Select Publications

Book Chapters

Guo Z; D'Ambra J, 2011, 'The Influence of National and Organizational Cultures on Technology Use: An Exploratory Study Within a Multinational Organizational Setting', in INTERNATIONAL ENTERPRISES AND GLOBAL INFORMATION TECHNOLOGIES: ADVANCING MANAGEMENT PRACTICES, IGI GLOBAL, pp. 19 - 40, http://dx.doi.org/10.4018/978-1-60960-605-3.ch002

D Ambra JG; Guo Z, 2005, 'Expanding the Information Carrying Capacity of the New Media in the Context of Virtual Teams', in Sarmento A (ed.), Issues of Human Computer Interaction, IRM Press, USA, pp. 263 - 276

Journal articles

Guo Z; Cahalane M; Carbonie A, 2022, 'Online gaming with a purpose: exploring positive personal development achieved through esports play', Behaviour and Information Technology, http://dx.doi.org/10.1080/0144929X.2022.2154266

Xiao L; Guo Z; D'Ambra J, 2019, 'Benefit-based O2O commerce segmentation: a means-end chain approach', Electronic Commerce Research, 19, pp. 1 - 41, http://dx.doi.org/10.1007/s10660-017-9286-3

Stevens KJ; Guo Z; Li Y, 2018, 'Typology and hierarchy of students' motivations to use technology in learning', Australasian Journal of Information Systems, 22, http://dx.doi.org/10.3127/ajis.v22i0.1492

Xiao L; Guo Z; D'Ambra J, 2017, 'Analyzing consumer goal structure in online group buying: A means-end chain approach', Information and Management, 54, pp. 1097 - 1119, http://dx.doi.org/10.1016/j.im.2017.03.001

Tan FTC; Guo Z; Cahalane M; Cheng D, 2016, 'Developing business analytic capabilities for combating e-commerce identity fraud: A study of Trustev's digital verification solution', Information and Management, 53, pp. 878 - 891, http://dx.doi.org/10.1016/j.im.2016.07.002

Guo Z; Xiao L; Van Toorn C; Lai Y; Seo C, 2016, 'Promoting online learners' continuance intention: An integrated flow framework', Information and Management, 53, pp. 279 - 295, http://dx.doi.org/10.1016/j.im.2015.10.010

Xiao L; Guo Z; D’Ambra J; Fu B, 2016, 'Building loyalty in e-commerce: Towards a multidimensional trust-based framework for the case of China', Program, 50, pp. 431 - 461, http://dx.doi.org/10.1108/PROG-04-2016-0040

Guo Z; Li Y; Stevens KJ, 2012, 'Analyzing Students’ Technology Use Motivations: An Interpretive Structural Modeling Approach', Communications of the Association for Information Systems, 30, pp. 199 - 224, http://aisel.aisnet.org/cais/vol30/iss1/14

Guo Z; Lu X; Li Y; Li Y, 2011, 'A Framework of Students' Reasons for Using CMC Media in Learning Contexts: A Structural Approach', Journal of the American Society for Information Science and Technology, 62, pp. 2182 - 2200, http://dx.doi.org/10.1002/asi.21631

Guo Z; Stevens KJ, 2011, 'Factors Influencing Perceived Usefulness of Wikis for Group Collaborative Learning by First Year Students', Australasian Journal of Educational Technology, 27, pp. 221 - 242, https://ajet.org.au/index.php/AJET/article/view/967

Guo Z; Tan FB; Turner TL; Xu H, 2010, 'Group Norms, Media Preferences, and Group Meeting Success: A Longitudinal Study', Computers in Human Behavior, 26, pp. 645 - 655, http://dx.doi.org/10.1016/j.chb.2010.01.001

Guo Z; Tan FB; Cheung K, 2010, 'Students’ Uses and Gratifications for Using Computer-Mediated Communication Media in Learning Contexts', Communications of Association for Information Systems, 27, pp. 339 - 378, http://connection.ebscohost.com/c/articles/70400176/students-uses-gratifications-using-computer-mediated-communication-media-learning-contexts

Guo Z; D Ambra JG; Turner TL; Zhang H, 2009, 'Improving the Effectiveness of Virtual Teams: A Comparison of Video-Conferencing and Face-to-Face Communication in China', IEEE Transactions on Professional Communication, 52, pp. 1 - 16, http://dx.doi.org/10.1109/TPC.2008.2012284

