ORCID as entered in ROS

Select Publications
2023, 'Authentic isn't always best: When inauthentic social media influencers induce positive consumer purchase intention through inspiration', Journal of Retailing and Consumer Services, 75, http://dx.doi.org/10.1016/j.jretconser.2023.103521
,2021, 'Impacts of Crisis Emotions on Negative Word-of-Mouth and Behavioural Intention: Evidence from a Milk Crisis', Journal of Product & Brand Management
,2021, 'Customer satisfaction and implied cost of equity', Australasian Marketing Journal, 29, pp. 364 - 378, http://dx.doi.org/10.1177/1839334921993951
,2020, 'Gaining Insights Into Why Professionals Continue or Abandon Pro Bono Service', European Journal of Marketing, 55, pp. 790 - 813, http://dx.doi.org/10.1108/EJM-05-2019-0438
,2020, 'Mindfulness and job performance: Does creativity matter?', Australasian Marketing Journal, 28, pp. 117 - 123, http://dx.doi.org/10.1016/j.ausmj.2019.12.003
,2019, 'The Role of Place Attachment in Tourism Research', Journal of Travel & Tourism Marketing, http://dx.doi.org/10.1080/10548408.2019.1612824
,2018, 'Service models and culture: Impact on work behaviours', Journal of Services Marketing, 32, pp. 616 - 628, http://dx.doi.org/10.1108/JSM-07-2017-0263
,2018, 'Does customer satisfaction matter to managers' earnings forecasts and stock returns?', European Journal of Marketing, 52, pp. 2026 - 2051, http://dx.doi.org/10.1108/EJM-06-2017-0422
,2017, 'In pursuit of service productivity and customer satisfaction: The role of resources', European Journal of Marketing, 51, pp. 1836 - 1855, http://dx.doi.org/10.1108/EJM-07-2016-0385
,2015, 'A profile of community-based agricultural festival attendees in North America: A comparative study', International Journal of Hospitality and Event Management, http://dx.doi.org/10.1504/ijhem.2015.074720
,2015, 'Antecedents and Consequences of Discrete Emotions in Hedonic Consumption Situations', Services Marketing Quarterly, 36, pp. 226 - 244, http://dx.doi.org/10.1080/15332969.2015.1046773
,2014, 'Segmenting Festival Visitors Using Psychological Commitment', Journal of Travel Research, 53, pp. 656 - 669, http://dx.doi.org/10.1177/0047287513513168
,2014, 'The affective-psychological process of festival visitor loyalty formation', Tourism Analysis, 19, pp. 377 - 382, http://dx.doi.org/10.3727/108354214X14029467968727
,2014, 'Visitors’ emotional responses to the festival environment', Journal of Travel and Tourism Marketing, 31, pp. 114 - 131, http://dx.doi.org/10.1080/10548408.2014.861726
,2013, 'The measurement of emotions elicited within festival contexts: A psychometric test of a festival consumption emotions (FCE) scale', Tourism Analysis, 18, pp. 635 - 649, http://dx.doi.org/10.3727/108354213X13824558188541
,2012, 'Recollection consistency of festival consumption emotions', Journal of Travel Research, 51, pp. 178 - 190, http://dx.doi.org/10.1177/0047287510394197
,2012, 'The mediating effect of place attachment on the relationship between festival satisfaction and loyalty to the festival hosting destination', Journal of Travel Research, 51, pp. 751 - 764, http://dx.doi.org/10.1177/0047287512437859
,2006, 'Leisure constraints and acculturation among Korean immigrants', Journal of Park and Recreation Administration, 24, pp. 63 - 86, http://js.sagamorepub.com/jpra/article/view/1408
,2004, 'Developing, operating, and maintaining a travel agency web site: Attending to E-consumers and Internet marketing issues', Journal of Travel and Tourism Marketing, 17, pp. 205 - 223, http://dx.doi.org/10.1300/J073v17n02_16
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