By Emeritus Professor Stephen Jerome Frenkel

Journal articles

Frenkel SJ, 2023, 'Embedded in two worlds: The university academic manager’s work, identity and social relations', Educational Management Administration and Leadership, 51, pp. 1087 - 1104, http://dx.doi.org/10.1177/17411432211027643

Frenkel SJ, 2022, 'Why Informal Workers Organize: Contentious Politics, Enforcement, and the State', WORK EMPLOYMENT AND SOCIETY, http://dx.doi.org/10.1177/09500170221132421

Frenkel SJ, 2022, 'Dramas of Dignity: Cleaners in the Corporate Underworld of Berlin', WORK EMPLOYMENT AND SOCIETY, http://dx.doi.org/10.1177/09500170221132423

Frenkel SJ, 2022, 'Shaping the Futures of Work: Proactive Governance and Millennials', WORK EMPLOYMENT AND SOCIETY, 36, pp. 1162 - 1164, http://dx.doi.org/10.1177/09500170221103148

Frenkel SJ, 2022, 'Monopsony Capitalism: Power and Production in the Twilight of the Sweatshop Age', ILR REVIEW, 76, pp. 241 - 242, http://dx.doi.org/10.1177/00197939221108113

Frenkel SJ, 2022, 'Global Production, National Institutions, and Skill Formation: The Political Economy of Training and Employment in Auto Parts Suppliers from Mexico and Turkey', ILR REVIEW, 76, pp. 248 - 250, http://dx.doi.org/10.1177/00197939221091461

Frenkel SJ; Rahman S; Rahman KM, 2022, 'After Rana Plaza: Governing Exploitative Workplace Labour Regimes in Bangladeshi Garment Export Factories', Journal of Industrial Relations, 64, pp. 272 - 297, http://dx.doi.org/10.1177/00221856211063924

Guan X; Frenkel SJ, 2022, 'Thriving is Not All Good: The Influence of Supervisor Thriving on Employees’ Well-Being and Behavior', Academy of Management Proceedings, 2022, http://dx.doi.org/10.5465/ambpp.2022.12743abstract

Frenkel SJ; Schuessler ES, 2021, 'From Rana Plaza to COVID-19: Deficiencies and opportunities for a new labour governance system in garment global supply chains', International Labour Review, 160, pp. 591 - 609, http://dx.doi.org/10.1111/ilr.12208

Yue Y; Nguyen H; Groth M; Johnson A; Frenkel S, 2021, 'When Heroes and Villains Are Victims: How Different Withdrawal Strategies Moderate the Depleting Effects of Customer Incivility on Frontline Employees', Journal of Service Research, 24, pp. 435 - 454, http://dx.doi.org/10.1177/1094670520967994

Guan X; Frenkel S, 2021, 'Supervisor-subordinate guanxi and employee thriving at work: the key role of relation-generated resources', Asia Pacific Journal of Human Resources, 59, pp. 400 - 419, http://dx.doi.org/10.1111/1744-7941.12273

Guan X; Frenkel S, 2021, 'Organizational support and employee thriving at work: exploring the underlying mechanisms', Personnel Review, 50, pp. 935 - 953, http://dx.doi.org/10.1108/PR-10-2019-0569

FRENKEL SJ; SCHUESSLER ES, 2021, 'Del Rana Plaza a la COVID‐19. Deficiencias y oportunidades de renovación del sistema de gobernanza del trabajo en las cadenas mundiales de suministro de la confección', Revista Internacional del Trabajo, 140, pp. 647 - 667, http://dx.doi.org/10.1111/ilrs.12213

FRENKEL SJ; SCHUESSLER ES, 2021, 'Du Rana Plaza au COVID‐19: handicaps et atouts pour un nouveau système de gouvernance du travail dans les chaînes d'approvisionnement mondiales de l'habillement', Revue internationale du Travail, 160, pp. 659 - 681, http://dx.doi.org/10.1111/ilrf.12208

Amarnani R; Shao R; Hershcovis S; Amarnani R; Frenkel SJ; Groth M; Johnson AM; Koopmann J; Liu F; Nguyen H; Park J; Shao R; Skarlicki D; Song Y; Song Y; Walker DD; Wu H; Yue Y, 2019, 'Aggression in Service Interactions: New Directions in Customer Mistreatment', Academy of Management Proceedings, 2019, pp. 12388 - 12388, http://dx.doi.org/10.5465/ambpp.2019.12388symposium

