By Associate Professor Suzanne Chan-Serafin

Book Chapters

Chan-Serafin S; Brief AP, 2005, 'When leadership matters and when it does not', in Messick D; Kramer R (ed.), The psychology of leadership: Some new approaches, edn. Original, Lawrence Erlbaum Associates, Mahwah: NJ, pp. 321 - 332

Chan S; Brief AP, 2004, 'When leadership matters and when it does not: A commentary', in The Psychology of Leadership: New Perspectives and Research, pp. 331 - 341, http://dx.doi.org/10.4324/9781410611406

Journal articles

Chan-Serafin S; Sanders K; Wang L; Restubog SLD, 2022, 'The adoption of human resource practices to support employees affected by intimate partner violence: Women representation in leadership matters', Human Resource Management, 62, pp. 745 - 764, http://dx.doi.org/10.1002/hrm.22157

Bannya AR; Bainbridge H; Chan-Serafin S, 2022, 'HR practices and work relationships: A 20-year review of relational HRM research', Human Resource Management, 62, pp. 391 - 412, http://dx.doi.org/10.1002/hrm.22151

Chan-Serafin S; Teo L; Minbashian A; Cheng D; Wang L, 2017, 'The perils of dating your boss: The role of hierarchical workplace romance and sex on evaluators’ career advancement decisions for lower status romance participants', Journal of Social and Personal Relationships, 34, pp. 309 - 333, http://dx.doi.org/10.1177/0265407516635285

Smith-Crowe K; Tenbrunsel A; Chan-Serafin S; Brief AP; Umphress EE; Joseph, J, 2015, 'The ethics fix: When formal systems make a difference.', Journal of Business Ethics, 131, pp. 791 - 801, http://dx.doi.org/10.1007/s10551-013-2022-6

Wall JA; Chan-Serafin S, 2014, 'Friendly Persuasion in Civil Case Mediations', Conflict Resolution Quarterly, 31, pp. 285 - 303, http://dx.doi.org/10.1002/crq.21092

Chan-Serafin S; Brief AP; George J, 2013, 'How Does Religion Matter and Why? Religion and the Organizational Sciences', Organization Science, 24, pp. 1585 - 1600, http://dx.doi.org/10.1287/orsc.1120.0797

Wall Jr J; Dunne T; Chan-Serafin S, 2012, 'The effects of neutral, evaluative, and pressing mediation strategies.', Conflict Resolution Quarterly, 29, pp. 127 - 150, http://dx.doi.org/10.1002/crq.20043

Wall Jnr JA; Chan-Serafin S; Dunne T, 2011, 'Mediator Pressing Techniques: A Theoretical Model of their Determinants', Group Decision and Negotiation Journal, http://dx.doi.org/10.1007/s10726-011-9229-7

Burke M; Salvador R; Smith-Crowe K; Chan-Serafin S; Smith A; Sonesh S, 2011, 'The dread factor: How hazards and safety training influence learning and performance.', Journal of Applied Psychology, 96, pp. 46 - 70, http://dx.doi.org/10.1037/a0021838

Wall Jnr JA; Chan-Serafin S, 2010, 'Do mediators walk their talk in civil cases?', Conflict Resolution Quarterly, 28, pp. 3 - 21, http://dx.doi.org/10.1002/crq.20010

Wall Jr J; Chan-Serafin S, 2009, 'Processes in civil case mediations', Conflict Resolution Quarterly, 26, pp. 261 - 291

Burke M; Chan-Serafin S; Salvador R; Smith A; Sarpy S, 2008, 'The role of national culture and organizational climate on worker safety training effectiveness.', European Journal of Work and Organizational Psychology, 17, pp. 133 - 152

Burke M; Sarpy S; Smith-Crowe K; Chan-Serafin S; islam G; Salvador R, 2006, 'The relative effectiveness of worker safety and health training methods.', , 96, pp. 315 - 324

Chan-Serafin S; Wall Jnr JA, 2006, 'Tripartite mediation.', Conflict Resolution Quarterly, 24, pp. 71 - 86

