By Associate Professor Sam Kirshner

Books

Kirshner S; Vidgen R; Wallace C, 2022, Checkmate Humanity: The How and Why of Responsible AI

Vidgen R; Kirshner SN; Tan F, 2019, Business Analytics A Management Approach, Red Globe Press

Journal articles

Kirshner SN; Kuan K; Wang M, 2025, 'Construal level theory and online reviews: A search stage perspective', Tourism Management, 107, pp. 105090 - 105090, http://dx.doi.org/10.1016/j.tourman.2024.105090

Chen Y; Kirshner SN; Ovchinnikov A; Andiappan M; Jenkin T, 2025, 'A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?', Manufacturing and Service Operations Management, 27, pp. 354 - 368, http://dx.doi.org/10.1287/msom.2023.0279

Cahalane M; Kirshner SN, 2025, 'ChatGPT and CLT: Investigating differences in multimodal processing', Journal of Economy and Technology, 3, pp. 10 - 21, http://dx.doi.org/10.1016/j.ject.2024.11.008

Kirshner SN; Tseng CL; Balaguer Mercado A, 2024, 'Temporal distance in dual sourcing: A behavioural investigation', Managerial and Decision Economics, 45, pp. 5757 - 5766, http://dx.doi.org/10.1002/mde.4353

Kirshner SN, 2024, 'Psychological Distance and Algorithm Aversion: Congruency and Advisor Confidence', SERVICE SCIENCE, http://dx.doi.org/10.1287/serv.2023.0054

Huang W; Nguyen J; Tseng CL; Chen W; Kirshner SN, 2024, 'Pride or Guilt? Impacts of Consumers' Socially Influenced Recycling Behaviors on Closed-Loop Supply Chains', Manufacturing and Service Operations Management, 26, pp. 2067 - 2084, http://dx.doi.org/10.1287/msom.2023.0721

Browne O; Cumming D; Hutchinson MC; Kirshner SN; O'Reilly P, 2024, 'Why Avoid Participating in an Accelerator? Countersignalling by High-Quality FinTech Ventures', British Journal of Management, 35, pp. 1822 - 1842, http://dx.doi.org/10.1111/1467-8551.12793

Guler N; Kirshner SN; Vidgen R, 2024, 'A literature review of artificial intelligence research in business and management using machine learning and ChatGPT', Data and Information Management, 8, pp. 100076, http://dx.doi.org/10.1016/j.dim.2024.100076

Singh G; Teng D; Chen Y; Turki H; Bouchard LF; Chugh M; Wen J; Chen EYS; Bezerra P; Wu LB; Huang J; Wen Q; Hartzell C; Stroup B; Klinger M; Perez EC; Virguez E; Kirshner SN; Xu C; Sharma V, 2024, 'Changing outdated expectations', Science, 383, pp. 24 - 26, http://dx.doi.org/10.1126/science.adn4211

Kirshner SN, 2024, 'GPT and CLT: The impact of ChatGPT's level of abstraction on consumer recommendations', Journal of Retailing and Consumer Services, 76, pp. 103580, http://dx.doi.org/10.1016/j.jretconser.2023.103580

Filelis-Papadopoulos CK; Kirshner SN; O’Reilly P, 2024, 'Sustainability with Limited Data: A Novel Predictive Analytics Approach for Forecasting CO2 Emissions', Information Systems Frontiers, pp. 1 - 25, http://dx.doi.org/10.1007/s10796-024-10516-8

Kirshner SN, 2024, 'Visual Simulation and Subjective Probability Estimation: When Seeing Is Believing', Decision, 12, pp. 31 - 42, http://dx.doi.org/10.1037/dec0000254

Kirshner SN; Tseng CL; Balaguer Mercado A, 2023, 'Sustainable Supplier Selection under Financial Hardships: The Conflicting Impact of Spatial and Temporal Psychological Distances', Sustainability (Switzerland), 15, pp. 9561 - 9561, http://dx.doi.org/10.3390/su15129561

Liu N; Kirshner S; Lim E, 2023, 'Is Algorithm Aversion WEIRD? A Cross-Country Comparison of Individual-Differences and Algorithm Aversion', Journal of Retailing and Consumer Services, 72, pp. 103259 - 103259, http://dx.doi.org/10.1016/j.jretconser.2023.103259