Nguyen H; Yue Y; Groth M; Frenkel SJ, 2019, 'Finding dignity in dirty work: Influence of perceived social worth & impact on job performance', Academy of Management Proceedings, 2019, pp. 14935 - 14935, http://dx.doi.org/10.5465/ambpp.2019.14935abstract

Schuessler E; Frenkel SJ; Wright CF, 2019, 'Governance of Labor Standards in Australian and German Garment Supply Chains: The Impact of Rana Plaza', ILR Review, 72, pp. 552 - 579, http://dx.doi.org/10.1177/0019793918771360

Zhang H; Li X; Frenkel SJ; Zhang J, 2019, 'Human resource practices and migrant workers' turnover intentions: The roles of post-migration place identity and justice perceptions', Human Resource Management Journal, 29, pp. 254 - 269, http://dx.doi.org/10.1111/1748-8583.12223

Guan X; Frenkel S, 2019, 'Explaining supervisor-subordinate guanxi and subordinate performance through a conservation of resources lens', Human Relations, 72, http://dx.doi.org/10.1177/0018726718813718

Zhang Y; Frenkel SJ, 2018, 'Employee indifference and inaction against abusive supervision: An explanation based on organizational identification theory', Employee Relations, 40, pp. 981 - 998, http://dx.doi.org/10.1108/ER-07-2017-0169

Guan X; Frenkel S, 2018, 'How HR practice, work engagement and job crafting influence employee performance', Chinese Management Studies, 12, pp. 591 - 607, http://dx.doi.org/10.1108/CMS-11-2017-0328

Frandsen S; Gotsi M; Johnston A; Whittle A; Frenkel SJ; Spicer A, 2018, 'Faculty Responses to Business-School Branding: A Discursive Approach', European Journal of Marketing, 52, pp. 1128 - 1153, http://dx.doi.org/10.1108/EJM-11-2016-0628

Zhang Y; Frenkel SJ, 2018, 'Chinese Workers’ Responses To Justice: Quitting, Collective Action Or Both', Journal of Chinese Human Resource Management

Schuessler E; Frenkel SJ; Wright CW, 2018, 'FOCUSING EVENTS AND CHANGES IN THE GOVERNANCE OF LABOR STANDARDS IN AUSTRALIAN AND GERMAN GARMENT SUPPLY CHAINS', Industrial and Labor Relations Review, 72, pp. 552 - 579, http://dx.doi.org/10.1177/0019793918771360

Guan X; Frenkel S, 2018, 'How perceptions of training impact employee performance: Evidence from two Chinese manufacturing firms', Personnel Review, http://dx.doi.org/10.1108/PR-05-2017-014110.1108/PR-05-2017-0141

Yue Y; Nguyen H; Frenkel SJ, 2018, 'Momentary Effects of Customer Incivility and Effectiveness of Emotion-Focused Coping Strategies', Academy of Management Proceedings, 2018, pp. 14646 - 14646, http://dx.doi.org/10.5465/ambpp.2018.14646abstract

Guan X; Frenkel SJ, 2017, 'How HR Practice, Work Engagement and Job Crafting Influence Employee Performance', Academy of Management Proceedings, 2017, pp. 10547 - 10547, http://dx.doi.org/10.5465/ambpp.2017.10547abstract

Guan X; Frenkel SJ, 2017, 'How supervisor-subordinate guanxi impacts subordinate performance', Academy of Management Proceedings, 2017, pp. 10505 - 10505, http://dx.doi.org/10.5465/ambpp.2017.10505abstract

Frenkel SJ, 2016, 'How Organizational Support, Career Expectations and two dimensions of Organizational Justice explain Discretionary Work Effort', Human Performance, http://dx.doi.org/10.1080/08959285.2015.1120306

Frenkel SJ; Bednall T, 2016, 'How training and promotion opportunities, career expectations, and two dimensions of organizational justice explain discretionary work effort', Human Performance, 29, pp. 16 - 32, http://dx.doi.org/10.1080/08959285.2015.1120306

Zhang H; Li X; Frenkel SJ, 2016, '"HR Practices, Self-identity and Employee Turnover: An Explanation from Social Identity Theory"', Academy of Management Proceedings, 2016, pp. 14836 - 14836, http://dx.doi.org/10.5465/ambpp.2016.14836abstract

