By Professor Shan Pan

Book Chapters

Huang J-S; Pan SL, 2019, 'China’s Suning: Combining Online and Offline Businesses Units', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 39 - 44, http://dx.doi.org/10.1142/9789813276369_0006

Du WD; Pan SL, 2019, 'China’s Xugong Construction Machinery Group: IT-enabled Slack Redeployment', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 137 - 143, http://dx.doi.org/10.1142/9789813276369_0019

Gu Q; Cui L; Pan SL, 2019, 'Daji Town, Cao County in Shandong: Rural Areas Transformed by “Taobao”', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 21 - 28, http://dx.doi.org/10.1142/9789813276369_0004

Hu HB; Huang T; Pan SL, 2019, 'Red Collar Group: The Construction of C2M Intelligent Business Ecosystem', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 103 - 109, http://dx.doi.org/10.1142/9789813276369_0015

Chen JE; Pan SL, 2019, 'Wanhua, China: Cross-pollination for ERP-based Transformation', in Digital Enablement and Innovation in China, WORLD SCIENTIFIC, pp. 145 - 150, http://dx.doi.org/10.1142/9789813276369_0020

Chen J; Pan SL; Zeng Q, 2018, 'Red Collar Group: Transform Towards Smart Manufacturing', in Digital Enablement: The Consumerizational And Transformational Effects Of Digital Technology, World Scientific Publishing Co Pte Ltd, Singapore, pp. 115 - 120, https://www.worldscientific.com/worldscibooks/10.1142/10424#t=aboutBook

Du W; Li W, 2018, 'Digital Entrepreneurship Ecosystem as a New Form of Organizing: A Case of Zhongguancun', in Digital Enablement, World Scientific, pp. 1 - 25, http://dx.doi.org/10.1142/9789813209138_0001

Leong C, 2015, 'Damai', in Pan S-L (ed.), Managing Organizational Complexities with Digital Enablement in China, edn. Innovation and Knowledge Management, World Scientific Publishing Company, pp. 107 - 123

Newell S; Huang JC; Galliers RD; Pan SL, 2014, 'Exploring with, and exploiting, it-implementing enterprise resource planning and knowledge management systems in tandem: Fostering efficiency and innovation complementarity', in Strategic Information Management: Challenges and Strategies in Managing Information Systems, pp. 439 - 466, http://dx.doi.org/10.4324/9781315880884-31

Tan B; Pan SL, 2013, 'Achieving and enhancing e-government integration: Lessons from the land data hub project of the Singapore land authority', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 115 - 134, http://dx.doi.org/10.1142/9789814417839_0006

Tan B; Pan SL; Cha V, 2013, 'Developing a customer-centric, inclusive e-government: Lessons from the central provident fund board of Singapore', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 53 - 84, http://dx.doi.org/10.1142/9789814417839_0003

Sitoh MK; Pan SL, 2013, 'IT implementation: Lessons from grand Mercure Roxy Hotel', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 221 - 242, http://dx.doi.org/10.1142/9789814417839_0011

Chan C; Pan SL, 2013, 'Singapore e-government initiatives: Engaging users', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 41 - 52, http://dx.doi.org/10.1142/9789814417839_0002

Tan B; Pan SL; Cha V, 2013, 'The evolution of Singapore’s infocomm plans: Singapore’s e-government journey from 1980 to 2007', in Dynamics of Governing IT Innovation in Singapore: A Case Book, pp. 1 - 40, http://dx.doi.org/10.1142/9789814417839_0001

Leong C; Pan SL, 2013, 'IT in Supply Chain Management: Batamindo Shipping & Warehouse Pte Ltd', in Pan G (ed.), Dynamics of Governing IT Innovation in Singapore, World Scientific Publishing Company, pp. 243 - 261, http://dx.doi.org/10.1142/9789814417839_0012

Luthra P; Pan SL, 2011, 'Implementing knowledge management in a geographically dispersed organization: The case of an NGO', in Beyond the Knowledge Trap: Developing Asia's Knowledge-Based Economies, pp. 421 - 437, http://dx.doi.org/10.1142/9789814343688_0017

RaviShankar MN; Pan SL, 2010, 'Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India', in Governing And Managing Knowledge In Asia (2nd Edition), WORLD SCIENTIFIC, pp. 281 - 297, http://dx.doi.org/10.1142/9789814289900_0014

Newman M; Pan SL; Pan G, 2009, 'Why can't we bet on ISD outcomes: ISD "form" as a predictor of success', in Information Systems Development: Towards a Service Provision Society, pp. 941 - 947, http://dx.doi.org/10.1007/b137171_99

