Select Publications
Journal articles
2019, 'Patients, health professionals, and the health system: Influencers on patients’ participation in ward rounds', Patient Preference and Adherence, 13, pp. 1415 - 1429, http://dx.doi.org/10.2147/PPA.S211073
,2018, 'Patient groups, clinicians and healthcare professionals agree - All test results need to be seen, understood and followed up', Diagnosis, 5, pp. 215 - 222, http://dx.doi.org/10.1515/dx-2018-0083
,2018, 'New ways to get policy into practice: A mixed-method participatory study of care coordination and street-level bureaucrats', Journal of Health Organization and Management, 32, pp. 809 - 824, http://dx.doi.org/10.1108/JHOM-09-2017-0239
,2018, 'Hospital length of stay variation and comorbidity of mental illness: A retrospective study of five common chronic medical conditions', BMC Health Services Research, 18, pp. 498, http://dx.doi.org/10.1186/s12913-018-3316-2
,2018, 'The effects of hearing loss on person-centred care in residential aged care: a narrative review', Geriatric Nursing, 39, pp. 296 - 302, http://dx.doi.org/10.1016/j.gerinurse.2017.10.013
,2018, 'How to improve healthcare? Identify, nurture and embed individuals and teams with “deep smarts”', Journal of Health Organization and Management, 32, pp. 135 - 143, http://dx.doi.org/10.1108/jhom-09-2017-0244
,2018, 'Delivering safe and effective test-result communication, management and follow-up: A mixed-methods study protocol', BMJ Open, 8, pp. e020235, http://dx.doi.org/10.1136/bmjopen-2017-020235
,2018, 'It takes two to tango: Customization and standardization as colluding logics in healthcare: Comment on “(re) making the procrustean bed standardization and customization as competing logics in healthcare”', International Journal of Health Policy and Management, 7, pp. 183 - 185, http://dx.doi.org/10.15171/ijhpm.2017.77
,2017, 'Determining requirements for patient-centred care: A participatory concept mapping study', BMC Health Services Research, 17, pp. 780, http://dx.doi.org/10.1186/s12913-017-2741-y
,2017, 'Understanding stakeholders’ perspectives and experiences of general practice accreditation', Health Policy, 121, pp. 816 - 822, http://dx.doi.org/10.1016/j.healthpol.2017.05.006
,2017, 'Healthcare improvements from the unit to system levels: Contributions to improving the safety and quality evidence base', International Journal for Quality in Health Care, 29, pp. 313, http://dx.doi.org/10.1093/intqhc/mzx054
,2017, 'The enhanced knowledge translation and exchange framework for road safety: A brief report on its development and potential impacts', Injury Prevention, 23, pp. 114 - 117, http://dx.doi.org/10.1136/injuryprev-2016-041985
,2017, 'Applying the Theoretical Domains Framework to identify barriers and targeted interventions to enhance nurses' use of electronic medication management systems in two Australian hospitals', Implementation Science, 12, http://dx.doi.org/10.1186/s13012-017-0572-1
,2017, 'How does accreditation influence staff perceptions of quality in residential aged care?', Quality in Ageing and Older Adults, 18, pp. 131 - 144, http://dx.doi.org/10.1108/QAOA-07-2016-0028
,2016, 'Learning to manage: development experiences of hospital frontline managers', Human Resource Management Journal, 26, pp. 505 - 522, http://dx.doi.org/10.1111/1748-8583.12119
,2016, 'Levers for change: An investigation of how accreditation programmes can promote consumer engagement in healthcare', International Journal for Quality in Health Care, 28, pp. 561 - 565, http://dx.doi.org/10.1093/intqhc/mzw074
,2016, 'WHAT WOULD IT TAKE FOR ACCREDITATION TO BE COST-EFFECTIVE? A THRESHOLD ANALYSIS CASE STUDY', INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, 28, pp. 15 - 16, http://dx.doi.org/10.1093/intqhc/mzw104.18
,2016, 'The message and the messenger: Identifying and communicating a high performance “HRM philosophy”', Personnel Review, 45, pp. 1240 - 1258, http://dx.doi.org/10.1108/PR-02-2015-0049
,2016, 'A hybrid health service accreditation program model incorporating mandated standards and continuous improvement: interview study of multiple stakeholders in Australian health care', International Journal of Health Planning and Management, 31, pp. e116 - e130, http://dx.doi.org/10.1002/hpm.2301
,2016, 'Ward rounds, participants, roles and perceptions: literature review', International Journal of Health Care Quality Assurance, 29, pp. 364 - 379, http://dx.doi.org/10.1108/IJHCQA-04-2015-0053
,2016, 'Development of patient decision support tools for motor neuron disease using stakeholder consultation: a study protocol', BMJ Open, 6, http://dx.doi.org/10.1136/bmjopen-2015-010532
,, 2016, 'The impact of national accreditation reform on survey reliability: A 2-year investigation of survey coordinators' perspectives', Journal of Evaluation in Clinical Practice, http://dx.doi.org/10.1111/jep.12512
2016, 'ISQUA16-2863ASSESSING THE LONGITUDINAL IMPACT OF SAFETY AND QUALITY REFORMS: AN ANALYSIS OF THE ACHS PILOT ACCREDITATION PROGRAM IN HONG KONG', International Journal for Quality in Health Care, 28, pp. 65.2 - 66, http://dx.doi.org/10.1093/intqhc/mzw104.104
,2015, 'Achieving patient-centred care: The potential and challenge of the patient-as-professional role', Health Expectations, 18, pp. 2616 - 2628, http://dx.doi.org/10.1111/hex.12234