Guo Z; D Ambra JG, 2009, 'The Influence of National and Organizational Cultures on Technology use: An Exploratory Study within a Multinational Organizational Setting', Journal of Global Information Management, 17, pp. 74 - 94, http://dx.doi.org/10.4018/jgim.2009070904

Guo Z; Tan FB; Turner TL; Xu H, 2008, 'An Exploratory Investigation into Instant Messaging Preferences in Two Distinct Cultures', IEEE Transactions on Professional Communication, 51, pp. 396 - 415

Conference Papers

Zhou YV; Leong C; Guo Z, 2023, 'What is fair enough? Reconciling complementors’ needs for fairness management on digital platforms', in ICIS 2023 Proceedings, India, presented at International Conference on Information Systems, India, 10 December 2023 - 13 December 2023, https://aisel.aisnet.org/icis2023/sharing_econ/sharing_econ/11/

Ibello GD; Tan B; Guo Z; Leong C, 2023, 'CONTEMPORARY CLINICAL DECISION SUPPORT SYSTEMS: A PRELIMINARY REVIEW AND RESEARCH AGENDA', in European Conference on Information Systems, Kristiansand, Norway, presented at European Conference on Information Systems, Kristiansand, Norway, 11 June 2023 - 16 June 2023

Lee BK; Tan F; Guo Z; Jeon S, 2022, 'The Red Queen Hypothesis and Improvisational Capabilities for Resilience: A Study of Korean Online Gaming Industry', Copenhagen, Denmark, pp. 2261 - 2261, presented at International Conferences on Information Systems, Copenhagen, Denmark, 09 December 2022 - 14 December 2022, https://aisel.aisnet.org/icis2022/is_implement/is_implement/10/

Hou J; Guo Z; Leong C, 2021, 'Blending Technologies in the Community of Inquiry Framework: A Discovery of student Online Learning Pathways', Austin, Texas, presented at International Conference on Information Systems (ICIS2021), Austin, Texas, 12 December 2021, https://aisel.aisnet.org/icis2021/diglearn_curricula/diglearn_curricula/12/

Zhou Y; Leong C; Guo Z; Yu J, 2021, 'Coordination of Actor Interactions on Digital Platforms: A Case Study of Taobao’s Content Exchange Platform', in Pacific Asia Conference on Information Systems (PACIS) 2021, Dubai, presented at Pacific Asia Conference on Information Systems, Dubai, 12 July 2021 - 14 July 2021, https://aisel.aisnet.org/pacis2021/237/

Teh C; Phang CW; Chong AY-L; Guo Z, 2021, 'Augmented Reality in Offline Retail: Integrating the Affordance and Means-End Chain Perspectives', Hawaii, presented at Proceedings of the 2021 Annual Hawaii International Conference on System Sciences (HICSS2021), Hawaii, 04 January 2021 - 08 January 2021, https://aisel.aisnet.org/hicss-54/da/augmented_reality/2/

Guo Z; Leong C; Zhou Y; Lee B; Monson DM, 2020, 'Turning Lemons into Lemonade: Designing Remote Teaching to Foster a Sense of Online Learning Community through Action Design', in Proceedings of the 2020 International Conference on Information Systems (ICIS2020), India, presented at 2020 International Conference on Information Systems (ICIS2020), India, 13 December 2020 - 16 December 2020, https://aisel.aisnet.org/icis2020/digital_learning_env/digital_learning_env/5/

Peng J-RJ; Guo Z; Cahalane M, 2018, 'Online Game User Experience', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Associations for Information Systems, Yokohama, Japan, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26 June 2018 - 30 June 2018, https://aisel.aisnet.org/pacis2018/124

Carbonie A; Guo Z; Cahalane M, 2018, 'Positive Personal Development through eSports', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Association for Information Systems (AIS), YOKOHAMA JAPAN, presented at The 22nd Pacific Asia Conference on Information Systems (PACIS 2018), YOKOHAMA JAPAN, 26 June 2018 - 30 June 2018, https://aisel.aisnet.org/pacis2018/125

Seo C; Guo Z; Xiao L; Jiang J; Klein J, 2017, 'Hedonic Information Systems Quality', in Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS 2017), Association for Information Systems, Langkawi, Malaysia, presented at The 21st Pacific Asia Conference on Information Systems (PACIS 2017), Langkawi, Malaysia, 16 July 2017 - 20 July 2017, http://aisel.aisnet.org/pacis2017/189/

