Select Publications
Books
2011, How to Include People with Chronic Disease in Community Activities., Centre for Health Stewardship - Australian National University and Centre for Clinical Governance Research - University of New South Wales., Canberra, http://eview.anu.edu.au/chronic/guide/index.php
,2011, Training Group Leaders How to Include People with Chronic Disease in Community Activities., Centre for Health Stewardship - Australian National University and Centre for Clinical Governance Research - University of New South Wales, Canberra, http://eview.anu.edu.au/chronic/toolkit/index.php
,2009, Changing Practice in a Health Organisation, LAP LAMBERT Academic Publishing, Koln, Germany, http://www.amazon.com/Changing-Practice-Health-Organisation-Technologisation/dp/3838300157/ref=sr_1_5?ie=UTF8&s=books&qid=1271630414&sr=1-5
,Book Chapters
2018, 'Using workarounds to examine characteristics of resilience in action', in Delivering Resilient Health Care, pp. 44 - 55
,2018, 'Disseminating from the Centre to the Frontline: The Diffusion and Local Ownership of a National Health Policy Through the Use of Icons', in Managing Improvement in Healthcare, Springer International Publishing, pp. 169 - 182, http://dx.doi.org/10.1007/978-3-319-62235-4_10
,2018, 'How Does an Accreditation Programme in Residential Aged Care Inform the Way Residents Manage Their Healthcare and Lifestyle?', in Managing Improvement in Healthcare, Springer International Publishing, pp. 295 - 310, http://dx.doi.org/10.1007/978-3-319-62235-4_17
,2013, 'Accreditation: a global regulatory mechanism to promote quality and safety.', in Sollecito W; Johnson J (ed.), Continuous Quality Improvement in Health Care: Theory, Implementations, and Applications, Jones and Bartlett, USA, pp. 513 - 536
,2013, 'Promoting patient-centred healthcare: an empirically derived organisational model of interprofessional collaboration', in Keating M; Montgomery K; McDermott A (ed.), Patient-centred Healthcare: Achieving Co-ordination, Communication and Innovation, Palgrave Macmillan, London, pp. 90 - 102, http://us.macmillan.com/patientcentredhealthcare/MaryAKeating
,2011, 'Achieving and resisting change: workarounds straddling and widening gaps in healthcare', in Dickinson H; Mannion R (ed.), The reform of health care: shaping, adapting and resisting policy developments, Palgrave Macmillan, London, pp. 177 - 192
,2010, 'Accountability and transparency through the technologisation of practice.', in Culture and climate in health care organizations, Palgrave Macmillan, pp. 185 - 195
,2010, 'Converging and diverging concepts in culture and climate research: cultate or climure?', in Culture and climate in health care organizations, Palgrave Macmillan, pp. 7 - 18, http://www.palgrave.com/products/title.aspx?PID=353942
,'Promoting Patient-Centred Health Care', in Patient-Centred Health Care, Palgrave Macmillan, http://dx.doi.org/10.1057/9781137308931.0014
,Journal articles
2024, 'Sustainability of Hospital Accreditation Programs in Low and Middle-Income Countries: Lessons learned from Sri Lanka', Asia Pacific Journal of Health Management, http://dx.doi.org/10.24083/apjhm.v19i2.3903
,2024, 'Heeding frontline voice for better quality and safer care', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae091
,2024, 'Key lessons to improve care - factors contributing to delayed discharges and cost implications: medical conditions and rehabilitation delays at a tertiary rehabilitation center in Saudi Arabia', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae027
,2024, 'A beacon to guide others: improving chronic disease management through targeted, evidence-based primary healthcare quality measures', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae014
,2024, 'Embracing the use of artificial intelligence in scientific publishing', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae071
,2024, 'Foundations of safety - Realistic Medicine, trust, and respect between professionals and patients', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae006
,2024, 'Implementing co-production to enhance patient safety: the introduction of the patient safety consent tool, an example of a simple local solution to a common challenge', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzad115
,2024, 'Infection Prevention and Control Response and Escalation Framework: Evaluation and application beyond a pandemic', American Journal of Infection Control, http://dx.doi.org/10.1016/j.ajic.2024.10.036
,2024, 'Navigating the complex terrain of patient safety: challenges, strategies, and the importance of ongoing evaluation and knowledge sharing', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae074
,2024, 'Primum non nocere: first, do no harm—determining the current, ongoing, and future contribution of smart healthcare', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae025
,2024, 'Reform of mental health systems: what does the future look like and how to get there?', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae005
,2024, 'Resilience and regulation - antithesis or a smart combination for future healthcare service improvement?', International Journal for Quality in Health Care, 36, http://dx.doi.org/10.1093/intqhc/mzae002
,2023, 'Care in the future - reconciling health system and individual resilience', International Journal for Quality in Health Care, 35, http://dx.doi.org/10.1093/intqhc/mzad082
,2023, 'Health system resilience, accreditation, high-quality care, and continuous quality improvement: what is the destination and how do we get there?', International Journal for Quality in Health Care, 35, http://dx.doi.org/10.1093/intqhc/mzad036