Deitch ED; Barsky A; Butz RM; Chan-Serafin S; Brief AP; Bradley J, 2003, 'Subtle yet significant: The existence and impact of everyday racial discrimination in the workplace.', Human Relations, 56, pp. 1299 - 1324, http://dx.doi.org/10.1177/00189267035611002

Conference Papers

Ngowi CY; Lui SS-Y; Chan-Serafin S; Ozdemir SZ, 2022, 'Disentangling the Effects of Interpersonal and Interfirm Network Centrality on Knowledge Transfer', in Academy of Management Proceedings, Academy of Management, http://dx.doi.org/10.5465/ambpp.2022.13111abstract

Bannya AR; Bainbridge H; Chan-Serafin S, 2022, 'HR Practices and Work Relationships: A Systematic Review', in Academy of Management Proceedings, Academy of Management, http://dx.doi.org/10.5465/ambpp.2022.13566abstract

Chan-Serafin S; Sanders K; Wang LN, 2019, 'The adoption of HR Practices for victims of Intimate Partner Violence: A gender perspective.', Boston, USA, presented at Academy of Management, Boston, USA, 08 August 2019 - 11 August 2019, https://journals.aom.org/doi/abs/10.5465/AMBPP.2019.11825symposium

Chan-Serafin S; Wang L; Wang LN, 2019, 'The role of positive emotion expression on perceived warmth and competence of women and men at work.', in The Role of Positive Emotion Expression on Perceived Warmth and Competence of Women and Men at Work, Academy of Management, Boston, USA, pp. 16227, presented at Academy of Management, Boston, USA, 07 August 2019 - 11 August 2019, https://journals.aom.org/doi/abs/10.5465/AMBPP.2019.16227abstract

Kramer A; Chan-Serafin S; Greenwood M; He Y; Kauzlarich-Mizaur LA; Ocampo AC; Sanders K; Sheppard L; Tang RL; Taylor RM; Wang L; Yujuico IC, 2019, 'The Impact of Intimate Partner Aggression at Work: Individual and Organizational Perspectives', in Academy of Management Proceedings, Academy of Management, pp. 11825 - 11825, http://dx.doi.org/10.5465/ambpp.2019.11825symposium

Kim S; Chan-Serafin S; Yu K, 2015, 'An empirical examination of ethnicity-based workplace discrimination in Australia', presented at ANZAM, 01 December 2015 - 04 December 2015

Teo L; Chan-Serafin S, 2013, 'Moral foundations in organizations: Exploring the role of moral concerns and organizational identity on unethical pro-organizational behaviors.', in ANZAM (ed.), Moral foundations in organizations: Exploring the role of moral concerns and organizational identity on unethical pro-organizational behaviors., Australian and New Zealand Academy of Management Conference, Hobart, presented at Australian and New Zealand Academy of Management Conference, Hobart, 04 December 2013 - 06 December 2013

Teo L; Chan-Serafin S, 2013, 'Moral diversity and its impact on individuals' ethical decision making in organizations', in N/A (ed.), Moral diversity and its impact on individuals' ethical decision making in organizations, Orlando, FL, presented at Academy of Management, Orlando, FL, 09 August 2013 - 13 August 2013

Teo L; Chan-Serafin S; Minbashian A; Cheng D; Wang L, 2012, 'Hierarchical workplace romance: The role of social judgment and gender on career outcomes.', in Hierarchical workplace romance: The role of social judgment and gender on career outcomes., Academy of Management Conference, Boston, Massachusetts, U.S., presented at Academy of Management Conference, Boston, Massachusetts, U.S., 03 August 2012 - 07 August 2012

Toledano L; Restubog SL; Garcia P; Chan-Serafin S, 2012, 'Third party reactions to supervisor abuse: The roles of perceived responsibility and moral intensity.', in Third party reactions to supervisor abuse: The roles of perceived responsibility and moral intensity., Academy of Management Conference, Boston, Massachusetts, U.S., presented at Academy of Management Conference, Boston, Massachusetts, U.S., 03 August 2012 - 07 August 2012

