Select Publications

Conference Papers

Dias M; Pan S; Tim Y; Land L, 2020, 'Digital imprinting: The role of history in digital strategising at a predigital organisation', in Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, presented at 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, UAE, 20 June 2020 - 24 June 2020, https://aisel.aisnet.org/pacis2020/67/

Dias M; Pan S; Tim Y, 2019, 'Knowledge Embodiment of Human and Machine Interactions: Robotic Process Automation at the Finland Government', in Proceedings of the 27th European Conference on Information Systems (ECIS2019), Association for Information Systems (AIS), Stockholm and Uppsala, Sweden, pp. 11 - 11, presented at The 27th European Conference on Information Systems (ECIS 2019), Stockholm and Uppsala, Sweden, 08 June 2019 - 14 June 2019, https://aisel.aisnet.org/ecis2019_rip/18/

Tim Y; Pan SL; Ouyang T, 2018, 'Museum in the Age of Digital Transformation', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Association for Information Systems (AIS), Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 June 2018 - 28 June 2018, https://aisel.aisnet.org/pacis2018/102/

Tim Y; Pan SL; Cui L, 2018, 'Alibaba’s Digital Enablement Strategies in Rural China', in ICIS 2017: Transforming Society with Digital Innovation

Tim Y; Pan SL; Cui L, 2017, 'Alibaba’s Digital Enablement Strategies in Rural China', in Proceedings of the 38th International Conference on Information Systems (ICIS2017), Association for Information Systems, Seoul, South Korea, presented at The 38th International Conference on Information Systems (ICIS2017), Seoul, South Korea, 10 December 2017 - 13 December 2017, http://aisel.aisnet.org/icis2017/PracticeOriented/Presentations/6/

Oo Tha K; Pan SL; Mysore Seshadrinath S, 2017, 'Exploring Social Media Affordances in Natural Disaster: Case Study of 2015 Myanmar Flood', in Proceedings of the 28th Australasian Conference on Information Systems (ACIS 2017), The 28th Australasian Conference on Information Systems (ACIS 2017), Hobart, Tasmania, Australia, presented at The 28th Australasian Conference on Information Systems (ACIS 2017), Hobart, Tasmania, Australia, 04 December 2017 - 06 December 2017, https://www.acis2017.org/program/conference-program/conference-proceeding/

Yue L; Pan SL; Tan B, 2017, 'The Social Implications of Information Systems: Case Studies of Digitally-Enabled Social Innovation', in Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS 2017), Association for Information Systems, Langkawi, Malaysia, presented at The 21st Pacific Asia Conference on Information Systems (PACIS 2017), Langkawi, Malaysia, 16 July 2017 - 20 July 2017, http://aisel.aisnet.org/pacis2017/276

Tan FT; Pan SL; Liu JY, 2016, 'Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China’s LeEco', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 10 December 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1182&context=icis2016

Tan FT; Pan SL; Cui LL, 2016, 'IT-Enabled Social Innovation in China’s Taobao Villages: The Role of Netrepreneurs', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 10 December 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1251&context=icis2016

Leong CL; Pan SL, 2016, 'Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning', in Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, presented at The 37th International Conference on Information Systems (ICIS 2016), Dublin, 11 November 2016 - 14 December 2016, http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1115&context=icis2016

Leong CL; Pan S; Zhu K; Cui L, 2016, 'Digitally Enabled Grassroots Enterpreneurship for Rural Development', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016

Pan SL; Du W, 2016, 'The Development of Transformation Ambidexterity: A Comparative Study of Four Leading IT Organizations', in Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016

Gurumurty S; Pan SL; Bahri S; Khan AFA, 2016, 'Examining the role of social media for social development: Lessons from Malaysian soup kitchens', in Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016), Kauai, HI, USA, pp. 5106 - 5115, presented at The 49th Hawaii International Conference on System Sciences (HICSS 2016), Kauai, HI, USA, 05 January 2016 - 08 January 2016, http://dx.doi.org/10.1109/HICSS.2016.632

