Researcher

My Expertise

Services marketing; Consumer decision making; Capacity and revenue management; Fairness in consumer choices; loyalty programs; humour in services; frontline service robots; social robots

Keywords

Fields of Research (FoR)

Marketing

SEO tags

Biography

Professor Christine (Tini) Mathies is the Pro Vice-Chancellor, Education (PVCE).

The PVCE Portfolio provides strategic direction and services supporting educational excellence and innovation at UNSW to foster student learning and student experience.

Professor Mathies is a well-respected strategic leader, with extensive expertise in award winning curriculum design and innovation and has a strong understanding of UNSW’s teaching and learning...view more

Professor Christine (Tini) Mathies is the Pro Vice-Chancellor, Education (PVCE).

The PVCE Portfolio provides strategic direction and services supporting educational excellence and innovation at UNSW to foster student learning and student experience.

Professor Mathies is a well-respected strategic leader, with extensive expertise in award winning curriculum design and innovation and has a strong understanding of UNSW’s teaching and learning environment. Prior to commencing as the Pro Vice-Chancellor, Education, Tini was Senior Deputy Dean, Education and Student Experience at UNSW Business School. Other leadership roles during Tini’s 18-year career with the faculty included Program Director of Bachelor of Commerce, Associate Dean Undergraduate Programs.  Tini is a Professor of Marketing with over 20 years of experience as a marketing researcher and educator. Her research and teaching focuses on services marketing, exploring how people and technology can create service experiences that generate value for organisations, employees and customers alike.

Tini is a strong advocate of putting the student first and is a champion of equitable pathways to Higher Education. She co-leads the University's Assessment and Feedback transformation. Her educational innovations have been recognised with numerous awards, including the UNSW Vice-Chancellor's Award for Programs that Enhance Learning, a QS/Wharton Reimagine Education Award for Learning Assessment, AACSB's Innovations that Inspire Award and ASCILITE Innovation awards.


My Qualifications

Master of Economic and Social Sciences, University of Innsbruck, Austria

PhD (Marketing), University of Technology Sydney

Graduate Certificate of University Learning and Teaching, UNSW Sydney


My Awards

2023 ASCILITE Innovation Award and Allan Christie Innovation Award

2023 AACSB Innovations that Inspire

2021 QS/Wharton Reimagine Education Award for Learning Assessment

2021 UNSW Vice Chancellor's Award for Programs that Enhance Learning

2021 UNSW Heinz Harant Award for Teaching Innovation

2018 Foundations of University Learning and Teaching Alumni Scholarship, UNSW

2018 Certificate for Sustained Teaching Excellence, UNSW Business School

2012  Literati Network Awards for Excellence, Highly Commended

2011 Australasian Marketing Journal, Best Paper


My Research Supervision


Supervision keywords


Areas of supervision

PhD

Honours


Currently supervising

2 PhD students

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Location

Room 1038D, Quadrangle building

Contact

+61-2-9385 3376