Tenbrunsel A; Smith-Crowe K; Chan-Serafin S; Brief AP, 2011, 'The "ethics" fix: When formal systems make a difference', San Antonio, Texas, presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, Texas, 12 August 2011 - 16 August 2011

Chan-Serafin S, 2010, 'Going down the slippery slope: A preliminary process model of organisational lying.', in Going down the slippery slope: A preliminary process model of organisational lying., International Congress of Applied Psychology 2010, Melbourne, presented at International Congress of Applied Psychology 2010, Melbourne, 11 July 2010 - 16 July 2010

Wall Jnr JA; Chan-Serafin S; Zarankin T, 2010, 'Do mediators walk their talk in civil cases?', in IACM 23rd Annual Conference, International Association for Conflict Management 2010, Boston, MA, presented at International Association for Conflict Management 2010, Boston, MA, http://ssrn.com/abstract=1615213

Wang L; Chan-Serafin S, 2010, 'Lovable fool or competent jerk: How gender influences judgments of other's smile.', in Lovable fool or competent jerk: How gender influences judgments of other's smile., Expert Meeting on the "Big Two" Conference, Nuremberg, Germany, presented at Expert Meeting on the "Big Two" Conference, Nuremberg, Germany

Wall Jnr JA; Chan-Serafin S, 2010, 'Inside the black box: Processes and precursors of agreements in civil case mediations', in Inside the black box: Processes and precursors of agreements in civil case mediations, International Association for Conflict Management 2010, Boston, MA, presented at International Association for Conflict Management 2010, Boston, MA

Burke M; Salvador R; Chan-Serafin S; Smith A; Smith-Crowe K; Sonesh S, 2009, 'The Dread Factor: How hazards and safety training influence training outcomes.', Chicago, presented at Academy of Management 2009 Annual Meeting, Chicago, 08 August 2009 - 13 August 2009

Chan-Serafin S, 2009, 'Weaving a tangled web of lies: How lying escalates and diffuses in organizations.', in Weaving a tangled web of lies: How lying escalates and diffuses in organizations., Academy of Management 2009 Annual Meeting, Chicago, presented at Academy of Management 2009 Annual Meeting, Chicago, 08 August 2009 - 13 August 2009

Smith-Crowe K; Umphress E; Brief AP; Chan-Serafin S; Tenbrunsel A, 2008, 'The Effects of Employee Accountability to Corrupt Authority Figures.', in The Effects of Employee Accountability to Corrupt Authority Figures., Society for Industrial and Organizational Psychology 2008, San Francisco, presented at Society for Industrial and Organizational Psychology 2008, San Francisco

Salvador R; Smith-Crowe K; Chan-Serafin S; Brief AP, 2007, 'Religious identity and destructive conformity.', in Religious identity and destructive conformity., Academy of Management 2007 Annual Meeting: Doing Well By Doing Good, Philadelphia, Pennsylvania, presented at Academy of Management 2007 Annual Meeting: Doing Well By Doing Good, Philadelphia, Pennsylvania, 03 August 2007 - 08 August 2007

Chan-Serafin S; Smith-Crowe K; Brief AP; Tenbrunsel A, 2006, 'When Good Eggs Go Bad: Conscientious Deviants.', in When Good Eggs Go Bad: Conscientious Deviants., Academy of Management Conference, Atlanta, GA, USA, presented at Academy of Management Conference, Atlanta, GA, USA, 11 August 2006 - 16 August 2006

Chan-Serafin S; Bradley J; Brief AP; Baskerville M, 2005, 'Sex as a tool: Does utilizing sexuality at work work?', in Sex as a tool: Does utilizing sexuality at work work?, Academy of Management Conference, Honolulu, HI, USA, presented at Academy of Management Conference, Honolulu, HI, USA, 05 August 2005 - 10 August 2005

Chan-Serafin S; Smith-Crowe K; Tenbrunsel A; Brief AP; Umphress E, 2005, 'What you can’t see can hurt you: An examination of the ethical infrastructure of organizations.', in What you can’t see can hurt you: An examination of the ethical infrastructure of organizations., Academy of Management Conference, Honolulu, HI, USA, presented at Academy of Management Conference, Honolulu, HI, USA, 05 August 2005 - 10 August 2005