Xiao L; Guo Z; D'Ambra J; Fu B, 2016, 'Determining Motivations for Online Group Buying - A Uses and Gratifications Perspective', in Proceeding of the 20th Pacific Asia Confernce on Information Systrems (PACIS 2016), Chiayi, Taiwan, presented at The 20th Pacific Asia Confernce on Information Systrems (PACIS 2016), Chiayi, Taiwan, 27 June 2016 - 01 July 2016

Cheng D; Tan FT; Guo Z; Cahalane M, 2015, 'Developing ICT-Enabled Information Processing Capabilities for Combatting E-Commerce Identity Fraud: A Case Study of Trustev’s Social Fingerprinting Solution', in Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, presented at The 19th Pacific Asia Conference on Information Systems (PACIS 2015), Singapore, 05 July 2015 - 09 July 2015, http://aisel.aisnet.org/pacis2015/60/

Xiao L; Guo Z; D'Ambra J, 2014, 'A Typology of Online Group Buyers: Using Means-end Structures for Benefit Segmentation', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, presented at The 35th International Conference on Information Systems (ICIS 2014), 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/EBusiness/22/

Stevens KJ; Guo Z; Li Y, 2014, 'Understanding Technology Mediated Learning in Higher Education: A Repertory Grid Approach', in Proceedings of the 35th International Conference on Information Systems (ICIS 2014), Association for Information Systems, Auckland, New Zealand, presented at The 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, 14 December 2014 - 17 December 2014, http://aisel.aisnet.org/icis2014/proceedings/ISCurriculum/18/

Seo C; Guo Z, 2014, 'Service Quality and Online Games: Moderating Effect of Zone of Tolerance', in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014), Association for Information Systems, Chengdu, China, presented at The 18th Pacific Asia Conference on Information Systems (PACIS 2014), Chengdu, China, 24 June 2014 - 28 June 2014, http://aisel.aisnet.org/pacis2014/67

Xiao L; Guo Z; D'Ambra J; Fu B, 2014, 'Understanding Online Group Purchase Decision Making: A Means-end Chain Approach', in Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014), Association for Information Systems, Chengdu, China, presented at The 18th Pacific Asia Conference on Information Systems (PACIS 2014), Chengdu, China, 24 June 2014 - 28 June 2014, http://aisel.aisnet.org/pacis2014/290

Xiao L; Guo Z; D'Ambra J, 2014, 'A typology of online group buyers: Using means-end structures for benefit segmentation', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Stevens KJ; Guo Z; Li Y, 2014, 'Understanding technology mediated learning in higher education: A repertory grid approach', in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Guo Z; Stevens KJ; Li Y, 2013, 'A Typology and Hierarchical Framework of Technology Use in Digital Natives’ Learning', in Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013), Association for Information Systems, Jeju Island, South Korea, presented at The 17th Pacific Asia Conference on Information Systems (PACIS 2013), Jeju Island, South Korea, 18 June 2013 - 22 June 2013, https://ros.unsw.edu.au/userprofile.html?uid=19246

Guo Z; Stevens KJ; Li Y, 2011, 'Students’ Motivations for Using Contemporary Technologies in Learning: A Structural Approach', in Proceedings of the 2011 International SIGED: IAIM Conference, Association for Information Systems, USA, pp. 1 - 16, presented at AIS SIG-ED IAIM 2011 Conference, Shanghai, China, 03 December 2011 - 04 December 2011

Xiao L; Guo Z; D'Ambra J, 2010, 'An empirical study of multi-dimensional trust and eloyalty in e-commerce in China', in 16th Americas Conference on Information Systems 2010, AMCIS 2010, pp. 1080 - 1090

Xiao L; Guo Z; D'Ambra J, 2009, 'Understanding the relationships between multi-dimensional trust and eloyalty in E-commerce', in 12th Australian Conference on Knowledge Management and Intelligent Decision Support, ACKMIDS 09 and 20th Australasian Conference on Information Systems, ACIS 2009, pp. 929 - 939

Guo Z; Stevens KJ; Zhang Y, 2009, 'A Uses and Gratifications Approach to Understanding the Role of Wiki Technology in Enhancing Teaching and Learning Outcomes', in Proceedings of the 17th European Conference on Information Systems (ECIS 2009), University of Verona and London School of Economics and Political Science, http://www.ecis2009.it/allegati/ecis2009_proceedings_public.pdf, presented at 17th European Conference on Information Systems (ECIS 2009) - Information Systems in a Globalising World: Challenges, Ethics and Practice, Verona, Italy, 08 June 2009 - 10 June 2009

