ORCID as entered in ROS
https://orcid.org/0000-0002-0927-6025
Select Publications
Journal articles
, 'Health service accreditation reinforces a mindset of high performance human resource management: lessons from an Australian study', International Journal for Quality in Health Care, accepted 17/03/14
, 'Is it worth engaging in multi-stakeholder health services research collaborations? Reflections on key benefits, challenges and enabling mechanisms', International Journal for Quality in Health Care, accepted 15/01/2014
Conference Papers
, 2022, 'An appraisal of healthcare accreditation agencies and programs: Similarities, differences, challenges and opportunities', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000835866800012&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
, 2021, 'PROFESSIONAL IDENTITY, POWER AND PATIENT CARE', in AUSTRALIAN AND NEW ZEALAND JOURNAL OF PSYCHIATRY, SAGE PUBLICATIONS LTD, pp. 100 - 101, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000648619900232&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
, 2021, 'Ward rounds: opportunities for integrating person-centred care.', in INTERNATIONAL JOURNAL OF INTEGRATED CARE, UBIQUITY PRESS LTD, http://dx.doi.org/10.5334/ijic.s4114
, 2021, 'What supports interdisciplinary teamwork during ward rounds to deliver person-centred care?', in INTERNATIONAL JOURNAL OF INTEGRATED CARE, UBIQUITY PRESS LTD, http://dx.doi.org/10.5334/ijic.s4115
, 2019, 'Public reporting to facilitate integration of physical and mental care for hospital patients', in INTERNATIONAL JOURNAL OF INTEGRATED CARE, UBIQUITY PRESS LTD, http://dx.doi.org/10.5334/ijic.s3493
, 2018, 'Are public sector mental health services meeting the needs of consumers?', in AUSTRALIAN PSYCHOLOGIST, WILEY, pp. 9 - 10, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000454413800018&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
, 2018, 'The impact of multi-graded positions on professional identity, power and patient care in mental health services', in AUSTRALIAN PSYCHOLOGIST, WILEY, pp. 10 - 10, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000454413800019&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
, 2018, 'Breaking Down Silos Starts at the Bedside', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, pp. 33 - 33, http://dx.doi.org/10.1093/intqhc/mzy167.47
, 2018, 'Transforming Your Experience; Re-Setting the Agenda for Exceptional Patient Experience', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, pp. 38 - 39, http://dx.doi.org/10.1093/intqhc/mzy167.56
, 2018, 'Measures for evidence based improvement in integrated care: Comparative analysis of hospital patients with chronic physical conditions and mental illness', in INTERNATIONAL JOURNAL OF INTEGRATED CARE, UBIQUITY PRESS LTD, http://dx.doi.org/10.5334/ijic.s1020
, 2017, ''CLIENTS TELL US IT WORKS': USING PRINCIPLES OF TRAUMA INFORMED PRACTICE TO DELIVER HIGH QUALITY CARE', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, pp. 63 - 63, http://dx.doi.org/10.1093/intqhc/mzx125.102
, 2017, 'A CONCEPTUAL MAP FOR PATIENT-CENTRED CARE REQUIREMENTS: ENHANCING THE APPROACH OF SYSTEMS TO ACHIEVING PATIENT-CENTRED CARE', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, pp. 41 - 41, http://dx.doi.org/10.1093/intqhc/mzx125.65
, 2017, 'The development of a national census of the health information workforce: Expert Panel recommendations', in Studies in Health Technology and Informatics, pp. 8 - 13, http://dx.doi.org/10.3233/978-1-61499-783-2-8
, 2016, 'ASSESSING THE LONGITUDINAL IMPACT OF SAFETY AND QUALITY REFORMS: AN ANALYSIS OF THE ACHS PILOT ACCREDITATION PROGRAM IN HONG KONG', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, pp. 65 - 66, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000387123500105&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
, 2016, 'IMPROVEMENTS IDENTIFIED, BUT FUTURE SUSTAINABILITY IS NOT ASSURED: STAKEHOLDERS' VIEWS ON ACCREDITATION IN AUSTRALIAN GENERAL PRACTICES', in INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, OXFORD UNIV PRESS, pp. 39 - 39, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000387123500061&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1
