Scheduled Maintenance Notice

Please note that Researcher Profiles will be undergoing scheduled maintenance on Wednesday 7th Oct, from 8:00am to 9:00am. During this time, the Researcher Profiles system will be unavailable. We apologise for any inconvenience and appreciate your understanding.

Select Publications

By Associate Professor Mathew Chylinski

Book Chapters

Chylinski M; Heller J, 2022, 'The customer loyalty journey-technology enabled loyalty touchpoints', in Handbook of Research on Customer Loyalty, Edward Elgar Publishing


Back to profile page

ORCID as entered in ROS

orcid_icon https://orcid.org/0000-0003-4939-1770

UNSW Sydney NSW 2052 Australia Telephone +61 2 93851000
Authorised by Deputy Vice-Chancellor (Research)
UNSW CRICOS Provider Code: 00098G ABN: 57 195 873 179

Join the conversation