of Net Promoter Score in healthcare: A systematic review', Health Expectations, 25, pp. 2328 - 2339, http://dx.doi.org/10.1111/hex.13577
,2022, 'Engaging with ethnic minority consumers to improve safety in cancer services: A national stakeholder analysis', Patient Education and Counseling, 105, pp. 2778 - 2784, http://dx.doi.org/10.1016/j.pec.2022.04.014
,2022, 'Achieving change readiness for health service innovations', Nursing Forum, 57, pp. 603 - 607, http://dx.doi.org/10.1111/nuf.12713
,2022, 'Community pharmacists are central to improving medication safety for patients from ethnic minority backgrounds', International Journal of Pharmacy Practice, 30, pp. 3 - 4, http://dx.doi.org/10.1093/ijpp/riab082
,2021, 'Preparing for partnerships in cancer care: an explorative analysis of the role of family-based caregivers', BMC Health Services Research, 21, http://dx.doi.org/10.1186/s12913-021-06611-0
,2021, 'The nature, severity and causes of medication incidents from an Australian community pharmacy incident reporting system: The QUMwatch study', British Journal of Clinical Pharmacology, 87, pp. 4809 - 4822, http://dx.doi.org/10.1111/bcp.14924
,2021, 'Medicine self-administration errors in the older adult population: A systematic review', Research in Social and Administrative Pharmacy, 17, pp. 1877 - 1886, http://dx.doi.org/10.1016/j.sapharm.2021.03.008
,2021, 'Improving primary health care quality for refugees and asylum seekers: A systematic review of interventional approaches', Health Expectations, 25, http://dx.doi.org/10.1111/hex.13365
,2021, 'How do health services engage culturally and linguistically diverse consumers? An analysis of consumer engagement frameworks in Australia', Health Expectations, 24, pp. 1747 - 1762, http://dx.doi.org/10.1111/hex.13315
,2021, 'Factors associated with medication adherence among people living with COPD: Pharmacists' perspectives', Exploratory Research in Clinical and Social Pharmacy, 3, http://dx.doi.org/10.1016/j.rcsop.2021.100049
,2021, 'Codesigning consumer engagement strategies with ethnic minority consumers in Australian cancer services: The CanEngage Project protocol', BMJ Open, 11, pp. e048389, http://dx.doi.org/10.1136/bmjopen-2020-048389
,2021, 'Evidence-based update on Australasian pharmaceutical prescribing approaches for recurrent vulvovaginal candidiasis', Australian and New Zealand Journal of Obstetrics and Gynaecology, 61, pp. 496 - 499, http://dx.doi.org/10.1111/ajo.13376
,2021, 'Ensuring medication safety for consumers from ethnic minority backgrounds: The need to address unconscious bias within health systems', International Journal for Quality in Health Care, 33, http://dx.doi.org/10.1093/intqhc/mzab145
,2021, 'Reflective practice: the essential competency for health systems and healthcare practitioners during the COVID-19 pandemic', Reflective Practice, 22, pp. 143 - 146, http://dx.doi.org/10.1080/14623943.2020.1860925
,2021, 'Where Do Models for Change Management, Improvement and Implementation Meet? A Systematic Review of the Applications of Change Management Models in Healthcare.', J Healthc Leadersh, 13, pp. 85 - 108, http://dx.doi.org/10.2147/JHL.S289176
,2020, 'Managing Complex Healthcare Change: A Qualitative Exploration of Current Practice in New South Wales, Australia', Journal of Healthcare Leadership, 12, pp. 143 - 151, http://dx.doi.org/10.2147/jhl.s274958
,2020, 'The safety of health care for ethnic minority patients: A systematic review', International Journal for Equity in Health, 19, http://dx.doi.org/10.1186/s12939-020-01223-2
,2020, 'Barriers and strategies for improving medication adherence among people living with copd: A systematic review', Respiratory Care, 65, pp. 1738 - 1750, http://dx.doi.org/10.4187/respcare.07355
,2018, 'Longitudinal interprofessional student-led clinics – a formula for implementation', International Journal of Pharmacy Practice, 26, pp. 473 - 474, http://dx.doi.org/10.1111/ijpp.12495
,2018, 'Community, hospital and industry preceptor perceptions of their role in experiential placements- the need for standardization of preceptor responsibilities and evaluations on students', Currents in Pharmacy Teaching and Learning, 10, pp. 1447 - 1455, http://dx.doi.org/10.1016/j.cptl.2018.08.002
,2018, 'A scoping review of peer-led education in patient safety training', American Journal of Pharmaceutical Education, 82, pp. 115 - 123, http://dx.doi.org/10.5688/ajpe6110
,2017, 'Evaluation of a survey tool to measure safety climate in Australian hospital pharmacy staff', Research in Social and Administrative Pharmacy, 13, pp. 789 - 795, http://dx.doi.org/10.1016/j.sapharm.2016.10.001
,2017, 'Evaluating the effectiveness of an educational intervention to improve the patient safety attitudes of intern pharmacists', American Journal of Pharmaceutical Education, 81
,2016, 'Enhancing generational change in patient safety attitudes through peer leadership', BMJ Simulation and Technology Enhanced Learning, 2, pp. 87 - 89, http://dx.doi.org/10.1136/bmjstel-2016-000111
,