Helen Shipton H; Sanders K; Atkinson C; Frenkel S, 2016, 'Sense-giving in health care: the relationship between the HR roles of line managers and employee commitment', Human Resource Management Journal, 26, pp. 29 - 45, http://dx.doi.org/10.1111/1748-8583.12087

Frenkel SJ; Li X, 2016, 'Where hukou status matters: analysing the linkage between supervisor perceptions of HR practices and employee work engagement', International Journal of Human Resource Management, http://dx.doi.org/10.1080/09585192.2015.1137613

Frenkel SJ; Yu C, 2015, 'Chinese migrants’ work experience and city identification: Challenging the underclass thesis', Human Relations, 68, pp. 261 - 285, http://dx.doi.org/10.1177/0018726713508991

Frenkel S, 2014, 'Understanding Management in China: past, present and future', JOURNAL OF GENERAL MANAGEMENT, 40, pp. 87 - 90, http://dx.doi.org/10.1177/030630701404000206

Frenkel SJ, 2013, 'Labor, Economy, and Society', ORGANIZATION STUDIES, 34, pp. 1227 - 1229, http://dx.doi.org/10.1177/0170840613492630

Frenkel SJ; Yu C, 2013, 'Explaining Task Performance and Creativity from Perceived Organizational Support Theory: Which Mechanisms Are More Important?', Journal of organizational behavior, http://dx.doi.org/10.1002/job.1844

Yu C; Frenkel SJ, 2012, 'Employee regulatory focus as predictors and moderators in explaining motivational states', Academy of Management Proceedings, 2012, pp. 10679 - 10679, http://dx.doi.org/10.5465/ambpp.2012.10679abstract

Yu C; Frenkel SJ, 2012, 'Explaining Task Performance and Creativity From Perceived Organizational Support Theory', Academy of Management Proceedings, 2012, pp. 11226 - 11226, http://dx.doi.org/10.5465/ambpp.2012.11226abstract

Frenkel SJ; Sanders K; Li X, 2012, 'How leader–member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance', International Journal of Hospitality Management, 31, pp. 1059 - 1066, http://dx.doi.org/10.1016/j.ijhm.2012.01.002

Sanders K; Frenkel S, 2011, 'HR-line management relations: Characteristics and effects', International Journal of Human Resource Management, 22, pp. 1611 - 1617, http://dx.doi.org/10.1080/09585192.2011.565644

Frenkel SJ; Yu C, 2011, 'Managing Coworker Assistance Through Organizational Identification', Human Performance, 24, pp. 387 - 404, http://dx.doi.org/10.1080/08959285.2011.614301

Goodwin RE; Groth M; Frenkel SJ, 2011, 'Relationships between emotional labor, job performance, and turnover', Journal of Vocational Behavior, 79, pp. 538 - 548, http://dx.doi.org/10.1016/j.jvb.2011.03.001

Frenkel SJ; Lee B, 2010, 'Do High Performance Work Practices Work in South Korea?', Industrial Relations Journal, 41, pp. 479 - 504, http://dx.doi.org/10.1111/j.1468-2338.2010.00581.x

Frenkel SJ; Wood S; Holman D; S rensen O, 2009, 'Work Design Variation and Outcomes in Call Centres: Strategic Choice and Institutional Explanations', Industrial and Labor Relations Review, 62, pp. 510 - 531, http://www.jstor.org/stable/25594524

Frenkel SJ; Sanders K, 2007, 'Explaining variations in co-worker assistance in organizations', ORGANIZATION STUDIES, 28, pp. 797 - 823, http://dx.doi.org/10.1177/0170840607073079

Frenkel SJ; Sanders K, 2007, 'Explaining Variations in Co-worker Assistance in Organizations', Organization Studies, 28, pp. 797 - 823, http://dx.doi.org/10.1177/0170840607073079

Finegold D; Frenkel SJ, 2006, 'Managing people where people really matter: The management of human resources in biotech companies', International Jurnal of Human Resource Management, 17, pp. 1 - 24, http://dx.doi.org/10.1080/09585190500366169

Weakliem DL; Frenkel SJ, 2006, 'Morale and workplace performance', Work and Occupations, 33, pp. 335 - 361, http://dx.doi.org/10.1177/0730888406290054

Orlitzky M; Frenkel SJ, 2005, 'Alternative pathways to high-performance workplaces', International Journal of Human Resource Management, 16, pp. 1325 - 1348, http://dx.doi.org/10.1080/09585190500220176

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