Select Publications

Journal articles

Pan SL; Nishant R; Tuunanen T; Nah FFH, 2023, 'Literature review in the generative AI era - how to make a compelling contribution', Journal of Strategic Information Systems, 32, http://dx.doi.org/10.1016/j.jsis.2023.101788

Dias M; Pan SL; Tim Y; Land L, 2023, 'Managing historical conditions in information systems strategizing: An imprinting perspective', Journal of Strategic Information Systems, 32, http://dx.doi.org/10.1016/j.jsis.2023.101794

Dias M; Pan SL; Tim Y; Land L, 2023, 'Managing historical conditions in information systems strategizing: An imprinting perspective', The Journal of Strategic Information Systems, 32, pp. 101794 - 101794, http://dx.doi.org/10.1016/j.jsis.2023.101794

Zhang D; Pee LG; Pan SL; Liu W, 2022, 'Orchestrating artificial intelligence for urban sustainability', Government Information Quarterly, 39, http://dx.doi.org/10.1016/j.giq.2022.101720

Pee LG; Pan SL, 2022, 'Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research', International Journal of Information Management, 63, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102446

Pan SL; Carter L; Tim Y; Sandeep MS, 2022, 'Digital sustainability, climate change, and information systems solutions: Opportunities for future research', International Journal of Information Management, 63, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102444

Ye L; Pan SL; Wang J; Wu J; Dong X, 2022, 'Big data analytics for sustainable cities: An information triangulation study of hazardous materials transportation', Journal of Business Research, 128, pp. 381 - 390, http://dx.doi.org/10.1016/j.jbusres.2021.01.057

Zhang D; Pee LG; Pan SL; Cui L, 2022, 'Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development', Government Information Quarterly, 39, http://dx.doi.org/10.1016/j.giq.2021.101626

Ng E; Pan SL, 2022, 'Competitive strategies for ensuring Fintech platform performance: Evidence from multiple case studies', Information Systems Journal, http://dx.doi.org/10.1111/isj.12406

Criado-Perez C; Shinkle GA; Höllerer MA; Sharma A; Collins C; Gardner N; Hank Haeusler M; Pan S, 2022, 'Digital Transformation in the Australian AEC Industry: Prevailing Issues and Prospective Leadership Thinking', Journal of Construction Engineering and Management, 148, http://dx.doi.org/10.1061/(ASCE)CO.1943-7862.0002214

Qureshi I; Pan SL; Zheng Y, 2021, 'Digital social innovation: An overview and research framework', Information Systems Journal, 31, pp. 647 - 671, http://dx.doi.org/10.1111/isj.12362

Huang PY; Niu B; Pan SL, 2021, 'Platform-based customer agility: An integrated framework of information management structure, capability, and culture', International Journal of Information Management, 59, http://dx.doi.org/10.1016/j.ijinfomgt.2021.102346

Ye L; Pan SL; Li M; Dai Y; Dong X, 2021, 'The citizen-led information practices of ICT4D in rural communities of China: A mixed-method study', International Journal of Information Management, 56, http://dx.doi.org/10.1016/j.ijinfomgt.2020.102248

Pee LG; Pan SL; Wang J; Wu J, 2021, 'Designing for the future in the age of pandemics: a future-ready design research (FRDR) process', European Journal of Information Systems, 30, pp. 157 - 175, http://dx.doi.org/10.1080/0960085X.2020.1863751

Pan SL; Li M; Pee LG; Sandeep MS, 2021, 'Sustainability Design Principles for a Wildlife Management Analytics System: An Action Design Research', European Journal of Information Systems, 30, pp. 452 - 473, http://dx.doi.org/10.1080/0960085X.2020.1811786

Pan SL; Zhang S, 2020, 'From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research', International Journal of Information Management, 55, http://dx.doi.org/10.1016/j.ijinfomgt.2020.102196

Tan B; Pan SL; Chen W; Huang L, 2020, 'ORGANIZATIONAL SENSEMAKING IN ERP IMPLEMENTATION: THE INFLUENCE OF SENSEMAKING STRUCTURE', MIS QUARTERLY, 44, pp. 1773 - 1809, http://dx.doi.org/10.25300/MISQ/2020/11872