, 2013, 'Implementing nation-wide mandatory accreditation standards: lessons from the Australian experience', Edinburgh, Scotland, presented at
, 2013, 'Involving consumers in healthcare through accreditation programs', Edinburgh, Scotland, presented at
, 2013, 'Evaluating primary care accreditation: Developing the SIQNS framework', Sydney, presented at
, 2013, 'How can accreditation promote partnerships among healthcare providers and consumers?', Sydney, presented at
, 2013, 'Is accreditation an effective strategy to improve health care systems, outcomes and partnerships in General Practice?', Sydney, presented at
, 2013, 'Healthcare accreditation: a strategy to promote safety and quality implemented around the world', in Medical Korea 2013 - The 4th Global Healthcare & Medical Tourism Conference, Conference Proceedings: Emerging Markets for Medical Tourism & Overseas Hospital Expansion Business, Korea Health Industry Development Institute, Seoul, Korea, pp. 229 - 257, presented at
, 2012, 'Engaging with electronic medication systems in everyday practice: How is it done and what are the implications for medical imaging? [Abstract]', in The Australasian Conference on Error in Medical Imaging, Australian Patient Safety Foundation, Melbourne, Australia, presented at
, 2012, 'The Accreditation Collaborative for the Conduct of Research, Evaluation and Designated Investigations through Teamwork (ACCREDIT) project: developing the evidence base', Gold Coast, Australia, presented at
, 2012, 'Economic appraisal of health services accreditation: A fiendish problem desperately in need of a solution', in ISQuA (ed.), ISQua 29th International Conference, Geneva 2012 : Advancing Quality and Safety for All Now and in the Future, International Society for Quality in Health Care, Switzerland, presented at
, 2012, 'Healthcare accreditation programs: are they becoming hybrids that satisfy no-one?', in Twenty-ninth International Safety and Quality Conference: Advancing quality and safety for all - now and into the future, The International Society for Quality in Health Care, Geneva, pp. 38 - 38, presented at
, 2012, 'Improving healthcare quality through human resource management’s association with team functioning and performance: a blueprint for the future', in 29th International Safety and Quality Conference: Advancing quality and safety for all - now and into the future. Abstract book., The International Society for Quality in Health Care (ISQua), Ireland, pp. 34 - 34, presented at
, 2012, 'Organisational self-assessments compared with survey team assessments: an accreditation mechanism to improve quality', The International Society for Quality in Health Care, Geneva, Switzerland, pp. 60 - 60, presented at
, 2012, 'The role of medical clinicians working in the health care accreditation survey process: Their motivations, the influences that affect them and the methods they employ to address those influences', in Twenty-ninth International Safety and Quality Conference: Advancing quality and safety for all - now and into the future, The International Society for Quality in Health Care, Geneva, pp. 376 - 376, presented at
, 2012, 'The secret to success: factors that influence the ability of accreditation programs to improve the quality and safety of health services.', Geneva, Switzerland, presented at
, 2012, 'Accreditation is a key component of Australian health system reform: what is the evidence-base?', Australasian Association for Safety and Quality in Health Care, Cairns, QLD, pp. 38, presented at
, 2012, 'Accreditation programs as an investment for quality: Examination of key issues', in AAQHC (ed.), 10th Australasian Conference on Safety and Quality in Health Care: Hot topics from the tropics, Australasian Association for Quality in Healthcare, Australia, pp. 89 - 89, presented at
, 2012, 'Consumer involvement in accreditation: democratisation or tokenism in healthcare?', Australasian Association for Safety and Quality in Health Care, Cairns, QLD, pp. 73, presented at
