Select Publications
Book Chapters
2018, 'Using workarounds to examine characteristics of resilience in action', in Delivering Resilient Health Care, pp. 44 - 55
,2018, 'Disseminating from the Centre to the Frontline: The Diffusion and Local Ownership of a National Health Policy Through the Use of Icons', in Managing Improvement in Healthcare, Springer International Publishing, pp. 169 - 182, http://dx.doi.org/10.1007/978-3-319-62235-4_10
,2018, 'How Does an Accreditation Programme in Residential Aged Care Inform the Way Residents Manage Their Healthcare and Lifestyle?', in Managing Improvement in Healthcare, Springer International Publishing, pp. 295 - 310, http://dx.doi.org/10.1007/978-3-319-62235-4_17
,2013, 'Accreditation: a global regulatory mechanism to promote quality and safety.', in Sollecito W; Johnson J (ed.), Continuous Quality Improvement in Health Care: Theory, Implementations, and Applications, Jones and Bartlett, USA, pp. 513 - 536
,2013, 'Promoting patient-centred healthcare: an empirically derived organisational model of interprofessional collaboration', in Keating M; Montgomery K; McDermott A (ed.), Patient-centred Healthcare: Achieving Co-ordination, Communication and Innovation, Palgrave Macmillan, London, pp. 90 - 102, http://us.macmillan.com/patientcentredhealthcare/MaryAKeating
,2011, 'Achieving and resisting change: workarounds straddling and widening gaps in healthcare', in Dickinson H; Mannion R (ed.), The reform of health care: shaping, adapting and resisting policy developments, Palgrave Macmillan, London, pp. 177 - 192
,2010, 'Accountability and transparency through the technologisation of practice.', in Culture and climate in health care organizations, Palgrave Macmillan, pp. 185 - 195
,2010, 'Converging and diverging concepts in culture and climate research: cultate or climure?', in Culture and climate in health care organizations, Palgrave Macmillan, pp. 7 - 18, http://www.palgrave.com/products/title.aspx?PID=353942
,'Promoting Patient-Centred Health Care', in Patient-Centred Health Care, Palgrave Macmillan, http://dx.doi.org/10.1057/9781137308931.0014
,