Guo Z; Cheung K; Tan FB, 2008, 'Motivations for Using CMC and Non-CMC Media in Learning Contexts: A Uses and Gratifications Approach', in Proceedings of the Twenty Ninth International Conference on Information Systems (ICIS 2008)- Ethics, Design and Consequences of IT, The Association for Information Systems (AIS), USA, presented at Twenty Ninth International Conference on Information Systems (ICIS 2008))- Ethics, Design and Consequences of IT, Paris, France, 14 December 2008 - 17 December 2008

Guo Z; Cheung K; Tan FB, 2008, 'Determining University Students` Motivations for Using Computer Mediated Communication: A Repertory Grid Technique Approach', in 12th Pacific Asia Conference on Information Systems (PACIS 2008), Suzhou, People`s Republic of China, presented at 12th Pacific Asia Conference on Information Systems (PACIS 2008), Suzhou, People`s Republic of China, 03 July 2008 - 07 July 2008

Guo Z; Tan FB; Turner TL; Xu H, 2008, 'Group Cohesion, Similarity of Media Preference and Group Performance', Galway, Ireland, presented at 16th European Conference on Information Systems (ECIS2008), Galway, Ireland, 09 June 2008 - 11 June 2008

Guo Z; Tan FB; Turner TL; Xu H, 2008, 'The Impact of Normative Social Influence on Group Homogeneity in Media Preferences and Group Meeting Outcomes', in 16th European Conference on Information Systems (ECIS2008), National University of Ireland, Galway, Galway, Ireland, presented at 16th European Conference on Information Systems (ECIS2008), Galway, Ireland, 09 June 2008 - 11 June 2008

Guo Z; Tan FB; Turner TL; Xu H, 2008, 'The Importance of Normative Social Influence and Similarity of Media Preferences on Group Meeting Outcomes: A Premliminary Result', in International Conference on Information Resources Management 2008: Information Resources Management in the Digital Economy, Niagara Falls, Ontario, Canada, presented at 2008 International Conference on Information Resources Management (Conf-IRM2008), Niagara Falls, Ontario, Canada, 18 May 2008 - 20 May 2008

Guo Z; Tan FB; Turner TL; Hu H, 2007, 'Messaging Media Perceptions and Preferences: A Pilot Study in Two Distinct Cultures', in 2007 International Conference on Wireless Communications, Networking and Mobile Computing, Shanghai, China, presented at International Conference on Wireless Communications, Networking and Mobile Computing 2007, Shanghai, China, 21 September 2007 - 25 September 2007

Guo Z; Tan FB, 2007, 'Determining University Students? Motivations for Using Computer-Mediated Communication Technologies', in 11th Pacific Asia Conference on Information Systems (PACIS 2007) - Managing Diversity in Digital Enterprises, Auckland, New Zealand, presented at 11th Pacific Asia Conference on Information Systems (PACIS 2007) - Managing Diversity in Digital Enterprises, Auckland, New Zealand, 03 July 2007 - 06 July 2007

Guo Z; D'Ambra JG; Turner TL; Zhang H, 2006, 'Improving Virtual Team Meeting Outcomes: An exploratory study in two distinct cultures', in 2006 Mediterranean Conference on Information Systems (MCIS 2006), San Servolo, Venice, Italy, presented at Mediterranean Conference on Information Systems (MCIS`06) 2006, San Servolo, Venice, Italy, 05 October 2006 - 09 October 2006

Guo Z; D'Ambra JG; Turner TL; Zhang H; Zhang T, 2006, 'Effectiveness of Meeting Outcomes in Virtual vs. Fact-to-Face Teams: A comparison study in China', in 12th Americas Conference on Information Systems (Amcis 2006), Acapulco, Mexico, presented at 12th Americas Conference on Information Systems (Amcis 2006), Acapulco, Mexico, 04 August 2006 - 06 August 2006

Guo Z; Turner TL; Tan F, 2006, 'The effect of normative social influence and cultural diversity on group interactions', in 39th Annual Hawaii International Conference on System Sciences (HICSS-39), Kauai, Hawaii, presented at 39th Annual Hawaii International Conference on System Sciences (HICSS-39), Kauai, Hawaii, 04 January 2006 - 07 January 2006, http://dx.doi.org/10.1109/HICSS.2006.460


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