, 2012, 'Igniting job satisfaction in healthcare through Human Resource Management', in 10th Australasian Conference on Safety and Quality in Health Care: Hot topics from the tropics, Australasian Association for Quality in Healthcare, Australia, pp. 32 - 32, presented at
, 2012, 'Trouble in tropical paradise?: the evolution of divergent expectations of accreditation stakeholders.', in 10th Australasian Conference on Safety and Quality in Health Care: Hot topics from the tropics, Australasian Association for Quality in Healthcare, Australia, pp. 37 - 37, presented at
, 2012, 'An application of statistical learning to characterisation of 44 international healthcare accreditation organisations', Sydney, Australia, presented at
, 2012, 'The importance of leadership and mutual understanding for effective health services research collaboration', RC33: International Sociological Association's Research Committee on Logic and Methodology in Sociology, Sydney, Australia, presented at
, 2011, 'Healthcare standards: the opportunity to be better informed, to improve their development and inspire clinical practice.', Adelaide, pp. 32 - 32, presented at
, 2011, 'Improving health care by acknowledging and supporting the patient-as-professional.', in Opportunities for Health Servcies Research: to inform, improve and inspire, Health Services Research Acssociation Australia and New Zealand, Adelaide, pp. 31 - 31, presented at
, 2011, 'Patient decision-making in motor neurone disease: The views of health professionals', in Amyotrophic Lateral Sclerosis, Taylor & Francis, Basingtoke, Hampshire, U.K., pp. 7 - 8, presented at
, 2011, 'Consumer perspectives on chronic disease self-management.', in The Great Healthcare Challenge 2011: Achieving Patient-Centred Outcomes, The Healthcare Collaboration (AAQHC, ACHS, AHHA, RACMA), Melbourne, pp. 55 - 55, presented at
, 2011, 'Managers questioning how they work to improve interprofessional collaboration and clinical governance.', in The Great Healthcare Challenge 2011: Achieving Patient-Centred Outcomes, The Healthcare Collaboration (AAQHC, ACHS, AHHA, RACMA), Melbourne, pp. 47 - 47, presented at
, 2011, 'The ‘patient-as-professional’: strategies and factors that shape the delivery of healthcare.', in The Great Healthcare Challenge 2011: Achieving Patient-Centred Outcomes, The Healthcare Collaboration (AAQHC, ACHS, AHHA, RACMA), Melbourne, pp. 55 - 55, presented at
, 2011, 'The development, writing and implementation of healthcare standards: has the time come to empirically examine how to do this more effectively?', in Conference Proceedings ISQua 2011 Twenty-eighth International Safety and Quality Conference: Patient Safety: Sustaining the Global Momentum -using e-health, health technology, education, research and policy, International Society for Quality in Health Care, Hong Kong, pp. 15 - 15, presented at
, 2011, 'What is the impact of the co-location of health services on health care quality and interprofessional teamwork', in Conference Proceedings ISQua 2011 Twenty-eighth International Safety and Quality Conference: Patient Safety: Sustaining the Global Momentum -using e-health, health technology, education, research and policy, International Society for Quality in Health Care, Hong Kong, pp. 35 - 35, presented at
, 2010, 'Negotiating bureaucracy and managerialism for interprofessional learning and practice', in Conference Proceedings of The Australian Sociological Association, Macquarie University, Sydney, presented at
, 2010, 'The role of ‘quality and safety’ in the negotiated order of health services', in Conference Proceedings of The Australian Sociological Association, Macquarie University, Sydney, presented at
, 2010, 'Community development and interprofessional collaboration project to improve chronic disease self management.', in Australian General Practice Network Forum: Connecting Care - The Role of Networks in Improving Health, AGPN, Perth, presented at
, 2010, 'Beyond accreditation: how organizations benefit from having accreditation surveyors on staff', Sydney, presented at
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https://orcid.org/0000-0002-0927-6025