Select Publications
Journal articles
2017, 'Applying the Theoretical Domains Framework to identify barriers and targeted interventions to enhance nurses' use of electronic medication management systems in two Australian hospitals', Implementation Science, 12, http://dx.doi.org/10.1186/s13012-017-0572-1
,2017, 'How does accreditation influence staff perceptions of quality in residential aged care?', Quality in Ageing and Older Adults, 18, pp. 131 - 144, http://dx.doi.org/10.1108/QAOA-07-2016-0028
,2016, 'Learning to manage: development experiences of hospital frontline managers', Human Resource Management Journal, 26, pp. 505 - 522, http://dx.doi.org/10.1111/1748-8583.12119
,2016, 'Levers for change: An investigation of how accreditation programmes can promote consumer engagement in healthcare', International Journal for Quality in Health Care, 28, pp. 561 - 565, http://dx.doi.org/10.1093/intqhc/mzw074
,2016, 'WHAT WOULD IT TAKE FOR ACCREDITATION TO BE COST-EFFECTIVE? A THRESHOLD ANALYSIS CASE STUDY', INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, 28, pp. 15 - 16, http://dx.doi.org/10.1093/intqhc/mzw104.18
,2016, 'The message and the messenger: Identifying and communicating a high performance “HRM philosophy”', Personnel Review, 45, pp. 1240 - 1258, http://dx.doi.org/10.1108/PR-02-2015-0049
,2016, 'A hybrid health service accreditation program model incorporating mandated standards and continuous improvement: interview study of multiple stakeholders in Australian health care', International Journal of Health Planning and Management, 31, pp. e116 - e130, http://dx.doi.org/10.1002/hpm.2301
,2016, 'Ward rounds, participants, roles and perceptions: literature review', International Journal of Health Care Quality Assurance, 29, pp. 364 - 379, http://dx.doi.org/10.1108/IJHCQA-04-2015-0053
,2016, 'Development of patient decision support tools for motor neuron disease using stakeholder consultation: a study protocol', BMJ Open, 6, http://dx.doi.org/10.1136/bmjopen-2015-010532
,, 2016, 'The impact of national accreditation reform on survey reliability: A 2-year investigation of survey coordinators' perspectives', Journal of Evaluation in Clinical Practice, http://dx.doi.org/10.1111/jep.12512
2016, 'ISQUA16-2863ASSESSING THE LONGITUDINAL IMPACT OF SAFETY AND QUALITY REFORMS: AN ANALYSIS OF THE ACHS PILOT ACCREDITATION PROGRAM IN HONG KONG', International Journal for Quality in Health Care, 28, pp. 65.2 - 66, http://dx.doi.org/10.1093/intqhc/mzw104.104
,2015, 'Achieving patient-centred care: The potential and challenge of the patient-as-professional role', Health Expectations, 18, pp. 2616 - 2628, http://dx.doi.org/10.1111/hex.12234
,2015, 'Analysing 'big picture' policy reform mechanisms: The Australian health service safety and quality accreditation scheme', Health Expectations, 18, pp. 3110 - 3122, http://dx.doi.org/10.1111/hex.12300
,2015, 'Is accreditation linked to hospital infection rates? A 4-year, data linkage study of Staphylococcus aureus rates and accreditation scores in 77 Australian acute hospitals', International Journal for Quality in Health Care, 27, pp. 479 - 485, http://dx.doi.org/10.1093/intqhc/mzv078
,2015, 'Examining challenges to reliability of health service accreditation during a period of healthcare reform in Australia', Journal of Health Organization and Management, 29, pp. 912 - 924, http://dx.doi.org/10.1108/JHOM-02-2015-0034
,2015, 'Development of a model to guide decision making in amyotrophic lateral sclerosis multidisciplinary care', Health Expectations, 18, pp. 1769 - 1782, http://dx.doi.org/10.1111/hex.12169
,2015, 'Development and application of an indicator assessment tool for measuring health services accreditation programs', BMC Research Notes, 8, http://dx.doi.org/10.1186/s13104-015-1330-6
,2015, 'An ethnographic investigation of junior doctors' capacities to practice interprofessionally in three teaching hospitals', Journal of Interprofessional Care, 29, pp. 347 - 353, http://dx.doi.org/10.3109/13561820.2015.1004039
,2015, 'Counting the costs of accreditation in acute care: An activity-based costing approach', BMJ Open, 5, http://dx.doi.org/10.1136/bmjopen-2015-008850
,2015, 'The paradoxes of gender mainstreaming in developing countries: The case of health care in Papua New Guinea', Global Public Health, 10, pp. 41 - 54, http://dx.doi.org/10.1080/17441692.2014.959541
,2014, 'Addressing the clinical burden of child physical abuse and neglect in a large metropolitan region: Improving the evidence-base', Social Sciences, 3, pp. 771 - 784, http://dx.doi.org/10.3390/socsci3040771
,2014, 'Achieving patient-centred care: The potential and challenge of the patient-as-professional role', Health Expectations, http://dx.doi.org/10.1111/hex.12234
,2014, 'Developing an inter-organisational community-based health network: an Australian investigation', Health Promotional International, 30, pp. 868 - 880, http://dx.doi.org/10.1093/heapro/dau021
,2014, 'A mechanism for revising accreditation standards: A study of the process, resources required and evaluation outcomes', BMC Health Services Research, 14, http://dx.doi.org/10.1186/s12913-014-0571-8
