ORCID as entered in ROS
https://orcid.org/0000-0003-1363-6895
Select Publications
Conference Papers
, 2015, 'Performance Implication of Cross-Functional Coopetition and Knowledge Sharing', in Sinha A; Cadeaux J; Bucic T (eds.), 2015 ANZMAC Conference Proceedings: Innovaton and Growth Strategies in Marketing, 2015 ANZMAC Conference: Innovation and Growth Strategies in Marketing, Sydney, NSW, Australia, presented at
, 2015, 'Internal Branding and Employee Performance: A Cognitive-Effective-Behavioural Model', in Internal Branding and Employee Performance: A Cognitive-Effective-Behavioural Model, Australia and New Zealand Marketing Conference, UNSW Australia, presented at
, 2015, '., Role of power, resources and capabilities in inter- and intra-organisational relationships', in ., Role of power, resources and capabilities in inter- and intra-organisational relationships, ANZMAC 2015, Sydney, presented at
, 2015, 'Feeling delightful” versus “feeling connected”: why service firms should stop focusing on delighting customers, and start befriending them', in Feeling delightful” versus “feeling connected”: why service firms should stop focusing on delighting customers, and start befriending them, EMAC 2015, Collaboration in Research, Leuven, Belgium, presented at
, 2015, 'National image and travel intention: Empirical findings from the film industry', in National image and travel intention: Empirical findings from the film industry, ANZMAC 2015, Sydney, presented at
, 2015, 'Personal traits of practicing entrepreneurs and aspiring future entrepreneurs in Vietnam: an empirical study', in Personal traits of practicing entrepreneurs and aspiring future entrepreneurs in Vietnam: an empirical study, ANZMAC 2015, Sydney, presented at
, 2015, 'The dark side of customer participation', in The dark side of customer participation, ANZMAC 2015, Sydney, presented at
, 2015, 'The effects of customer participation and customer-to-customer interaction on affective, motivational and cognitive service experience', in The effects of customer participation and customer-to-customer interaction on affective, motivational and cognitive service experience, AMA 2015 Summer Marketing Educators’ Conference, Improving Business Practice Through Marketing Insight, Chicago, presented at
, 2014, 'Innovators and New Product Adoption: Understanding, Capture and Prediction', in Rundle-Thiele S; Kubacki K; Arli D (eds.), 2014 ANZMAC Conference: Agents of Change, ANZMAC, Griffith Unviersity, Brisbane, Queensland, Australia, pp. 304 - 310, presented at
, 2014, 'Individual Innovators within Skunk Works', in PIM 2014 Research Forum Submissions, PDMA Headquarters, Denver, Colorado, USW, presented at
, 2014, 'Does relationship strength matter? empirical evidence from an emerging economy', in Does relationship strength matter? empirical evidence from an emerging economy, ANZMAC 2014, Brisbane, Australia, presented at
, 2014, 'Effects of customer participation, customer-company identification on word-of-mouth: a HLM approach', in Effects of customer participation, customer-company identification on word-of-mouth: a HLM approach, ANZMAC 2014, Brisbane, Australia, presented at
, 2014, 'Individual change agents, skunk works and effectuation for radical innovation', in Individual change agents, skunk works and effectuation for radical innovation, ANZMAC 2014, Brisbane, Australia, presented at
, 2013, 'Enhancing customers’ intrinsic and prosocial motivations in professional services context', in Enhancing customers’ intrinsic and prosocial motivations in professional services context, ANZMAC 2013, Auckland, New Zealand, presented at
, 2013, 'Key determinants of relationship value gap: a conceptual framework', in Key determinants of relationship value gap: a conceptual framework, ANZMAC 2013, Auckland, New Zealand, presented at
, 2013, 'What colour do you feel? cross-modal interactions between colour and food texture', in What colour do you feel? cross-modal interactions between colour and food texture, ANZMAC 2013, Auckland, New Zealand, presented at
, 2012, 'Enhancing customer perceived value via customer empowerment and customer brand identification', in ANZMAC 2012 Proceedings, ANZMAC, Adelaide, pp. 1 - 7, presented at
, 2012, 'Driving brand citizenship behaviour: the mediating role of brand knowledge', in Driving brand citizenship behaviour: the mediating role of brand knowledge, ANZMAC 2012, Adelaide, Australia, presented at
, 2011, 'Delving further into service branding: Exploring the synergistic roles of service brand innovation and service brand marketing capabilities in service firms.', in Proceedings of ANZMAC 2011, ANZMAC, Perth, WA, pp. 1 - 7, presented at