,2015, 'Analysing 'big picture' policy reform mechanisms: The Australian health service safety and quality accreditation scheme', Health Expectations, 18, pp. 3110 - 3122, http://dx.doi.org/10.1111/hex.12300
,2015, 'Is accreditation linked to hospital infection rates? A 4-year, data linkage study of Staphylococcus aureus rates and accreditation scores in 77 Australian acute hospitals', International Journal for Quality in Health Care, 27, pp. 479 - 485, http://dx.doi.org/10.1093/intqhc/mzv078
,2015, 'Examining challenges to reliability of health service accreditation during a period of healthcare reform in Australia', Journal of Health Organization and Management, 29, pp. 912 - 924, http://dx.doi.org/10.1108/JHOM-02-2015-0034
,2015, 'Development of a model to guide decision making in amyotrophic lateral sclerosis multidisciplinary care', Health Expectations, 18, pp. 1769 - 1782, http://dx.doi.org/10.1111/hex.12169
,2015, 'Development and application of an indicator assessment tool for measuring health services accreditation programs', BMC Research Notes, 8, http://dx.doi.org/10.1186/s13104-015-1330-6
,2015, 'An ethnographic investigation of junior doctors' capacities to practice interprofessionally in three teaching hospitals', Journal of Interprofessional Care, 29, pp. 347 - 353, http://dx.doi.org/10.3109/13561820.2015.1004039
,2015, 'Counting the costs of accreditation in acute care: An activity-based costing approach', BMJ Open, 5, http://dx.doi.org/10.1136/bmjopen-2015-008850
,2015, 'The paradoxes of gender mainstreaming in developing countries: The case of health care in Papua New Guinea', Global Public Health, 10, pp. 41 - 54, http://dx.doi.org/10.1080/17441692.2014.959541
,2014, 'Addressing the clinical burden of child physical abuse and neglect in a large metropolitan region: Improving the evidence-base', Social Sciences, 3, pp. 771 - 784, http://dx.doi.org/10.3390/socsci3040771
,2014, 'Achieving patient-centred care: The potential and challenge of the patient-as-professional role', Health Expectations, http://dx.doi.org/10.1111/hex.12234
,2014, 'Developing an inter-organisational community-based health network: an Australian investigation', Health Promotional International, 30, pp. 868 - 880, http://dx.doi.org/10.1093/heapro/dau021
,2014, 'A mechanism for revising accreditation standards: A study of the process, resources required and evaluation outcomes', BMC Health Services Research, 14, http://dx.doi.org/10.1186/s12913-014-0571-8
,2014, 'Disentangling quality and safety indicator data: A longitudinal, comparative study of hand hygiene compliance and accreditation outcomes in 96 Australian hospitals', BMJ Open, 4, http://dx.doi.org/10.1136/bmjopen-2014-005284
,2014, 'Medical tourism raises questions that highlight the need for care and caution', Medical Journal of Australia, 201, pp. 568 - 569, http://dx.doi.org/10.5694/mja14.00471
,2014, 'Barriers and enablers that influence sustainable interprofessional education: a literature review', Journal of Interprofessional Care, 28, pp. 305, http://dx.doi.org/10.3109/13561820.2014.895977
,2014, 'On a wing and a prayer: the benefits of modularized Crew Resource Management (CRM) training', Journal of Continuing Education in the Health Professions, 34, pp. 56 - 67
,2013, 'Accreditation of health services: is it money and time well spent?', Health Policy Evidence Brief, 9, pp. 1 - 8, http://ahha.asn.au/publication/health-policy-evidence-briefs/accreditation-health-services-it-money-and-time-well-spent
,2013, 'Continuing differences between health professions' attitudes: the saga of accomplishing systems-wide interprofessionalism', International Journal for Quality in Health Care, 25, pp. 8 - 15
,2013, 'Developing a model of patient-centred decision-making for amyotrophic lateral sclerosis multidisciplinary care', ALS [Amyotrophic Lateral Sclerosis & Frontotemporal Degeneration], 14, pp. 6
,2013, 'Economic evaluation of Australian acute care accreditation (ACCREDIT-CBA [Acute]): study protocol for a mixed-method research project.', BMJ Open, 3, pp. 2, http://bmjopen.bmj.com/content/3/2/e002381
,2013, 'Health services accreditation: what is the evidence that the benefits justify the costs?', International Journal for Quality in Health Care, 25, pp. 606 - 620
,2013, 'Nurses' workarounds in acute healthcare settings: a scoping review', BMC Health Services Research, 13, pp. 175, http://www.biomedcentral.com/1472-6963/13/175
,2013, 'Researching the reliability of accreditation survey teams: lessons learnt when things went awry', Health Information Management Journal, 42, pp. 4 - 10, http://himaa2.org.au/HIMJ/?q=volume42issue1
,2013, 'Stakeholder perspectives on implementing accreditation programs: a qualitative study of enabling factors', BMC Health Services Research, 13, pp. 437
,2013, 'Supporting patients to self-manage chronic disease: clinicians' perspectives and current practices', Australian Journal of Primary Health, http://dx.doi.org/10.1071/PY13002
,2013, 'The public disclosure of accreditation information: practices and perceptions of opportunities and challenges', Health Policy, 113, pp. 151 - 159
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