Select Publications
Books
2022, Checkmate Humanity: The How and Why of Responsible AI
,2019, Business Analytics A Management Approach, Red Globe Press
,Journal articles
2025, 'Construal level theory and online reviews: A search stage perspective', Tourism Management, 107, pp. 105090 - 105090, http://dx.doi.org/10.1016/j.tourman.2024.105090
,2024, 'Why Avoid Participating in an Accelerator? Countersignalling by High-Quality FinTech Ventures', British Journal of Management, 35, pp. 1822 - 1842, http://dx.doi.org/10.1111/1467-8551.12793
,2024, 'A literature review of artificial intelligence research in business and management using machine learning and ChatGPT', Data and Information Management, 8, pp. 100076, http://dx.doi.org/10.1016/j.dim.2024.100076
,2024, 'Changing outdated expectations', Science, 383, pp. 24 - 26, http://dx.doi.org/10.1126/science.adn4211
,2024, 'GPT and CLT: The impact of ChatGPT's level of abstraction on consumer recommendations', Journal of Retailing and Consumer Services, 76, http://dx.doi.org/10.1016/j.jretconser.2023.103580
,2024, 'Sustainability with Limited Data: A Novel Predictive Analytics Approach for Forecasting CO2 Emissions', Information Systems Frontiers, http://dx.doi.org/10.1007/s10796-024-10516-8
,2024, 'Temporal distance in dual sourcing: A behavioural investigation', Managerial and Decision Economics, http://dx.doi.org/10.1002/mde.4353
,2024, 'Visual Simulation and Subjective Probability Estimation: When Seeing Is Believing', Decision, http://dx.doi.org/10.1037/dec0000254
,2024, 'Pride or Guilt? Impacts of Consumers’ Socially Influenced Recycling Behaviors on Closed-Loop Supply Chains', Manufacturing & Service Operations Management, 26, pp. 2067 - 2084, http://dx.doi.org/10.1287/msom.2023.0721
,2023, 'Sustainable Supplier Selection under Financial Hardships: The Conflicting Impact of Spatial and Temporal Psychological Distances', Sustainability (Switzerland), 15, http://dx.doi.org/10.3390/su15129561
,2023, 'Is Algorithm Aversion WEIRD? A Cross-Country Comparison of Individual-Differences and Algorithm Aversion', Journal of Retailing and Consumer Services, 72, pp. 103259 - 103259, http://dx.doi.org/10.1016/j.jretconser.2023.103259
,2023, 'Detecting regime shifts: the role of construal levels on system neglect', Applied Economics Letters, 30, pp. 131 - 135, http://dx.doi.org/10.1080/13504851.2021.1979188
,2023, 'For the future and from afar: Psychological distance and inventory decision-making', Production and Operations Management, 32, pp. 170 - 188, http://dx.doi.org/10.1111/poms.13829
,2022, 'When internships disappoint', Science, 378, pp. 22, http://dx.doi.org/10.1126/science.ade6397
,2022, 'Supply chain contracting with competing regretful retailers', Managerial and Decision Economics, 43, pp. 2196 - 2211, http://dx.doi.org/10.1002/mde.3518
,2022, 'Does virtual reality lower construal levels?', Computers in Human Behavior Reports, 7, pp. 100205, http://dx.doi.org/10.1016/j.chbr.2022.100205
,2022, 'Social media: Good or evil?', Science, 375, pp. 608 - 609, http://dx.doi.org/10.1126/science.abo2409
,2021, 'Managing Overconfident Newsvendors: A Target-Setting Approach', Production and Operations Management, 30, pp. 3967 - 3986, http://dx.doi.org/10.1111/poms.13490
,2021, 'Salesforce Compensation and Two-Sided Ambiguity: Robust Moral Hazard with Moment Information', Production and Operations Management, 30, pp. 2944 - 2961, http://dx.doi.org/10.1111/poms.13412
,2021, 'Forging remote relationships', Science, 372, pp. 24 - 24, http://dx.doi.org/10.1126/science.abi4726
,2021, 'Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research', Tourism Management, 83, pp. 104235, http://dx.doi.org/10.1016/j.tourman.2020.104235
,2021, 'Defining events: 2020 in hindsight', Science, 371, pp. 22 - 24, http://dx.doi.org/10.1126/science.abg0904
,2021, 'Gamification of query-driven knowledge sharing systems', Behaviour and Information Technology, 41, pp. 959 - 980, http://dx.doi.org/10.1080/0144929X.2020.1849401