,2014, 'Disentangling quality and safety indicator data: A longitudinal, comparative study of hand hygiene compliance and accreditation outcomes in 96 Australian hospitals', BMJ Open, 4, http://dx.doi.org/10.1136/bmjopen-2014-005284
,2014, 'Medical tourism raises questions that highlight the need for care and caution', Medical Journal of Australia, 201, pp. 568 - 569, http://dx.doi.org/10.5694/mja14.00471
,2014, 'Barriers and enablers that influence sustainable interprofessional education: a literature review', Journal of Interprofessional Care, 28, pp. 305, http://dx.doi.org/10.3109/13561820.2014.895977
,2014, 'On a wing and a prayer: the benefits of modularized Crew Resource Management (CRM) training', Journal of Continuing Education in the Health Professions, 34, pp. 56 - 67
,2013, 'Accreditation of health services: is it money and time well spent?', Health Policy Evidence Brief, 9, pp. 1 - 8, http://ahha.asn.au/publication/health-policy-evidence-briefs/accreditation-health-services-it-money-and-time-well-spent
,2013, 'Continuing differences between health professions' attitudes: the saga of accomplishing systems-wide interprofessionalism', International Journal for Quality in Health Care, 25, pp. 8 - 15
,2013, 'Developing a model of patient-centred decision-making for amyotrophic lateral sclerosis multidisciplinary care', ALS [Amyotrophic Lateral Sclerosis & Frontotemporal Degeneration], 14, pp. 6
,2013, 'Economic evaluation of Australian acute care accreditation (ACCREDIT-CBA [Acute]): study protocol for a mixed-method research project.', BMJ Open, 3, pp. 2, http://bmjopen.bmj.com/content/3/2/e002381
,2013, 'Health services accreditation: what is the evidence that the benefits justify the costs?', International Journal for Quality in Health Care, 25, pp. 606 - 620
,2013, 'Nurses' workarounds in acute healthcare settings: a scoping review', BMC Health Services Research, 13, pp. 175, http://www.biomedcentral.com/1472-6963/13/175
,2013, 'Researching the reliability of accreditation survey teams: lessons learnt when things went awry', Health Information Management Journal, 42, pp. 4 - 10, http://himaa2.org.au/HIMJ/?q=volume42issue1
,2013, 'Stakeholder perspectives on implementing accreditation programs: a qualitative study of enabling factors', BMC Health Services Research, 13, pp. 437
,2013, 'Supporting patients to self-manage chronic disease: clinicians' perspectives and current practices', Australian Journal of Primary Health, http://dx.doi.org/10.1071/PY13002
,2013, 'The public disclosure of accreditation information: practices and perceptions of opportunities and challenges', Health Policy, 113, pp. 151 - 159
,2013, 'What are the roles of carers in decision-making for amyotrophic lateral sclerosis multidisciplinary care?', Patient Preference and Adherence, 7, pp. 171 - 181, http://dx.doi.org/10.2147/PPA.S40783
,2012, 'Visualising differences in professionals' perspectives on quality and safety', BMJ Quality and Safety, 21, pp. 778 - 783, http://dx.doi.org/10.1136/bmjqs-2011-051755
,2012, 'A four-year, systems-wide intervention promoting interprofessional collaboration', BMC Health Services Research, 12, pp. 99, http://dx.doi.org/10.1186/1472-6963-12-99
,2012, 'A multimethod research investigation of consumer involvement in Australian health service accreditation programmes: The ACCREDIT-SCI study protocol', BMJ Open, 2, pp. e002024, http://dx.doi.org/10.1136/bmjopen-2012-002024
,2012, 'A peer-to-peer model to improve patient safety: harnessing accreditation programs.', American Journal of Medical Quality, 27, pp. 353 - 354, http://dx.doi.org/10.1177/1062860612442101
,2012, 'An empirical test of accreditation patient journey surveys: Randomized trial', International Journal for Quality in Health Care, 24, pp. 495 - 500, http://dx.doi.org/10.1093/intqhc/mzs035
,2012, 'An empirical test of short notice surveys in two accreditation programmes', International Journal for Quality in Health Care, 24, pp. 65 - 71, http://intqhc.oxfordjournals.org/content/early/2011/12/01/intqhc.mzr074
,2012, 'Analysis of Australian newspaper coverage of medication errors', International Journal for Quality in Health Care, 24, pp. 1 - 8, http://intqhc.oxfordjournals.org/content/24/1/1.abstract
,2012, 'Comparison of health service accreditation programs in low- and middle-income countries with those in higher income countries: a cross-sectional study', International Journal for Quality in Health Care, 24, pp. 568 - 577, http://intqhc.oxfordjournals.org/content/early/2012/10/30/intqhc.mzs064.abstract
,2012, 'Engaging in patient decision-making in multidisciplinary care for amyotrophic lateral sclerosis: the views of health professionals', Patient Preference and Adherence, 6, pp. 691 - 701, http://dx.doi.org/10.2147/PPA.S36759
,2012, 'Evaluation of current Australian health service accreditation processes (ACCREDIT-CAP): protocol for a mixed-method research project', BMJ Open, 2, pp. e001726, http://dx.doi.org/10.1136/bmjopen-2012-001726
,2012, 'Health coaching and motivational interviewing: Evaluating the chronic disease self-management toolbox', The International Journal of Person Centered Medicine, 2, pp. 520 - 530
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