, 2011, 'Diagnosing the Supplementary Services Model', in Proceedings of the Academy of Marketing Conference 2011: Marketing Field Forever, Academy of Marketing, UK, pp. 1 - 7, presented at
, 2011, 'The mediating role of alliance learning on alliance innovation: An empirical study', in Proceedings of ANZMAC 2011, ANZMAC, Perth, WA, pp. 1 - 9, presented at
, 2010, 'Relationship marketing orientation and customer satisfaction: Evidence from Vietnam.', in ANZMAC 2010 Conference Proceedings, Australia New Zealand Marketing Academy, Christchurch, presented at
, 2009, 'Achieving customer satisfaction via market orientation, brand orientation, and customer empowerment: Evidence from Australia', in Achieving customer satisfaction via market orientation, brand orientation, and customer empowerment: Evidence from Australia, ANZMAC 2009, Sustainable Management and Marketing, Melbourne, Australia, presented at
, 2009, 'Exploring marketing effectiveness via market orientation, resource possession and marketing capability', in Exploring marketing effectiveness via market orientation, resource possession and marketing capability, ANZMAC 2009, Sustainable Management and Marketing, Melbourne, Australia, presented at
, 2009, 'Exploring performance differentials via resource possession and firm capabilities', in Exploring performance differentials via resource possession and firm capabilities, ANZMAC 2009, Christchurch, New Zealand, presented at
, 2008, 'Explaining brand performance differentials between firms via innovation and marketing', in Explaining brand performance differentials between firms via innovation and marketing, ANZMAC 2008, Sydney, Australia, presented at
, 2008, 'International market entry mode strategy: a region-within-country perspective', in International market entry mode strategy: a region-within-country perspective, ANZMAC 2008, Sydney, Australia, presented at
, 2007, 'Building brand success via marketing orientation and marketing-based capability: an inside-out approach', in Building brand success via marketing orientation and marketing-based capability: an inside-out approach, ANZMAC 2007, Dunedin, New Zealand, presented at
, 2007, 'Operant resource-based capabilities as antecedents to firm performance', in Operant resource-based capabilities as antecedents to firm performance, AMS World Marketing Congress, Marketing Theory and Practice in an Inter-functional World, Verona, Italia, presented at
, 2006, 'Firm capabilities and customer value creation', in Firm capabilities and customer value creation, ANZMAC 2006, Brisbane, Queensland, Australia, presented at
, 2006, 'Industry forces, strategic typologies, firm characteristics and brand performance: the balance between external and internal', in Industry forces, strategic typologies, firm characteristics and brand performance: the balance between external and internal, ANZMAC 2006, Broadening the Boundaries, Perth, Australia, presented at
, 2005, 'Behaviours versus culture: examining the impact of market orientation and organizational culture on brand performance', in Behaviours versus culture: examining the impact of market orientation and organizational culture on brand performance, Society for Marketing Advances - Advances in Marketing: Managerial, Pedagogical, Theoretical, San Antonio USA, presented at
, 2005, 'Studying the effect of market orientation and organizational culture on a brand’s performance', in Studying the effect of market orientation and organizational culture on a brand’s performance, ANZMAC 2006, Broadening the Boundaries, Sharon Purchase, Perth, Australia, presented at
, 2004, 'Market orientation versus organizational culture: the impact of behaviours and culture on brand performance', in Market orientation versus organizational culture: the impact of behaviours and culture on brand performance, ANZMAC, Wellington, New Zealand, presented at
Conference Abstracts
, 2016, 'Achieving superior service productivity and customer satisfaction', in The 25th Frontiers in Service, Bergen, Norway, presented at The 25th Frontiers in Service, Bergen, Norway, 23 June 2016 - 26 June 2016, https://drive.google.com/drive/folders/0B2svXzEq7klfUGhXeUJWQWQwUFU
Preprints
, 2013, A Theoretical Framework for Context-Sensitive Temporal Probability Model Construction with Application to Plan Projection, , http://dx.doi.org/10.48550/arxiv.1302.4974
, 2013, Probabilistic Disjunctive Logic Programming, , http://dx.doi.org/10.48550/arxiv.1302.3592
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https://orcid.org/0000-0003-1363-6895