,2023, 'Implementing health system improvement: Resources and strategies for interprofessional teams', BMJ Open Quality, 12, pp. e001896, http://dx.doi.org/10.1136/bmjoq-2022-001896
,2023, 'A Gateway Framework to Guide Major Health System Changes Comment on “‘Attending to History’ in Major System Change in Healthcare in England: Specialist Cancer Surgery Service Reconfiguration”', International Journal of Health Policy and Management, 12, pp. 7681, http://dx.doi.org/10.34172/ijhpm.2023.7681
,2022, 'Optimising outcomes for complex trauma survivors: assessing the motivators, barriers and enablers for implementing trauma informed practice within a multidisciplinary health setting', BMC Health Services Research, 22, pp. 434, http://dx.doi.org/10.1186/s12913-022-07812-x
,2022, 'High quality, safe healthcare = technology + people + systems thinking', BMJ Health and Care Informatics, 29, pp. e100673, http://dx.doi.org/10.1136/bmjhci-2022-100673
,2022, 'rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID-19', International Journal of Health Planning and Management, 37, pp. 1229 - 1237, http://dx.doi.org/10.1002/hpm.3430
,2022, 'Large scale healthcare facility redevelopment: A scoping review', International Journal of Health Planning and Management, 37, pp. 691 - 714, http://dx.doi.org/10.1002/hpm.3378
,2022, 'Correlation Between Previous Caesarean Section and Adverse Maternal Outcomes Accordingly With Robson Classification: Systematic Review and Meta-Analysis', Frontiers in Medicine, 8, pp. 740000, http://dx.doi.org/10.3389/fmed.2021.740000
,2022, 'Kindness, Listening, and Connection: Patient and Clinician Key Requirements for Emotional Support in Chronic and Complex Care', Journal of Patient Experience, 9, pp. 23743735221092627 - 23743735221092627, http://dx.doi.org/10.1177/23743735221092627
,2021, 'Digital interventions self-management education for type 1 and 2 diabetes: A systematic review and meta-analysis', Computer Methods and Programs in Biomedicine, 210, http://dx.doi.org/10.1016/j.cmpb.2021.106370
,2021, 'Impact of DSMES app interventions on medication adherence in type 2 diabetes mellitus: Systematic review and meta-analysis', BMJ Health and Care Informatics, 28, pp. e100291, http://dx.doi.org/10.1136/bmjhci-2020-100291
,2021, 'An appraisal of healthcare accreditation agencies and programs: Similarities, differences, challenges and opportunities', International Journal for Quality in Health Care, 33, http://dx.doi.org/10.1093/intqhc/mzab150
,2020, 'Improving knowledge translation for increased engagement and impact in healthcare', BMJ Open Quality, 9, pp. e000983, http://dx.doi.org/10.1136/bmjoq-2020-000983
,2020, 'Implementing value-based health care at scale: the NSW experience', Medical Journal of Australia, 213, pp. 285 - 285.e1, http://dx.doi.org/10.5694/mja2.50745
,2020, 'Exploring interdisciplinary teamwork to support effective ward rounds', International Journal of Health Care Quality Assurance, 33, pp. 373 - 387, http://dx.doi.org/10.1108/IJHCQA-10-2019-0178
,2020, 'Can peer to peer interaction (PPI) be a global theme to promote engagement in students of diverse characteristics and country contexts?', International Journal of Learning, Teaching and Educational Research, 19, pp. 117 - 136, http://dx.doi.org/10.26803/ijlter.19.8.7
,2020, 'Clinicians' perceptions of rounding processes and effectiveness of clinical communication', Journal of Evaluation in Clinical Practice, 26, pp. 801 - 811, http://dx.doi.org/10.1111/jep.13248
,2020, 'Calling for confirmation, reassurance, and direction: Investigating patient compliance after accessing a telephone triage advice service', International Journal of Health Planning and Management, 35, pp. 735 - 745, http://dx.doi.org/10.1002/hpm.2934
,2020, 'The embedded health management academic: A boundary spanning role for enabling knowledge translation comment on “cihr health system impact fellows: Reflections on ‘driving change’ within the health system”', International Journal of Health Policy and Management, 9, pp. 170 - 174, http://dx.doi.org/10.15171/ijhpm.2019.108
,2020, 'Patient feedback: Listening and responding to patient voices', Patient Experience Journal, 7, pp. 13 - 19, http://dx.doi.org/10.35680/2372-0247.1370
,2019, 'Health system redesign: Changing thoughts, values, and behaviours for the co-production of a safety culture', International Journal of Health Planning and Management, 34, pp. 1477 - 1484, http://dx.doi.org/10.1002/hpm.2798
,2019, 'Health service accreditation stimulating change in clinical care and human resource management processes: A study of 311 Australian hospitals', Health Policy, 123, pp. 661 - 665, http://dx.doi.org/10.1016/j.healthpol.2019.04.006
,2019, 'Advancing interprofessional theory: Deliberative democracy as a participatory research antidote to power differentials in aged care', Journal of Interprofessional Education and Practice, 15, pp. 100 - 111, http://dx.doi.org/10.1016/j.xjep.2018.09.005
,2019, 'A model of care coordination for patients with complex health and social care needs - what is best?', INTERNATIONAL JOURNAL OF INTEGRATED CARE, 19, http://dx.doi.org/10.5334/ijic.s3452
,2019, 'Empowering patient decision making for integrated care: a telephone advice service positively influencing access to timely appropriate care.', INTERNATIONAL JOURNAL OF INTEGRATED CARE, 19, http://dx.doi.org/10.5334/ijic.s3369
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