Kirshner SN, 2023, 'Detecting regime shifts: the role of construal levels on system neglect', Applied Economics Letters, 30, pp. 131 - 135, http://dx.doi.org/10.1080/13504851.2021.1979188

Kirshner SN; Moritz BB, 2023, 'For the future and from afar: Psychological distance and inventory decision-making', Production and Operations Management, 32, pp. 170 - 188, http://dx.doi.org/10.1111/poms.13829

Sills J; Tang R; Bharani T; Ding J; Li K; Wen J; Gopinath SD; Lin TJ; Luo JXJ; Wen Q; Davis K; van Rhijn N; Anderson SM; Patel RJ; Sarnala S; Oda FS; Singh G; Kothapalli NR; Scott N; Powell JR; Kirshner SN, 2022, 'When internships disappoint', Science, 378, pp. 22, http://dx.doi.org/10.1126/science.ade6397

Kirshner SN; Li Z, 2022, 'Supply chain contracting with competing regretful retailers', Managerial and Decision Economics, 43, pp. 2196 - 2211, http://dx.doi.org/10.1002/mde.3518

Cahalane M; Kirshner SN; Ting A, 2022, 'Does virtual reality lower construal levels?', Computers in Human Behavior Reports, 7, pp. 100205, http://dx.doi.org/10.1016/j.chbr.2022.100205

Kirshner S, 2022, 'Social media: Good or evil?', Science, 375, pp. 608 - 609, http://dx.doi.org/10.1126/science.abo2409

Bai T; Kirshner SN; Wu M, 2021, 'Managing Overconfident Newsvendors: A Target-Setting Approach', Production and Operations Management, 30, pp. 3967 - 3986, http://dx.doi.org/10.1111/poms.13490

Li Z; Kirshner SN, 2021, 'Salesforce Compensation and Two-Sided Ambiguity: Robust Moral Hazard with Moment Information', Production and Operations Management, 30, pp. 2944 - 2961, http://dx.doi.org/10.1111/poms.13412

Kirshner S; Sojli E, 2021, 'Forging remote relationships', Science, 372, pp. 24 - 24, http://dx.doi.org/10.1126/science.abi4726

Barnes SJ; Kirshner SN, 2021, 'Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research', Tourism Management, 83, pp. 104235, http://dx.doi.org/10.1016/j.tourman.2020.104235

Protzko J; Tanner IZ; Dedyo MD; Fu JJ; Perma B; Friedman DA; Blidner AG; Johnston JT; Srivastava AK; Ruscher R; Kupz A; Tarselli MA; Beardsley F; Jensen MM; Konstantinides N; Agarwal D; Yuen J; Gopinath SD; Duong MT; Strong M; Soták M; Burnette K; Kirshner SN; Nikolaou A; Ali BA; de Oliveira BA; Sojli E, 2021, 'Defining events: 2020 in hindsight', Science, 371, pp. 22 - 24, http://dx.doi.org/10.1126/science.abg0904

Van Toorn C; Kirshner SN; Gabb J, 2021, 'Gamification of query-driven knowledge sharing systems', Behaviour and Information Technology, 41, pp. 959 - 980, http://dx.doi.org/10.1080/0144929X.2020.1849401

Kirshner SN; Moritz BB, 2021, 'Measuring demand chasing behavior', Decision Sciences, 52, pp. 1264 - 1281, http://dx.doi.org/10.1111/deci.12518

Kirshner SN; Moritz BB, 2020, 'Comment on "newsvendor demand chasing revisited"', Management Science, 66, pp. 6062 - 6064, http://dx.doi.org/10.1287/mnsc.2019.3489

Kirshner SN; Li Z, 2020, 'Oligopoly newsvendor competition with reference effects', Operations Research Letters, 48, pp. 787 - 791, http://dx.doi.org/10.1016/j.orl.2020.09.006

Sills J; Lata C; Mehrian-Shai R; Cao B; Kothapalli NR; Singh G; Friedman DA; Cheung FMH; Richter WE; Kirshner SN; Beardsley F; Wu XY, 2020, 'Funding fix: Spend time', Science, 370, pp. 30 - 31, http://dx.doi.org/10.1126/science.abe6015

Kirshner SN, 2020, 'Construal level theory and risky decision making following near-miss events', Journal of Behavioral Decision Making, 34, pp. 379 - 392, http://dx.doi.org/10.1002/bdm.2216