,2021, 'Measuring demand chasing behavior', Decision Sciences, 52, pp. 1264 - 1281, http://dx.doi.org/10.1111/deci.12518
,2020, 'Comment on "newsvendor demand chasing revisited"', Management Science, 66, pp. 6062 - 6064, http://dx.doi.org/10.1287/mnsc.2019.3489
,2020, 'Oligopoly newsvendor competition with reference effects', Operations Research Letters, 48, pp. 787 - 791, http://dx.doi.org/10.1016/j.orl.2020.09.006
,2020, 'Funding fix: Spend time', Science, 370, pp. 30 - 31, http://dx.doi.org/10.1126/science.abe6015
,2020, 'Construal level theory and risky decision making following near-miss events', Journal of Behavioral Decision Making, 34, pp. 379 - 392, http://dx.doi.org/10.1002/bdm.2216
,2020, 'Seeking career clarity.', Science, 368, pp. 26 - 28, http://dx.doi.org/10.1126/science.abb6859
,2019, 'The overconfident and optimistic price-setting newsvendor', European Journal of Operational Research, 277, pp. 166 - 173, http://dx.doi.org/10.1016/j.ejor.2019.02.023
,2019, 'Heterogeneity of Reference Effects in the Competitive Newsvendor Problem', Manufacturing and Service Operations Management, 21, pp. 571 - 581, http://dx.doi.org/10.1287/msom.2018.0708
,2018, 'Internal and external reference effects in a two-tier supply chain', European Journal of Operational Research, 267, pp. 944 - 957, http://dx.doi.org/10.1016/j.ejor.2017.12.035
,2017, 'Product Upgrades with Stochastic Technology Advancement, Product Failure, and Brand Commitment', Production and Operations Management, 26, pp. 742 - 756, http://dx.doi.org/10.1111/poms.12680
,2015, 'Scalable Dynamic Bid Prices for Network Revenue Management in Continuous Time', Production and Operations Management, 24, pp. 1621 - 1635, http://dx.doi.org/10.1111/poms.12356
,Conference Papers
2021, 'Exploring Algorithm Aversion Through Construal Level Theory', in ECIS 2021 Research-in-Progress Papers, Morocco, presented at European Conference on Information Systems, Morocco, 14 June 2021, http://dx.doi.org/10.26190/unsworks/28545
,2016, 'Swiping vs Scrolling in Mobile Shopping Applications', Toronto, Canada, presented at HCI International 2016, Toronto, Canada, 17 July 2016 - 22 July 2016
,2011, 'Optimizing an NBA Team’s Approach to Free Agency using a Multiple-Choice Knapsack Model', in MIT Sloan Sports Analytics Conference 2011, Boston, MA, USA, presented at MIT Sloan Sports Analytics Conference 2011, Boston, MA, USA, 11 March 2011 - 12 March 2011, http://www.sloansportsconference.com/?p=2846
,Creative Written Works
2021, Pandemic haiku.
,Media
2022, Demand fulfilment: a key to supply chain management sustainability, https://www.businessthink.unsw.edu.au/articles/sustainability-supply-chain-management
,2022, How leaders should weigh up the risks and rewards of AI, https://www.businessthink.unsw.edu.au/articles/risks-rewards-ai-leaders
,2021, AI: friend or foe? (and what business leaders need to know), https://www.businessthink.unsw.edu.au/articles/ai-business-technology
,2021, AGSM's The Business of Leadership Podcast: The Business of AI
,2021, Evening Show, https://www.abc.net.au/radio/sydney/programs/evenings/evenings/13338104
,2021, Why attractive and trustworthy Airbnb hosts can charge more, https://www.businessthink.unsw.edu.au/articles/Airbnb-attractive-trustworthy-host
,2020, Decision trees, machine learning and AI for business analytics, https://studyonline.unsw.edu.au/blog/decision-trees
,2020, How business analytics and ethical AI create competitive advantages, https://www.businessthink.unsw.edu.au/articles/business-analytics-ethical-ai
,2017, When is the best time to release a new smartphone, https://www.businessthink.unsw.edu.au/articles/when-is-the-best-time-to-release-a-new-smartphone
,Preprints
Artificial Intelligence Research in Business and Management: A Literature Review Leveraging Machine Learning and Large Language Models, http://dx.doi.org/10.2139/ssrn.4540834
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