Pan SL; Cui M; Qian J, 2020, 'Information resource orchestration during the COVID-19 pandemic: A study of community lockdowns in China', International Journal of Information Management, 54, http://dx.doi.org/10.1016/j.ijinfomgt.2020.102143

Zhang S; Pan SL; Ouyang TH, 2020, 'Building social translucence in a crowdsourcing process: A case study of Miui.com', Information and Management, 57, http://dx.doi.org/10.1016/j.im.2019.103172

Du W; Pan SL; Wu J, 2020, 'How do IT outsourcing vendors develop capabilities? An organizational ambidexterity perspective on a multi-case study', Journal of Information Technology, 35, pp. 49 - 65, http://dx.doi.org/10.1177/0268396219887756

Pan SL; Pee LG, 2020, 'Usable, in-use, and useful research: A 3U framework for demonstrating practice impact', Information Systems Journal, 30, pp. 403 - 426, http://dx.doi.org/10.1111/isj.12274

Cecez-Kecmanovic D; Davison R; Fernandez W; Finnegan P; Pan S; Sarker S, 2020, 'Advancing Qualitative IS Research Methodologies: Expanding Horizons and Seeking New Paths', Journal of the Association of Information Systems, 21, pp. 246 - 263, http://dx.doi.org/10.17705/1jais.00599

Du W; Xie K; Pan SL; Xiao J, 2020, 'Data analytics contributes to better decision-making beyond organizational boundaries', MIS Quarterly Executive, 19, pp. 121 - 134, http://dx.doi.org/10.17705/2msqe.00028

Tim Y; Hallikainen P; Pan S; Tamm T, 2020, 'Actualizing business analytics for organizational transformation: A case study of Rovio Entertainment', European Journal of Operational Research, 281, pp. 642 - 655, http://dx.doi.org/10.1016/j.ejor.2018.11.074

Zhang D; Pan SL; Yu J; Liu W, 2020, 'Orchestrating big data analytics capability for sustainability: A study of air pollution management in China', Information and Management, http://dx.doi.org/10.1016/j.im.2019.103231

Pee LG; Pan SL; Li M; Jia S, 2020, 'Social informatics of information value cocreation: A case study of xiaomi's online user community', Journal of the Association for Information Science and Technology, http://dx.doi.org/10.1002/asi.24252

Cui M; Pan SL; Cui L, 2019, 'Developing community capability for e-commerce development in rural China: A resource orchestration perspective', Information Systems Journal, 29, pp. 953 - 988, http://dx.doi.org/10.1111/isj.12241

Pee LG; Pan SL; Cui L, 2019, 'Artificial intelligence in healthcare robots: A social informatics study of knowledge embodiment', Journal of the Association for Information Science and Technology, 70, pp. 351 - 369, http://dx.doi.org/10.1002/asi.24145

Du WD; Pan SL; Leidner DE; Ying W, 2019, 'Affordances, experimentation and actualization of FinTech: A blockchain implementation study', Journal of Strategic Information Systems, 28, pp. 50 - 65, http://dx.doi.org/10.1016/j.jsis.2018.10.002

Leong C; Pan SL; Leidner DE; Huang JS, 2019, 'Platform leadership: Managing boundaries for the network growth of digital platforms', Journal of the Association for Information Systems, 20, pp. 1531 - 1565, http://dx.doi.org/10.17705/1jais.00577

Tan FTC; Pan SL; Zuo M, 2019, 'Realising platform operational agility through information technology–enabled capabilities: A resource-interdependence perspective', Information Systems Journal, 29, pp. 582 - 608, http://dx.doi.org/10.1111/isj.12221

Leong C; Pan SL; Bahri S; Fauzi A, 2019, 'Social media empowerment in social movements: power activation and power accrual in digital activism', European Journal of Information Systems, 28, pp. 173 - 204, http://dx.doi.org/10.1080/0960085X.2018.1512944

Du W; Pan SL; Zhou N; Ouyang T, 2018, 'From a marketplace of electronics to a digital entrepreneurial ecosystem (DEE): The emergence of a meta-organization in Zhongguancun, China', Information Systems Journal, 28, pp. 1158 - 1175, http://dx.doi.org/10.1111/isj.12176