Antoniou C; Burnette K; Christensen-Quick A; Lewinska M; Ji Y; Khalifa MM; Nikolaou A; Srivastava P; Hollingsworth BA; van Rhijn N; Saurabh S; Konstantinides N; Heim AB; Moore EB; Strong M; Kosanic A; Kirshner SN; Halder A; Waiho K, 2020, 'Seeking career clarity.', Science, 368, pp. 26 - 28, http://dx.doi.org/10.1126/science.abb6859

Kirshner SN; Shao L, 2019, 'The overconfident and optimistic price-setting newsvendor', European Journal of Operational Research, 277, pp. 166 - 173, http://dx.doi.org/10.1016/j.ejor.2019.02.023

Kirshner S; Ovchinnikov A, 2019, 'Heterogeneity of Reference Effects in the Competitive Newsvendor Problem', Manufacturing and Service Operations Management, 21, pp. 571 - 581, http://dx.doi.org/10.1287/msom.2018.0708

Kirshner SN; Shao L, 2018, 'Internal and external reference effects in a two-tier supply chain', European Journal of Operational Research, 267, pp. 944 - 957, http://dx.doi.org/10.1016/j.ejor.2017.12.035

Kirshner SN; Levin Y; Nediak M, 2017, 'Product Upgrades with Stochastic Technology Advancement, Product Failure, and Brand Commitment', Production and Operations Management, 26, pp. 742 - 756, http://dx.doi.org/10.1111/poms.12680

Kirshner SN; Nediak M, 2015, 'Scalable Dynamic Bid Prices for Network Revenue Management in Continuous Time', Production and Operations Management, 24, pp. 1621 - 1635, http://dx.doi.org/10.1111/poms.12356

Conference Papers

Liu N; Kirshner S, 2024, 'The Futures Too Bright: ChatGPT's Optimism Forecasting Bias', in ICIS 2024 Proceedings., Bangkok, Thailand, presented at The Forty-Fifth International Conference on Information Systems (ICIS 2024), Bangkok, Thailand, 15 December 2024 - 18 December 2024, https://aisel.aisnet.org/icis2024/data_soc/data_soc/10/

Suherly J; Kirshner S; Cahalane M; Schlagwein D, 2024, 'Intentions and Triggers: Why People Become Digital Nomads', in proceedings of the Australasian Conference on Information Systems 2024, Canberra, Australia, presented at Australasian Conference on Information Systems (ACIS 2024), Canberra, Australia, 04 December 2024 - 06 December 2024, http://dx.doi.org/10.26190/unsworks/31023

Kirshner S; Cahalane M; Feng H, 2021, 'Exploring Algorithm Aversion Through Construal Level Theory', in ECIS 2021 Research-in-Progress Papers, Morocco, presented at European Conference on Information Systems, Morocco, 14 June 2021, http://dx.doi.org/10.26190/unsworks/28545

Choi B; Kirshner S; Wu Y, 2016, 'Swiping vs Scrolling in Mobile Shopping Applications', Toronto, Canada, presented at HCI International 2016, Toronto, Canada, 17 July 2016 - 22 July 2016

Kirshner S, 2011, 'Optimizing an NBA Team’s Approach to Free Agency using a Multiple-Choice Knapsack Model', in MIT Sloan Sports Analytics Conference 2011, Boston, MA, USA, presented at MIT Sloan Sports Analytics Conference 2011, Boston, MA, USA, 11 March 2011 - 12 March 2011, http://www.sloansportsconference.com/?p=2846

Theses / Dissertations

Suherly J, 2024, Traits or Triggers: Why People Become Digital Nomads

Feng H, 2020, Perceptions of Algorithmic Psychological Distance

Ting A, 2020, Does Virtual Reality Lead to a Lower Construal Level?

Chiem G, 2018, The Effectiveness of Virtual Reality for Business Ethics Education

Creative Written Works

Kirshner S, 2021, Pandemic haiku.

Media

Ryan C; Van Toorn C; Lim E; Cahalane M; Kirshner S, 2023, Charting a new course for university education in the age of ChatGPT, UNSW Media. Contact Victoria Ticha, https://www.unsw.edu.au/newsroom/news/2023/03/charting-a-new-course-for-university-education-in-the-age-of-cha, https://www.unsw.edu.au/newsroom/news/2023/03/charting-a-new-course-for-university-education-in-the-age-of-cha

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