Leong C; Pan SL; Bahri S; Khan AFA, 2015, 'Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia', in Digital mobilization ; ICT-empowered grassroot movement ; environmental movement ; digital enablement ; case study (eds.), Proceedings of the 36th International Conference on Information Systems (ICIS 2015), Association for Information Systems, Fort Worth, Texas, USA, presented at The 36th International Conference on Information Systems (ICIS 2015), Fort Worth, Texas, USA, 13 December 2015 - 16 December 2015, http://aisel.aisnet.org/icis2015/proceedings/SocialMedia/8/

Yue L; Pan SL; Tan B; Cui L, 2015, 'Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China', in Proceedings of the 36th International Conference on Information Systems (ICIS 2015), Association for Information Systems, Fort Worth, USA, presented at The 36th International Conference on Information Systems (ICIS 2015), Fort Worth, USA, 12 December 2015 - 16 December 2015, http://aisel.aisnet.org/icis2015/proceedings/Sustainability/11/

Du W; Pan SL; Liu S, 2015, 'A Process Model of Effective Improvisation: Lessons from Tencent’s Product Development', in Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, presented at The 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, 05 July 2015 - 09 July 2015, http://aisel.aisnet.org/pacis2015/100

Leong C; Pan SL; Bahri S; Khan AFA, 2015, 'Digital enablement: Social media in empowering the grassroot environmental movement of Malaysia', in 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015

Yue L; Pan SL; Tan B; Cui L, 2015, 'Digitally enabled social innovation: A case study of community empowerment in rural China', in 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS 2015

Tan FT; Pan SL; Cui L, 2014, 'An Information Processing Perspective of Digital Social Innovation: Insights from China’s Taobao Villages', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/ConferenceTheme/16/

Du W; Pan SL; Huang J, 2014, 'Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/ISStrategy/12/

Sitoh MK; Pan SL; Cui L, 2014, 'The Roles of Opportunity Processes in a Social Business Model: Insights from China’s E-Commerce Villages', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/EBusiness/1/

Chong T; Leong C; Pan SL; Bahri S; Khan AFA, 2014, 'Use of Social Media in Disaster Relief during the Kuantan (Malaysia) Flood', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014

Mao M; Pan SL; Hackney R; Ractham P; Kaewkitipong L, 2014, 'Constructing the Cultural Repertoire in a Natural Disaster: The Role of Social Media in the Thailand Flood of 2011', in Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, presented at The 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, 08 December 2014 - 10 December 2014, http://hdl.handle.net/10292/8049

Tim Y; Pan SL; Bahri S; Khan AFA, 2014, 'Social Media as Boundary Objects: A Case of Digitalized Civic Engagement in Malaysia', in Proceeding of the 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, presented at The 25th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, 08 December 2014 - 10 December 2014, http://hdl.handle.net/10292/8105

Li M; Li Z; Pan SL, 2014, 'Spanning Knowledge Boundaries in Offshore Insourcing through Organizational Learning: A Case Study of Bankco', in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014), Association for Information Systems, Chengdu, China, presented at The 18th Pacific Asia Conference on Information Systems (PACIS 2014), Chengdu, China, 24 June 2014 - 28 June 2014, http://aisel.aisnet.org/pacis2014/187

Tan FTC; Pan SL; Cui L, 2014, 'An information processing perspective of digital social innovation: Insights from China's taobao villages', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Wenyu D; Pan SL; Jinsong H, 2014, 'Leveraging IT in slack resources redeployment: A development towards resource fluidity', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Sitoh MK; Pan SL; Cui L, 2014, 'The roles of opportunity processes in a social business model: Insights from China's e-commerce villages', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Chong T; Leong C; Pan SL; Bahri S; Khan AFA, 2014, 'Use of social media in disaster relief during the Kuantan (Malaysia) flood', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Sitoh MK; Pan SL; Zheng X; Chen H, 2013, 'Information system strategy for opportunity discovery and exploitation: Insights from business model transformation', in Proceedings of thee 34th International Conference on Information Systems (ICIS 2013), Association for Information Systems, Milan, Italy, presented at The 34th International Conference on Information Systems (ICIS 2013), Milan, Italy, 15 December 2013 - 18 December 2013