Burke M; Sarpy S; Smith-Crowe K; Chan-Serafin S; islam G; Salvador R, 2005, 'Cumulative study of the impact of occupational safety and health training interventions on worker knowledge, performance, and outcomes.', in Cumulative study of the impact of occupational safety and health training interventions on worker knowledge, performance, and outcomes., American Public Health Association, Philadelphia, PA, presented at American Public Health Association, Philadelphia, PA

Burke M; Chan-Serafin S; Salvador R; Sarpy S; Smith A; Maurizio A, 2005, 'The effects of national culture and organizational climate on safety and health training', in The effects of national culture and organizational climate on safety and health training, Society for Industrial and Organizational Psychology 2005, Los Angeles, CA, USA, presented at Society for Industrial and Organizational Psychology 2005, Los Angeles, CA, USA

Chan-Serafin S; Wall Jnr JA, 2004, 'Tripartite mediation.', in Tripartite mediation., International Association for Conflict Management 2004, Pittsburgh PA, presented at International Association for Conflict Management 2004, Pittsburgh PA

Smith-Crowe K; Umphress E; Brief AP; Tenbrunsel A; Chan-Serafin S, 2003, 'Social dominance orientation and accountability: A field study of corporate corruption.', in Social dominance orientation and accountability: A field study of corporate corruption., 63rd Annual Meeting of the Academy of Management, Briarcliff Manor, NY, presented at 63rd Annual Meeting of the Academy of Management, Seattle, Washington, USA, 01 August 2003 - 06 August 2003

Burke M; Sarpy S; Smith-Crowe K; Chan-Serafin S; islam G; Salvador R, 2003, 'A cumulative study of the effectiveness of worker health and safety training', in A cumulative study of the effectiveness of worker health and safety training, National Occupational Resaerch Agenda; National Institute of Occupational Safety and Health, Arlington, VA, presented at National Occupational Resaerch Agenda; National Institute of Occupational Safety and Health, Arlington, VA

Deitch ED; Brief AP; Barsky A; Butz RM; Chan-Serafin S; Bradley J, 2003, 'Subtle yet significant: Everyday racial discrimination in the workplace.', in Subtle yet significant: Everyday racial discrimination in the workplace., Society for Industrial and Organizational Psychology 2003, Orlando, FL, presented at Society for Industrial and Organizational Psychology 2003, Orlando, FL

Burke M; Sarpy S; Smith-Crowe K; Chan-Serafin S; Salvador R; islam G, 2003, 'The effectiveness of worker health and safety training: Preliminary meta-analytic results.', in The effectiveness of worker health and safety training: Preliminary meta-analytic results., Work, Stress, and Health: New Challenges in a Changing Workplace Conference sponsored by the American Psychological Association and the National Institute of Occupational Safety and Health, Toronto, Canada, presented at Work, Stress, and Health: New Challenges in a Changing Workplace Conference sponsored by the American Psychological Association and the National Institute of Occupational Safety and Health, Toronto, Canada

Conference Posters

Sonesh S; Burke M; Salvador R; Smith A; Chan-Serafin S; Smith-Crowe K, 2009, 'A Meta-Analytic Examination of How Hazards and Safety Training Influence Training Outcomes.', San Juan, Puerto Rico, presented at American Psychological Association: 8th International Conference on Occupational Stress and Health, San Juan, Puerto Rico

Salvador R; Smith-Crowe K; Chan-Serafin S; Brief AP, 2009, 'Hello God, Goodbye Gays: The amplifying role of workplace religious salience.', San Francisco, CA, presented at Association for Psychological Science 21st Annual Convention, San Francisco, CA

Reports

Wall Jnr JA; Chan-Serafin S, 2009, Dual influence in civil case mediations., The American Bar Association.

Wall Jnr JA; Chan-Serafin S, 2007, Liens in civil-case mediations., The American Bar Association.

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