Lim ETK; Tan C-W; Pan S-L, 2009, 'E-Government Implementation', in E-Government Diffusion, Policy, and Impact, IGI Global, pp. 60 - 88, http://dx.doi.org/10.4018/978-1-60566-130-8.ch005

Azcarraga A; Hsieh MH; Pan SL; Setiono R, 2008, 'Improved SOM labeling methodology for data mining applications', in Soft Computing for Knowledge Discovery and Data Mining, pp. 45 - 75, http://dx.doi.org/10.1007/978-0-387-69935-6_3

Huang JC; Newell SM; Galliers RD; Pan SL, 2008, 'Dangerous liaisons? Component-based development and organizational subcultures', in Global Information Systems: The Implications of Culture for IS Management, pp. 200 - 224, http://dx.doi.org/10.4324/9780080942742

Ramchand A; Pan SL, 2008, 'Beyond Mobile Communications - Ubiquitous Information Environments in Singapore', in Trends in Mobile Technology and Business in the Asia-Pacific Region, pp. 179 - 203, http://dx.doi.org/10.1016/B978-1-84334-224-3.50009-3

Huang JC; Newell S; Galliers RD; Pan SL, 2008, 'Dangerous Liaisons? Component-Based Development and Organizational Subcultures', in Global Information Systems The Implications of Culture for IS Management, pp. 200 - 224, http://dx.doi.org/10.4324/9780080942742-10

Ramchand A; Pan SL, 2008, 'Chapter 9 Beyond Mobile Communications – Ubiquitous Information Environments in Singapore', in Trends in Mobile Technology and Business in the Asia–Pacific Region, Elsevier, pp. 179 - 203, http://dx.doi.org/10.1016/b978-1-84334-224-3.50009-3

Pan SL, 2008, 'Customer Perspective of CRM Systems', in Electronic Commerce, IGI Global, pp. 1335 - 1357, http://dx.doi.org/10.4018/978-1-59904-943-4.ch109

Lim C-W; Tan ETK; Pan S-L, 2008, 'E-Government Implementation', in Electronic Government, IGI Global, pp. 1832 - 1860, http://dx.doi.org/10.4018/978-1-59904-947-2.ch140

Tan C-W; Pan SL; Lim ETK, 2008, 'Managing Stakeholder Interests in E-Government Implementation', in Electronic Government, IGI Global, pp. 3262 - 3282, http://dx.doi.org/10.4018/978-1-59904-947-2.ch242

Tan C-W; Lim ETK; Pan SL, 2006, 'E-government implementation: Balancing collaboration and control in stakeholder management', in Hunter MG; Tan FB (ed.), Advanced Topics in Global Information Management, IGI Global, pp. 353 - 380, http://dx.doi.org/10.4018/978-1-59140-923-6.ch016

Mayasandra N RS; Pan SL, 2005, 'Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India', in Governing and Managing Knowledge in Asia, WORLD SCIENTIFIC, pp. 259 - 275, http://dx.doi.org/10.1142/9789812569424_0013

Lim ETK, 2004, 'The Infocomm Development Authority Of Singapore (IDA)', in Pan SL (ed.), Managing Strategic Enterprise Systems and E-government Initiatives in Asia, World Scientific Publishing Company Incorporated, pp. 103 - 118

Pan GSC; Pan SL; Chen X-X; Flynn D, 2003, 'Implementing Global Information Technology Product in a Localized Context', in Organizational Information Systems in the Context of Globalization, Springer US, pp. 185 - 198, http://dx.doi.org/10.1007/978-0-387-35695-2_12

Huang JC; Newell S; Galliers RD; Pan S-L, 2002, 'Enterprise Resource Planning and Knowledge Management Systems', in Enterprise Resource Planning, IGI Global, pp. 97 - 115, http://dx.doi.org/10.4018/978-1-931777-06-3.ch006

Huang JC; Newell S; Galliers RD; Pan S-L, 2002, 'Enterprise Resource Planning and Knowledge Management Systems', in Enterprise Resource Planning, IGI Global, pp. 153 - 171, http://dx.doi.org/10.4018/978-1-930708-36-5.ch011

Huang J; Newell S; Pan S, 2002, 'Enterprise Resource Planning and Knowledge Management Systems: Synergistic Solutions?', in New Perspectives on Information Systems Development, Springer US, pp. 633 - 646, http://dx.doi.org/10.1007/978-1-4615-0595-2_51

Pan SL, 2001, 'Organizing Global Knowledge Management in a Dispersed Organization', in Knowledge Management and Business Model Innovation, IGI Global, pp. 426 - 441, http://dx.doi.org/10.4018/978-1-878289-98-8.ch025

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