Hallikainen P; Bekkhus R; Pan SL, 2018, 'How OpusCapita used internal RPA capabilities to offer services to clients', MIS Quarterly Executive, 17, pp. 41 - 52

Tim Y; Pan SL; Bahri S; Fauzi A, 2018, 'Digitally enabled affordances for community-driven environmental movement in rural Malaysia', Information Systems Journal, 28, pp. 48 - 75, http://dx.doi.org/10.1111/isj.12140

Leong C; Pan SL; Zheng X; Hackney R, 2017, 'Managing User Diversity in ES Pre-Implementation Through Discursive Framing: A Spatiotemporal Analysis', IEEE Transactions on Engineering Management, 64, pp. 415 - 427, http://dx.doi.org/10.1109/TEM.2017.2694430

Tim Y; Pan SL; Bahri S; Fauzi A, 2017, 'Digitally enabled crime-fighting communities: Harnessing the boundary spanning competence of social media for civic engagement', Information and Management, 54, pp. 177 - 188, http://dx.doi.org/10.1016/j.im.2016.05.006

Cui M; Pan SL; Newell S; Cui L, 2017, 'Strategy, Resource Orchestration and E-commerce Enabled Social Innovation in Rural China', Journal of Strategic Information Systems, 26, pp. 3 - 21, http://dx.doi.org/10.1016/j.jsis.2016.10.001

Huang JS; Pan SL; Liu J, 2017, 'Boundary permeability and online-offline hybrid organization: A case study of Suning, China', Information and Management, 54, pp. 304 - 316, http://dx.doi.org/10.1016/j.im.2016.08.002

Tim Y; Pan SL; Ractham P; Kaewkitipong L, 2017, 'Digitally enabled disaster response: the emergence of social media as boundary objects in a flooding disaster', Information Systems Journal, 27, pp. 197 - 232, http://dx.doi.org/10.1111/isj.12114

Leong C; Pan SL; Newell S; Cui L, 2016, 'The emergence of self-organizing e-commerce ecosystems in remote villages of China: A tale of digital empowerment for rural development', MIS Quarterly: Management Information Systems, 40, pp. 475 - 484, http://misq.org/misq/downloads/?___store=library

Goh JCL; Zuo MY; Pan SL, 2016, 'Achieving the delicate balance between risks & outcomes in a large-scale IT project - A case study on BCIA's airport security system', Journal of Information Technology Teaching Cases, 6, pp. 36 - 44, http://dx.doi.org/10.1057/jittc.2015.15

Tan FT; Tan B; Pan S, 2016, 'Developing a Leading Digital Multi-Sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com', Communications of the Association for Information Systems, 38, pp. 738 - 760, http://aisel.aisnet.org/cais/vol38/iss1/36

Du W; Pan SL; Huang J, 2016, 'How a latecomer company used IT to redeploy slack resources', MIS Quarterly Executive, 15, pp. 195 - 213

Tan B; Pan SL; Zuo M, 2015, 'Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile', Journal of the Association for Information Science and Technology, 66, pp. 818 - 838, http://dx.doi.org/10.1002/asi.23215

Pan G; Pan SL; Lim C-Y, 2015, 'Examining how firms leverage IT to achieve firm productivity: RBV and dynamic capabilities perspectives', Information and Management, 52, pp. 401 - 412, http://dx.doi.org/10.1016/j.im.2015.01.001

Cui M; Pan SL, 2015, 'Developing focal capabilities for e-commerce adoption: A resource orchestration perspective', Information and Management, 52, pp. 200 - 209, http://dx.doi.org/10.1016/j.im.2014.08.006

Leong C; Pan SL; Ractham P; Kaewkitipong L, 2015, 'ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011', Journal of the Association for Information Systems, 16, pp. 174 - 212, http://aisel.aisnet.org/jais/vol16/iss3/1

Tan B; Pan SL; Lu X; Huang L, 2015, 'The role of IS capabilities in the development of multi-sided platforms: The digital ecosystem strategy of alibaba.com', Journal of the Association for Information Systems, 16, pp. 248 - 280

Chen JE; Pan SL; Ouyang TH, 2014, 'Routine reconfiguration in traditional companies' e-commerce strategy implementation: A trajectory perspective', Information and Management, 51, pp. 270 - 282, http://dx.doi.org/10.1016/j.im.2013.11.008


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