Tim Y; Yang L; Pan SL; Kaewkitipong L; Ractham P, 2013, 'The emergence of social media as boundary objects in crisis response: A collective action perspective', in International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design, pp. 3882 - 3893

Tan FTC; Tan B; Pan SL, 2013, 'Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms', in Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013), Association for Information Systems, Jeju Island, South Korea, presented at The 17th Pacific Asia Conference on Information Systems (PACIS 2013), Jeju Island, South Korea, 19 June 2013 - 22 June 2013, http://aisel.aisnet.org/pacis2013/32

Leong C; Pan SL; Huang J, 2013, 'Towards a Two-sided Online platform: The Case of China's Largest Online Ticketing Firm', in Proceedings of the 21st European Conference on Information Systems (ECIS 2013), Utrecht, The Netherlands, presented at The 21st European Conference on Information Systems (ECIS 2013), Utrecht, The Netherlands, 05 June 2013 - 08 June 2013

Tan FTC; Pan SL; Zuo M, 2012, 'An examination of interdependencies in a B2C platform in China: The case of M.com', in Proceedings of the 33rd International Conference on Information Systems (ICIS 2012), Association for Information Systems, Orlando, Florida, USA, presented at The 33rd International Conference on Information Systems (ICIS 2012), Orlando, Florida, USA, 16 December 2012 - 19 December 2012

Huang P-Y; Pan SL; Zuo M, 2012, 'Being responsive to your customer: Developing customer agility through information management', in Proceedings of the 33rd International Conference on Information Systems (ICIS 2012), Association for Information Systems, Orlando, Florida, USA, presented at The 33rd International Conference on Information Systems (ICIS 2012), Orlando, Florida, USA, 16 December 2012 - 19 December 2012

Yang L; Fu X; Pan SL, 2012, 'Leveraging social capital and absorptive capacity for knowledge integration: A case study of a cross-organization IT project', in Proceedings of the 20th European Conference on Information Systems (ECIS 2012), The 20th European Conference on Information Systems (ECIS 2012), Barcelona, Spain, presented at The 20th European Conference on Information Systems (ECIS 2012), Barcelona, Spain, 10 June 2012 - 13 June 2012

Tan B; Pan SL; Zuo M, 2011, 'Attaining and enacting green leadership: Insights from the green it initiatives of china mobile', in Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Association for Information Systems, Shanghai, China, presented at The 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 04 December 2011 - 07 December 2011

Huang P-Y; Pan SL; Ouyang TH; Chou T-C, 2011, 'Developing routinized information processing capabilities for operational agility: Insights from China', in Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Association for Information Systems, Shanghai, China, presented at The 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 04 December 2011 - 07 December 2011

Wang Z; Pan SL; Ouyang TH; Chou T-C, 2011, 'Evolving IT organizational identity as a source of IT-enabled enterprise agility in China', in Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Association for Information Systems, Shanghai, China, presented at The 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 04 December 2011 - 07 December 2011

Levina N; Gallivan M; Mao J-Y; Su N; Pan SL, 2011, 'Studying China’s IT Services Industry: Generalizations, Particularities, and the Competitive Outlook', in Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Association for Information Systems, Shanghai, China, presented at The 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China, 04 December 2011 - 07 December 2011

Tan FTC; Pan SL; Tan B, 2011, 'The co-creation of service value: The case of a B2B exchange in China', in Seltsikas P; Bunker D; Dawson L; Indulska M (eds.), Proceedings of the 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, Australia, presented at The 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, Australia, 29 November 2011 - 01 December 2011

Ping JW; Cui T; Pan SL, 2011, 'Strategies of crisis management from contingent perspective', in Proceedings of the The 15th Pacific Asia Conference on Information Systems (PACIS 2011), Queensland University of Technology, Brisbane, Australia, presented at The 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, 07 July 2011 - 11 July 2011

Chen J; Wang D; Pan SL, 2011, 'Understanding organizational agility development for government- A process model of resource configuration', in Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), Queensland University of Technology, Brisbane, Australia, presented at The 15th Pacific Asia Conference on Information Systems (PACIS), Brisbane, Australia, 07 July 2011 - 11 July 2011

Sha X; Cheng Y; Pan SL; Teoh SY, 2011, 'The implementation success of healthcare information systems: A business-IT alignment perspective', in Tuunainen VK; Rossi M; van Deventer JP (eds.), Proceedings of the 19th European Conference on Information Systems (ECIS 2011), The 19th European Conference on Information Systems (ECIS 2011), Helsinki, Finland, presented at The 19th European Conference on Information Systems (ECIS 2011), Helsinki, Finland, 09 June 2011 - 11 June 2011

Wang Z; Pan SL; Chen EJ; Wu Y, 2011, 'Bridging boundaries in offshore outsourcing organizations: A case study of promoting KM system initiatives in Wipro technologies', in Sprague, Jr. RH (ed.), Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS 2011), The 44th Hawaii International Conference on System Sciences (HICSS 2011), Koloa, Kauai, Hawaii, presented at The 44th Hawaii International Conference on System Sciences (HICSS 2011), Koloa, Kauai, Hawaii, 04 January 2011 - 07 January 2011, http://dx.doi.org/10.1109/HICSS.2011.86

Du W; Pan SL, 2010, 'Boundary spanning by design: Insights from a vendor perspective', in Proceedings of the 31st International Conference on Information Systems (ICIS 2010), Association for Information Systems, Saint Louis, Missouri, USA, presented at The 31st International Conference on Information Systems (ICIS 2010), Saint Louis, Missouri, USA, 12 December 2010 - 15 December 2010

Tan B; Pan SL; Cha V, 2010, 'Developing a customer-centric, inclusive E-Government: Lessons from the central provident fund board of Singapore', in Proceedings of the 31st International Conference on Information Systems (ICIS 2010), Association for Information Systems, Saint Louis, Missouri, USA, presented at The 31st International Conference on Information Systems (ICIS 2010), Saint Louis, Missouri, USA, 12 December 2010 - 15 December 2010

Tan B; Pan SL; Chou T-C; Huang J-Y, 2010, 'Enabling agility through routinized improvisation in it deployment: The case of chang chun petrochemicals', in Proceedings of the 31st International Conference on Information Systems (ICIS 2010), Association for Information Systems, Saint Louis, Missouri, USA, presented at The 31st International Conference on Information Systems (ICIS 2010), Saint Louis, Missouri, USA, 12 December 2010 - 15 December 2010

Tan B; Pan SL; Chen W; Huang L, 2010, 'Evolutionary sensemaking in enterprise applications implementation: Insights from a state-owned enterprise in China', in Proceedings of the 31st International Conference on Information Systems (ICIS 2010), Association for Information Systems, Saint Louis, Missouri, USA, presented at The 31st International Conference on Information Systems (ICIS 2010), Saint Louis, Missouri, USA, 12 December 2010 - 15 December 2010

Jenson Goh C-L; Pan SL; Zuo M, 2010, 'Transforming organizational capabilities into agile IT adoption: A case study of beijing international airport', in Proceedings of the 31st International Conference on Information Systems (ICIS 2010), Association for Information Systems, Saint Louis, Missouri, USA, presented at The 31st International Conference on Information Systems (ICIS 2010), Saint Louis, Missouri, USA, 12 December 2010 - 15 December 2010


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